





Houston Shoe Hospital ruined my wedding shoes. They were barely salvageable after their second try. HSH claims to do professional shoe dyeing. My rather expensive white shoes, instead of being dyed a simple red to match the swatch, had red paint (wrong shade) slapped on them EXCEPT on the five white finger-shaped circles where the worker was holding the shoe. The other shoe had finger smudges...
I wanted to let you know that I received my shoes today via FedEx. Both pairs look beautiful; you did exactly what you said, which was repair my shoes properly. That is all I wanted, and the shoes now look like what I'd originally expected. I also like the new soles you added. I tried on the shoes and my favourite pair (the two-tone pump) is just a bit tighter; I am assuming it is just the cl...
I've taken several of my expensive high-heels and boots to Houston Shoe Hospital and they've always done a good job. The shoes will never be "like-new" again but they come back looking pretty dang close. I recently had a pair of work heels re-soled and they fixed the heel that was practically non-existent due to wear and tear. The work is done well and timely. I would recommend them to anyone loo...
I have taken in shoes to this location several times, and each time I come out of the transaction with a problem. The first pair of shoes I had repaired there were a month late. The second time I went to the show hospital I took in a purse and a pair of brown shoes. I paid to have both reconditioned and to have the purse zipper re-stiched. When I picked then up, 1) The shoes were so poorly r...
They lost a pair of my expensive shoes and then claimed I had never left them there! They have a crummy retrevial system for shoes. Also, the three employees are impatient and don't listen well,which results in mistakes. I know and love shoes --and this isn't the place to bring good shoes!
I was extremely dissapointed on my last visit. The heels on my workshoes were starting to wear down so I decided to take them in for repairs. When I got the shoes back, the heels had been replaced -- with two different kinds of heels! I decided not to make fuss about it decided to give them a try. After a day at work my knees hurt so bad -- it turns out that not only did they put on two diffe...
this is the worst work i have ever seen. they try and sell you everything because their people are on commision. their attitude is awful. they ruined a pair of my jimmy choos and a pair of my manolos.the sole protectors were cheap looking and my shoes looked like they had been worked on by amatures. i am hoping i can find someone who can salvage them. they said the shoes looked great. i wanted to...
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