Brilliant Earth Reviews
Reviews from Citysearch
Overall Rating
- Extremely happy customer
Read More On Citysearch pudson23 6/30/2010 - GREAT Quality, Customer Service
Read More On Citysearch Nathan Kreis 5/14/2010 - Great!
Read More On Citysearch seattlerugger 5/12/2010 - The best Engagement Ring!!
Read More On Citysearch zzbest 5/9/2010 - Best Jewelry Store. Period.
Read More On Citysearch runninglady77 5/8/2010 - Amazing quality and design!
Read More On Citysearch shanam01 5/8/2010 - Great product / great service, even at a distance
Read More On Citysearch thenewnews 5/8/2010 - Horrible Customer Service
Read More On Citysearch NoToBrilliantEarth 5/3/2010 - Beautiful Ring and Excellent People!
Read More On Citysearch aiko0524 4/6/2010 - Wonderful Wedding Ring!I just received my wedding ring from Brilliant Earth this week. It's absolutely perfect! Customer service is prompt and incredibly helpful. Any question you might have is answered in full. There was someone to guide and help me every step of the way, be it from engraving the ring, payment options, and advice on ring sizing. I am incredibly satisfied and intend to be a repeat buyer.
Read More On Citysearch sincerelyrachel 2/4/2010 - Perfect Ring!My partner and I were very concerned about choosing engagement and wedding rings that were not just beautiful, but also environmentally sustainable and socially responsible. Once we found Brilliant Earth we knew it was exactly what we were looking for. Daniella and everyone at Brilliant Earth have been incredibly helpful; honestly the only difficult part of the whole process was picking out the...
Read More On Citysearch stonejamison 1/9/2010 - Wonderful Service, Great Rings!They made me feel like my individual order mattered to them as I received a few emails to be sure that the rings arrived and that they were to my liking. They are beautiful! I cannot wait to use it tomorrow to propose!
Read More On Citysearch paintincolor 12/18/2009 - Beautiful Sapphires!I had my eye on a sapphire engagement ring from BE for ages. I was finally ready to purchase and the whole thing couldn't have been smoother! The staff was very knowledgeable and answered any questions I had. I received the ring yesterday and it is beautiful. I'm popping the question later this week and I'm sure my (soon to be!) fiance will feel the same!
Read More On Citysearch wrongindustries 12/8/2009 - The Perfect Engagement Ring!!! I could not be happier with the incredibly beautiful engagement ring my fiance purchased at Brilliant Earth - it's gorgeous!! After spending much time ring shopping/browsing at Tiffany, DeBeers and other diamond retailers, we were actually left feeling quite uncomfortable with the concept of purchasing something that is supposed to signify such an important connection between two people, yet we...
Read More On Citysearch KatieChristensen 11/6/2009 - Conflict free and friendlyMy engagement ring and wedding band are both from Brilliant Earth, a company that uses conflict free certified diamonds and reclaimed metal. It came in a sustainable bambo box... yeah, we're hippies. They are designing my wedding band too. It's a wonderful company! They are so nice!
Read More On Citysearch minivegan 11/4/2009 - Awesome company to do business withMy fiance ordered my engagement ring from Brilliant Earth. I must admit that I was a bit concerned about him ordering a ring from a website without seeing it in person. When he received the email saying that it had shipped out and was expected to be delivered the next morning by 10:30 we were ecstatic. The suspense was killing me as we were sitting in the living room waiting for FedEx. Finally th...
Read More On Citysearch Miranda Naylor 10/16/2009 - Jeweler With Great Service, Mission, & SelectionThree reasons why I will recommend Brilliant Earth to any friends in the market for an engagement ring:
1) The Service:
This was hands-down one of the best customer experiences I've ever had. I was paired with Jewelry Specialist Danielle, and after having an initial call with her, she assuaged any misgivings I had about making such an important purchase online (I'm on the East Coast). I'm not...
Read More On Citysearch LTrane022 9/22/2009 - Great Company to Deal With
As my girlfirend is from South Africa it was really important for me to get a diamond that was conflict free and even better, not from an African mine.
I had to pay a little more and wait a little longer to get the ring from Brilliant Earth, plus being in the UK meant that I could only speak to them for an hour a day due to the time differences, but I couldnt have asked for better customer ser...
Read More On Citysearch JoelE 9/8/2009 - Ethical, high quality jewelerI highly recommend Brilliant Earth to anyone buying jewelry. Their customer support is superb, their craftsmanship stunning, and their organizational ethos venerable.
Read More On Citysearch MilesG 8/27/2009 - Relief to the nervous future fianc?I recently visited the Brilliant Earth showroom with my girlfriend's sister and was blown away by the assistance provided by Danielle. We exchanged a few emails prior to the visit regarding diamond and setting preferences, I stole a few of my girlfriend's rings from her jewelry box and with that she zeroed in on what I think just might be the perfect ring.
I expected the process to be much mor...
Read More On Citysearch christopherpark 7/21/2009 - Best place to buy diamonds!Wow, I don't even know where to begin. I feel so fortunate to have found Brilliant Earth. I tried finding a company that could guarantee conflict free stones but all I was able to find were jewelers who followed the Kimberly Process. For me, that just wasn't enough. Brilliant Earth is AWESOME. I love knowing that my stone is conflict free and it makes it all the more special. Before settlin...
Read More On Citysearch msemo27 7/16/2009 - Excellent product, unbelievable service!Any minor doubts I had about ordering a ring online were immediately put to rest as soon as I opened Brilliant Earth's unique packaging. The ring was so much more, well, brilliant, than I imagined (and judging by the look on her face a few weeks later, than my fiancee had imagined, too). Though I worked with Brilliant Earth to create a custom ring based on some ideas I had, the final product fa...
Read More On Citysearch axmchi 6/2/2009 - Great Company!Wow. What an amazing company! We just purchased our wedding set from Brilliant Earth and couldn't be happier. We were a little unsure of making such a large purchase online for something so important. But, conflict free diamonds were extremely important to us and they offer a 30 day return policy, so the risk was reduced. The greatest part of our experience, aside from a beautiful diamond, w...
Read More On Citysearch mguerrie 6/2/2009 - The ONLY place to help win a girl's heart is Brilliant EarthI can't imagine being engaged and not having Brilliant Earth in our lives. The founders are Stanford GSB Alums committed to sustainability and ethics and their company is true to their mission and so much more. It's comforting to know that these rings are conflict-free and harvested in a sustainable manner. BE is the model of customer service in every sense of the word as well.
The journey be...
Read More On Citysearch chimi19 4/29/2009 - amazing companyBrilliant Earth is an incredible company. Not only do they have a social mission that I believe in, but they are also wonderful to work with. We were able to custom create a beautiful and unique ring for me. I have honestly been stopped in stores by people commenting on how beautiful my ring is. Eric helped us make some modifications and he listened to all of our concerns. It was refreshing t...
Read More On Citysearch edk 4/21/2009 - Best place for diamondsThis small company knows what they're doing. You've really got a friend in the diamond business here; they'll walk you through the process and help you find a socially responsible diamond.
Read More On Citysearch jlizt 4/20/2009 - Good Philosophy, Questionable Quality
I was so happy when I found Brilliant Earth online, because it was important to me that my engagement ring have a conflict-free diamond. It was an added bonus that this company uses recycled gold. My ring turned out absolutely beautiful, however one of the side stones fell out within 24 hours wear!! The setting has a halo of diamonds around the center stone and along the band. I couldn't believe ...
Read More On Citysearch lola123456 3/3/2009
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Overall Rating
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