Toyota Of Morristown Reviews
Reviews from Citysearch
Overall Rating
- Good job Morristown
Read More On Citysearch Citysearch User 4/10/2010 - Susan from Morristown Toyota
Read More On Citysearch Citysearch User 3/25/2010 - Shut them down
Read More On Citysearch Citysearch User 1/30/2010 - Toyota Of Morristown is Not Worth It
Read More On Citysearch Citysearch User 12/29/2009 - Poor Customer ServiceThey registered my Toyota Prius incorrectly. Although I told them my car was tax exempt and the bill of sales included no sales tax, they paid sales tax on my car to the CT DMV (even though the car is tax exempt in CT). Then they lied saying I was supposed to have supplied a tax exempt form. According tot he CT DMV there is no such form. My boss bought a Toyota Prius from them and the from the sa...
Read More On Citysearch Citysearch User 10/18/2009 - Worst buying experience in my life!!!Condensed version., I really could go on and on.
Never had I ever been treated so poorly as a customer.The poor attitude of their service dept. to the out and out fraudulent warranty prices, the non competitive pricing and vehicle delivery that the interior wasnt clean,this dealerships practices absolutley brings down the Toyota name!... Run fast and far away from this dealership!!!! If I ...
Read More On Citysearch Citysearch User 10/7/2009 - feel they cause other issues so you go back or spend money elsewheretook my 2000 Toy Sienna for timing belt replacement. they recommend i do front brake rotor/pad replacement. I did that too even though it was very pricy. charged $140 per rotor.
BUT I am getting 'engine checklight' after i drove around 80 miles. I took the vehicle again and they said its just co-incidence and its A/F ratio sensor issue. I don't buy that because I am driving this van for 5 years ...
Read More On Citysearch Citysearch User 8/18/2009 - Shoddy workmanship and attn to detail.Brought my 2004 Highlander in for service. E-brake cable was replaced, and 2 new fog lights were installed. When the car was released to me, the E-brake didn't work (wouldn't engage) and 1 of the 2 fog lamps didn't work. Had to return car. I iasked, doesn't the mechanic check the work before releasing the car? The answer I got was: He's supposed to. Obviously he didn't, and the service manager di...
Read More On Citysearch Citysearch User 8/10/2009 - Toyota Of Morristown is Rude and IgnorantMy wife and I brought our Rav4 in for a routine oil change. We had a waiting appointment. During service write up, we were told it would be a 1-Hour wait and to have a seat in the waiting room. While we were waiting, we heard almost everyone else in the waiting room paged that their vehicle was complete. After waiting for over two hours, we took a walk from the waiting room to the service writ...
Read More On Citysearch Citysearch User 6/20/2009 - Toyota Land CruiserPaid $400 for a brake job that was never done. I found this out when I got a flat tire the next day after service and went to Sears to get tire fixed. Sears tech told me I need new brakes.
Read More On Citysearch Citysearch User 4/30/2009 - Service Department is rude, ignorant, and unprofessionalThis service department is absolute garbage. I dropped my car off to get the rims replaced. I have rim and tire insurance that they also offer and work collectively with. I needed to get 4 rims replaced and one tire. A week goes by and I have heard nothing, so I gave them a call. Was told that they took picture for the insurance company but don't have the ability to email them so they just l...
Read More On Citysearch Citysearch User 1/5/2009 - KUDOS!!!!!Thanks for the great advice!!!! The General Sales Manager always sits behing the tinted glass looking like he is mad at the world, i think even his brother works there as a sales manager, walks around aimlessly with coffee talking to himself and his hand in the crack of his rear, another manager looks like he fell out of bed n wreeks of smoke, and the young kid is your typical tell me what i wan...
Read More On Citysearch Citysearch User 12/27/2008 - Management Is The Problem
I have been to this dealership time and time again to try and give them opportunities to earn my business, but every time i go into the showroom, as i have read some of you have experienced, the salespeople seem to be guided by the arrogance and low class of the management team. The GSM, Rob, i believe and the sloppy puppets he has for managers always seem to come out with more ways to try and mo...
Read More On Citysearch Citysearch User 12/27/2008 - Hopeless dealershipI am not at all surprised at the comments.I have been to this dealership on 3 occasions. Bad experiences every time!On the last occasion I went into the showroom to look at a vehicle, spending about 15 minutes on the floor, with obvious interest. Not one sales person approached me, so I looked around. One salesperson was sitting at his table with a crossword puzzle, another was talking to 2 young...
Read More On Citysearch Citysearch User 8/14/2008 - Bad AttitudeI reluctantly went to this dealership to purchase a new car i.e. this past winter I was going to lease an SUV from Honda who had some great deals at the time, and was trying to see if Toyota had any lease specials. When I spoke to a salesman over the phone he told me that we should just lease the Honda (we didn't because of the price of gas etc. and felt that we wanted something more economical)...
Read More On Citysearch Citysearch User 5/31/2008 - From decent to horribleThis is a two part story. The engine in my used car, a 2003 Toyota Matrix, threw a rod. My Toyota Certified Platinum Warranty (7 years or 100,000 miles, and at a cost of $1,200.00 to me at the time of purchase) did not cover the engine because I could not supply maintenance records. Shame on me for not keeping them. Toyota of Morristown replaced the engine with a used engine at a cost of $3,975.0...
Read More On Citysearch Citysearch User 11/12/2007 - Pricy
My toyota camry was running smoothly. I gave it to them for 90000 miles service which was a timing belt replacement service. In the end I coughed up over 1000 bucks , had to wait for 2 days to get my car back and my car got worse after the service.
Read More On Citysearch Citysearch User 11/26/2005
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