


They were very helpful and solved the problem.
Service was prompt and the technician was courteous and informative. Overall, very professional. Would definitely recommend to a friend or colleague. Would also use for my own home if the need arose.
Steve was prompt and efficient. He discovered we had bought a thermostat that was not compatible with our heat pump. He had one in his truck which he installed, checked to make it was working (heat & ac) & inspected our ac unit in under an hour. Very professional! Will definitely call Steve again if we have ac needs!
Steve is very personable and was on time for the appt. He found the problem quickly and made repairs. We'll definitely use him again in the future.
Very satisfied with contractors work. Great Job.
Steve Decker came out to give us a free estimate. He found that all we needed was a change of switch settings on the unit. We expected to have to schedule another visit and pay hundreds of dollars to install a thermostate. Steve reset our unit and was done in 15 minutes.
When we insisted on paying for the service call, he gave us a new customer discount!
We'll glad use Smooth Air aga...
arrived very quickly (within an hour or two) from the time i called. identified the problem, though i needed an electrician to fix it (part of circuit breaker was melted). seemed honest and i would use him for hvac related problem if one arises.
Steve Decker called within 15 minutes of me posting my need. He was at the house within an hour, diagnosed the problem, fixed it and was gone in less than 45 minutes. Very good service and the fee wasn't too bad either, especially for a weekend call.
My project was a big residential job. I had a heat pump, gas furnace and electrical with ductwork installed for a 2700 foot 3 story 105 year old house in the city. T he ast few days have been fridgidy cold but I was nice and warm and cozy. Steven is very focused and meticuous. It took longer than I anticipated...approx two weeks longer but the job was so impeccably done it was worth it.
responded quickly and arrived right on time. Wxplained all our options.
Installed system quickly and was great.Took t he time to do it right.
Our three year old still talks about calling Mr. Steve when something breaks..
Fast service. Knowledgeable and thorough in diagnostics. Reasonable charge.
I needed the unit to be serviced and I needed the thermostat to be replaced. I am satisfied with Steve's work.
Very accommodating with appointment changes. Very reasonable and professional. Will use for future needs.
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