Feiden Earl B Inc. Reviews
Reviews from Citysearch
Overall Rating
- BAD service
I had a gas leak on a clothes dryer-explained to feiden technician that NYSEG had checked the gas lines so it was most likely in the dryer but after he left , without testing dryer, there was a stronger gas smell than before. I called service to complain and they told me they can not always catch these things the 1st time yet there would be another charge to come back and that i probably needed a...
Read More On Citysearch Citysearch User 9/21/2009 - very poor sevicePurchased a Bosch clothes washer and they did not hook up the drain line properly. All wash cycles pumped out on the floor. My phone calls and emails were not returned. I went to the store in person and they took all my information and nobody contacted me for days. I returned to the store in person and was ignored because the sales guys recognized me and why I was there. I got wet carpets and She...
Read More On Citysearch Citysearch User 8/6/2008 - worst service everUnfortunately there is no zero star rating. because that's what they were for me. They are so nice when they are taking your money and making promises and delivering your stuff. I spent $3,000 for a fridge with them which had some cosmetic and noise issues. It took nine months of badgering just to get them to send someone out to look at it. He appeared to be a heroin addict. Six more months of th...
Read More On Citysearch Citysearch User 6/15/2008 - Professional Brands, Good Prices.
We bought a Capital 30" range and a floor model Leibherr 30" refrigerator. Guy Jordan was more than courteous and professional and his product knowledge is excellent. If you want cheaper stuff and a sales staff with limited product knowledge, go to Lowes.
As far as price, they were better than most anyone else and they are willing to bargain a little. We have had a few small problems like the cr...
Read More On Citysearch neednukitchen 5/12/2008 - Service can't be beatWe've purchased a small fridge, Wolf Range, Amana French Door refrigerator, Bosch dishwasher, Vent-A-Hood, InSinkErator and a Fisher-Paykel washer & dryer from Earl B. Feiden Appliance in Latham. Their prices are comparable to big box retailers, but their installation and service is professional and fool-proof. Ask for Guy Jordan!
Read More On Citysearch Citysearch User 4/11/2008 - 25% restocking fee on instock itemsI'm not sure how they charge you a restocking fee on an instock small kitchen appliance that was coming from their warehouse. I never even touched the item, and I wanted to cancel the order. They want to charge me a 25% restocking fee even though I never even touched let alone opened it. Is this a fair business practice? They also are not very helpful about what is different between some prod...
Read More On Citysearch jjanon 7/30/2007 - Worst Customer Service EverDo not buy anything from this company, unless you want to be continually frustrated. We've had problems with every single appliance we purchased from them, and their attitude has been "so?" They're very good at selling, and absolutely abysmal at maintaining. If I did my job as poorly as they do theirs, I'd have a permanent place on the unemployment line.
There's nothing worse than a compan...
Read More On Citysearch altruistic 3/19/2007
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