Charter Communications Cable, Internet, & Phone Reviews
Reviews from Citysearch
Overall Rating
- Get your act together Charter!We had a similar experience to what is being mentioned; however, we talked to 20 Charter communication workers! They had our phone service not working for over 20 days! Unbelievable. Finally , AT&T came and fixed our phone in 10 minutes what had taken Charter almost a month. Charter had actually cut our phone line. The AT&T guy couldn't figure it out. He said he's happy they have Charter, it's go...
Read More On Citysearch ATTFAN 2/13/2010 - Bad, Bad, Bad Thank God for DSL from the reliable old phone company!! Charter screwed up my automated billing, unbeknownst to me, now wants to charge ME $25 for it. In addition, they cut off my service and want ME to pay $50 to reconnect it, plus a month's service charge in advance. Well, I don't think so.
Don't even bother to call their customer service number, I talked to at least 6 different agent...
Read More On Citysearch Coda 10/12/2009 - Attrocious ServiceIf you have the opportunity, take any other provider you can. I've heard great things about AT&T U-verse, try out DSL... hell, try satellite Internet before you get in bed with Charter Communications. Let me count the reasons you need to avoid them:
1) inept customer service. They actually gave me the login credentials for someone else's account once. I could see this other person's name, b...
Read More On Citysearch Jeremy5282 8/17/2009 - Awful company!I have had so many problems with charter I can not even put it in words or no where to begin. Please stay away from this company. My little girl has only saw me cry a couple times in my lfe and I can not believe as srange as it sounds this company made me cry. I feel like I am in the twilight zone when I talk to them! They have robbed to many evenings from my family and to many days of lost work....
Read More On Citysearch analese 5/22/2008 - Terrible Installation CrewWe are new to the state of Missouri and had Cox Communications back in Tulsa, OK. Amazing that such a smaller area, would actually make Charter look so unprofessional. This is week 3 with Charter, and my 3rd fight to get services active at my home. Our first installation for TV and internet was rescheduled because the techinician reported that our signal was too poor coming to the house to run an...
Read More On Citysearch JonathanSanders 4/23/2008 - I am not exaggerating when I say this is the worst company on the face of the Earth.I am typically a very patient person, but I have had the worst customer relations fiasco ever in my entire life with Charter. You could write a book on how not to run a business based on how Charter operates. I had to make 6 appointments with Charter before someone finally connected my phone. On one occasion, I heard the service man leave a note on my door, but before I could catch him he ran to...
Read More On Citysearch jon_skutac 9/8/2006
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