Best service, half the price After taking my 330I to the dealer a few times I quickly realized that if I were to continue that I would be purchasing my car twice. I scoured through a bunch of business cards I have and remembered EIS which I first used six years ago to purchase parts for my VW Passat. Spoke with Kellie and told her what I needed based on what I was told by the dealer, took my car and I got an honest assessm... Read More On CitysearchEwart 2/13/2010
Excellent Service I recently hired EIS for a clutch replacement on my 2000 Porsche 996. This is a tricky job for any mechanic, but Kellie's technician handled it without a problem. She also subcontracted some weathersealing work from her network of reputable vendors and handled it all in house. I was very please with the work, and the price was right. I will return without question.
JB
Smyrna, GA Read More On CitysearchIXXI 12/21/2009
Great Service at reasonable price I took my BMW 325 in for it 60k service. Kelli had given me a quote for the service. When i came back to pick up my car, Kelli told me that there were a couple items that did not need to be done and thus my total bill was less than expected. Great surprise. Kelli is very personable and the service was completed when they told me it would be.
I will recommend anybody that has a BMW to use Europea... Read More On CitysearchRGW 11/19/2009
The Best Mechanic Ever! I was referred to EIS by a friend. My expectation was very low even though I heard rave reviews. I was shocked at the ambiance and level of customer service. I have a BMW and was paying $80 for an oil change. Kelly did the same service for half of this price. More than assessed my car, gave me a list of repairs, and took my car next door to get an estimate for body work. ALL at no extra char... Read More On CitysearchL Grady 11/6/2009
Very professional I just bought a 2004 325Ci BMW. This is my and my husbands baby so we are going the extra mile to make sure if receives THE best treatment. Dealerships are too expensive so we were looking for a private mechanic that knows what they are doing. I have only been there once but liked what I herd and my experience. #1 They got me in as soon as the next appointment was available. Kelly was their early... Read More On CitysearchNicoleCi 6/18/2009
TLC for 325i I bought a '93 BMW 325i and I was looking for a shop that would give it some TLC. EIS fixed the most urgent items first, like replacing the worn-out fan belts and pulleys, and replacing the fan clutch to prevent overheating. Along the way, they also fixed a lot of little things free-of-charge: the broken door panel, broken sensors and indicator lights, etc. When the car had to be towed becaus... Read More On Citysearchddnepo 6/16/2009
Awesome Shop! EIS replaced my clutch and performed major service on my Porsche 911 for about 33% of what the dealer quoted me. They did an amazing job and my car nor performs better than when I bought it. Also, the owner has a fantastic personality and made the experience enjoyable and memorable. I will absolutely take my car back in the future and I highly recommend this shop to anyone looking to service t... Read More On CitysearchBPosner 6/12/2009
Great BMW repair shop with the best customer service! I have been to other BMW repair shops, but after one visit here I am hooked. European imports is owned and operated by a woman who really knows her stuff. They are very professional and the prices are quite reasonable. In fact their prices are lower than other shops I have been to and they do better work. I would recommend this place to anyone.
Read More On Citysearchsamanthacox 5/12/2009
BEST MERCEDES SERVICE IN ATL The owner, Kellie, is the absolute BEST. As a woman looking for automotive service, I am always skeptical about trying new places but my apprehension in this case was completely unnecessary. Kelly and Karen (pardon the spelling if it's incorrect) made me feel welcome from the moment I walked in their door. Kellie took the time to explain everything they were going to do to my Mercedes as well ... Read More On CitysearchVLJones357 4/16/2009
Great Service at a fair rate I needed a 60k service on my 2005 Porsche Cayenne S and received quotes from both dealerships and EIS. EIS was half the cost and gave me more knowledge of what needed to be done then the dealership. They were thorough with the quote and included things that were additional elsewhere. The appointment was easy to set and the rental car was nice. They had it done quickly and professionally.
... Read More On CitysearchKevinC 4/15/2009
Awesome Service! I was very impressed with the service and professionalism of European Import Specialist. Kellie (owner) was punctual and explained the entire service process to me. At first, I was kind of skeptical about stepping out to get service from a place besides my dealership but Kellie assured me that I would be satisfied as well as warranted my service! I would highly recommend my family, friends, and l... Read More On CitysearchKrissiW 4/15/2009
Best Service ever From the very first conversation I had with European Import Specialist I knew I had selected the right company. I am the owner of a 97 Porsche Boxster, I needed some work done on the rear driver side, if you have every owned a Porsche you know maintenance could be a nightmare. The Specialist at ESI made my experience nothing short of magnificent. The quality of work and professional behavior they... Read More On Citysearch8084947374 4/12/2009
Fast & Great Customer Service After checking around I found EIS and took my 540 in for service (much more affordable than the dealer). The location of the shop is central and closer to us from the NW suburbs. Kellie makes you feel very comfortable as if you knew her for years! Read More On CitysearchGlk49 3/14/2009
Honest and well trained mechanics, great customer service I had been taking my car to another shop until a friend recommended EIS. I have found they ONLY repair what is needed, and the quality of the work is as good as a BMW dealer. I have also found they make every effort to work around my schedule to get the work done. You can trust these folks. Read More On Citysearchelinatl 3/6/2009
Very Good Mechanic EIS has always been very professional and helpful when i bring my BMW in for service. They are very friendly and reasonably priced and i would recommend them to all of my friends and those with a Porsche, BMW or Mini. Top Notch Service. Read More On Citysearchkawalsh26 1/27/2009
Great customer service! I took my car to a Mercedes Dealership and had an outrageous estimate, wanting a second opinion I then found Kellie and she was so great to me and at a much cheaper price! I am new to the area and she really made me feel welcome and helped me with directions to the shop. I will definitely continue to get my car serviced here! Read More On Citysearchabbeyatl 1/27/2009
Focused On Customer Service Get ready for an enjoyable trip to the mechanic! I know how it sounds, but these guys know their cars and they know how to work on cars. This is something you want in your repair shop. I'm a car guy and I'm always hearing from my Euro car owners that they don't know where to go any more. All I have to do it point to EIS. Their focus is on their customers and keeping them informed. Just what you n... Read More On Citysearchgregtreadway 1/23/2009
Great customer service Customer service is priority one at this shop! I took my Mercedes in for repairs last week. I was given an estimate for the repairs, which turned out to be much cheaper than the dealer. The work was professionally done and they kept me up to date on my car's status. I highly recommed their service. Read More On Citysearchbrad1631 10/19/2008
Customer focused all the way. I called European Import Specialists after they had closed (unbeknownst to me). I didn?t bother leaving a message but 5 minutes later Kellie called me back to see how she could help me. Heck, the last garage I used wouldn?t return my calls when the brakes from the brake job they just performed started squealing. European?s focus on customer service was what sold me. Their truthfulness in laying ... Read More On Citysearchjlg1328 8/31/2008
amazing customer service My husband and I have been patrons of european imports for about 10 years, and we have never once wanted anyone else to look after our car's. When we are thinking of buying a new car we consult with them. If there is a problem no matter how minor they always check everything on the car to make sure we are safe. I could not say enough about this business. They treat you fair and are like family. W... Read More On CitysearchAUDREYHEPBURN3 6/4/2008
Honest, Reliable, Superior Services and Unbeatable Prices! This is the best European import auto shop in the Atlanta area. I highly recommend it.
I have been a customer of European Import Specialists for almost 10 years now. The European Import Specialist team has provided service on all three cars I have owned during this timeframe.
Seven years ago, I moved 30 miles away from the shop. I tried a four different mechanics more local to me - and... Read More On Citysearchanonymous_atl 11/29/2007
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