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Fireside Designs Reviews

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Reviews from Citysearch

Overall Rating

1. WORST CUSTOMER SERVICE EVER
   
   Read More On Citysearch RYAN COLE 7/23/2010
2. Proprietor
   
   Read More On Citysearch JEANP 5/8/2010
3. Worst Customer Service Ever
   
   Read More On Citysearch Citysearch User 1/9/2010
4. Impressed With the Service!
   My husband and I were in the market for either a wood burning stove or pellet stove. We'd heard about Fireside Designs on the radio and thought we'd check them out. We couldn't believe the selection we found and how beautiful the store was.We talked with a gentleman who turned out to be the owner Jean. He showed us the advantages of either type of stove. In the end we went with a Harman Pellet St...
   Read More On Citysearch Citysearch User 7/31/2008
5. Excellent Value, Excellent Service
   I recently purchased a home that had a wood stove in it. I didn't want the hassle of dealing with hauling wood in and out of the house all the time and went to Fireside Designs to find out about pellet stoves. They were knowledgeable and helpful without pressure. To that end, I didn't have the cash available to purchase a new pellet stove. The owner was nice enough to help me out and give me dece...
   Read More On Citysearch Citysearch User 6/5/2008
6. Repair service
   The folks at Fire Side helped with all the questions that I had, helped me make the right choice. The few minor repairs that I had were done by John, he took his time and checked everything out for me, unfortunately it was a bad batch of ignite tors, The times he had to come out an replace it, he's a friendly, and knowledgeable guy, he was able to finally figure out what was wrong. Thanks John If...
   Read More On Citysearch Citysearch User 5/30/2008
7. Great Business!
   I'm sorry to read that some people didn't have a good experience at Fireside Designs. I purchased a top of the line pellet stove from them a couple of years ago, and was more then pleased with the customer service I received. The salespeople were very knowledgeable about their product, and more then helpful with answering questions and determining the best product for me. This past winter, my sto...
   Read More On Citysearch Citysearch User 5/21/2008
8. A great bunch of people to deal with.
   I did my homework. I talked to family and friends, researched the Internet. I visited all the local pellet stove stores. I decided to buy from FiresideDesign because they knew what they were talking about! They have a big choice of pellet stoves. I picked a Breckwell .The install crew showed up on time installed the stove in the living room and cleaned up after themselves. The building inspector...
   Read More On Citysearch Citysearch User 5/15/2008
9. Wood Stoves
   I would not recommend this place to my worst enemy. Customer service was poor. I purchased a cast iron wood stove which ended up having a crack on the top. Returning the stove was a huge hassle.
   Read More On Citysearch Citysearch User 12/6/2007
10. Good service
    We recently had to purchase a repair kit for our gas stove and they were very helpful with diagnosing our problem without having to have a service call. My husband fixed the problem himself.
    Read More On Citysearch Citysearch User 11/11/2007
11. Firesid Designs
    Very knowledgeable. My niece bought a top of the line pellet stove at such a great price. They have sales or try to get rid of overstock, so bought at the right time you can save allot of money. Helpful in answering all your questions.
    Read More On Citysearch Citysearch User 11/10/2007
12. Pellet stoves
    The salespeople are knowledgable of their products. I was very happy when they told me they installed the stoves. I paid for my stove and went home after talking to the installer on date they would come. Owner called and said the fireplace we had he would not let his installer install stove. So we ended up with no stove very upsetting
    Read More On Citysearch Citysearch User 11/6/2007

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