







I understand a 24 hour cancellation policy, i really do. If someone is negligent and doesn't show up without notice, that's completely disrespectful. I'm a nurse, and last night I came home feeling run down, flat out awful. This morning, I went to my doctor who diagnosed me with strep throat. Today was also my birthday, i made an appointment for spa treatments, but obviously wasn't in the condit...
I have been going to Bella Sante once a month for almost four years. It is my favorite day of the month! I start with a massage by Darryl who will find any muscle even thinking of being in a knot. He always leaves me feeling relaxed and loose.
Andrea S. takes over with a facial to keep me looking and feeling great. She does whatever is needed to keep my aging skin soft and supple. She has gre...
Bella Sante is the true meaning of Day Spa! There are amazing options for refreshments at their juice bar, they have the nicest staff and awesome customer service and they really know how to make you feel relaxed and at ease. I love this place and my favorite treatment is the Bella Provence 80 min massage....to die for.
I have been going to Bella Sante for about 6 - 7 yrs. Anne is the best and fun to talk to and makes that waxing time less painful. The environment of the spa is relaxing, the employees and front desk staff are fun and professional. I have had YET to have a bad experience with anyone there.
I will say though, that Anne P is the one to go to!
I have been going to Bella Sante for almost a year, as soon as you get there your greeted by friendly hosts. Once you get inside it's relaxing and the massage is wonderful. Ashli is the best, she is sweet and knows exactly how to make you feel better. It's the best spa I've been too.
I was given a gift certificate here from a family member for a spa mani/pedi and it was fabulous! The staff was friendly and made my experience a rejuvenating one.
Alex Quiros.... That is the girl you need to see. If you want the eyebrows that everyone wants, then she is your girl. She is methodical, and takes her time. I am always amazed when it's over, and I look in the mirror. It's like a mini face lift!!
Not only that, but the facials are amazing as well. The best part of the facial is the massage of my neck and shoulders.
Such a pretty place, an...
alex at bella sante on newbury st. has been doing my facials for a couple of years now and i won't see anyone else. alex is extremely knowledgeable and takes a genuine interest in your skin's health, all the while making the experience relaxing. my skin has had it's up and downs and alex has always helped me through and has made great product recommendations. she does not simply recommend the mos...
I am the pickiest person I know when it comes to brows (seriously), but Alex has consistently done such a wonderful job- I love her! She pays attention to every detail and when I leave I always feel like a million bucks. I highly recommend her!!
I've made it a tradition to treat myself to a visit to Bella Sante every year on my birthday. Unfortunately, this year, I got a sweet boot on my car the morning of my appointment. Thanks, Somerville. When I called to let the spa know I would be late because I had to find alternate transportation, they were extremely accommodating. Everyone expressed sympathy when I got there and on my way out, no...
I visted Bella Sante for a Spa Facial this past weekend. The facial was fantastic My skin was glowing and still looks and feels great. I had specifically requested Jackie P. based upon a review that she received on City Search and I am so glad that I did. She was very knowledgeable and professional. I recommend trying her and she's definitely has a new customer in me!
I have been going to Bella Sante for a while now and I LOVE it. I would highly recommend Alex! She does a great job everytime I visit. She pays great attention to detail when she does my brows and other wax jobs. I may complain about the price but it is totally WORTH it. I promise you, ASK FOR ALEX and YOU WILL LOVE IT TOO.
I decided to indulge myself in the $60 basic pedicure at Bella Sante on Newbury today during my week off from work. I had a $100 giftcard and was ready for some pampering.
I was horrified at the experience that took place for the hour that I surrendered myself to the "SPECIALIST" pedicurist. The spa pedicure was a quick 30 min tops, not the 60 min "miracle treatment" as promised. The pedicur...
Wow! This was my first time to the Wellesley location and I was swept away with the tranquil setting and luxurious treatments! So many spas are stuffy but the people at Bella Sante make everyone feel like a VIP...My facial with Beverly was ABSOLUTELY AMAZING!! She is extremely knowledgable and the added touch of a foot massage sets this spa above the rest! Gerda's massage is like NO other y...
I came to Bella Sante and from start to finish, the customer service was AMAZING. I felt like a celebrity!!
I had a Bella facial with Jackie and my skin looked and felt great. Although she looks young (I didn't ask), she knows her stuff and seems experienced- she even gave me secrets to caring for my skin at home. I hate extractions but it wasn't bad, besides, the pampering made up for it bi...
i just had the best facial ever. Her name is beverly and i was so relaxed and informed all at the same time... as i was put under the steam, she offered me a foot rub or a head rub, i took the head, and it made me go to lala land.... other places just leave you as the steam works, but not here.... My husband even said, wow, your skin looks great, and he never notices that stuff.... the staff ...
I go to all 3 locations and find all of them to be fabulous. The desk staff are always helpful and happy to see me when I arrive and treat me well as I leave. I've never had a bad experience in the 8 years that I've been frequenting Bella Sante...and I've been to other day spas in NYC and destination spas all over the country. I've always found Bella Sante's staff to be consummate professional...
I've been to the Spa on Newbury before and absolutely loved it so I was anxious to see if they could duplicate the experience at the new spa in Wellesley. It was incredible!!! The first thing I saw was a gorgeous water wall in the reception area, so serene. So beautiful and clean. Everyone was very nice and so knowledgeable about their products. I had an incredible facial, Carita, and a 90 minute...
Bella Sante in Wellesley is a haven of relaxation. Walking into the spa, I immediately begin to feel my stress diminish - the atmosphere is calm and inviting, the changing room/shower area is always exceptionally clean, and the services are always first rate. I have had four different massage therapists and they have all been great and all with their own particular strengths (eg when I need deep ...
Today I had a nice experience. I don't typically take the time to say 'thank you' to a business...but I feel it necessary to take a moment and express gratitude to the folks at Bella Sante. Everyone was warm and inviting....the space was sparkeling clean and the Spa Director even took a moment to introduce himself to me!! I felt like I was a movie star.....like I was their only guest.
I had a Ca...
I received a gift card here for two facials. I regularly get facials and have experienced many Boston facials as well as facials within the Boston suburbs. I was very disappointed with Bella Sante. I found the front desk staff to be VERY unorganized which added a high element of chaos to what was suppose to be a relaxing experience. The staff were clearly distracted and on personal phone call...
I have been to several places in Boston for manicures and this was by far the worst experience. I got there 10 minutes early as they ask and had to wait about ten minutes into my appointment. The waiting would not have bothered me (as it was only ten minutes) however the manicurist rushed through the appointment. She gave me literally five seconds to pick out a color! The hand massage part was no...
Went to Bella Sante for a day of beauty a week ago. The massage, facial and other services I got were fabulous but when it came to the manicure- I was beyond disappointed. The woman who did my nails painted my whole finger (literally) and spent all of the time cleaning up her mistakes. Far too expensive for such poor quality- you are better going off somewhere else for a manicure!
I have gone to Bella Sante for a variety of services from the bronzing treatment to waxing and I have had a great experience each time. They are highly professional and the products they use are fantastic- esp. the wax- they are the most pain-free I have ever had (and I have had plenty). My only issue has been having to wait a few minutes during a busier time of year- such as during the holiday...
i love the atmosphere/ambience of bella sante on newbury street. i used to go to bella sante in lexington. but the bella sante on newbury street is better. granted, i have not been to the lexington bella sante since they remodelled, i don't want to go back there. i even had left over facials there but the experice at lexington bella sante spa is just not as nice as the experience at the newbu...
I went to Bella Sante recently for a massage. The receptionist told me my treatment was supposed to begin in one minute, so if I didn't want to cut things short I needed to get changed really quickly, which I did. After I came out of the changing room I wound up waiting for a few more minutes (not a huge deal) before my masseuse (sp?) came to get me. The massage was decent, not earth shattering, ...
My mom and I went for a girl?s day out. We got massages followed by facials. During my entire 50-minute massage there were noises penetrating the room. It was very distracting and hard to relax. Then when it was time for my facial it was amazing. The room was quite, music relaxing, and the treatment was great. I felt like I went to two different spas. Why couldn't the massage have been as ...
My girlfriend has been going here regularly, and likes the spa services a lot. The last couple times she bought some products after she was told she that if she didn't like them after a couple weeks, she could return them. This most recent visit, she bought a whole line of a product, including some foul tasting vitamin powder. She couldn't even drink a single serving of it, but said, "no probl...
After having my hair done at Runway Salon, I decided to go across the street to Bella Sante to have a facial and massage. What a fabulous experience for me. I've never felt so relaxed and rejuvenated. The spa itself is beautiful. Beautiful decor. A quiet, relaxing and tranquil environment. It was easy to get an appointment. I just happened to walk in and there was a facialist to had an open...
I was really not expecting too much when I made my appt. with Bella Sante. The spa Violet on Newbury St had awesome reviews on this site and my massage there was nothing to write home about. However, Andrea's facial was really great. Her facial massage were just awesome and her whole experience with her was worth the $90. Highly recommended!
Enjoy Bella Sante very much. Had a facial a few weeks ago and it was great! No complaints about the service.. but I feel that the bathroom / lounge area is getting a little run down.
I frequent Bella Sante Lexington. I will say the place usually gives me a chance to relax with peaceful music & surroundings (I'm a mom!). But recently I had a massage late in the evening. It was an average massage but I was relaxed until the music (usually pan flute, birds, water) became faster and suddenly I realized I was hearing a deep male voice speaking within the music. I don't know what h...
I recently had a facial at Bella Sante and I have to say that it was fantastic!! It's the best facial I've had in a long time. I was walking on Newbury Street and decided to pop in and see if they could service me without an appointment....which they did. I thought that was very nice and accomodating from them seeing how it was a Saturday and extremely busy!! The service I received was except...
A friend had told me about Bella Sante and mentioned it was "ok" She did not see Jocelyn. Jocelyn gave me the best facial I have ever had. I was so relaxed from start to finish- I love that aside from the face massage, she gave me a scalp massage and an awesome foot massage. I'va had facials before, but she seemed to go way above and beyond to make sure I was happy and comfortable. She took a clo...
I have gone to many of the so called top spas in Boston and Bella Sante gets my vote every time. I have been going there for a couple of years now for quarterly facials and my skin has never looked better. I feel the staff there is professional and courteous and I have never been mistreated. I like to book my facials on a Friday evening afterwork. The atmosphere is always welcoming and comfor...
The Bella Sante salon and spa will leave patrons feeling relaxed, invigorated, or just plain beautiful. They specialize in luxury pampering treatments with an eye to current trends and the latest happenings in the beauty world. The salon staff is excellent as well- you'll leave feeling like a million bucks withhout having spent that.
I happened to have a gift card from almost 1 year ago (forgot I had It) I walked into the Boston site. I liked the atmosphere. Love the steam room! I got a facial and brows waxed. I felt so relaxed. Beverly worked on my screaming, needed to pampered face of mine. Love my brows. Loved the music. I made another appt to see Bevely again in 1 month. She was fantastic. I respected the fac...
I have gone to other spas an salons in the past, but this one was the worst. I had my nails done and all I had to hear was how this girls live was miserable...I had to listen about men problems, personal problems and the fact that she was working so much that she never really had a day off....this is not what i was expecting when I wanted to relax..also, she was late and was frantic because of t...
I have been a client at Bella Sante' since 1998. I have a manicure every week, a pedicure every month, and quarterly facials, massages and waxes. The staff at the Boston Bella Sante' are consistently courteous, helpful, cheerful and give great advice! Although there is turn over among the technicians, many of the people who give massages and facials have been there for years. My two favorite ...
Very professional and qualified staff. The envirmonment is soothing and a perfect getaway from the outside world. Bella Sante massage is luxurious - a great stress reliever.
From the moment I entered the spa with my friends, I was treated like a queen. The staff, atmosphere, decor, and massage with Karen. Everything was perfect!!!
I got a birthday gift certificate here for an 80 minute massage. I have had massages in hotels and gyms before. Though the environment, locker room and people were really great, the actual massage was just ok. I have had much better. You are really paying for the whole robe-tea-waiting-room thing. It's all well and good, but if the whole thing you are waiting for is just eh, then what's the ...
I recently got a 50 minute massage at Bell Sant Spa. From the minute that I entered the spa, I was treated professionally and kindly by the staff. The staff members that I encountered were helpful and made me feel welcomed as a guest. I did not feel that anyone acted snobbish or rude. My massage was relaxing and definitely needed. My masseuse was attentive and did a fantastic job. I thought the f...
I went to Bella Sante for the first time about a year ago. Ive never been treated so well! they wait on you hand and foot. The massage and pedicure I got was world class. Since then Ive been buying gift cards for my mother every christmas in hopes taht she will take me back!
This is a great place for a day of pampering. Granted the prices are a bit extravagant but if you can afford to splurge a bit on yourself for a day of relaxation, then it is definitely well worth it. I had a massage here not too long ago and it was 80 minutes of pure heavenly bliss.
Bella Sante is an amazing Spa in Boston. My sister and I try to go here at least once a year. The spa services are amazing. The pampering is awesome. The staff makes you feel so welcome, and treats you like royalty. Unfortunately, they are very expensive as compared to other spas-- Which is why my sister and I only go once a year. If you feel like you want to splurge on yourself for some sp...
A great ascpect of this spa is not only the pampering you recieve upon arrival, but the fact that it is open until 9 tuesdays through Fridays. That mean if you work until 7 every week day, like me, you can still experience the wonderfulness of complete massages and facials, etc. Unfortunately, they are a bit expensive, even moreso than regular spas. I have never had a problem with customer ser...
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