




The Palace is a nice place to stay. The rooms are on the small side. They have a great Jazz Brunch on the weekends.
The multiple conference rooms and lobby that connects them all is brilliant and made for moving quickly from networking and watching sessions to one on ones and doing business...
Upon departure it took Valet just under one hour to get my car from the garage across the street. Had to remind them 4 times that I was still waiting as I watched many others come and go.
Otherwise a beautiful old hotel. Staff overall was extremely pleasant. Location was good. Parking was just a bummer and I am waiting to see if the hotel does anything about a complaint I filed over the parking...
I stayed here with my husband and our dog on a weekend, just to get away from the norm. I think it was around $500 a night, and the sheets weren't even Egyptian cotton. Boring and old fashioned! This place very badly needs a makeover.
Oh, and the buffet was a bit of a bomb too. Uninspired and the sushi was nowhere near fresh.
My wife and I celebrated our anniversary at the Palace Hotel, and the staff went over the top for us. The restaurant on site was unbelievable too. Our room was spacious, and we had a perfect view of the skyline and trees of Houston. Only negative was that the room decor was a bit dated. After all I want to give this hotel 4 star.
Largest and most luxurious hotel in San Francisco, Palace Hotel has served as host to presidents, royalty and giants of industry. Starting from when I entered in hotel bellmen, catering and banquets to the front desk people were awesome! Very knowledgeable and friendly. Room service was quick. Perfect hotel to spend your holiday.
I had a friend staying here recently so i went, all excited about the famous glass ceiling dining room only to discover the vast space was filled cheek to jowl with rather chain-hotel type banquet tables and goodness knows what-all. The room was quite nice. High ceilings, nice bathroom. Very thin walls...
Yes, the hotel is pretty -- the lobby and furniture. But that's pretty much all there is to the beauty. It's just "old." Rooms and the bathrooms are incredibly tiny. The view is terrible. Unless you get one of the few rooms looking out onto Market Street, there really isn't very much to see except brick wall and windows. The first room we stayed at reeked of cigarette smoke and had FLEAS. ...
While I am not big on old fashioned/traditional hotels I must say the customer service makes up for the decor. Everyone from the conceierge to the bellmen, catering and banquets to the front desk people were awsome! Very knowledgeable and friendly. Nice location right off of market street.
I wish the gym was a little better than it was but it had all the equiptment though it was a little d...
My girlfriend and I stayed at the palace while on our vacation to San Francisco and we werent too impressed considering the price that we payed for the stay. The staff did not accomodate to what we wanted, the service was crappy, the food was expensive and whatever we did end up eating wasn't all that great either. I would suggest if you are going to spend this kind of money, to spend it on ano...
Consider spending $40 on a fancy tea lunch, you would expect a marvelous tea procession. But instead it ended up being crappy service, and few actual tea sandwiches. I believe tea at the Palace hotel is a rip off, but you must remember the Palace hotel is one of the only surviving buildings from the 1906 earthquake.
Was not impressed with the Palace. There are so many great hotels in this city, and this one did not stand out for me. The staff were efficient, but not great. I expected greatness for the price. I did not eat here, but several other guests said it was bland. I
We booked a "Deluxe King" for our honeymoon well in advance and requested a room with a view. When we got there we received an interrior corner room with a view (out of a tiny window) directly into another room! The rest of the view consisted of more hotel rooms and a roof. I have no idea what was deluxe about the tiny room . . .I would hate to see their other rooms. The bathroom was terrible...
Stayed at the Palace last year and I was underwhelmed. I requested a king bed and was given 2 doubles. Consequently, my husband and I slept in 2 separate beds. The front desk was not very helpful and the valet service was horrible. As my husband said, this is a hotel for people with too much money. There are far better hotels in the city for the price.
Aside from great veiws, service and food, this is the most gorgeous hotel i've ever seen. When i get rich and famous i want to live there!
My boyfriend and I stayed @ the Palace for our vacation. I MUST tell you how GREAT the service was there! Everywhere we went in the hotel we had great service. We'd come back from shopping, door men would open our door. Room service was quick! The room's are SO unbelievably BEAUTIFUL! Beds are soft, bathroom is huge and walk in closet! We even went swimming and the service was GREAT ...
I've stayed at the Palace Hotel about 10 times and always enjoy coming back. It is (real) drop-dead elegance (not Faux as in some of the newer competitive hotels) and the staff do everything possible to make you welcome and comfortable.
I can't imagine a finer hotel...anywhere!
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