Hermitage Lighting Gallery Reviews
Reviews from Citysearch
Overall Rating
- Bravo, Hermitage Lighting Gallery!
Read More On Citysearch Helen Gleason 9/27/2010 - Excellent Customer Service Experience
Read More On Citysearch Elke Shupe 9/11/2010 - Another satisfied Hermitage Lighting Gallery customer!
Read More On Citysearch sundmacher 8/12/2010 - Great Place
Read More On Citysearch sport4567 6/3/2010 - Great company for hard to find wall sconces.
Read More On Citysearch KBBrewer 5/31/2010 - Doesn't stand behind product
Read More On Citysearch old fashion 5/24/2010 - Rude
Read More On Citysearch aaaaaaaab 4/5/2010 - customer serviceThey really need to improve their customer service.
Read More On Citysearch AliciaG 2/9/2010 - Is zero stars an option??My wife and I ordered lights through them online (after going to their disorganized showroom where no one asked us if we needed assistance). A couple days after we ordered our lights online, my wife e-mailed and inquired to when we'd be able to pick up our order (we selected in store pick up). The response she received was bizarre, and the e-mail response said the she was being "demanding". Don...
Read More On Citysearch jazzman10 9/23/2009 - Broken goodsI ordered a bunch of fixtures for my new home under construction. Half of everything I ordered was damaged in some way when the box was opened. I have made many trips to the store to return and replace broken merchandise.
I now know that if you buy something from Hermitage you need to open the package and inspect it before you leave the store.
What a waste of my time. Never again.
Read More On Citysearch designertype 8/12/2009 - DisappointmentI was in this store this past Monday, July 27. I happen to be in the area and thought I would check it out. I had not been in the store since the early 90's. I was extremely disappointed. It is not anything like it used to be. I was in the store a good 45 minutes. I recognized only one salesperson and she was the only one that was busy. When I entered the store, a young girl was sitting at...
Read More On Citysearch JenniG 7/31/2009 - I'm not surprised that the employees here at the Hermitage Lighting Gallery are uninterested in their customers! It would seem they have far more dreadful things to worry about at the hand of their bo My wife and I just purchased a condo in the Gulch area of Nashville, we are firm believers in buying locally (even if the price is a little higher to do so) so a few weeks ago we headed to Lafayette st. It is close by, and locally run.
When we arrived I was immediately turned off by the outdated building, it sort of looks like a used car store from the outside and a cluttered mess within. W...
Read More On Citysearch johngibb 3/3/2009 - The only good reviews must have been employee written!Our experience is best described by the "RUDE" and "IGNORED" reviews posted from other visitors. The showroom was dirty and dusty and the people who worked in the showroom seemed more interested in their colleagues than potential customers walking in the door. After about 30 minutes, we asked for help from the person at the reception desk, help never came. We left. The experts that a couple of...
Read More On Citysearch JonForsythe 2/23/2009 - I agree with the response on here...They were rude, over priced and seemed uninterested in my business. They seemed more interested in sitting at their desks and talking to each other than to bother me. I was also brushed off by a man who told me that he was not a salesman, he just worked in the back. RUDE!
Read More On Citysearch CHaS002 1/23/2009 - I'm SurprisedThat the gallery's rating is so high on here because their prices and selection were quite unreasonable. They were pushy, rude and didn't have anything in stock. My hint would be to compare their prices to those of online retailers - you'll me amazed.
Read More On Citysearch NashvilleShopper 1/23/2009 - Not Worth ItRude, overpriced and ugly stuff. The showroom is ugly and the selection is ugly. Check out home depot for the same products at lower prices. trust me.
Read More On Citysearch TimB10 1/23/2009 - Excellent service, great pricesI went to Hermitage Lighting to purchase lights for my new home. I was impressed by how knowladgable and helpful the sales staff was. The sales person I worked with asked questions about placment and color scheme before showing me around.
She showed me sevaral different options for each of the rooms I needed and explained the differences and trade-offs with each fixture. I ultimitely purches...
Read More On Citysearch dshweb 11/20/2008 - thankful
For those of you skeptical about going to Hermitage Lighting Gallery, don't be. I admit I hesitated going due to the bad reviews I have read. I decided to drive an hour and check things out for myself and very glad I did. I was greeted when I walked in, but glad a sales person didn't tackle me. I like to have a chance to browse on my own first then request a sales person. I had looked every...
Read More On Citysearch chevyfan68 9/28/2008 - Worst, slowest, service I have EVER experienced!!I am currently adding an 1800 sq ft addition to my home and redesigning my kitchen (with a REAL interior designer). I had initially come into Hermitage in search of a kitchen designer as well. I was unwilling to go with either of the designers there as most of the examples I was shown were antiquated. I couldn't help but to wonder if she was just not keeping up her continuing education or if s...
Read More On Citysearch jennyhas4eyes 8/6/2008 - Most friendly staff and largest selection...I, unlike a previous review, had a wonderful experience and Hermitage and found all of the salespeople to be quite knowledgeable and friendly. It seemed as though everyone (the staff) was glad to be there and was having a great time with each other. I suggest checking it out a making your own call about how you're treated by a sales staff.
They also have great prices and a huge selection. Als...
Read More On Citysearch msgardener 11/1/2007 - Beautiful Lights at Great ValuesBest selection in town and unbeatable prices. Hermitage Lighting Gallery really knows their stuff. Staff was great and prices were even better. Make sure to get all of your lights here!
Read More On Citysearch fanofallthingsmodernandpr 10/1/2007 - DisappointedMy husband and I chose to replace our Sub Zero with a lessor brand based on advice from the salesman. We were told that the product we were purchasing was of equal quailty and that they stand behind their products. Unfortunately, the appliance has not worked properly since the installation and all attempts to get a replacement have been met with the good old run around! We have had a repairman...
Read More On Citysearch martica 7/22/2007 - Very pleasedWe just finished building a new home and found Hermitage to be very friendly, more than patient, and helped us stay within our budget. In 1999 I built another home and used a competitor. The difference was dramatic. My wife handled a number of the details with Hermitage and was more than pleased. I personally dislike shopping, but my trips to Hermitage were the highlight of buying the necessa...
Read More On Citysearch alancosta 4/7/2006 - Previous Review all wrongThe person making the review posted really has no clue what they are talking about. Hermitage Lighting Gallery is a family owned and operated by a man not a women as stated by the reviewer. Please have correct information before bashing a company or somebody related to it. Hermitage Lighting has by far the best variety and largest selection of lighting in Nashville. Along with the most educated s...
Read More On Citysearch billthecat24 4/5/2006 - Please Shop AroundPlease shop around when you're buying high priced items, or any items. The owner is very proud to have been in Parade of Homes, but she's rude and notice there's 8 other homes by other people in there. How do I know they;ve been in PoH>? It's the reason they give for being so over priced. I did not feel comfortable at all here, the owner dismissed me after stating I'd seen the same piece els...
Read More On Citysearch emmametcalfe 2/15/2006 - Bright lights in the Big city
Read More On Citysearch by S L. at Judy's Book 8/2/2005 - the best in this city
Read More On Citysearch by MICHELE A at Insider Pages 7/29/2005 - Bright lights
Read More On Citysearch by Sasha L at Insider Pages 7/24/2005
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