Horrible experience - if you love your dog, don't go there I had to bring my dog in today to redo a poor grooming they had done 5-6 week ago. Here are my issues:
1. First my dog was promised to be ready in 3 hours. When I returned, I was told it will be another hour. Then when I returned after 45 minutes. I was told it would be another hour. 5 hours to groom a dog that was the second client in that morning?? Meanwhile dogs that arrived after him were... Read More On Citysearchthenyer 2/13/2010
Great Place for doggie baths Ming works at listening to what the client wants and is wonderful to my three pups. She has knowledge of breeds and is willing to work on any age pup. The 69th street store is my favorite because of the windows and the short stairs to go down to the shop.
She is careful about selecting who works for her, and their professionalism and love of my pack show. Read More On CitysearchRuth Taylor 12/26/2009
Best Groomers When we first got our Tibetan Terrier, Oscar we called a local groomer in Westchester and asked if they had experience with the breed. They said they did so we expected good results. Boy were we wrong! After asking a tibetan terrier breeder in NJ and another fellow TT owner where they recommend, both said, A Cut Above. One trip and we were hooked!! They do such an excellent job, we travel from We... Read More On Citysearchjillianlp 12/3/2009
Best pet grooming The groomers at A Cut Above clearly love dogs, and treat them with loving care, respect, and attention. Everything is visible, so you know they are confident about what they do. Ming is lovely and makes a point of getting to know her canine *and* human clientele. And the free brush-out service in between cuts is an added bonus that builds cutomer loyalty and dog happiness. Read More On Citysearchmkmiller11 12/3/2009
NOT JUST FOR DOGS! A Cut Above does a great job grooming cats too! Hershey has been a client for the past 4 years. The staff is nurturing and attentive. I know she's in good hands when I drop her off. Read More On CitysearchVal62 10/28/2009
A Cut Above lives up to it's name! When I got there at 8:30, Jose helped me. He was quite informative and seemed to care about my dog, Dharma, and her needs. He was very focused.
Adrian did the brush out and drying. He was careful and kind to my dog, which is important to me. I'll definitely use him again.
Nestor did the haircut. He was excellent. Truly a perfectionist and kind as well. I'll definitely use him again.
Whil... Read More On CitysearchJane Jensen 10/14/2009
A Cut Above Grooming Salon is great we took our maltipoo there this week for the first time. we had him groomed by others at other places and we were very unhappy each time. well, a cut above is now our place. he looks wonderful, and most of all he seems much more comfortable since his grooming. thank you to the staff, we will be back. Read More On CitysearchCitysearch User 8/15/2009
Wonderful new location Your new 69th Street location, spotlessly clean, open and bright, with full vision of pets and groomers through a clear glass wall make the visit a treat for pets and their owners. Meticulous grooming and loving attention remains a constant.
Thank you Ming and Jamie Read More On Citysearchalanf 7/12/2009
TOP DOG Thanks to the impeccable Ming and her fabulous staff, our PBGVs get loving treatment and come out ready for Westminster (or West 69th St.). Read More On Citysearchdexteranddaisy 7/6/2009
Best Groomer UWS --use W.69th Street annex just got back from snickers (cockapoo) for hair cut...couldn't be happier--we've followed a cut above from w. 83rd to w. 69th street which is closer to home . Service, enviornment caring, and grooming couldn't be better..best of all the groomers listen to your concerns and truly follow thru. -never been disappointed with snicky's cut... they give him puppy cut which looks great!!! Also from ... Read More On Citysearchcheryl100 7/3/2009
I have 18+ years of happy experiences here! Personal attention and honest caring staff!
We have had all our dogs groomed by Ming for the past 18 years.
Best wishes!
Lulu and Lili!
See you soon!
:) Read More On CitysearchDaveInMaine 6/20/2009
Great place for a dog frightened of water! I've been going to "A Cut Above" for approimately 11 years.
My dog acts as if she is going to be torturned near water. I've given up bathing her since this usually loving dog turns into a cat who scratches in the bathtub.
Ming and the groomers tell me she's fine with them. I do know Ming is very gentle and kind with her, and Nellie, my dog, generally stops trembling when Ming picks her up.... Read More On CitysearchSallyloper 6/8/2009
They aim to please -- its all about the customer. A cut above has been the most consistent and professional grooming salon I've ever been to. They do exactly what I ask for, will make suggestions for improvement, are quite nice and you can see it all happening in their open glass space so there are no secrets or worries about your pet. The salon owner Ming is totally accountable to all. They also just opened a 2nd salon in the upper 60's on t... Read More On CitysearchShitzulover 5/19/2009
The only place in town I've known Ming for 17 plus years. Her caring is so evident by the fact that my 4 dogs can't wait to get through that glass door. Her staff's ability to style so many different breeds is amazing. No matter what my pet's issues were, the staff always made sure they remained stress free and when they became senior citizens the caring and respect was heartfelt. The fact that you watch everything... Read More On CitysearchDeborah123 5/11/2009
professional "transparent" salon, a cut above all! I've been bringing my dogs here ever since i got them. Courteous personnel, clean and well-equipped facility (they actually opened the second venue several blocks away), glass walls allowing you to see what's going on inside, computer files of all the clients dogs, so that they can see special requirements from the owner, or refer to what the cut was last time you came; all-day service (you bring... Read More On CitysearchVavaland 4/30/2009
So patient and accommodating I have an old quirky mini poodle who gets very unsettled when he is away from home. ACB has been very helpful both in identifying this (until now) unknown trait and finding ways to make the dog as comfortable and calm as possible when he comes in for grooming-- be it having him come in very early/late so that he can be groomed when the salon is quiet to not force drying him and putting cotton in... Read More On CitysearchRubydog 4/11/2009
Definitely a cut above the rest In the interests of truth in advertising, as it were, I've never taken my dogs anywhere else; and anyone can have a bad day.
That said, Ming and her staff are terrific. When I brought my first Portuguese Water Dog to them, the breed was still pretty rare in the city, and I'd been warned that most groomers had no idea how to shape them. A Cut Above did a great job, adapting the Porty standar... Read More On CitysearchRhetor 4/4/2009
Good They purchased items with me in mind. I would highly recommend this for your pet. I have used them since I purchased my dog in January. They helped recommend food, flea medications and administered them as well no charge. Read More On CitysearchCitysearch User 3/21/2009
A CUT OF ABOVE IS THE BEST I have been taking my dogs to Cut Above for years now and highly recommend the establishment. Staff is professional, courteous, and talented. In addition, they are caring. One of my dogs had been ill for many years and was "cranky" most of the time, but he loved coming to Cut Above, as do all of my dogs. As soon as we approach the Cut Above door, tails wag, leashes are pulled to their max, a... Read More On CitysearchPP93 12/30/2008
Wouldn't trust anyone else I have been taking my four dogs to A Cut Above for more than ten years and have never had anything less than a perfect experience. They are so careful with each dog that I even trusted them to groom my elderly Yorkie (19 when she passed) although she had congestive heart and chronic kidney failure -- conditions which might preclude other groomers from accepting a dog. Another dog of mine, a sk... Read More On CitysearchUWSresident 12/4/2008
Snappy fearful cocker? No problem I have been taking my cocker in to Cut Above for several years after unsatisfactory experiences with other groomers. Dylan came to us with many problems typical of some cockers such as fear aggression, and I was very reluctant to have him groomed when we first got him because I was afraid he'd bite the groomer. A couple of places we went had young pleasant groomers but he came out half done becau... Read More On Citysearchronross 5/2/2008
Most horrible experience I had the most horrible experience with my Wheatan Terrier. The groomer was nasty, the job was awful. I'm not one to write reviews, but if you love your pet, stay away!! Read More On CitysearchOnthewestside 4/3/2008
Caring Environment, Attention to Detail, Great Grooming I had been disappointed by the way other groomers treated my blind Maltese. But when I called and spoke with Ming and explained my dog's handicap, she was warm and understanding and immediately said I could wait while my dog was groomed.
At first I was a little apprehensive since the place reminded me of a factory -- two large rooms closed off by glass -- with groomers in one room and dryers/... Read More On Citysearchsag1125 5/14/2007
Highly Recommended Groomer I took my cocker spaniel to A Cute Above in the Fall 2002 after a year to trying various groomer's throughout NY and having my baby come home with razor tracks, ear infections and traumatization. When I walked into A Cut Above, what won me over initially was the glass window that allows you to watch the pets receiving cuts. The interaction between the pets and the groomers was astonishing. Whe... Read More On Citysearchdariusmommie 5/11/2007
A Cut Above My Lhasa Apso, Sophie, received a beautiful and expert grooming at A Cut Above yesterday. Ming and all the talented staff are welcoming and kind people who love dogs and so I feel confident when I drop Sophie off. I highly recommend A Cut Above to dog owners who want an excellent grooming experience for their dogs and themselves as well. Read More On Citysearcheileenlg 4/4/2007
Great! We needed a groomer for our cat and called 2 cats for recommendations; they all recommended A Cut Above. The staff was so friendly and gentle with her, and they kept her in the lobby away from the dogs so she wouldn't be scared. We will definitely be returning. Read More On Citysearchmvs2107 5/28/2006
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