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A1 Allstate is an excellent moving company. Its office manager, Marlon Serrano, was very helpful and professional. When you call the company, you will always get Marlon to answer the phone. I don't remember getting the answering machine at all. I was alwasy talking to a person, not the machine. It's my first experience with this company and they did what I asked for. Pedro and his crew were g...
We moved our 3 bedroom house and garage recently. A! Alstate movers came at the promised time and the two men assigned to move us were wonderful! I have never seen two men work so hard! We were in our new house 6 hours later.
We moved a number of antiques, and they took excellent care of this furniture. At our new house, Items were placed where we requested.
I am totally pleased with this...
We moved our 3 bedroom house and garage recently. A1 Allstate movers came at the promised time and the two men assigned to move us were wonderful! I have never seen two men work so hard! We were in our new house 6 hours later. We moved a number of antiques, and they took excellent care of this furniture. At our new house, Items were placed where we requested. I am totally pleased with this compan...
this is the second time I have used a-1 allstate movers and am still impressed. professional and polite + outstanding service! ps: ask for pedro and his crew.
I booked a move for a small 1BR apartment, then decided I needed to add packing services as well since I had a fractured leg. Every time I called, the lady that answered the phone was just not very personable. First impressions matter. On the morning I expected the packers to show up, my phone rang an hour earlier than expected, with a crew from Allstate asking me for directions. They called back...
I?d like to express how pleased we were with A-1 Allstate Movers and its employees. The staff and movers worked hard and steady to complete our move as promised in less than one day. The movers were pleasant and agreeable to work with. Not one request was denied, and they were unfazed by every hurdle which arose, which included taking apart our very large, very expensive, french antique bedro...
I???d like to express how pleased we were with A-1 Allstate Movers and its employees. The staff and movers worked hard and steady to complete our move as promised in less than one day. The movers were pleasant and agreeable to work with. Not one request was denied, and they were unfazed by every hurdle which arose, which included taking apart our very large, very expensive, french antique bed...
This is the second time I've used A1 Allstate and they were seriously awesome again. I wondered if I just lucked out the first time with a good crew, but apparently they're all good. The guys showed up early and even though they were getting paid by the hour, they really hustled. We weren't sure if all of our stuff was going to fit in our POD, but they made it work and didn't waste an inch of ...
I highly recommend A1-Allstate. Pedro and Julio really got busy and know what they are doing. Other observers were equally impressed with their deligence.
The movers were careful, helpful, and took great care of our furniture. They were cautious in avoiding damages to our walls and floors. They arrived on time and were cheerful, professional, and considerate of our home and belongings. We are grateful that they were patient as we determined where we wanted each piece of furniture. The time for loading and delivering were within the time frame our w...
I would like to acknowledge the excellent service I received from A-1 Allstate Movers.The movers were punctual, courteous, and attentive to every detail. My concerns regarding delicate antique furniture items were acknowledged and addressed. Despite the rainy conditions, our furniture arrived safely and without so much as a drop of water or a scratch! The movers took care in wrapping furniture it...
Thank you Allstate Movers for sending us three very capable movers to assist us in moving us into our new home. They were great! All of your movers were courteous, polite, and eager to help us in any manner necessary to meet our needs. Also, the movers arrived 15 minutes early in uniforms along with a new, large truck complete with all the equipment needed for our move. They completed our move tw...
I am writing in regard to our recent move with Allstate Movers. Our movers, Pedro and Joel were truly outstanding! The day of the move was difficult due to horrendous weather and limited access. While unloading at our new home, Pedro and Joel were extremely careful in protecting our new floors, doors, and cabinetry, which we greatly appreciated. Overall, our moving experience was very positive. I...
I am writing in regard to our recent move with Allstate Movers. Our movers, Pedro and Joel were truly outstanding! The day of the move was difficult due to horrendous weather and limited access. While unloading at our new home, Pedro and Joel were extremely careful in protecting our new floors, doors, and cabinetry, which we greatly appreciated. Overall, our moving experience was very positive. I...
I hadn't packed a thing and in a span of 6 hours, I was completely packed and moved with my furniture in its??? new place. WOW!! This was the most impressive and stress-free move I???ve ever had. The movers were honest, pleasant and very organized. Real pros... Allstate came highly recommended to me by a co-worker and they definitely lived up to their reputation.
Thank you Allstate for all of your help in coordinating my recent move from Tampa to Houston. The entire staff at Allstate Moving were courteous, knowledgeable, and most importantly fair and honest about the cost of the move and time frame necessary for delivery. I have moved several times across the states, and after this experience, I would not consider going to anyone else for moving services.
Thank you Allstate for all of your help in coordinating my recent move from Tampa to Houston. The entire staff at Allstate Moving were courteous, knowledgeable, and most importantly fair and honest about the cost of the move and time frame necessary for delivery. I have moved several times across the states, and after this experience, I would not consider going to anyone else for moving services.
Santos and his crew were extremely polite and respectful not only to us but with each other. They worked well as a team. They knew exactly what needed to be done and were very knowledgeable and efficient. A-1 Allstate Movers sent a great crew of gentlemen that moved us, and we will no doubt be recommending to all.
Santos and his crew were extremely polite and respectful not only to us but with each other. They worked well as a team. They knew exactly what needed to be done and were very knowledgeable and efficient. A-1 Allstate Movers sent a great crew of gentlemen that moved us, and we will no doubt be recommending to all.
This is the second time we have used Allstate Movers, and we could not be happier with our choice. We appreciate the fact that the estimate was accurate and there were no surprises the day of the move. The team that was sent was outstanding, performing their work quickly and courteously. Thanks!!
This is the second time we have used Allstate Movers, and we could not be happier with our choice. We appreciate the fact that the estimate was accurate and there were no surprises the day of the move. The team that was sent was outstanding, performing their work quickly and courteously. Thanks!!
Thanks to Marlon and Modesty for organizing tremendous moving job. This was my first complete household move out of state, and I was not quite sure what to expect. From packing, to storing everything for 6 months, to delivering and unpacking, I was very pleased with the service. Everything arrived in great condition. Pedro and his partner did an excellent job.
Thanks to Marlon and Modesty for organizing tremendous moving job. This was my first complete household move out of state, and I was not quite sure what to expect. From packing, to storing everything for 6 months, to delivering and unpacking, I was very pleased with the service. Everything arrived in great condition. Pedro and his partner did an excellent job.
A-1 Allstate Movers facilitated and conducted an emergency move for our company following Hurricane Ike which involved our entire office being moved from the 8th floor to the 4th floor. This process would normally have been a routine office move, but there was no electricity and no elevator. The manner in which our move was handled was excellent and all staff were professional, hard working, and ...
A-1 Allstate Movers facilitated and conducted an emergency move for our company following Hurricane Ike which involved our entire office being moved from the 8th floor to the 4th floor. This process would normally have been a routine office move, but there was no electricity and no elevator. The manner in which our move was handled was excellent and all staff were professional, hard working, and ...
Allstate, thank you so much for your assistance with my emergency move. The crew worked incredibly hard under many restraints. I am so impressed by Allstate?s professionalism, dedication, and effort. Will definately use again and recommend to everyone.
Allstate, thank you so much for your assistance with my emergency move. The crew worked incredibly hard under many restraints. I am so impressed by Allstate???s professionalism, dedication, and effort.
This is the second time I have used Allstate Movers and I will use them for my next move as well. They have always been on time and very efficient. I really enjoyed working with Andre and Tim ! I highly recommend Allstate !
Everything was done exceptionally well. My furniture was handled extremely carefully. The crew sent was fantastic and courteous. My move was done during a difficult time in in my life.. divorce.. but ended up being a smooth and easy experience. Thanks for the excellent service.
Everything was done exceptionally well. My furniture was handled extremely carefully. The crew sent was fantastic and courteous. My move was done during a difficult time in in my life.. divorce.. but ended up being a smooth and easy experience. Thanks for the excellent service.
My move yesterday was the most hassle-free move I have ever experienced. Allstate Movers coordinated every aspect of my family's move. Everything arrived right on time and was finished earlier than expected. All of our household items were handled with care and the movers could not have been more friendly. No matter what my moving needs are next time, Allstate Movers will be my first and only cho...
My move yesterday was the most hassle-free move I have ever experienced. Allstate Movers coordinated every aspect of my family's move. Everything arrived right on time and was finished earlier than expected. All of our household items were handled with care and the movers could not have been more friendly. No matter what my moving needs are next time, Allstate Movers will be my first and only cho...
We were very pleased with our whole house move this past month from NW Houston to College Station, TX that was performed by A-1 Allstate Movers. The move was without a hitch, and for the price promised. I called on Wednesday, had a quote by Friday, packed on Monday, loaded on Tuesday, and delivered on Wednesday. How about that for a quick move!
I especially want to thank our coordinator and e...
We were very pleased with our whole house move this past month from NW Houston to College Station, TX that was performed by A-1 Allstate Movers. The move was without a hitch, and for the price promised. I called on Wednesday, had a quote by Friday, packed on Monday, loaded on Tuesday, and delivered on Wednesday. How about that for a quick move!
I especially want to thank our coordinator and e...
My son moved yesterday from an apartment in the Woodlands to Humble. The two employees were very professional, pleasant, and were very careful with the items moved. I wish I knew their names, but I'm sure you can find out who worked that job. Just wanted to let you know what a good job they did. Please pass on to them how much we appreciate their hard work.
My son moved yesterday from an apartment in the Woodlands to Humble. The two employees were very professional, pleasant, and were very careful with the items moved. I wish I knew their names, but I'm sure you can find out who worked that job. Just wanted to let you know what a good job they did. Please pass on to them how much we appreciate their hard work.
My husband and I contracted A-1 Allstate movers for a 1 bedroom apartment move. We moved from a third story apartment into a house in July. We are extremely picky people and I have to say that this was the fastest, easiest move we've ever had. Our move was scheduled promptly and accurate expectations were set in terms of price and time needed for the move. Jorge and his team were on-time, cou...
We had another mover cancel on us at last minute. Within 2 hours of calling, A-1 movers were already loading up our belongings. This is the second time I have used them, and they are the best. Very careful with your items, and very fast!
The move went so well. Your guys were awesome. Santos and his crew were very professional and handled our belongings with care. They were super fast and careful. I have unpacked all of our boxes and not one piece or glass or fragile item was broken. They were easy to get ahold of during our 18 hour long driving process for updates. For something that is so stressful , your company helped make mov...
The move went so well. Your guys were awesome. Santos and his crew were very professional and handled our belongings with care. They were super fast and careful. I have unpacked all of our boxes and not one piece or glass or fragile item was broken. They were easy to get ahold of during our 18 hour long driving process for updates. For something that is so stressful , your company helped make mov...
Best move to date!! The moving crew sent to us was super! They worked incredibly hard and truly seemed to care about our things . They also took direction very well without attitudes. I am so impressed not only with the quality of the service I received, but also the communications and the price. Thank you A1 Allstate Movers for a job well done.
My move with Allstate Movers went very well. Pedro and his two movers did a great job. They were very helpful and courteous, and I appreciate all the extra packing and moving tips that they had to offer. Their hard work, diligence, and efficiency helped my move go much quicker than I ever expected. I am extremely pleased with my moving experience and look forward to working with Allstate Movers a...
We are very happy to have A-1 Allstate Moving & Storage as one of our vendor partners. Our residents receive personalized, professional service with the utmost attention to every detail and the best possible service. Our residents describe the moving staff as courteous, prompt, careful, and trustworthy. A-1 Allstate Moving gets our highest rating for overall satisfaction.
Randy and his helper were wonderful, - friendly and had great attitudes. They were very helpful, professional, and pleasant. Their work was excellent - fast, but careful in the handling of my belongings. Thank you for a great move.
The moving crew that assisted my move was outstanding. I had a perfect experience with my move. The movers were more than professional and worked diligently. Pricing was competitive as well.
Pedro and his partner did everything promised and even more... I have moved several times over the years and this was the only move without incident. It was always something, either price changes, lateness, damages, or something else, but this move had no issues or glitches.
We recently moved from Houston to Austin. Jesus and crew used tremendous care moving our belongings. They arrived and delivered on time as promised and were extremely professional. Thank you for an easy move.
Used them twice. First time was wonderful. Second time was good; some minor damage was dealt with professionally.
Friendly and easy to use. Packed my furniture very well. We did not sustain any damage in the move out or move in.
Santos and his crew did an outstanding job.
I called A-1 Allstate on the advice of a coworker. These guys did a fantastic job. Jesus and the young man that he had working with him took great care to wrap and pack every item perfectly. They were on time and professional. (I was told that they would be at my house between 8 and 9.....they were there at 8:30.....perfect) These guys moved my 4 bedroom house into a storage unit. They were ...
This was my first time using a mover and I was a little worried based on other people's experience with movers. Luckily, Jesus and his crew were absolutely fantastic. I can't say enough good things about them. They carefully wrapped every piece of my furniture. I didn't have one scratch or dent on anything. I moved from a small house to an apartment and they had me completely finished in under th...
I would highly recommend A-1 Allstate Movers! When I called in for a quote, I spoke to Lisa. She answered all my questions and concerns and the amount I was quoted over the phone was exactly what I paid. On my move day, July 20th, the movers, Randy and Salvadore, were very, very professional and friendly. They took excellent care of my belongings and was very efficient from start to finish....
Everything Allstate Movers promised me was delivered.I have since referred two of my friends to A-1 Allstate Movers, and they were extremely pleased as well. If you ever need to move from one office to another, these guys are the best!
Move was easy to schedule, the movers arrived on time, and were very courteous and efficient. The movers showed a lot of patience and good attitudes for such a complicated move.
My move was quick, painless, and done very professionally. Everything was treated with care and delivered promptly. I highly recommend Allstate Movers to everyone and will use them again in the future.
Another great move by Allstate. I have used Allstate Movers 4 times over the last 10 years, and this move was just like the rest, stress free. My moving needs have been different each time, involving last minute moving, packing, crating, and storage. Allstate came through for me every time. Thank you Allstate and hopefully I won't need your services anytime soon!
We are looking to move from Houston to Phialdelphia, and were looking for a mover. I have seen enough customer complaints about moving companies to know that this review is just about average. But your response to a customer complaint (with a threat to trace them by IP address) tells me all I want to know about your moving company. Thanks.
We have never had as bad an experience with a company as we have had with this one. From overcharging us, to multiple damages that they continue to deny, to being 4 hours late, and also just plain rude, we feel compelled to leave a review. After speaking to 3 different people, we still have not had our refund they promised, or repair to my husbands antique phonograph, or our paintings, our our w...
Allstate did a great move for me. The movers were efficient ,quick, and very professional. Everything went smooothly. Pricing was competitive as well. Definately recommend to all. Thanks!
Twice we confirmed our move. On the day they were to show, no one came or called. When we called the office they said they had no record of our move. They suggested that we must have called another moving company even though we knew the name of the contact person and they confirmed that the person worked there, but was having some problems. We were told they could move us the next day. We were un...
Third move with Allstate over the last 10 years. No problems, once again. I have many items that are extremely fragile, and the movers handled them with the utmost care. Movers are fabulous, esp with heavy antiques. Great Job Guys!! Thanks again!
It has been a year since I used A-1 Allstate for my moving service after finding them at the top of Citysearch. This was my first move within Houston so I wasn't sure where to start. I was more than dissatisfied. The moving crew was over 5 hours late to my apartment. They were supposed to arrive between 1 and 3 and arrived after 8 pm. After the moving crew called me to tell me they would ...
Our move basically went all right. Other than being late after loading everything. The movers spent a lot of time complaining to us about the size of or furniture, but they did get everything done in one day. We were pleased and even tipped both of them. Our problem is that after more than 5 weeks we still have not got a credit on our credit card that they charged twice. We have been told several...
Allstate Movers did an excellent job all around moving our 10,000 sq ft office. Movers were experienced, easy to communicate with, and professional. I recommend anyone using this company for any type of moving service.
These people would not move all of our belongings! They arrived late and then tried to increase our cost by double, which we paid, but then would not move all our stuff because it was not on our original quote. They said this was "OUR FAULT" We told the lady in the office that we would have extra things in our garage and she said that was okay. They did not move all of our boxes and also broke ...
After reviewing some of these comments from non-existent customers, I want any customer seeking business with our company to know that they can always contact us at 713-952-5077. Contact the BetterBB for references as most of the comments left on this review system are bogus comments made by competitors trashing other moving companies. Please try and contact these customers because you can't. We ...
Called to say they were late. Never called to say they would not show up. We called the truck driver over and over , but they would not answer phone. The office lady said we should keep trying to call the crew. We did but no answer. The office said they would be here anyway. They never came. No one was there on Sunday. No one ever replied to our email messages on Monday. Bad, bad ,bad cust svc. ...
Over 3 hours late. Then the price went up. then they broke our bed. We will not use again. They still refuse to fix our very expensive bed.
I have never used a moving company before and was extremely nervous to trust someone else with all of my stuff. However, these movers were so, so wonderful. There was not a single piece of furnture scratched, nicked, or any glass broken. I live in a 100 year old house and the staircase has a couple of sharp turns and does not afford a lot of room. Even with that, there was not even a single s...
Great customer service! Good moving! All items moved on time and employees were very courteous! Would use this company again!
Professional service and excellent price. Allstate Houston packed my things and the Allstate Dallas moved my belongings to Dallas. Was able to save some cash this way. Thanks A1
There are only a few qualities that really matter when it comes to movers, and yet there are so many terrible experiences one can have with them: hidden fees, late shows, no-shows, stealing, damage, breakage... These guys keeps it simple, and this is why they shine. With movers who are both careful and efficient, not to mention courteous, honest... you wont regret your choice of choosing this com...
very satisfied w/move. movers were professional and experienced. i have very heavy antique furniture that they handled carefully and efficiently. wouldn't hesitate to hire again.
I made the mistake of hiring them twice even though they were 4 hours late the first time as they handled the equipment well. I also thought that having the first slot of the day would solve the late problem, but again they were late after I took off the morning for the move.
If you have lots of time to spare, use Allstate movers. Otherwise find someone else.
We had a very large move with stops in between, and needed extra services. Movers were very experienced, courteous, and timely. Checked with the Better Business Bureau before reserving our move, and Allstate was highly rated. I now know why. Would not hesitate to recommend.
Candace
Does not come at scheduled time.
Be sure to call when movers are not on time.
Customer service makes excuses for movers that are late.
This is not the customers problem. I would not use these movers again.
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