Gringer & Sons Reviews
Reviews from Citysearch
Overall Rating
- They took me for $500
Read More On Citysearch by renovator1 at Citysearch 8/9/2011 - Great experience start to finish
Read More On Citysearch by kashagreen at Citysearch 4/26/2011 - Horrible experience
Read More On Citysearch mcaplan682 7/23/2010 - Fabulous Experience!
Read More On Citysearch PennQuarter 7/16/2010 - Gringer & Sons is THE BEST!!!
Read More On Citysearch 35711 7/2/2010 - Good advice - nice guys
Read More On Citysearch jjlliiaa 6/26/2010 - The real Deal
Read More On Citysearch DBeatZ 6/17/2010 - Rude, Rude, Rude, Incompetent
Read More On Citysearch elledriver2008 6/8/2010 - Very Knowedgable - No hard Sell
Read More On Citysearch Jon S 2/19/2010 - Sleazy Practices
Read More On Citysearch Gabe56234 2/15/2010 - pleasant surpriseWe recently bought a Miele dishwasher. We did not like the lowest dish tray because it was not large enough for our larger dishes. (It had a removable portion which made it narrower. The original salesman did not alert us to this.) We had to call a number of times, but finally we reached Allan Schuster, who was willing to exchange the tray to the type we wanted at no additional cost, and help...
Read More On Citysearch password 12/5/2009 - Excellent Service and Helpful AdviceIn search of a washer and dryer to put in a small closet, I emailed a manager at Gringer, Louis Giogaia. We entered into an email conversation about brands, prices, service, value, and throughout, Mr. Giogaia was candid, helpful, informed and incredibly nice. I was so satisfied with his help that when it came time to order the appliances I didn't hesitate to contact him. What a pleasure it has be...
Read More On Citysearch LTonner 11/25/2009 - Great service even for the little guyI went to Gringer in need of stainless appliances that would look great in a VERY open and visible kitchen, but I had a relatively small budget. Long time employee (or co-owner--not sure), Allan, was very helpful in terms of advice and suggestions, and he respected my financial limitations. After I made the order and put down a deposit, I realized I wanted a different size refrigerator (same manu...
Read More On Citysearch EVV 11/20/2009 - Greatest appliances Store in NYCGringer offer a great selection of appliances, a really good attention to the public and competitive prices.
Also they have one of the best customer services in the industry. For the past 10 years I've been working with Gringer to provide my clients with the best appliances at the best prices. For those reasons I highly recommend them
Victoria Benatar ARCHITECT PLLC
220 East 57th St NYC 1002...
Read More On Citysearch VictoriaBenatar ARCHITECT 11/9/2009 - oldie but goodie
Read More On Citysearch by joan Gers at Citysearch 11/9/2009 - Good source for appliancesI'm a NY designer and when I walked into Gringer & Sons this summer, I'd done my research and I was confident I knew the product numbers I wanted for a stove, frig & dishwasher. I'd called one of the sales reps, Allan Schuster, in advance. He was friendly and ready to help.It turned out the models of some items were no longer available and Allan steered me quickly to the updated versions. I reque...
Read More On Citysearch kdraper 10/15/2009 - They're quick to charge your credit cardI was looking to buy a new washer and dryer to replace my old one. I spoke to them about a particular model that a friend recommended. They had it in stock and said they could have it delivered and installed by the end of the week, but they first recommended that they do a $65 "survey" where they come to the house and take the measurements, etc to be sure it will fit. I agreed to this and it turn...
Read More On Citysearch Rachel1234 10/7/2009 - Great Service!!We just replaced all our appliances and went to Gringer--who sold us our Gaggenau oven & cooktop 4 years ago. Unfortunately, we had a number of problems with the manufacturer of the refrigerator. We worked through our architect and Louis at Gringer, who was terrific, understanding and even lent us a small refrigerator until the situation was resolved. He returned our calls, responded to our emai...
Read More On Citysearch susanandbob 9/18/2009 - Can't quite understand the negative reviews ...
I am mystified by the intensely negative reviews, although of course everybody has a bad day, and of course those injured, or those who perceive injury, are much more likely to review.
I purchased a Blomberg clothes washer and had completely professional service, two somewhat strange errors (220AC vs. 110AC; delivery timeliness) were rectified without fuss. Indeed I have used Gringer off an...
Read More On Citysearch doelger440 7/21/2009 - Great salesmanI got terrific advice and pricing from Luiggi, one of the salemen. He is very knowledgeable about the real estate market and really helped me out. No hard sell. Give them a call.
Read More On Citysearch KatyinBrooklyn 2/17/2009 - Well Informed & Knowledgeable StaffI happened to walk by Gringer & Sons and was taken in by the appliances in the window. I rent in the city and am not currently in the market for appliances. However I like to window shop regardless. Once inside looking around at the latest innovations, I couldn't help to overhear someone who works there speaking to some customers. He was very well informed & knowledgeable. I learned things i...
Read More On Citysearch Jordieyoyo 2/10/2009 - WE ARE ALWAYS HERE FOR YOU!!After reading most of the reviews, I have to disagree with all of them. Gringerandsons has been around for more than 90 years. Their service is beyond belief and the boss works on overtime to make the customers happy . There is no other than the BOSS, Michael. If you ever need to get help, go straight to him. He knows how to make a customer happy. A repeat customer is his business. Word of mouth ...
Read More On Citysearch LANEY1953 2/7/2009 - Do NOT shop at Gringer, no matter what!!!Oh how I wish I had read the reviews before I called them!! I was so happy to finally have a need to buy from Gringer & Sons..I was delighted to us a Mom and Pop shop, and especially happy that Gringer & Sons had stood the test of time and had been in business for almost a hundred years. It is by far, the WORST customer service I have ever encountered. "Alan" the owner? Manager? One of the "SONS"...
Read More On Citysearch theclowns 12/30/2008 - speak w forked tongue or MisrepresentWe did a major renovation and used them for appliances. WHAT A MISTAKE. The blatant lies on best prices that cannot be beat were astounding. This after showing the sales manager the actual e mail he wrote w a better price. Then the BS hitting one up for inflated installation charges.
Read More On Citysearch fivepointer 11/19/2008 - Worst customer servicePlease go somewhere else, any place else other than Gringer and Sons. There is no customer service after they take your money. If there is any problems and there were many- they do not follow up or try to resolve anything. I have never been spoken to by a manager of a store like I have had at this place. When I spoke to the owner - it was like talking to a brick wall. I was not sure if they ...
Read More On Citysearch meinegan 9/26/2008 - If you want to be frustrated by idiots then go here!!These people are imbeciles. I asked them about portable AC's so they asked me "what do you mean by portable?" I mean, where do you find these employees? Off a boat somewhere I presume! And a boat full of idiots at that! Then I got hung up on while asking another question. This happened to me on two different occasions. You only get to ask one question on the phone, then you are hung up on.
If t...
Read More On Citysearch DANDADA 8/4/2008 - Open letter from Gringers ManagerDear Patrons:
I have read your reviews and wish to apologize for any negative experience you may have had. Should you ever consider us again, I will happy to personally take care of all your needs. Here at Gringers we are eager to hear your issues and will work harder to take care of all of them. We truly appreciate all of your comments and should you wish for me to speak with you personally ...
Read More On Citysearch ljg8265 2/2/2008 - don't shop there!We bought a high-end dishwasher (paid $1600 upfront) with them on 15 August 07. It is now 13 November (that's right, 3 months later) and we are still waiting on the door panel and the extended warranty. Beautiful promises were made at the time of purchase (will be delivered within 3 days etc) but nothing happened. I had to call them every day, I was shuffled around on the phone from nitwit to ni...
Read More On Citysearch shopny 11/13/2007 - Gringer and Sons appliancesWe ordered three air conditioners to be delivered and installed.
The price was right for the units but they charged us $80 to install each unit which took all of five minutes.
The units were to be delivered one day and installed the next day.
The units were delivered to our apartment building and the installers came the next day..They brought up the three units and informed us that one of the...
Read More On Citysearch selwynkarp 5/17/2007 - Terrible Service, a nightmare for consumersI should have read these reviews prior to placing an order with them. When I spoke with them in the store and on the phone, they were quite nice and accomodating. However, when our delivery time got closer, they were a pain to deal with. Every time we called, they'd have to take our name and number, apparently our order number didn't mean much to them (they're living in the old world). Then o...
Read More On Citysearch contempt 4/28/2007 - Rude.nasty ,insulting sales men.I had two experiences with Gringer,both bad. The first one was when I went with my son to buy a dishwasher. We saw a floor model that they said was new .just dirty. When it was being installed our plumber said it had been used ,there was water in it and it leaked.When we complained they said we didn't install it properly.we finally convinced them that it was the diswasher ,not us,we had to go th...
Read More On Citysearch prizelilly 3/12/2007 - terrible servicewe dropped a bomb of money at gringers. When we were ready for delivery a good 6 months after ordering, they rang to tell us one item would be three weeks late, two weeks after our contractor would be gone. I negotiated free installation. The day it was meant to arrive, the called to say it would be another day, and they claimed to know nothing about installation. The next day the installer arri...
Read More On Citysearch misslulu72 3/10/2007 - Save yourself the pain!!!While they carry high quality products, they DO NOT provide the service to match!
After calling around to numerous suppliers in New York, Gringer was the only store to claim they had the appliance we wanted in stock. We were quite surprised however on delivery day when they showed up at 8:00 AM without a call and delivered a different product! Apparently, they "realized" they did not have what w...
Read More On Citysearch consumer00 10/1/2006 - Unrelieable, poor serviceRead the first posted review and that is our experience as well - do not return phone calls, failure to show up for delivery, incompetent installation. Once you pay for your purchases,
they disappear ----Do not buy from them...
Read More On Citysearch kimpol 6/14/2006 - Nothing SpecialI wish I had read the other review before I bought from them. I couldn't agree more with the other review.
Read More On Citysearch lkschlesinger 3/6/2006 - Don't even go in the door!!!!
Very irresponsive, do not return phone calls. They misinfomred us three times about delivery schedule. You cannot reach your origional sales perso. If you ever purchase anything from there, make sure to manage your own expectations.
Read More On Citysearch sep99 11/10/2005
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