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McSpadden's Automotive Reviews

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Reviews from Citysearch

Overall Rating

Only Mechanics I Trust

Read More On Citysearch by Dallas70 at Citysearch 7/15/2011
A place you can trust

Read More On Citysearch by SusanMarieTYG at Citysearch 7/12/2011
They stand behind their work

Read More On Citysearch Rauli Huerta Jr 10/6/2010
This Place is GREAT

Read More On Citysearch horse people 10/6/2010
Great service!

Read More On Citysearch singtoall 9/13/2010
Great service and overall experience

Read More On Citysearch terrijac59 7/27/2010
BEE CAVE LOCATION - GREAT SERVICE!

Read More On Citysearch lwreview 6/18/2010
Thanks for a super job!!!

Read More On Citysearch Citysearch User 5/28/2010
Great Service, Great work- Bee Caves location

Read More On Citysearch traliz08 5/19/2010
Incompetence without Integrity

Read More On Citysearch MichaelM78669 4/23/2010
Great Service at the Bee Cave Location

Read More On Citysearch amichael3253 4/17/2010
excellent, quality service
This is a great mechanic! The customer service is excellent - I always have all my questions answered, and am given a fair price for quality work. I trust McSpaddens for all my car maintenance and repairs. They have a comfortable waiting area and are friendly and courteous.
Read More On Citysearch C Gladish 2/15/2010
Questionable
I recently wrote a review saying that I am looking for a repair shop and that find it questionable that all of these rave reviews were written within days of each other. That review has since been removed. This detracts from the credibility of any of these five star reviews.
Read More On Citysearch AustinReviewerKJ 1/27/2010
BEST IN AUSTIN
I have been going to McSpadden's for about 3 years and have never had a problem. They are honest, friendly and willing to take the time to explain how things work. If they aren't too busy, they will even take you back in the shop and show you the details of what they fixed. Most importantly, on several occasions, they have had the chance to overcharge me and didn't. Once, my Honda CRV broke...
Read More On Citysearch jbj5000 10/12/2009
HONEST BUSINESS
Every time I have taken my vehicle in they have always been honest about problems and has done the work in a timely fashion. Brandon provides great customer service which has made us a repeat customer.
Read More On Citysearch TainoBaez 9/22/2009
Car inspection efficiently
They inspected my car. They were very fast. It need a minor repair. They reinspected - again really fast. Nice people.
Read More On Citysearch RuthWilmore 8/31/2009
Very good experience!!
As a woman having to go into an auto repair shop I think we all feel a little somewhat intimidated. These guys were very nice and went out of there way to accomodate me. Also they did the work really fast and that was it... I was on my way. They did a very good job! I will definitly be going back because of the excellent service and my car is 10 years old!
Read More On Citysearch CindyCrandell 8/6/2009
Reliable and Friendly
I've taken my car to McSpadden's three times now for various repairs, and have found the staff to be consistently friendly, honest, and helpful. They really tried to work with my budget on my last trip, and they have truly excellent customer service.
Read More On Citysearch kwest79 8/5/2009
I love these people.
I've been bringing my car here for two years, since I moved to Austin. They have always been friendly and honest, and quick. My dad was my previous mechanic and hasn't had a problem with anything they've told me yet.
Read More On Citysearch amyhallberg 8/4/2009
Honest,Reliable,Trustwothy Place for auto repair work
I first came in contact with McSpadden's in regard to my air conditioner not working. I had taken my car to two other places. Their quotes were $1300.00 and 900.00. McSpadden's fixed it for 160.00. They are honest! I will never take my car anywhere else. I recommend them to all my friends.
Read More On Citysearch SandraStephenson 8/4/2009
Friendly honest service
I just started working on S. Congress recently and noticed McSpadden's sign on my way to work which read "if you don't have an honest auto repair shop, give us a try". Then I had a problem with my car, and thought of them first. They were very helpful, prompt and reasonable.
Read More On Citysearch pivy 8/3/2009
McSpadden's - The best for auto repairs!!!
We were headed out of town for a long road trip - our car started having problems the day before we were scheduled to leave. I called the mechanics we've used in the past and they were completely booked up. I was paniced. Then I remembered Susie on 102.3 FM, The River, said that's where she took her vehicles and was very happy with them. So I gave them a call - and they said no problem bring ...
Read More On Citysearch Saathoff 7/30/2009
Finally a trustworthy mechanic
I think McSpadden's Automotive is one of the few shops in town that understands long term thinking. If you are honest and treat the customer respectfully then they will return. I have been using McSpadden's for many years now and have always felt they understood this concept and treated me appropriately. It is a simple idea but one very few practice. I would recommend them to anyone looking f...
Read More On Citysearch AlandAl 7/30/2009
An Honest Mechanic
We have been working wtih McSpaddens for a number of years and they have helped us with at least six vehicles over the years. Issues where it no longer made sense to repair a vehicle and they told us so. Plus we have had other issues that were complicated, but they were able to fix them too. They also do maintenance work for us.
Read More On Citysearch andie5275 7/28/2009
Prompt, Reliable, Honest Austo Service
We have had our cars' serviced with McSpaddens since 2001. One of the the primary reasons that I have been going back to McSpaddens is that they have always had my car ready when they have promised. Additionally they are courteous, professional and honest when evaluating the repairs that are necessary as well as in rectifying any problems that may recur. Raymond, the owner and Brandon (office ma...
Read More On Citysearch NoelGonsalvez 7/23/2009
SUPER SERVICE!!
I recently took my 9 year old vehicle in for what I knew was going to be a big dollar repair. I must say I was nervous but having been to McSpadden's before I knew that they would treat me right. I ask that they check over some additional items and they did it with no 'over selling'. They were courteous enough to take me back home & pick me up when the repair was done. I'll be back for the rest ...
Read More On Citysearch katnec 7/22/2009
Quality Auto Repair
The staff at McSpadden's is excellent. Always professional and friendly. The facility is very clean, including the very nice waiting room. A definite plus for the ladies who are needing car service. I recommend them highly.
Read More On Citysearch lmsmith1 7/22/2009
family automotive.
I have used McSpadden's automotive for years for various issues, some minor, some major. They have always displayed professionalism and genuine care about their customers. R. Stanley / Kyle, Tx.
Read More On Citysearch RonStanley68 7/22/2009
One of life's must haves - A great group of mechanics!
If your new to Austin or just haven't found a good mechanic, McSpaddens is the place. Great people, great mechanics and great service. These people are professional and helpful from the initial greeting to the completion of work. No hidden charges, no "sales pitch", just good honest advice when you need it. I wouldn't take my vehicles anywhere else!
Read More On Citysearch JKCAUSTIN 7/22/2009
Excellent Auto Repair
Was referred here when new to town and have received excellent, friendly service each and every time. Feel comfortable and confidant that am not being take advantage of. The reason(s) for each repair is explained and approval requested prior to any work. No complaints on repairs to date.
Read More On Citysearch Hawki 7/22/2009
AUTO SERVICE WORTH BRAGGING ABOUT
I heard about this shop from a co-worker and decided to give them a try when the brakes went out on my truck. The truck is a 2001 in need of many repairs. They prioritized what needed to be repaired and quoted a very reasonable price. The repairs were made in a timely manner and is now running GREAT. Within a week my wife?s vehicle needed service and I didn?t hesitate to return to McSpadden?s. T...
Read More On Citysearch ronaly 7/22/2009
Great Auto Shop
I've taken my daughter's car there and have sent my sister and brother to them. This week I took my car. We've all been totally satisfied with each of our visits. The place is clean, the people are friendly, and the service is great. I've lived in Austin 20+ years and have used quite a few mechanics/dealerships in town and I can honestly say that McSpadden's is second to none. They're conv...
Read More On Citysearch manganisan 6/18/2009
Trustworthy, friendly, professional mechanics
I had access to my own personal mechanic, my father, for more than a decade until I moved away from home. I've never found a replacement that I really trusted until I started going to McSpadden's a couple of years ago. I'm happy to continue using this shop for inspections and repairs, and I refer all my south Austin friends to them.
Read More On Citysearch Ampgirl 6/14/2009
This place is a Keeper
Everyone was friendly and attentive when I went today to have my emissions inspection done and added an oil change onto the service. Price was fair, I was in and out of there in less time it would take to go grocery shopping (for 2!). Gave me good info on getting through the state registration process (from out of state). McSpadden's will definitely be my regular mechanic now that I've moved to A...
Read More On Citysearch mrymtts 6/10/2009
McSpadden's Rocks
McSpadden's has kept my 11 year old truck running great. I started with them shortly after they opened up the 4241 location. One of the owners, Raymond, (I haven't met Mrs. McSpadden) has always been friendly and sincere in his conversations with me. The current service writer, Brandon is as sincere and friendly as Raymond, outperforming by far all previous writers. They stand by their warranties...
Read More On Citysearch Jimmy2009aus 6/2/2009
Trustworthy car service
It is great to have found an auto service shop that offers trustworthy service--especially for those who don't know cars. I have never had a problem with the service and they have always been responsive to my questions and concerns about my car's performance. They keep good records which they copy for me as I need them and which preserves a good history of my car's status.
Read More On Citysearch MarieAngele 5/19/2009
excellent customer service and quality work
I'm a relatively new customer to McSpadden's and my experience has been excellent thus far. after 10+ years with a previous mechanic, I was looking for a new mechanic closer to home that could deliver the same family owned attention and quality work that I had been recieving for so long. after much research, McSpadden's came highly recommended and I have yet to disapointed. The customer service i...
Read More On Citysearch afdjks 5/18/2009
Single Women: Go Here!
I worked with Raymond & his wife for many years so I know the quality work that they do. I've been taking my vehicles there for as long as he's had his shop: both a late model & an 18-year old truck. Both are running fabulously; he replaced the A/C system in the older vehicle & it's humming along great. Even if I didn't know him & Brandon personally, as a single woman I feel safe knowing that ...
Read More On Citysearch rmoore62 5/15/2009
Mechanics you can trust and costs that you can afford
I became a customer in 2003. During this period I have owned a Nissan, Toyota and Audi which have all been service by McSpadden's. Their work has been excellent. They are upfront in telling you what needs to be done and the cost before any work is done. In some cases they even gave me options on what I might want done immediately and what might be put off until later, that would not constitut...
Read More On Citysearch elainevanhorn 5/14/2009
auto repair service you can count on
I've had my 1996 GMC Jimmy serviced at McSpadden's for several years, everything from routine work to more expensive repairs. Over that time, I've come to appreciate their "get it right the first time" approach to service. The've also demonstrated the highest level of integrity and a friendly approach to customer service. I can sincerely say that they've earned my trust and continued business.
Read More On Citysearch JasonG 5/12/2009

Reviews from MetroGuide.Community

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