



My daughter was driving my car and the car just stopped operating. I called my roadside service and Penniacle Towing responded very quickly. Chris Ramirez, the tow truck driver made our experience one of the best I have ever had in dealing with towing. I was very upset because I don't know what is wrong with the car and it may be very expensive. Chris really made me feel comfortable. He first tow...
I called Pinnacle as a result of the Citysearch review of his company. Chris answered my call on the third ring and was here within 30 minutes of my hanging up with him. I managed to get my new BMW stuck in the snow and HAD to have it out to go to a job interview out of town.
Chris was able to get my car to the top of my driveway without a single scratch. He had to go the extra mile since...
This morning I was unfortunate enough to hit a possum on my way to school. My vehicle obtained substantial damage and remained undriveable. Chris from Pinnacle towing was referred to me by my insurance company and arrived in an immediate fashion. When he arrived, he efficiently put my car on the wrecker in less than a minute (which is very rapid considering the care and precision needed to maneuv...
Driving my mom home from a late doctor's appointment, her car died while dropping off some mail. Her Allstate Motorclub sent us the all-time guardian angel of towing...Chris Ramirez! His concern for her safety and comfort in the cold was touching. Chris was not only professional but very pleasant. It's so nice to know that good old-fashioned customer service is alive and well in Raleigh!!!
We live in Ohio and were traveling between Durham and Wake Forest N.C. We had a flat tire in the dark on RTE 98 in heavy traffic. We called for help through Nationwide Roadside Service (they were excellent to work with. They sent someone to change the tire, but he could not remove the spare because of corrosion. Road service then sent Pinnacle Towing to tow the vehicle to a dealer. When Chris ...
Chris was ahead of schedule, friendly and pleasant, efficient, patient and accomodating. His service went above and beyond, exceeding every expectation. He was able to get our vehicle started when 2 others had failed, re-submitted the paperwork to ensure there were charges only for the starting service instead of the tow that had been pre-authorized, and even followed us to the drop off point t...
Being the absent minded person that I can be in a rush, I accidentally locked my keys in my car about an hour before I had to be at work. First thing I did: I panicked. It was late on a Saturday and the first thing I did was turn to the internet and start calling as many towing companies as I could. For every locksmith and towing company I called I got the same answer: a drone automated voice tel...
Chris Ramirez is the owner/operator of Pinnacle Towing. I just had to have my car towed to the dealership. He was very professional and very helpful. It was a pleasure working with him. I will definitely use him again for future car service.
Chris took my call right away at an inconvenient time, knew his way around (didn't need directions to the car's stalled location or the repair shop), and safely delivered my car. Very satisfied with service.
Chris (Owner) was very professional !! He towed our car all the way from Raleigh to Camp Lejeune in perfect time. Can not say enough good things about him, prior service, and completely dependable, will recommend to all !! Thanks Chris !!
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