Cornerstone Appliance Repair Reviews
Reviews from Citysearch
Overall Rating
- Cornerstone washer repair
Read More On Citysearch rebeccaknox 4/2/2010 - Prompt Service that Fixed the Problem
Read More On Citysearch sjmk 3/23/2010 - Very surprised by the level of service I received from them
Read More On Citysearch thesteward 3/11/2010 - Charged me a lot
Isn't that a lot?
Read More On Citysearch howie f 11/8/2009 - Does Not Return Phone Calls After Repair!!!Does Not Return Phone Calls After Repair!!! R134a Freon is high priced!!!
Read More On Citysearch BillSmith 10/7/2009 - Experienced and honest ...I was having a washer problem on a 12 year old washer. Mr. Gonzalez came out and identified the problem and gave me estimate to fix the problem. His honest and forthrightness led me to conclude that it was not worth fixing this old an appliance and rather more prudent to purchase a new one.
I sincerely appreciate the experience and honesty. There was no pressure to proceed with a fix tha...
Read More On Citysearch MichaelAustinTX 9/26/2009 - Very pleasedI would DEFINITELY use them again. They gave me a 2 hour window. Called me when on the way. Were on time. Courteous. Even sent me an SMS text message confirming the credit card charge. Tech guy explained the repair. Was maybe (?) pricey - $75 fee for the drive, plus $67 in labor for about an hour. Hey, overall i'm pretty happy. Wish it hadn't cost QUITE as much, but it's cheaper than a n...
Read More On Citysearch hwt99999 9/4/2009 - Cornerstone Appliance Repair is great !I have an Amana dryer that stopped tumbling. Jaime was the repairman and he was excellent., ... prompt, pleasant, and competent. He answered my questions, wrote and spoke coherently and fixed the problem all in one day. He picked up the replacement parts on his lunch hour and came back later in the afternoon to get it all done. Having recently moved to the area, it's always nerve-wracking when...
Read More On Citysearch Citysearch User 8/10/2009 - true service - with integrity, generosity, competenceWe received impeccable service in every way from this family-run business- courtesy, competence, and the highest standards of integrity we have encountered in a long time. They even corrected the work of another provider!
Read More On Citysearch elby 7/23/2009 - They were a no show and a no call!!I called at 9am this morning about my fridge and freezer not cooling. I was told that I had a 4:30 appointment but that they would try and get me in earlier. The secretary said that they would give a courtesy call 15mins before their arrival. At 4:15 I started to get a little worried. By 4:40 I called the office but it said they closed at 4pm!! Why would they schedule me at 4:30 and not give...
Read More On Citysearch Tbramble 7/7/2009 - Mixed Opinion
Called about a freezer problem. The owner and technican were very friendly and professional, but after several visits, they were unable to resolve the issue. I ended up calling another company, who replaced the thermostat and fixed the problem. Not sure what happened here.
Read More On Citysearch lsu_tiger 5/20/2009 - The Best Appliance Repair Service in AustinCornerstone Applicance saved my life! I had been having washing machine problems since February with several applicance companies trying to fix my Bosh washer... and never having the concern or the expertise to do so..... I finally had the fortune of having Cornerstone out and it was fixed in a couple of days. Jaime did an EXCELLENT job for me, being dependable, dedicated to his work, and so ...
Read More On Citysearch whidbey 4/17/2009 - Fernando is truly a professional. Very friendly and knowledgeable. I would recommend this company to all my friends.Fernando called us right away and diagnosed the problem over the phone. When he showed up he had everything he needed to complete the project. Problem was fixed in a matter of minutes. Great guy.
Read More On Citysearch octo 12/3/2008 - Honest company looking out for the customer's best interestI fortunately had never had any problems with appliances I own until the other day when my washer quit spinning. I called Cornerstone based on all of the positive online reviews and I am so happy that I did. The female that took my call scheduled me promptly for the next morning and was very polite. She even called as I requested and gave me an hour notice that someone would be there right on ...
Read More On Citysearch malice512 12/3/2008 - Great Service/Highly RecommendedFernando has great service, is on time with appointments, and has fair prices. He does great work, takes time to listen to you, check out the appliance, and to show / explain what is wrong. Fernado is polite, professional, and seems to be very good at appliance repair.
Read More On Citysearch rrkeef 11/17/2008 - Excellent Appliance Repair Company!Very professional from the the start when I called to schedule service.
I explained the problem that we were having with our washing machine and refrigerator to the lady that answered the phone.
She asked for the model numbers of the 2 appliances which needed to be repaired.
By having this information, Fernando was able to pre-diagnose what he thought the problems were and arrived with the par...
Read More On Citysearch TxCool 11/12/2008 - Great service!Fernando arrived within the time window I was given. Very friendly and professional; a family run business. My icemaker wasn't working, they took care of it without trying to sell me parts I didn't need, and I got the floor under my refrigerator swept and my refrigerator coils vacuumed too! I will definitely call again when I have the need.
Read More On Citysearch LizDott 10/21/2008 - HONEST, RELIABLE, EFFICIENT, KNOWLEDGEABLEI called Fernando to fix our double gas wall oven when the automatic temperature control failed to work on one of the two ovens. I called him based on the 4 star rating he has in Citywide. I knew nothing else about him --- naturally, I was somewhat leery. He showed up on time, diagnosed the problem in less than 5 minutes (it was just as he suggested on the phone when I initially contacted him -...
Read More On Citysearch plgee 7/2/2008 - Great appliance service, very accomodating, and reasonably priced!We called Fernando at Cornerstone when feverishly trying to get someone out to look at our refrigerator after we had found it smoking in the middle of the night. After talking to at least five other repair services, we were fortunate to contact Cornerstone and speak to Julia at the office, who said she would work on getting Fernando out to see us that day, although he was already booked up. Juli...
Read More On Citysearch Sullyssv 6/28/2008 - Absolute BEST appliance service in AustinFernando is the absolute best service person in Austin! I cannot say enough good things about this company. They came out quickly and provided excellent service.
I read the reviews on Citysearch and thought they were almost too good to be true. BUT, the good reviews are true. Fernando is amazing. He was EARLY (called first), incredibly knowledgeable and professional. His prices are unbea...
Read More On Citysearch ShellBell22 6/24/2008 - Excellent Service and Repair, Fast, HonestMy husband and I just moved to a new place and when we hooked up our washer and dryer we noticed that the dryer was not producing any heat. I got online and found out about Fernando and his business by watching the video. I was impressed so I gave him Cornerstone Appliance Repair a call. I called around 12:30pm on a Monday to see if I could schedule a time for Fernando to come out. I needed t...
Read More On Citysearch cutiepatootie1534 4/20/2008 - Great service. Nice guy.I chose Cornerstone because of the reviews. I'm glad I did. Fernando called right away and helped diagnose the problem over the phone. He came out the next day to service the dryer. I learned a lot talking with him while he did the repair.
It's great to have someone who really enjoys their job and is good at it. All I could expect and more!
Read More On Citysearch twood78759 2/19/2008 - Top notch appliance repair !!!!The customer service on the phone and the actual service call were just the best experience we've ever had!!! Julia who set our appt actually got Fernando on his cell for a preliminary diagnosis (of our non-functioning dryer) & assured me that Fernando would have the appropriate parts if needed, and discussed replacement VS repair with a helpful opinion abt which brands had maintenance issues. ...
Read More On Citysearch jenbenavides 2/13/2008 - Fast and Knowledgeable Customer ServiceA friend recommended Cornerstone after I had tons of trouble/issues trying to get Sears to fix my washer. Julia was very friendly over the phone and was able to order the part I needed and get it in quickly. Fernando was on time, did the work quickly and effeciently and was pleasant to talk to. Not only did I save over $100 dollars by going with Cornerstone, but they were able to order the part a...
Read More On Citysearch athene_numphe 1/8/2008 - best appliance repair/replacement for apartment ownersI have owned several rental apartments and deal with a lot of appliance issues, and have been through a LOT of repair services over the years. Fernando and his team at Cornerstone are by far the easiest to do business with, fairest on price, and overall best operation I have found in Austin. Highly recommended for apartment owners!
Read More On Citysearch joshbohls 12/29/2007 - So Friendly and Same Day ServiceI had already scheduled an appointment with another company when I started reading reviews for Cornerstone on this and another site. I'm glad I called them. Not only were they able to come out the same day, but he had the part with him and was able to get my fridge up and running right away. I have already started telling my coworkers about how reasonably prices and friendly the service was. ...
Read More On Citysearch amessine 10/23/2007 - $130 for 5 min of work1) They didn't call back when they said they would.
2) When they did call back, I told them what the problem was; this was a simple fix (but I didn't have the part and couldn't get it quickly). BTW, I was right.
3) They charged me $60 for visit (reasonable), $35 for the part (available online for much cheaper, but I expected a markup), and $25 for the 5 min of work. Plus tax, that's an easy...
Read More On Citysearch proteinace 8/20/2007 - Excellent and Friendly ServiceI cannot recommend Fernando/Cornerstone enough. I will use Fernando/Cornerstone in the future in a heartbeat. One of the burners on my gas stove had not been working for quite some time. I had a repairman come out a while back, and not only did he not fix the problem, but it turns out he caused more damage to my stove during the repair (which I found out later). He refused to return my calls to ...
Read More On Citysearch phop2 4/27/2007 - Great Service with fair priceGreat service. Very informative about what was wrong with my washer and dryer. Friendly on the phone and in person. Fair PriceWill use again for other appliances and for new purchases to pick up, deliver, and set up. Ran late on both days, but worth the wait.
Read More On Citysearch cherylr 4/19/2007 - Fast, courteous serviceMy refrigerator stopped working in the middle of the night last month. In the morning, I began searching for someone to repair it. Most of the places I called were more like answering services, than repair technicians. None of them seemed to care about my problem; they simply wanted to focus on their fee schedule. Additionally, most of them could not schedule me for a week or more. One week witho...
Read More On Citysearch mhooper44 2/24/2007 - Best Customer Service and Very Knowledgeable Affordable pricing.Fernando is the nicest and most courteous service man I have dealt with. He has and demonstrates
interest in the repair.
Read More On Citysearch fgonzalez 1/18/2007
Reviews from MetroGuide.Community
Overall Rating
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