Uptown Imports - Auto Repair Reviews
Reviews from Citysearch
Overall Rating
- Reliable shop
Read More On Citysearch by MplsGreen at Citysearch 7/27/2011 - This is way all auto shops should be
Read More On Citysearch by jw750ride at Citysearch 12/23/2010 - Very disappointed.
Read More On Citysearch by govikingsgo at Citysearch 12/21/2010 - Great auto service
Read More On Citysearch by Heidi Z at Insider Pages 12/11/2010 - Total Pros
Read More On Citysearch by sugarbones at Citysearch 11/1/2010 - Fantastic experience!
Read More On Citysearch by Thelandlord at Citysearch 10/25/2010 - Disappointed I couldn't give a better review - READ ONOn Monday, 02.08.10, around 7:00pm, I brought my car to Uptown Imports to get repaired. John, the mechanic, told me to park the car out front of the store and bring in the keys. The repair price was estimated at $775. On Thursday, 02.11.10, I came back to pick up the car and was presented with an $840.87 bill. I was never called and notified the work was going to exceed the estimated price. I rel...
Read More On Citysearch UptownReviewer 2/12/2010 - Great ServiceJohn runs a terrific business. My car wouldn't start so they came to my house to jump it, and when that didn't work they towed it and took care of replacing my battery and getting my car running all when I was at work. They also spent about 7 hours working on electrical problems on my car, and I am very confident that my car is fixed and won't have any more problems starting.
Read More On Citysearch Amarks 1/13/2010 - Great place!This place rocks. They get the job done on time and really enjoy all things cars. The people that work here live and breathe this stuff, and they do a great job of explaining it to those of us who don't.
Uptown Imports is more expensive than places like Precision Tune--but I've never found a big puddle of oil under my car in sub-zero temperatures after going to Uptown Imports, either!
Read More On Citysearch EllenMpls 12/13/2009 - A Trustworthy Auto Repair Shop!Uptown Imports helped me when no one else would. I had had a problem with my 2005 Volvo that had some issues. After taking it to two other shops, and getting nowhere because they did not want to touch a car that had hail damage. It was damaged goods to them.
Uptown Imports stepped up to the plate and helped me get my Volvo running again at minimal expense. This was done because they have some o...
Read More On Citysearch jeff weyrens 11/19/2009 - Wonderful!I am use to taking my car into a dealership for repairs, but with the current economy paying those heavy dealer service prices don?t work into the budget anymore. As a woman who has no experience with cars, I found it to be very challenging to find the right repair shop. I decided to do a search on citysearch for a reliable and affordable repair shop. That?s where I found uptownimports, voted one...
Read More On Citysearch AmyWillingham 6/4/2009 - THEY DELETED MY PREVIOUS REVIEW!! Dishonest People!!I found out about Uptown Imports through citysearch and all the "great reviews". But my experience was quite the opposite. I brought my car in because the airbag light was on, the power windows weren't working, and the gears were slipping occasionally.
It was to my understanding that the mechanics would take a look at my car and give a rough estimate of what needed to be fixed, along with th...
Read More On Citysearch UpsetMpls 6/1/2009 - Great Customer ServiceRarely do I get service good enough to take the time to write a review. It just doesn?t happen much anymore. I felt completely at ease with this auto repair shop from the first phone call until I picked up the car. The gentlemen that picked up the phone was friendly, answered all my questions so that I understood the answers and invited me to stop by for a free estimate. As a single woman, I...
Read More On Citysearch JenSa 5/29/2009 - AMAZINGThese guys were SOOOO helpful. I stopped in yesterday after my car overheated and coolant was running out of my car faster than I could put it in. I just leaving MN and on my way to M, with my car packed, I for my move out of the state. They were extremely accommodating, they fixed my car the same day and were very nice and helpful with everything. When fixing my car they kept me in the loop of e...
Read More On Citysearch AmandaN 5/21/2009 - The Only Repair Shop I Feel Good LeavingI brought my Volvo to Uptown Imports after the dealer charged me an arm and a leg for "standard maintenance", which supposedly included a full vehicle inspection. After picking my car up from the dealer and driving less than 10 miles, the car went nuts and flashed all sorts of crazy warning messages related to the electrical system and voltage. Uptown figured out the problem, repaired it at a rea...
Read More On Citysearch rndmcrzyns 5/19/2009 - Honest, friendly serviceI brought my 318 into the shop to get my cooling system inspected. Uptown Imports clearly described what was included in the inspection. They thoroughly inspected the cooling system and diagnosed the problems. In addition, they recommended other preventive repairs. I will continue to bring my cars into the shop.
Read More On Citysearch BMWlover318 3/5/2009 - Honest. Friendly. Fast. Bring your car here!Friend recommended them and glad I went there... fixed my problem and advised me on the extensive list of things I should watch out for on the P.O.S. I brought in. But NO pressure to fix anything, just advice. Really fast repair, friendly and the receptionist was very sweet. The next day I THought I had a problem with the car, but the tow company they recommend in their closed hours message was h...
Read More On Citysearch anthemmarie 11/11/2008 - Problem solving and expert repair at a great priceI had my car towed to Uptown Imports after another auto shop made multiple mistakes. Uptown had to figure out how to get my car started (it had been running fine) and then repair the original problem. They kept me informed every step of the way, returned my calls promptly, and they delivered my car in great shape at a very reasonable price. Their mechanics are trustworthy and down to earth.
Read More On Citysearch brockmanschumacher 10/27/2008 - Overall Good ExperienceService here was very responsive and thorough. Owner of the shop spent an extensive amount of time working on my car in order to figure out a complicated problem. Definitely feel the business is very trustworthy and would recommend to anyone.
Read More On Citysearch craigslegs 10/17/2008 - Most Trustworthy Auto RepairI've never had a problem with uptown imports. Not only have I never had a problem, using Uptown Imports is positive experience, one hard to come by when you're getting something fixed. They've been great from the beginning and the reliability of my car has increased since I've started using them. They're very honest and will tell you what needs to be fixed, what should be fixed, and what is on t...
Read More On Citysearch VWjacobd 10/10/2008 - Friendly and Helpful!I have always wanted to find a shop that made me feel like I was not being taken advantage of and I believe I have finally found it. The staff here is extremely friendly and helpful. The owner is very personable and seems very devoted to his shop. The mechanics did great work to replace my rotors and brakes on a ?03 Maximum and went above and beyond to get the lug nuts off, which need a specia...
Read More On Citysearch thomaln 9/3/2008 - Saved The DayI recently bought a 1999 Saab 9-5 from an auto dealership in Wayzata. Until recently it both ran and looked great. Then and rattling noise and some shaking by the motor started and gave me great cause for concern. I proceeded to bring it to where I've been bringing my cars for years for repair only to get a response of 'no idea where the rattlings coming from'. Then after some research on the i...
Read More On Citysearch SAABORBUST 7/6/2008 - Honest, Kind Mechanics/OwnersI have a 1993 Honda Civic that loves Uptown Imports :) My car was broken into and my car's computer was stolen. John and Steve were able to find me a used computer fast. Everyone that I talked to at Uptown seemed so understanding and that they actually cared . I will recommend Uptown Imports, and am sure to be back again.
Oh yeah, they also gave me a stainless steel coffee cup and a keychain,...
Read More On Citysearch megk84 5/3/2008 - Uptown Imports - A Smart ChoiceLadies (and Gentlemen) - turn your car woes over to the guys who really care! Ran into a pothole (looked more like a crater) at 7am on a wintry day and blew a tire? John will have you back on the road in 2 hours. After parking your car (at a goofy angle, I admit it), you can't get the key out of the ignition? A call to Steve solves that problem pronto - turn the wheel left and right to relea...
Read More On Citysearch yogabug 4/22/2008 - Nice Folks, Great Location
The folks at Uptown Imports are great at explaining issues related to your car, and, they provide exceptional service at a reasonable price.
Plus, they have a great location near the Wedge neighborhood.
Read More On Citysearch Goodwyn 4/20/2008 - Attention to detailOver the years I've brought my cars to different shops for different reasons but I've been consistently impressed with the quality of service at Uptown Imports. First of all the facility is equipped with the latest technology necessary to service modern vehicles. Just as important is Johns attention to detail. He goes to great lengths to make sure the repairs are done to the highest of standards....
Read More On Citysearch StevebG 4/16/2008 - They were the most help with my Saab from hell!After suffering through multiple major repairs on my 2001 Saab 9-5 at other
"Repair Shops", I was forced into searching for a professional, reputable repair facility. I
spoke to friends, family and even went so far as to ask a technician at the Saab dealer if he
had any suggestions as to where I might find someone that did high quality work for a
reasonable price? When the Saab technician pul...
Read More On Citysearch castner 4/14/2008 - The best mechanic I've ever foundI'd neglected my 30k tune-up on my 05 Corolla for way too long and my car was starting to feel rough. At the time I was living in Los Angeles, about to move to MN. Having dealt with mechanics in LA for so long and having gotten screwed over by every one, I decided to wait until I got here to get my car checked. Found Uptown Imports here and checked them out.
I talked to John over the phone, wh...
Read More On Citysearch corneeeeelius 2/25/2008 - Dishonest Parts Pricing & Ridiculous Fees / Can't Complete Work on Time
I took my car in to get a newly noticed leak and general stuff looked at. They found $1800 worth to work on--none of it unneeded (except perhaps for a valve cover gasket replacement--it might just need tightening). They wanted $208 for new spark plugs and an air filter - DIY for $20 and 10 minutes! I rejected $800 worth and trusted them with the big one - new cam seals, plus a new fuel filter.
...
Read More On Citysearch apoorgradstudent 2/8/2008 - How to create a return customer......give them friendly, relaxed, skilled, and honest service at a fair price. These folks are pros. I have no grand tale to share, as in some of these reviews, but what I can share is- the quality of service and professionalism demonstrated by John, Steve, and the rest of the crew at Uptown Imports has insured my return business. Thanks again guys.
Read More On Citysearch jeepguy5point9 2/1/2008 - A bad experienceI realize that these guys have many good reviews, and that's why I took my car to them to get fixed. I took my car there initially to get my radiator flushed. They found I had an oil leak and didn't do the flush (which is good on their part) because I would have just been in the same place the next time I drove it. I agreed to get the oil leak repaired, which they told me would take 3 days at ...
Read More On Citysearch peacereaper 12/10/2007 - Thorough, know that they're doing, and great soap!This guys did a great job on my car, which was a big ol' mess and barely running when I dropped it off at their shop. My take on them is that they are the guys to go to when you really want it done right and don't want to mess around. It's a nice shop, with a pleasant waiting room, good magazines, and even a nice bathroom with fancy soap :) UI was very fairly priced for the level of expertise and...
Read More On Citysearch prindle 7/23/2007 - I love these guysAgain, I love these guys. They take the time to explain what is wrong with your car and how they're going to fix it-and then they don't make you feel stupid for having no idea what they just said. Fair prices and quick service. I'm a customer for life.
Read More On Citysearch lib_be 5/11/2007 - my heroestheres not enough i could say about the great guys at uptown imports but i will keep it short . these guys really saved my butt , and my money. i recently depleated my savings on a 97 subaru outback .to my dismay aweek into driving it it started giving me problems.i took it into my nieghborhood garage and after a spendy diagnostics test the outlook was not good they were very vague and said it wa...
Read More On Citysearch tyger1 5/7/2007 - Best Repair Shop in Mpls.
With years in the Automotive Aftermarket Industry, I have finally found a repair shop with all the "bells and whistles". I highly recommend Uptown Imports!! Everyone here is friendly and they know what's going on! Each repair is scrutinized by the tech...I always leave a completely satisfied customer! AW.
Read More On Citysearch awirth 4/13/2007 - The best in the Twin CitiesDuring on of the coldest weeks of the year, I had my Audi towed to Uptown Imports with various problems. John and company provided superior service, friendly advice, and simple honesty. I felt extremely comfortable with my vehicle in their hands. I will no longer take my car to the dealership or one of those Tires Plus genre stores. I highly recommend this business for anyone looking to fix ...
Read More On Citysearch trevleyan 4/9/2007 - Awesome customer service -- these guys really care about helping peopleI have a 1999 BMW that I took to a different mechanic who gave me a diagnosis and estimate that I was unsure about. I called Uptown Imports and spoke with John who spent a half an hour on the phone with me helping me understand in layman's terms exactly what was wrong with my car and why I should go ahead with the repairs that the other mechanic had recommended. The amazing thing about this ex...
Read More On Citysearch agese 4/3/2007 - Fabulous ServiceThe blower in my 2002 Saab stopped working on the day we got a foot of snow. Since I didn't feel like making the trek to the Saab dealership in the snow, I decided to try Uptown Imports. They are in my neighborhood and I'd heard good things about them. They were able to get me in the very next morning, and actually finished my car that same day. They even stayed past closing to finish up so ...
Read More On Citysearch deathrattle 3/2/2007 - Great results, go the extra mileUptown Imports is a great all-around shop. They've always done a great job on repairs, but that's to be expected. They really shine in their inspections and in working with insurers. The car care club card (the name is something like that) get's you a really great deal- a year's worth of inspections and oil changes and discounts for $100. You get a good discount and they get a loyal customer. It'...
Read More On Citysearch akaramazov 2/12/2007 - Friendly and FairThe guys at Uptown Imports are great. Friendly and take their work seriously. I have taken my Volvo there a number of times. The best thing is that they want to make things right. When I had a lingering problem, they worked hard to make it right and were very fair in what they charged me. I highly recommend them.
Read More On Citysearch lohma004 1/30/2007 - Customer Service Oriented BusinessJohn has a great reputation of doing ethical and fair business, he worked with me, explained and showed me what the problems were and worked with me getting me a fair quote, this place does great work, I am nothing but completly satisfied with the level of service I recieved. Thanks for everything!!
Read More On Citysearch johnstondc 1/30/2007 - Great import shopUptown imports did a great job of rescuing me and my mercedes with helpful advice over the phone and great service in the shop. John went to the great lengths of staying after hours to finish the work on my car so I could get back on the road to Montana. I have already recommended this shop to my friends for their volvo.
Nice work. Dsummit 1981 Mercedes 300TD
Read More On Citysearch dsummit 12/14/2006 - Incapable and ignorantJune '06 - I was in there for a routine oil check and a burned out headlight for my '87 Buick Electra Estate Wagon. While I was there, I asked them to also take a look at my electrical problems. The oil change was not a problem. However, at first they said they didn't have my type of headlight and wouldn't be able to get the part. I was just about to pull my car out of the shop when they foun...
Read More On Citysearch bgirl80 12/6/2006 - Great Service, Fair Prices, Honest PeopleI have a 1999 VW Jetta w/ very high mileage. I love the car but I dread going to get anything repaired on it because the first words out of everyone's mouths is- It is a Volkswagon so it is going to cost more to fix. I was tired of feeling ripped off and treated like 'a dumb blond' who wouldn't understand anything so why bother to explain! A few months ago, I had a major problem with a coola...
Read More On Citysearch michelegrogan 11/9/2006 - Best Auto RepairAfter being to numerous car dealerships and auto repair places, I found Uptow Imports. This place has very nice and humurous employees. Not only had my car been having problems, but it was costing me a fortune. Uptown Imports fixed my car and was more affordable than anyone could possibly imagine. If you need your car fixed Uptown Imports is the place to go!!
Read More On Citysearch georgetownlovr11 11/9/2006 - Love These Guys.... Great Shop!I've been taking my cars to Uptown Imports for about 12 years and have never been steered wrong. They have never made feel uncomfortable or talked down to me or pressured me into making a repair that wasn't needed. John and guys always do great work and get the car done when they say they will. If I've been confused about anything they've shown me exactly what they're talking about on the car,...
Read More On Citysearch alm25 10/26/2006 - Friendly, clean and helpful.I needed some work done and I use my car for my job. John set me up with a loner for two days while the reapirs where done to satisfaction. The guys at Uptown Imports know how to treat and keep their customers happy.
Read More On Citysearch wergal 10/9/2006 - The best plastic surgery in town! I will definately take my car back.John was great! He fit me in on a Saturday when the shop is not even open to check out my brakes. Instead of telling me I should fix something that did not need fixing, he actually pulled off my tires and showed me how everything was okay. As a woman who knows little about cars, I appreciate the time he took to explain things to me without being patronizing.
In looking at my car he saw how ...
Read More On Citysearch hoove071 9/23/2006 - Good guysArriving in Minneapolis with a 1998 volvo that was truly mistreated, it was suggested by friends that I take this poor old mistreated car to Uptown Motors. My initial experience was with the very friendly British accent on the other end of the phone taking appointments, that would be Wayne. He asked all of the questions and reassured me that I was bringing the car to the right place. A little ...
Read More On Citysearch ras0127 9/22/2006 - so that's what a water pump looks like...I have an old VW with A LOT of miles on it so I always fear the worst. However, John put my fears to rest by creatively fixing my car, thoroughly explaining everything that was done to it, and all for a very fair price with a new dipstick and a couple quarts of oil thrown in too (plus the free gift for being a first time customer). John and everyone else were fun and friendly, and I felt like t...
Read More On Citysearch sknielson 9/22/2006 - Friendly StaffI've been taking my VW Passat to Uptown Imports for about a year or so and at first I was nervous like most women are at the car shop. I'm always leery of mechanics, but did not seem to be like that.
Friendly, always explain what they're doing and my car is done when I ask. They follow up to see how the car is running and have told me what they'll do before they do it.
I've called them when...
Read More On Citysearch lisa1422 9/22/2006 - The BEST Car-related experience I've ever had!Usually, when I take my car somewhere to be fixed/looked at/have the oil changed, I leave feeling confused, ripped-off and broke. But not at Uptown Imports! I took my car in for a problem I had been ignoring for too long, fearing the worst. The guys were SO friendly and explained exactly what they were going to do--they even showed me diagrams of the car and all the parts to make sure I understoo...
Read More On Citysearch christina88 9/10/2006 - Uptown Imports is great!I had some major problems with my VW GTI and had taken it to a previous mechanic to fix and, after spending hundreds of dollars they, were unable to find the root of the problem. I brought my car in to the VW dealer and they gave me a diagnosis and a very high quote to fix the problem. I needed a third opinion and brought my car to Uptown Imports and not only did they give me a proper diagnosis...
Read More On Citysearch kingvidor 9/1/2006 - Knowledgeable and in-depth repair.I have had a lot of trouble finding anyone that knew how to repair my 95' BMW 3-series. I found these guys through this website and decided to take a chance. They did an incredible job, charged very reasonable rates, and did'nt try and do any unneeded work. These guys are great and I highly reccommend them to anyone looking for expert service.
Read More On Citysearch josiahhanson 8/19/2006 - Unparallel Customer ServiceSince I have a very old Toyota, I had previously been weary of mechanics. With over 200,000 miles on a car, there's a lot that could 'need replacing.' However, I will never feel that way again. I couldn't imagine switching to another mechanic. John spent a lot of time both on the phone and in the shop explaining what was wrong with my car (at the time I had massive oil leaks). He showed me the ...
Read More On Citysearch agurgone 7/28/2006 - great customer serviceThe guys at Uptown Imports were very knowledgeable with my car. It posed many different problems and they took the time to diagnose it and explain everything to me. They were patient with my lack of understanding about the subject matter. I highly recommend this shop for car repairs.
Read More On Citysearch gozo 7/25/2006 - Quality ShopHad a major recurring problem with the idle level on my 1989 saab 900. The car had been in and out of a number of shops with hoses etc. replaced, but never a real solution. John and crew looked my car over carefully and identified a number of issues that nobody else had found--like frayed wiring going to key parts. When I came to pick up the car, John took me back in the shop and explained what ...
Read More On Citysearch nwall 6/22/2006 - I Hate Auto Repair Shops......they look at me like i dont know an engine from a peice of industrial art...and unfortunately, its true. i dont.
At Uptown Imports, they put up with my initial mistrust due to my previous experience with snide and untrustworthy mechanics with mild-mannered amusement. They showed me the parts that needed replacement and what horrible shape they had been in. I actually learned how my clutch ...
Read More On Citysearch mfarine 6/21/2006 - Great auto repair!I have been so pleased with Uptown imports over the past years. I have had 3 porsche's that they have worked on over the years, and have always provided excellent work, excellent service at fair pricing. Highly recommended!
Read More On Citysearch dancapetz 6/7/2006 - Want the best for your carUptown Import's customer satisfaction with reliable service has been bar none in comparison to any other auto repair shop that Ive ever had to take my car to All the staff are honest, reliable, and most importantly not throwing parts at my car making me think that it make my car run better I now know what my car needs when it needs it and when and how much I'll have to spend to keep my car in top...
Read More On Citysearch bedohave 5/10/2006 - Great Shop!John took the time to not only explain, but show me, what the issue was with my car. Prices are reasonable and everyone there is personable. They also have the nicest biffy of any auto-related business I have ever seen!
Read More On Citysearch shirleyi 5/10/2006 - User review by cameronjThey've been my automechanics for almost 10 years. They've always been helpful and gotten me in for service quickly when unexpected problems arise. It's nice not having to worry about my car.
Read More On Citysearch cameronj 5/9/2006 - Best auto repair in MinneapolisI've been using Uptown Auto for over 10 years, they provide great service, quality repairs, and all the staff is friendly. They seem to solve difficult problems and have always been fair. Their inspection plan is great. I feel very safe knowing my car is in great driving condition.
Read More On Citysearch terrencemcmanus 5/8/2006 - User review by pelle003Attentive service by both technician and owner who explained everything to me. Very professional attituted and atmosphere. Great bathroom!
Read More On Citysearch pelle003 5/2/2006
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