





I was at work when I lost a contact lens. I walked into their office and they were nice enough to help me out on the spot. We live in a world where its really hard to find real personal service that people take the time with you to help you out. Since then I always go back to Harvard Square Eye Care and find that they really care about what they do and how they do it. I have never been sorry ...
I'm surprised at the most recent reviews.... I stopped in for an exam and glasses... what I found was the doctor was very caring. The staff was awesome at finding me a very cool pair of glasses. Even with my crazy prescription they hit the nail on the head, My vision has never been better.
I will be setting up appointments for my entire family. Highly recommended.
Have been going to Harvard Square Eye Care for several years... nothing but great service and a knowledgeable staff. I have made serveral recommendations to my co-workes and they too have had a good experience.
I am so surprised to read any negative reviews here. My whole family has gone to Harvard Square Eye Care for years. The frame selection is the best in boston and was not surprised that they recieved Best Of Boston in 2008. I would definitely give them a try. They really care about their patients.
I was really happy with the choice of eyeglass frames. Clark and Alene, the eyeglass specialists were really honest about what looked good on me. I was choosing between two frames and they actually got me to purchase the less expensive frame than the one I would have chosen. The doctor was great especially helping me find the most comfortable contacts. I wouldl highly recommend this place bec...
The doctor was fabulous, my exam went quite well. But do not even attempt to buy glasses from this place! The salesman was snooty, insulted my current glasses on several occasions, refused to tell me the prices of the frames I was looking at ("don't worry about the price, they are all within $25 of each other", when in fact there was a couple hundred dollars of difference). When I finally got ...
This place is fantastic! I searched over ten other shops and none of them had the selection of designer frames that this place does. Gret selection and service.
I live on the south shore but was in the Harvard Square area on business. My business meeting was delayed three hours (don't ask) so I walked around and realized that I hadn't had my eyes checked in over four years. I looked in various shops in the area but never got a good feeling regarding staff and selection. I was about to skip it and get something to eat when I found Harvard Square Eye Ca...
I would NOT recommend this place to anyone. I went here because my daughter wanted something funkier than what was offered in mall shops, and their website claimed to have lots of frames for kids and to be kid-friendly. They actually had a very small selection of kids' frames, so she chose an adult frame. I could see this frame did not fit her properly, but the sales person assured us that th...
I recently had an eyecare emergency, and when I called my usual optometrist, I got an answering machine informing me that he was on an extended vacation. I was desperate to get a contact lens replaced and his office was completely shut down. I called Harvard Square Eyecare and was able to get an appointment with Dr. Cronin the next morning! I couldn't believe my luck.
When I came in, Dr. Cr...
I've had a fair number of eye exams in my day, and I can say that this one ranks at the top of my list. Foremost, the Dr. was committed to determining my exact prescription. She patiently switched back and forth between lens strengths when the difference was very small. At the end of the exam, the doctor used a redundant set of lenses (combined with my glasses) to settle the toss up. I had ne...
I have to rave about this place! The staff is fabulous. Everyone is incredibly helpful, and the doctor actually takes time to listen to your questions. She is very attentive to your needs and responsive - unlike so many doctors these days. Also, she takes the time to help you find glasses that are the best fit for your eyes AND your style. Definitely, the best eye care around...
I am a patient of Harvard Square Eye Care for about 6 years. I think the Dr.?s are the most caring I have met. The office has great funky frames and they just purchased a lab to make their own glasses. My glasses used to take about a week to come in but my last pair took only 2 days?.and I saw some patients in the office were able to get them while they waited. The new lab has really made me ...
My family has been going to Harvard Square Eye Care for the past several years and the service is always excellent. They have fitted my 3 children and my husband with glasses and we return every year because of their patience and professionalism. Dr. Dickerman is exceptionally good with my children and always makes them feel comfortable during the exam, which in my opinion is no easy task. The...
I had an unusually good experience at Harvard Square Eye Care. The selection of frames was better than any I have seen in the Boston area. I purchased a pair of Beausoleil frames that the Optician helped me choose. I would not have chosen such a fashionable pair myself but now I love them and continue to get complimented on them. The doctors were professional and thorough. The staff was frie...
The staff is friendly but VERY unprofessional. The general sense I get is that they don't really care about their patients and are more interested in taking your money. Insult to injury, the service is terrible.
During exams, a very young technician - one who looked like she was barely out of high school - did the preliminary tests. The Dr. was in and out and hardly made time to answer any ...
I've worn glasses my whole life. Really. Since I was about 5, many eons ago. At this point I know something about what to expect from an eye exam and glasses fittings. I had to find a new optometrist due to a change in insurance policies and chose these folks based on the reviews.
The eye exam made me literally sick to my stomach from some drops they used. I wasn't expecting the drops. T...
I recently had a family emergency and was unable to pick up my glasses and was in desperate need of them because my previous pair had broken. The Optician, Mr. Duncan was kind enough to hand deliver them to my house. This gave me great relief during my current situation. I just found it extremely comforting that these services are still available and it made me realize that not all businesses ...
As I left my job I was surprised to see Harvard Square eye care?s other location In Harvard. I was having trouble with my frames and went in with a simple question. As I chatted with the doctor my frames were quickly repaired. And once again I left a very satisfied customer. As I browsed around I saw a wider selection of frames and sunshades that grabbed my eye. After moving miles away from what ...
I have been using the same eye doctor for many years but I just happened to walk past Harvard Square Eye Care in Cambridge and figured I would take a look. When I first walked in I was amazed at the unique selection of frames. The staff was able to get me a quick appointment with the primary Doctor (Dr. Dickerman) who is also the owner. How can you beat that!?!?! She gave me a very thorough e...
I will never return here. At most optometrists, one receives their
eyeglasses back within 3-4 business days, perhaps a week utmost.
I had to wait over a month
for my glasses to be delivered to me. Additionally, the customer
service was absolutely terrible. I had to call repeatedly to find out
where my eyeglasses were as the office would never call to follow up on the situation. In s...
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