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Roy's Plumbing Inc Reviews

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Reviews from Citysearch

Overall Rating

1. Great Service
   
   Read More On Citysearch trekasc 9/3/2010
2. DONT USE ROYS
   
   Read More On Citysearch mustangsally77 3/31/2010
3. Great deal
   Had my leaky toilet fixed with Roy's $19.99 special. They were right on time and fixed the toilet. They were courteous. I am happy with the work they did and would use them again.
   Read More On Citysearch goodshopper 1/13/2010
4. Stay Away from this company
   I was in need of service so after reviewing what I thought was a reputable service company I just called Roy's, (just like their slogan). I had a sump pump replaced 6 mos ago, worked fine then failed 2 weeks ago (3in of h20 in basement). Had them return, they said it was fine, but if I wanted to make sure I could get another for more money. 2 days later the Pump failed again. To get peace of ...
   Read More On Citysearch bmklakeview 12/15/2009
5. Service call - VERY PROFESSIONAL
   Called Roys for a furnace check. He went down to our basement, and called us down for us to look inside our furnace for ourselves. He spent a long time explaining what we were looking at. We saw cracks in our old furnace. This probably explained why we were all so tired in the winter only...to make a long story short, We opted to replace it and had wonderful service. They did not rush out and the...
   Read More On Citysearch patferber 10/13/2008
6. Completely Unprofessional
   With some many local options in the Buffalo area - be sure to avoid Roy's at all costs. Not only were they late for their scheduled appointment (a two hour window), we received no call to inform us, and when we did call we were treated to the worst customer service I have ever experienced. Rule one of running a business is do not argue with the customer. The attitude and unprofessionalism of t...
   Read More On Citysearch BuffaloHome 3/15/2008

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