The Sofa Company - Pasadena Reviews
Reviews from Citysearch
Overall Rating
- Great Product, Great Employees
Read More On Citysearch by lennyshwartz at Citysearch 7/14/2011 - Great Product, Great Employees
Read More On Citysearch by bradyvernon at Citysearch 7/12/2011 - A Long Search Comes to an End!!!!!
Read More On Citysearch silvercar 7/19/2010 - Have your sofa your way..
Read More On Citysearch beetiful 7/15/2010 - Sofa Company: So Far So Good
Read More On Citysearch Citysearch User 2/2/2010 - An Excellent ChoiceHappily, our history includes buying more than one sofa. Of all our experiences, we believe our recent experience at the Sofa Factory was the best. A very friendly and helpful staff person guided us through the selection process without any pressure.
Once you?ve decided on a design, staff?s expertise is a great help in selecting from a huge inventory of fabric types, textures and colors.
Read More On Citysearch CloseByB 12/5/2009 - Good place to buy a sofaThe Sofa Co had by far the widest selection that we've seen, of both sofa styles and fabrics. They were willing to work with us and to go beyond their standard sizes, to modify the sofa to fit into our living room. The room is tight, and the modifications, while small- and I don't think all that easy for them to do- made a huge difference in the appearance of the couch and the room. There was no ...
Read More On Citysearch jsd47 12/2/2009 - Good value furniture, excellent sales staffHelpful sales staff answered all questions with zero pressure. Sales staff listened to all of our needs and offered many helpful suggestions (limited space, pets, color, wearability, etc.). We visited 3 times before purchasing; sales staff (all 3 members present) remembered us and gave us time and space to try out models/options and make a decision. Ultimately, we were amazed to find so many op...
Read More On Citysearch rebeldepot 11/27/2009 - Easy shoppingAfter a month of shopping for a sectional, we enden up at the sofa company. We were pleased with that experince. The salesperson, Jeannie, was very helpful. She helped us with the fabric selection, the sectional style, the dimensions with no pressure at all. It was easy to customize our sectional. Now, we are looking forward for the delivery day!!
Edgar
Read More On Citysearch EdgarT 11/19/2009 - so easy
I was really surprised at the ease of selecting a sofa at this place. I wasn't expecting to make a decision to buy that day, however, w/ the help of a great salesperson, I was inclined to buy since the experience was very easy. One drawback at the moment is that I am still waiting for my sofa after over 9 weeks...
Read More On Citysearch shinrx 9/13/2009 - Helpful, friendly staffWe came into The Sofa Company looking for seating options that could also include a sofa bed. We were very pleased with the number of different sofa styles and the option to configure many of them with a sofa bed. Jeannie Kwon helped us on our initial visit and also on our second visit when we came in to place an order. Jeannie quickly and efficiently assisted us with our fabric selection and ...
Read More On Citysearch kp67 8/24/2009 - Great Shopping ExperienceVery pleasant and low-pressure environment. Sales staff will patiently work with you until you create just the furniture you want.
I couldn't love my sectional more. It is exactly how I ordered it and was delivered on-time.
Jeannie was great to work with. I'm definitely a customer for life.
Read More On Citysearch Pikossa 8/22/2009 - Focused ShoppingThe shopping format allows you to shop for sofas and chairs without the confusion of a regular furniture store. Their delivery is fairly quick compared to regular furniture stores, but not quite as quick as they advertised.
Read More On Citysearch ckerns 8/21/2009 - nice place, nice serviceneeded a sofa a special size.
they had a wide selection.
Victoria was very helpful.
Read More On Citysearch weasel12 8/19/2009 - Great ShoppingI found the sofa compnay in the LA Times, and came in over the weekend. I bought a floor model that i am very happy with! I would have prefered a lower price though
Read More On Citysearch Springsofa 8/16/2009 - Great Experience!We were in love with a couch from Restoration Hardware that was beyond our budget. The staffer at The Sofa Company, Victoria Vascelli, was sympathetic to that -- and even offered to walk over to RH to look at the couch! We didn't have to do that as we looked it up online in the store. The elements that we liked we recreated in a couch that will be nearly as lovely and $1000 less! Victoria wa...
Read More On Citysearch mkchome 8/15/2009 - Great shopping experienceThe sales staff, manager Chad and salesperson Victoria in our case, made our experience easy and fun. I had looked for a sofa to go with our funiture and art for several months, but had no luck with anything we could afford until we came here. The staff is knowledgeable, patient, and very pleasant to work with. There are no "inexpensive" sofas here, but I wouldn't call them expensive, either. ...
Read More On Citysearch bilncin 8/8/2009 - Great Customer Service!We had a great time picking out our sofa and the cost was very reasonable. The lady who helped us was really attentive and had great ideas. We haven't received our sofa yet but if it is anything like our shopping experience, I'm sure we will love it. I will definitely go back for more sofas!
Read More On Citysearch Shabinka 8/4/2009 - Give your living room a face lift with a custom sofaWide selection and stellar customer service made my experience hassle-free, fun and fulfilling.
Read More On Citysearch mdthetrojan 8/1/2009 - Sofa Company - Pasadena is the place to go!Needed new sofas with specific requirements (we have a very picky daughter :). Chelsea and the people at the Sofa Company Pasadena made it a breeze.
Read More On Citysearch BrucenJo 7/29/2009 - The Best place to get a couch!!Jay & I had been looking to buy a sofa for a while. We accidentally run into the Sofa Co in Pasadena, but little did we know we have just found our couch? We left there we exactly what we both wanted. I really like that you are able to choose and create exactly what you want at a very affordable price. We would definitely go back to the sofa Company; I believe Victoria was very knowledgeable ...
Read More On Citysearch Jackie1983 7/27/2009 - Custom SofasCustomer service was excellent. The sofa can be made pretty much any way you want it. Depending on what you want, it can get to be a bit pricey. Then again it is still a lot cheaper than a place like DWR for a comparable sofa. Our consultant, Victoria, was very helpful. There is also a consultant there named Chelsea Couch. How funny is that?
Read More On Citysearch obennyko 7/27/2009 - Good Help, Good Selection, Good PricesWe were skeptical about finding a comfortable sleeper sofa and we found a great one at The Sofa Company.
Victoria was very help and expalined all the details.
We were also interested in having some existing cushions on an old down sofa restuffed and The Sofa Company also offers this service. Victoria explained all our choices and we were able to sit and test out all our possible optiions. ...
Read More On Citysearch GandLNakamoto 7/26/2009 - easiest place to shop for specific sofaThe Sofa company has many designs that many of the other furniture company doesn't have. The sales personnelles were helpful into our decision. The only draw back was the price. It's a little expensive. Overall it is a good shopping experience.
Read More On Citysearch Hsinyi 7/25/2009 - Great service, good prices !Qualified staff lead you through the minefield of the seemingly easy task of buying a sofa. (Good job Jeannie!)
Read More On Citysearch GJS 7/23/2009 - One Is Not EnoughMy husband and I wanted a sofa for our new house. We went to several companies looking for the perfect sofa. We found so many sofas but each one had something that we wanted to change or tweak just a bit. Finding the sofa company was like a little bit of heaven. We were able to customize our sofa from the style to the size to the fabric to the buttons. We found the sofa we wanted at the perfect ...
Read More On Citysearch SofaAndButtons 7/22/2009 - We finally found our couch!My fianc? and I just weren?t finding the couch we were looking for to fit our new home. We were looking at all the cheaper places like Macy?s furniture outlet, living spaces sales, etc. There really wasn?t anything we wanted to settle for. I Goggled sofas and found the Sofa Company by accident but I was so happy I did. We walked in, looked around their showroom for a basic model to start fro...
Read More On Citysearch waveaction 7/21/2009 - Best store for custom sofaWe needed a shallower than average sofa (33"). All TSC sofas can be made shallower, deeper, longer, shorter in 2" increments. We had many styles to choose from. Plenty of fabric selections; you can check them out and see them in your own home. I was in several times checking out/returning fabrics, so I met several salespeople. They were all helpful and incredibly knowledgable about their pr...
Read More On Citysearch MaddyMaddy 7/21/2009 - Shopping for a sofa is fun again!I'd seen the Sofa Company online and really liked the fact that they are an LA company, so I walked into the store in Old Town Pasadena on impulse. I was still at the browsing stage, and not expecting to have such a helpful shopping experience that I could actually make a purchase of a sleeper sofa so simply! Salesperson Victoria was wonderfully helpful - giving me 'Sofabed 101' and quickly figur...
Read More On Citysearch PasadenaMom 7/20/2009 - Good Selection and In-Store ServiceI have needed a sofa for some time now. I have a friend who recently bought a sofa from The Sofa Company and had a good experience. I started with their online sofa builder, and that helped me a little in narrowing down what sofa I wanted, but in the end, I needed to go to a store. I went to the Pasadena store and was met by friendly and helpful staff. Overall, I am very happy with The Sofa C...
Read More On Citysearch hypnotoad 7/19/2009 - A wonderful place to shop!We saw the store ad in the LAT. We had been to other furniture stores and we were particularly impressed with the fact that the sofa would be built locally.
By bringing home the little cards, we were able as a family to narrow it down to a few designs and eventually make the final decision today.
Throughout this long process, Design Consultant Victoria Vascelli was a delight! She remembered u...
Read More On Citysearch gobruins1 7/17/2009 - great sofasgreat customer service.....!
Read More On Citysearch otis2323 7/16/2009 - fits any lifestyleAfter spending months looking for furniture that would fit our hard to please floor plan we finally found the sofa company!!! the awesome thing about this place is that you build your furniture exactly the way you want it, not to mention the options of matching couches with chairs, etc. they had exactly the color i wanted and you can choose the options according to your budget. great service, wil...
Read More On Citysearch soulahianl 7/15/2009 - Going Green on Green St.Buying a couch from the Sofa Company was a wonderful experience. We had seen a few of their designs at the LA Green Convention, and really liked what they had on display. A few months later we headed over to Pasadena and we're thrilled with all the other designs to choose from! We decided to go with the Sofa Company because they had so many green options to choose from: Bamboo frames, Organic cot...
Read More On Citysearch MocosCat 7/11/2009 - Great Experience!After weeks of research including taking a trip to a crowed Ikea in Burbank, I found the Sofa Company and the shopping experience was fast and simple, their selection is huge and they custom made my sofa to fit in my small living space!! Design consultant was very friendly and had the knowledge to fit my needs! Thanks!
Read More On Citysearch NewFndLife 7/11/2009 - Shopping Made Easy! by LorrieWe are happy we decided to go to The Sofa Co. in Pasadena. It was the easiest furniture purchase we've ever made, and with the nicest Design Consultant, Jeannie Kwon, who helped us design the exact sofa we wanted, even the fabric and color. We would definitely recommend them, and the price was right too.
Read More On Citysearch Citysearch User 7/9/2009 - Good place to buy a sofa...We were impressed by the selection and the knowledgeable staff. Prices are comparable for good quality sofas but because you can customize to EXACTLY what you want, you can wind up spend a little more than you planned on. Can't wait for our sofa to arrive.
Read More On Citysearch mobi072 7/8/2009 - amazingly helpful employees!Victoria spent so much time with me, called with updates, and took very, very good care of me when I locked my keys in my car outside the store. Truly one of the best retail experiences I have ever had!
Read More On Citysearch sofalover3 7/8/2009 - Helpful, Patient StaffWent to the Sofa Co in Pasadena after stopping in to the Santa Monica location to see what they were all about. Their staff was knowledgeable and friendly, never hesitating to tell me what they thought about certain selections or possible problems which might occur.
Our saleslady was very helpful and patiently waited while my girlfriend and I worked out all of the finer details about our sofa...
Read More On Citysearch lxmadrid 7/5/2009 - Great CompanyThe customer service is outstanding. They went out of their way to make sure we were satisfied with our selection. We were able to tailor our sofa from the arm shape to the sofa length, to meet our specifications. The staff were very knowledgeable with fabric options, colors, and fill properties, which further enhanced our sofa shopping experience. The prices were beyond reasonable as we shopped ...
Read More On Citysearch evaro 7/4/2009 - Fabulous service, great experience!Jeannie Kwon was a knowledgeable, friendly, and very helpful salesperson. We were thrilled with the selections, the great fabrics, and the price. It was a very pleasant shopping experience and we plan to come back!
Read More On Citysearch KRREV 7/1/2009 - The Right Place to Purchase your new SofaWe have just moved here from overseas and were looking for something nice that we would be able to bring with us in the future but most importantly would fit with our new fabulous apartment and the shape of our living room. We tried a lot of different stores but we could not really find just the right thing.
Then we came accross The Sofa Company and spoke with Chelsea and we immediately felt t...
Read More On Citysearch Jorgen888 6/27/2009 - Outstanding Sofa StoreI saw the store's ad in the newspaper. It is located near
me so I vfisited it as I needed either to replace my
sofa or re-upholster my existing one. The two
sales reps who helped me decide were informative and
I was able to reach a decision based on their input.
I am confident that I shall be pleased with the results.
Read More On Citysearch Wise 6/27/2009 - Sofa CompanyThe staff at the Sofa Company in Pasadena were very knowledgable about their products and the many different options we hand when designing our sofa.
Read More On Citysearch AaronW 6/23/2009 - Great place to fit your size exactlyWe had such a hard time trying to find something that fit in our living area, desire of comfort and style. Everywhere we went there was compromising on our end. Finally we got to the Sofa Company and they had the style and comfort we were looking for and they custom made it to the exact size that we needed it-not compromising one bit on our end!! Jeannie-the sofa expert there was great in showing...
Read More On Citysearch MelandJano 6/22/2009 - They'll make a couch to fit your spaceMy wife and I were looking for a sofa to put in our TV room, nothing too fancy but not a piece of junk either. However, the doorways entering the room were far too small for normal sized sofas we found at other places. We were planning to have someone widen one of the doorways, but luckily stopped by the sofa company first.
Not only did they have types of sofas which would fit through the do...
Read More On Citysearch emurph02 6/14/2009 - Great service, knowledgeable and helpful staffMy husband was dreading the prospect of going to furniture store after furniture store to purchase the new sectional for our new family room. The Sofa Company made our purchase quick, easy and fun, with no complaints from my husband about the time or the cost involved. We ordered a beautiful custom sectional for a great price. The knowledgeable staff assists the buyer in making good choices t...
Read More On Citysearch KathyRockwell 5/25/2009 - Highly RecommendedI think this is a great option when buying a sofa. They actually build it according to your space. Prices are affordable too. They delivered earlier that I expected.
The staff seems to know a lot about sofas.
Nothing negative to say about this company
Read More On Citysearch LucasAlexander 5/1/2009 - Great place to get a custom sofa.There is a variety of styles one can choose from. You can select one, two or three peace seats. You can also choose the level of firmness and the type material you wish to have the seats and pillows stuffed with. There is also a great selection on fabrics and leathers to compliment the design and to fit your budget. The customer service at the pasadena store was excellent. The make to order and...
Read More On Citysearch VSB 4/28/2009 - Quick custom sofasThe staff had a great balance of helpfulness & attentiveness, but not being pushy or hard-sell. This is a great way to have custom options in a relatively short period of time.
Read More On Citysearch sofashopper 4/19/2009 - Green Options made the way you want themIt is very hard to find a company that makes furniture that is not laden with chemicals and synthetic fibers. This company offers standards and options that are both eco-friendly and have minimal chemical residues. This store enables you to customize your furniture to fit your living space (add 1,2, or 3 feet to a sofa, or you change the depth, or height of your piece...no problem here), and th...
Read More On Citysearch drrobles 4/19/2009 - Friendly place to shop wonderful furniture to buyI had been looking for a certain size couch for 4 - 5 months and all of a sudden there you were. The Sofa Company . Best experience I have had ever. Was able to get exactly what I wanted. I am so pleased. The staff were wonderful to work with too.
Read More On Citysearch Berta 4/18/2009 - Patience with the PrincessI wanted really scaled, really simple, really modern, like the furniture I've seen in Canada and Boston.
Almost nothing like in on the Coast outside of Plummers "you get it in one color, one fabric" or very low quality Ikea with cotton covers. I could have this any style, any fabric, any color, narrow arm size, 6 cushions for rotation and maximum wear, I could even raise the height of the seat ...
Read More On Citysearch ModernFurnitureFan 4/18/2009 - freindly staff and durable productlots of selection and informative staff made our two hour indicetion easier than otherwise thought. We ended up buying a sofa and loveseat.
Read More On Citysearch Dude87 4/11/2009 - Very interesting store - much more than their adsMore than a sofa store (sofas, chairs, chaizes, tables, recliners). They make their own furniture in LA and have a great selection of fabrics, frames, customizable frames/sizes. Friendly, knowledgable service. Warranty seems good, including teflon add-on (5 year) which might be needed because of the cats! See Victoria or Chad.
Read More On Citysearch Chip04 4/11/2009 - Great Service!My wife and I went all over town to find a couch. The salespeople and furniture at the Sofa Company were the best: we bought the Metropolitan. It was great to get a couch at a decent price that you were excited about.
Read More On Citysearch kevcom 4/11/2009 - Great Sofa...FastI arrived with one sofa in mind, then saw one on the floor that I liked better. The very helpful salesperson showed me a great selection of fabrics. I made my purchase before the time in the parking meter ran out. I heartily recommend The Sofa Company.
Read More On Citysearch Jerpla 4/7/2009 - Find Your Custom Made Sofa HereWhat a treat to find a sofa that can be custom made without mortaging the house or cashing a 401k! My husband I have been shopping for months to find just the right furniture for our home. We tried all the big name companies only to find cookie cutter styles, colors and styles. When we did find something we liked the price was outragous! Then we decided to drive 70 miles to The Sofa Factory in Pa...
Read More On Citysearch pfranco 4/5/2009 - Great sofasLocal place where you can get your sofa just how you want it. The customer service was fabulos. They are very patience and helpful.
Read More On Citysearch snowall 4/3/2009 - finally found my sofathe choices and variety of fabrics, no pressure from sales staff, all great, I'd buy another sofa if needed in future.
Read More On Citysearch iyamamoto 3/31/2009 - Great selection & friendly staffAfter weeks of looking at furniture, I was able to pick out a sofa within 15 minutes at the Sofa Company. The staff was helpful, knowledgeable and friendly. There are promotional deals too that y'all can take advantage of! Definitely recommended! They guarantee their sofas for life!
Read More On Citysearch alleycatbrawl 3/31/2009 - Cat-Safe SofasOutstanding, patient, and understanding (about cats and sofas both) service. Victoria advised me on how to make the fabric as cat-safe as possible, helped me decide on wood/fabric combination, and made me feel relaxed and confident about the experience of refurnishing my house. Thank you, Victoria!!
Karen.
Read More On Citysearch catowner3 3/30/2009 - This is a great store!We are ONLY buying couches and chairs from The Sofa Company from here on out. Fabulous, helpful staff -- and lots of terrific choices -- all for totally reasonable prices! Yay, Sofa Company!
Read More On Citysearch icelodge 3/29/2009 - Happy with the choicesI haven't been able to find the sofa I wanted until now. We could make the exact size, color and style we wanted for a good price and quick delivery. Location is great, too. Very knowledgeable salespeople - thanks, Victoria.
Read More On Citysearch LindseyNelson 3/29/2009 - Finally, a grown up sofa!!!Our 5-year old futon finally gave out and we were on a search for a post-masters degree sofa. We walk in to the Pasadena location at around 3:30pm on a beautiful sunny Pasadena afternoon and completed our experience by 5pm. We did not feel rushed (because we did a little research on their website prior to visiting the store). The attentive staff were not your typical commission-based sales person...
Read More On Citysearch Blackbart 3/28/2009 - Great Selection and ServiceWe've been looking for living room furniture and couldn't find what we wanted. The Sofa Company had just what we were looking for. Victoria was very knowledgeable and helpful. We're spending more than we wanted, but we're getting exactly what we want. I'd definitely shop here again.
Read More On Citysearch ddx4 3/28/2009 - We're Huge Fans of The Sofa Company!Our experience with the Sofa Company has been nothing short of exceptional. Jeannie at the Pasadena store knew everything about all their offerings; she had all the pricing (which is reasonable) memorized; knew about fabrics; and most importantly, she was patient with us as we chased our three-year old around the store! They even had an interior designer on staff to help us wade through the optio...
Read More On Citysearch mkinla 3/26/2009 - Create a sofa your way?Jeanine greeted us when we arrive and asked if we needed assistance and then she allowed us to browse without any presure to buy. She was very knowledgable about colors that work together and types of fabrics that will withstand teenage boys and dogs, It was an enjoyable shopping experience.
Read More On Citysearch MrsMaack 3/25/2009 - Build your own sofa?I'm still waiting on my sofa, so I'll withhold final judgment. That said, the purchasing process was a good one. Staff was very helpful and knowledgeable. Had trouble narrowing down fabric choices. And, a $599 sofa quickly became a $1,000 one--just because of the fabric. If I had chosen some of the other options the price could have been higher still. Don't go in expecting a bargain. But, given t...
Read More On Citysearch Danton 3/24/2009 - Great experience, professional, fast , great informationVictoria and Chad were super. Their honesty and comparison information helped us find the right sofa.
They were practical with their advice and sofa solutions-- which helped in the decision making of this important, large purchase. Would recommend to everyone.
Read More On Citysearch MichaelW 3/22/2009 - Wonderful ServiceI really liked the fact that we were told exactly what we were gettig and we not cheated into getting a more expensive deal. If you are trying to find a sofa place where you get a good deal and a wide variaty of high end sofas for a reasonable price, this is the place to look. And make sure you ask for Chad, he is very helpful and extremely knowledgeable.
Read More On Citysearch Ward 3/21/2009 - Really great shopping experience!Victoria was a great salesperson. She was very patient with me and really worked hard to see that I got what I wanted and that I was satisfied. I recommend The Sofa Company very highly. Check it out!
Read More On Citysearch sexyolderlady 3/21/2009 - Great Experience!We were helped by a very cordial & knowledgable associate, and had plenty of styles to choose from. We were able to specify everything we wanted down the smallest detail, and the price was very reasonable. The hardest part was choosing from amongst the hundreds of available coverings! We would highly recommend the Sofa Company to anyone in the market for a sofa.
Read More On Citysearch teamvolk 3/19/2009 - Awesome Product and ServiceI just purchased a sectional from The Sofa Company, and I was truly satisfied with the buying experience. Besides the wide variety of styles, colors, configurations, and fabric, I was especially pleased with the customer service. I had the chance to interact with Chad and Peter. Chad was the store manager and also an interior designer. Peter was the expert on sectionals. Both of them were very fr...
Read More On Citysearch moreH2O 3/17/2009 - Anything GoesYou can get exactly what you want at a reasonable price, and with absolute ease. Why go anywhere else? My husband and I looked for sofas for about a year. We had very specific criteria and taste, and couldn't find anything quite right. The closest we came was designing what we wanted at a different custom sofa company, which probably would have provided a great quality sofa, but at about double t...
Read More On Citysearch Citysearch User 3/17/2009 - Great service!We had been searching for just the right sofa for so long, trying to match color and style to a modern day bed, with no luck. When we met Chad on our first trip to the Sofa Company, we knew we'd find something. Chad was so helpful, and we were able to get a great sofa in a bright color that we love.
Read More On Citysearch 43qh4thw 3/14/2009 - Lots of selectionFinally a sofa store where you are not limited to what is in the showroom. We looked at other furniture stores and this store had the best selection of styles, fabrics and prices. We were able to pick the sofa of our choice and customized it , including the height of the back of the sofa within an hour. It was a pleasent shopping experience!!
Read More On Citysearch S91030 3/13/2009 - I Love OscarGreat selection....Victoria was very helpful.... Went out of her way to accomdate us. Will recommend to friends.
Read More On Citysearch OscarLover 3/10/2009 - Knowledgeable and Patient Staff Made It So EasyI have been searching for a new sofa for over 8 years and not until I visited The Sofa Company did I find what I was looking for: that combination of great service and good products at a good price that got me to hand over my hard earned cash. First of all, Victoria was exceptionally helpful, patient and never pushed me to spend more than I wanted. Second, the choices are endless so plan on spe...
Read More On Citysearch JPLA90027 3/8/2009 - Fantastic!-- Great customer service (very knowledgeable, wonderfully helpful, very friendly, and, most importantly, honest)
-- Can customize even more than their website shows (they matched a $6000 couch based on a photo)
-- Great pricing
-- Wonderful fabric selections
We were recommended by a friend, and we would definitely recommend it to others. After visiting tens of furniture stores and doing l...
Read More On Citysearch ginagcook 3/8/2009 - Great SofasI walked into the Sofa Company in Pasadena, Ca and after shopping in other stores for a sectional and being a little frustrated due to my limited space, the Sofa Company made it so easy. I found exactly what I
wanted, service was very pleasant...ask for Jeannie she was very helpful and creative!
Read More On Citysearch Jakelyn 3/7/2009 - Best Place to Buy A Custom SofaMy husband and I have been searching for a sectional and a sofa for over a year at both custom furniture stores and traditional furniture stores. We have not been able to find exactly what we wanted at the traditional stores, and were discouraged by the prices of the custom stores...until we found the Sofa Company. From the moment we arrived, Chad, the manager, patiently guided us through the en...
Read More On Citysearch jgusdorff 3/6/2009 - Best comfortExcellent customer service and knowledge of product. Friendly, no pressure. Good fabric selection.
Read More On Citysearch downcomfort 3/6/2009 - Great place for custom affordable sofas and chairs.Wonderful service. I spent a lot of time choosing a sofa, Victoria was soooo patient! The choices are endless. Be sure to park underground (at the Pasadena store). It's free and you won't need to do meter parking. They also do reupholstering and offer extra fabric (for future pillows) if you wish. Check them out online, too. Highly recommended.
Read More On Citysearch Sdizzy 3/6/2009 - Best Place to Get a Great SofaThe staff are very helpful, the prices are low and the options are plentiful! It is the best place to find the EXACT sofa you are looking for, because you can create it yourself from many, many options.
Read More On Citysearch jenibean14 3/6/2009 - Great Customer ServiceThe staff was very attentive and helpful. We needed help customizing a few pieces of furniture. When we got confused with some of the decisions, the staff person that was helping us was extremely patient. Plus, she continued to provide us with great options. It was a wonderful shopping experience. We are definitely coming back in the future to purchase more pieces.
Read More On Citysearch ddking11 3/4/2009 - The best sofa buying experience ever!We found the Sofa Company on-line and had to go in the store and see it for ourselves. The service was excellent. As soon as we walked in the door on of the customers looked right at us and told us the furniture here was great. We agree and will definately come back again.
Read More On Citysearch kalandAdrian 2/24/2009 - Great serviceWe haven't received our sofa yet, but what seemed like a daunting process of choosing a style and fabric was made so easy by our design consultant, Victoria. She had an unbelievable amount of patience as we kept changing our minds and adding new parameters. We never felt rushed. The choices were great and there was never any pressure.
Annette & Ken
Read More On Citysearch kenannette 2/24/2009 - Very happy experience which finally satisfied my husbandAftern running arund from one furniture store to another without success., my husband spotted the add in the LA Times for "The Sofa Factory". The Pasadena Sstore was easy to locate. When we walked in to the store, the customer service person was very courtious and helpful. Walke around with us to figure out what we were interested in and showed us many sofas as to our liking. We were able to pu...
Read More On Citysearch virginiaedubickas 2/23/2009 - Your choice sofaIf you know what you want in a sofa but don't know where to find the darn thing, the sofa company will customize a sofa to order for you. You get to pick the fabric, the size, all the pieces (if it's a sectional) and the stuffing... and it's easy!! The staff is very helpful. My husband and I walked with an idea in our minds and the people a there helped us make that idea into a sectional that fit...
Read More On Citysearch greatdena 2/22/2009 - Great styles, great service, great pricesI just ordered a sofa at the Sofa Company in Old Town, Pasadena. I brought in a picture of a very pricey sofa, and with the many choices available, was able to design one that is nearly identical but at a fraction of the cost. The staff here works as a team, and everyone is very friendly, helpful and knowledgeable. I had an excellent shopping experience.
Read More On Citysearch anniepasadena 2/19/2009 - Best place to customize your couch.We were referred by a friend in our endless search for the perfect sofa. And we finally found it. We looked everywhere to no avail for a couch or sectional that would fit in a large spot of our living room. When we arrived at The Sofa Company we immediately new we were at the right place. Victoria was so helpful and immediately helped us find the right sectional for our space and the best par...
Read More On Citysearch Stacy5678 2/16/2009 - What A Deal! I have been looking for a new couch for over a year and saw the ad for The Sofa Company in the LA Times. Having come here with a friend, I liked that the salewoman, Victoria, did not hover over us. She allowed us time to look and checked on us periodically and answered all my questions. I am looking forward to having the new couch in my TV room!
Read More On Citysearch HStevenson 2/16/2009 - Yes! We can do that!Jeannie, the salesperson, greeted us with such a positive attitude and with knowledge that I immediately thought "At last, I've found a place to get what I want." I needed a small scale L-shaped sectional. She listened to what I wanted then showed me how it could be accomplished. She had suggestions for details that I had not considered. I was delighted that I could take the swatches home and...
Read More On Citysearch Kimbersss 2/15/2009 - the price is right!the best part of my experience (besides the entire pasadena staff being ultra friendly and helpful) was the lack of sticker shock when it came time to talk prices. i was sure that the fabric i wanted was going to be way out of my price range (as it usually goes with me, sigh..) but to my pleasant suprise, i was told it was not only one of the most affordable fabrics, but also one of the most dura...
Read More On Citysearch chpsts1370 2/11/2009 - No hassles, great furniture!Victoria was very detail-oriented and very knowledgeable...helped us to find what would work for us...we've already sent a friend to the store to see her. Different price points for all budgets
Read More On Citysearch 0123456 2/9/2009 - I finally have new sofas!I had been looking to replace the sofas in my living room for about the last three years. I happened to pass by The Sofa Company while driving around Pasadena, and intended to just "check it out". Well, I was immediately impressed by the immense selection of beautiful styles and fabrics on display. It?s difficult for me to envision the look of a sofa from a fabric swatch, but at the Sofa Compa...
Read More On Citysearch janis3 2/9/2009 - Huge selection of sofas...made my mind explodeRecommended to me by a friend. Went there and felt a little overwhelmed in a good way at the amount of choices that I had. Found something quickly that I liked and with the help of the wonderful sales associate Victoria was able to navigate through the endless amount of fabric swatches that there were to choose from. For someone who hates furniture shopping, found it extremely painless and act...
Read More On Citysearch crittenbaum 2/9/2009 - Friendly and informed at the Sofa Company in PasadenaFrom start to finish, the process of sofa-buying was a pleasure with the Sofa Company in Pasadena. Friendly and informed salespeople assisted us in choosing the right sofa, from shape to fabric to which sofa legs would work best. These guys take the time to make sure we felt that we were getting exactly what we needed. Delivery was on-time. and we love our sofa!
Read More On Citysearch asewhoy 2/9/2009 - Great shopping experienceI have trouble making decisions about things like this. But sales staff was friendly, helpful -- no pressure. I'd recommended checking them out.
Read More On Citysearch designchallenged 2/6/2009 - best sofa shopping experienceI am really satisfied with my experience at the sofa company in Pasadena. The sales associate was very helpful and was able to identify our needs and propose a recommendation. We are happy with the very fast delivery (less than one week).
Read More On Citysearch adnanazrak 2/6/2009 - The best furniture place ever!Chad, the manager of the Pasadena store, was friendly, helpful and really knew his stuff. My husband and I never felt pressured or rushed. We left having placed an order for a new sofa, ottoman and recliner chair and feeling very confident that we had made, with help, the right selections for our home. We will FOR SURE go there again the next time we need furniture!
Read More On Citysearch campbellreid 2/3/2009 - SOFA SEARCHING IS FINALLY OVERI'VE BEEN SEARCHING FOR A SOFA FOR YEARS, CURRENTLY SITTING ON FOLD AWAY CHAIRS. I WAS VERY PLEASED TO SEE "THE SOFA COMPANY" COME TO MY RESCUE. THE CONCEPT IS SIMPLE THEY HAVE BASIC PLANS AND YOU ADD YOUR UNIQUE TASTE, SIZE AND COLOR. I WAS THERE JUST TO BROWSE BUT FOUND A SOFA THAT WILL BE DELIVERED IN 2-3 WEEKS. I AM SO EXCITED. I HIGHLY RECOMMEND THIS COMPANY. THE STAFF PLEASANT, NO PRES...
Read More On Citysearch sterburger 2/2/2009 - My Sofa Dreams Came True at The Sofa Company PasadenaThe moment I walked into The Sofa Company Pasadena, I knew I was going to walk out with the PERFECT sofa. I had been shopping for a sofa for weeks, as I was moving to a new place and just couldn't find exactly what I was looking for. Everything was the WRONG color, or TOO BIG, or TOO SMALL! However, all my sofa dreams came true when I found out I could dictate almost every aspect of the sofa. ...
Read More On Citysearch Eichelzer 1/31/2009 - Create your dream sofa: Quality and Service!Pasadena's The Sofa Company is the best place to shop for your new sofa! The staff is friendly and knows their products. It is a rare experience to receive time and attention, as you will at The Sofa Company. The Sofa Company offers you many choices,in the details, that you will not usually find in your typical department store. They have many pictured choices (postcard sized), of the different...
Read More On Citysearch 3007 1/29/2009 - Wow!What an easy and efficient experience. Salesperson (Chad) was completely knowledgeable and made the process fun. Great selection and choices and very reasonable prices. Plus, the customization aspect is great. Can't wait to get the sofa.
Read More On Citysearch jschmelzer 1/28/2009 - Amazing number of sofa optionsMany styles and lots of custom options. Airy, stylish, modern arkiteky ambience, really helpful sales people, in a great Pasadena neighborhood. Caution: don't let your parking meter expire, there are meter nazis waiting to pounce.
Read More On Citysearch essesingh 1/25/2009 - Build your own sofa with expert help!I spent a lot of time browsing online and in stores for a loveseat, chair & ottoman before I went to The Sofa Company. Their website suggested good quality furniture and lots of choices with a reasonable price. You can even build your own sofa online, which I did to get a sense of what I want, but I had not made up my mind because, of course, it's important to see and try out the product in perso...
Read More On Citysearch hopita 1/25/2009 - Best sofa place ever!If you buy a sofa anywhere else, you need to question whether you value money. This place is amazing - you get exactly what you want (because its all custom with endless choices in style and fabric) at half of what the same thing would cost you somewhere else. I've never been so happy with a furniture buying experience.
Read More On Citysearch dubo 1/24/2009 - customized furniture made easythe difficult job of finding furniture that fits a room was made easy by the helpful people at sofa company. very professional and friendly personel; knowledgeable people working here! thank you!
Read More On Citysearch johnjk 1/24/2009 - Helpful and KnowledgeableWe enjoyed choosing our new sofa here. We had lots of questions and I think we considered every fabric sample in the store, and our sales rep was very patient with us. She brought all the sample books to us while we sat comfortably on the model of the sofa we had chosen. They had a wide variety of models at various price points, which suited us well. I also liked that the sales rep didn't try...
Read More On Citysearch shkaiser 1/23/2009 - Absolutley worth it!Its really hard to find a good sofa. Really! I mean either they are too hard or too expensive or too purple or whatever! I roamed around LA for what felt like forever, and then one day while I was minding my own business shopping on Colorado, I just about ran into the Sofa Company in Pasadena. Okay I looking for coffee and they happened to be right next to a coffee place but the timing couldnt ha...
Read More On Citysearch akimbo4 1/21/2009 - One Stop - One SofaI just moved to Pasadena and needed a sofa in hurry. I saw The Sofa Co's website after a quick google search and saw they made custom sofas. I was worried at first that it would take too long/be expensive, but I saw that they had in stock models too. Since they were so close and their site looked pretty sweet, I thought it was worth a shot - I wasnt dissapointed! Their store is just as their site...
Read More On Citysearch Newbie10101 1/21/2009 - MLK Day Sofa ShoppingWe enjoyed interacting with the Sofa Company sales rep (Victoria). It was a very pleasurable experience to have a knowledgable sales person that did not rush or force us to purchase. We were allowed to roam freely and take our time to make decisions based on our own design requirements. Victoria made the entire process of designing our sofa and decision making simple. We would highly recommend th...
Read More On Citysearch sofafactorylove 1/19/2009
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