










I have been going to this gym for a little over a year. The trainers are extremely helpful and encouraging! I was paying more than I was suppose to and I addressed a manager and they took care of the problem right then and my account was fixed! I love how I can go to any location and they are just as helpful as the one in Baytown. I love the layout of the gym as well.
I just recently received a letter in the mail saying I owed them $216 or they would turn me in to a credit agency. First off, I have never had an account with these fools. When I asked them to produce a signed contract by me I was given the run around. I am taking the appropriate steps and have contacted all 3 major credit agencies in regards to this and have prepared a letter of dispute as well ...
I have been going to this gym for about 3 years now and I like it. Yea the staff isn't the best, and I would take advice on working out from John Goodman before I asked a trainer. But if you just want to workout it is a great place and you can't really beat 10 bucks a months. They have everything you need and your only other option close to here is 24 hour fitness and that place really sucks. It ...
Expect big time hassles and problems when you try to cancel your account with Fitness Connection. They will put every road block in your way when you try to cancel and they will continue extracting fees out of your account as long as possible. Beware! or Better yet - stay away!
DON'T GET GIVE THESE PEOPLE YOUR BANKING INFO.We signed up and when the year was up sent in a cancellation letter. Then after 6 months get a call from a collection agency who wants $135 or they would turn me into the credit bureau. Extortion!!!!! I did pay up but learned a lesson. Don't do business with this company.
I am very upset with the fitness connection in baytown. I recently signed up for a membership a couple of months ago and got the plan were i can go to any fitness connection. The upsetting part about it is i paid money to get a personal trainer and till this day i have not been able to see one. Everytime I went for my appointment with someone my name was scratched out. I called Corporate and they...
Ok so I went with my boyfriend Sunday to the gym after three months of not going there since of family health issues. When I arrived they told me I owed 131.75. I was shocked but this was kinda my fault since they told me that at the gym I should of up dated my new debit card number. The girl at the gym told me to call corp. and request a refund since, in a way, it was a miscommunication issue. ...
I live in Houston and was checking out Houston Gyms but after reading these reviews - I won't even consider Fitness Connection. Thanks.
By the way - the good reviews look suspicious to me. Employees? It's the way they are written and the fact that there are 4 or 5 in a row.
We canceled our membership then had to cancel a credit card they were still debiting. I complained to the BBB and they attempted to destroy my character with lies. I have proof that what they say and what they want is completely different. We have spoken to an attorney about them and will be filing suit in the next few months. I just love that in Texas you can tape record phone calls with others ...
My husband and I opened our membership with them in 2006 and stayed 1 yr. When we renewed our account in 2008, we were not told that we had a past due balance (I don't know how because they draft our bank account). The rep that signed us up was supposed to tell us but didn't because he would not get commission because they cant sign up delinquent people. So, we were unaware and have been going to...
I just received a flyer in the mail promoting NO CONTRACT, NO EXCUSES! Where is their website? The flyer claims it is www.fitnessconnection.info. It looked funny when I saw it, but I gave them the benefit of doubt still and went to the site. What do I find? A search engine not a website which no doubt they make money from. Bad form Fitness Connection.
After reading the reviews on this si...
Its funny that most of the people giving bad reviews are also the people that owe money or are in collections. If you pay your dues on time at the beginning of the month and bring your key tag than there will be no reason to stop you at the front desk. The cancellation policy is on the front of their contracts and just because you move or have family issues doesn't mean that your allowed to get o...
This gym/corporation is about as unethical as you can get. This past Saturday, I received a collection letter for mine and my fiancees delinquent memberships. Today (2/09/09) I called the corporate headquarters to try and find out why I or she never received any notification of the account being delinquent. I found out not only did they have me down as the primary account holder (my fiancee got u...
I would like to express my extreme dissatisfaction of this company and how my membership termination was handled. To provide the background, I joined they gym in Baytown, TX nearly 3 years ago. I signed a two year membership but I had to relocate for work approximately 7 months into this period. Before I left the city, I went to the gym to ask if there was any way I could receive some money b...
I have not set foot in the building and I am skeptical about doing so. The website is non existent and the price for a membership is so cheap, I wonder why. I will approach with caution.
I joined this gym a year ago. I thought I was getting an outstanding deal because my initial fees were waived, and I could go month to month. So...every month they take their fees directly from my checking account. I wanted to take my boyfriend off of the account, and now I am unable to do that because they say I failed to pay some $80 amount. You can't make a contract change if you have a ba...
I never joined a gym because I hate being seen in front of people excercising. But I feel completely comfortable here. This gym is under new management and it makes a difference. My personal trainer is the best! After my first week I lost 5% body fat. Which I couldn't believe! The trainers are great there! All the staff is friendly, and always willing to help you out as soon as you walk in...
The staff is very helpful and nice! The price is very fair and the personal training is amazing! I have been a member at many gyms and this is by far my favorite!
I never really liked gyms because some were greedy and rude, i disagree with the people underneath me Fitness connection gave us a great deal! The equipment there is pretty neat. I encourage you to go, and if you do please speak to a trainer that knows what he is doing i know a few that are good. If you need any suggestions let me know ill be sure to help.
Well, I just joined tonight and didn't have any of the problems the other users are talking about. The sales rep was very friendly, and not overly pushy. I did go with the more expensive down payment, but only for the lower monthly payments. The gym recently did some remodeling and bougth new equipment, so the place looked nice, clean condition, though I didn't go in the locker rooms, he said t...
I joined the gym about 1.5 years ago and found it to be nothing, but great. The staff is a pleasure to deal with. The machines have been upgraded. There is a bunch of different stuff to use. A whole new area has been added and is great. Everything I have asked them to do, they have got it done. This place is great and I can't imagine why anybody wouldn't be happy here.
From top to bottom, this company is awful! If you are not spending money (i.e, buying training or supplements) they really don't care about customer service. The bald headed guy with a tattoo flame on his arm is has no management skills and is very rude to the employees and members. Don't waste your time voicing your complaint. They don't care. You are better off just working off your frustrati...
I am extremely angry with these greedy, lying people. I was shopping around for somewhere to work out approximately 5 months ago. The sales lady told me that if I signed a form then it would lock in the great deal I was getting, and that I was not obligated to pay the $150 or whatever it was if I decided not to go with them. I never stepped foot back in the facility, and nobody will help me with ...
First of all anyone reading this...Do Not Get A Memebership with Fitness Connection.
I had a membership back in 2004 for 8 months. I chose the gym because it was the only gym in baytown. My fiancee' and I wanted to get fit before getting married. We chose a cheap package, which was still expensive. Once we chose to join without a trainer getting help with equipment was next to impossible. Anyw...
This gym is totally concerned about the requests and cocerns of their patrons. Getting your money is #1 on their agenda. The rooms where they have aerobics classes, etc. are always filthy. Hair, spit and dirt are always on the floors. Ceiling fans were installed in the last few months and dirt from the installation of the fans was all over the floor. One of the members took it upon herself t...
This gym is the worst I have ever been too. The only reason my husband and I joined this gym is because of its central location. Baytown does not have any other options and joining was almost demeaning if a person did not want the most expensive membership available.
Just a note, if you don't automatically choose the biggest gym membership you will most likely be turned over to the manager (C...
I have been a member for 6 months and for 5 have been asking for the t.v. to be fixed and for another elipitical to be added to the women's room. Now, for the fan to be working. It is like talking to the wall. These folks want your money, but have no interest in keeping the place up to par.
The staff at this facility are hands down the worst salespeople I have ever encountered in my life. Any questions that I asked were answered rudely and with a sense of apathy. The salesman was quite possibly the most unfriendly person I had ever met also. (He was the one with the flames running up his left arm, just in case you decide to go against my word and take a look for yourself). This faci...
I went here with my sister while she was interested in getting a membership. I understand that it is their job to sell memberships, but the way they berated her was ridiculous. The salesman ( I guess that's what you would call him) insulted her intelligence when she didn't want to buy the most expensive package by telling her that the lesser packages are for people who just don't care about worki...
There are currently no active or available MetroGuide.Community reviews for this listing.
© 1996-2011, MetroGuide, Inc. | Privacy Policy | Terms and Conditions
MetroGuide, MetroGuide.Network and MetroGuide Houston are service marks of MetroGuide.com, Inc.
To contact us at MetroGuide: Click Here.