Bridal Images Reviews
Reviews from Citysearch
Overall Rating
- MUST GO AND SEE IT FOR YOURSELF. BEST PLACE IN THE AREA
Read More On Citysearch Citysearch User 5/2/2010 - Great Salon Experience
Read More On Citysearch Citysearch User 4/12/2010 - A pleasure!
Read More On Citysearch Citysearch User 3/29/2010 - Fun and memorable!
Read More On Citysearch Citysearch User 3/15/2010 - Bridal Images is a horrible display of customer service
NOT what a bride needs! My horrible frustrating experience motivated me to log on to create an account in hopes other gals will take their business elsewhere and get the customer service they deserve. I won't go into detail but rude/rushed/late/incorrect/unaccountable .. and a heads up, from above posts, I fear Sarah may now be under the guise of 'Rita'
Read More On Citysearch Citysearch User 8/26/2009 - AwfulTerrible!! I would give this business 0 stars. Worked with Susan. Ordered a bridesmaid dress through this business. I live out-of-state, and was told at the time of ordering that the dress would be shipped directly to me. To have the dress shipped, I was told I needed to pay in full up front as well as pay an additional shipping charge. The dress never arrived, and when I called to inquire,...
Read More On Citysearch Citysearch User 5/24/2009 - Beware of Sarah-she physically pushed me told me to shut upI just picked up a flower girl's dress for my little girl for my SIL's wedding. Both my husband and I had already experienced bad services when we were placing a simple phone call to place an order so my expectations was very low when I went to pick up the dress. This is my experience with one particular woman who looks to be in her late 70s named Sarah-if that is her real name, she told me her n...
Read More On Citysearch Citysearch User 4/20/2009 - BRIDES BEWARE. HORRIBLE SERVICE AND OVERPRICEDI don't usually write reviews, however after going to this place I realized I had to. I don't want any other brides getting ripped off on the biggest day of their lives. We are already stressed out as it is and I did not need any more so here goes.... I understand it's a business and had visited 5 stores before going to Bridal Images. My first visit there I saw the dress I liked. I thought I saw ...
Read More On Citysearch Citysearch User 2/8/2009 - Couldn't ask for a better experience. We loved this place.My family and I went to Bridal Images and had a great experience, I found my gown here and was able to meet with a designer who brought me a gown to try on and that was the one. Very nicely mannered sales staff and patient overall, a lovely experience, Highly, Highly recommend!! Also recommend making an appointment they are popular.
Read More On Citysearch Citysearch User 1/26/2009 - Great Experience!I think Bridal Images was fabulous. I can't even imagine some of the other experiences. My consultant was Azin and I absolutely loved her! I felt tlike she was really interested, she was very friendly and I would definitley recommend Bridal Images.
Read More On Citysearch Citysearch User 11/29/2008 - Great Service, Great AlterationsI don't usually write reviews, but I wanted to respond to the review about the seamstress at Bridal Images that Amanda S. wrote. My experience with Yolanda was fantastic - the complete opposite of what she said. Based on my expereince, I find it doubtful that something like that happened. I am in the process of having my alterations done at Bridal Images...and everything has been absolutely pe...
Read More On Citysearch Citysearch User 11/9/2008 - My sister found her gown here, awesome gowns and servicesMy sister went to Bridal Images and we had a very nice time, professional service, and patient sales staff. She found her gown and we were happy (so was I) By the way, we got a very good price for her gown.
Read More On Citysearch Citysearch User 11/7/2008 - Horrible Horrible HorribleDo not go to this store for your wedding dress! The experience should be fun and exciting, and at this place it is anything but. The absolute rudest staff I have ever encountered. The seamstress threw my dress on the ground right in front of me. They did not deliver on promises to fix damage to my dress. I plan on going somewhere else to complete my fitting. Save yourself the disappointment, don'...
Read More On Citysearch Citysearch User 11/6/2008 - I would never ever ever go there againI was unfortunately blessed with a large chest and every store I went to didn't have anything for me to try on. A friend of mine told me I should check this place out but to be careful because they had ordered a dress for her sister 6 sizes too large. I went in and found the dress of my dreams. Or so I thought...
On the price tag it showed the price of the dress new and the floor model price....
Read More On Citysearch Citysearch User 6/11/2008 - My blood boils every time I go!I've had the worst customer service at this bridal shop. A few of the sales consultants are great, but some are simply condescending, rude, full of excuses, etc., that I often wish I hadn't ordered my dress from this store. My blood boils every time I have to go in to do something regarding my dress. There are plenty of stores in the DC area with great customer service: Lady Hamilton, White Swan,...
Read More On Citysearch Citysearch User 4/23/2008 - I got what I wanted, but don't expect anything moreThe good thing is that Bridal Images has a ton of different dresses to try on. However, the consultants were a bit rude. She told me flat out that at my price range (~$1000), I could not find what I was looking for because simple dresses require good material, good design and a good cut --- impossible under $1000! I couldn't believe her attitude. She did bring a lot of dresses for me to try o...
Read More On Citysearch Citysearch User 3/31/2008 - I had a Fabulous experience--try it outI went to this shop and had a great experience, the consultants (there were 2 assigned to me) showed me which styles suited me best. They had lots of gorgeous gowns and huge dressing rooms, and they took the time (over 1 hour) to work with me. The sales person who was so sweet and knowledgeable, told me to focus on my dress and not the price --because she would work with me on the price! That ...
Read More On Citysearch Citysearch User 2/4/2008 - BEWARE - Bridal Disaster Waiting to HappenThis place deserves no star.
Service was so extremely poor from the start, even with an appointment, that I can't imagine what you would end up with if you ordered a dress from Bridal Images. So unorganized and even the owner was unprofessional. A bad experience from the getgo, and certainly not what a bridal experience should be.
DON'T RISK BUYING FROM HERE.
Read More On Citysearch Citysearch User 1/20/2008 - Not personable - obviously focused on the sale
After reading the review beneath this, It sounds like that girl had the exact same experience I did.
I made an appointment for during the week with my mom hoping it would be quieter, and it was. I was the only person there which was nice. But the selection seemed like a repeat of the same styles and nothing to get excited about, most way over my budget of $1000. I had also been warned that som...
Read More On Citysearch Citysearch User 12/16/2007 - Terrible Customer ServiceI visited this store to look for my wedding gown but was extremely disappointed with their customer service and their gowns. Their of bridal gowns are overpriced and seemed dated, and don't have much of a selection. The ladies helping me were very snooty and sometimes rude. Even though I was the only customer in the store, they were not very helpful or attentive. After trying on only two gown...
Read More On Citysearch Citysearch User 2/10/2007 - Good Selection...I went here to look at bridesmaid dresses for my wedding. I went on the weekend and they apparently don't let you try on bridesmaid dresses on the weekend - it has to be during the week. I can understand that, but it was disappointing. They did have a pretty good selection of Bill Levkoff dresses and others. Their selection of bridal gowns looked pretty amazing, too, which you could try on during...
Read More On Citysearch Citysearch User 4/20/2006
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