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Carters Transmission & Air Conditioning Repair Reviews

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Reviews from Citysearch

Overall Rating

Such an AMAZING experience!

Read More On Citysearch by BrandiRabbit at Citysearch 5/15/2011
Excellent Work!

Read More On Citysearch by Claudia S at Insider Pages 10/23/2010
Honest & Great Service

Read More On Citysearch by KKaram at Citysearch 10/15/2010
Quality service

Read More On Citysearch jjoudean 6/24/2010
Nice to find Honest Mechanic

Read More On Citysearch stevenson52 6/18/2010
Exceptional Service

Read More On Citysearch Ron Martell 6/4/2010
Honest Service

Read More On Citysearch mcook23 6/2/2010
These guys are great!

Read More On Citysearch Carters Transmission 5/19/2010
Exceptional Service!

Read More On Citysearch Amyd 4/5/2010
great honest service - highly recommend

Read More On Citysearch john e 3/30/2010
Transmission work and follow up
In October '08, we took our '02 Mazda Tribute into Brian for transmission work. They replaced it (rebuilt?) and gave us a 3-yr/50k mile warranty on the parts and labor. Unfortunately, it did need to be worked on again - twice, actually, over the past 13 months - but Brian did that work without any issues. He is always a pleasure to deal with and I am thankful that he continues to stand behind ...
Read More On Citysearch sjdavis98 12/29/2009
Quick, Friendly and Informative Service
I had a non-cooling A/C. Thought I might have some huge compressor problem, but turns out I just needed a dose of freon. Brian helped me on the spot (on a hot day) and explained dual a/c versus non-dual a/c and why the passenger side was cooler than the driver's. Maybe not the most exciting info, but good to know before you or an untrustworthy mechanic works you up about something that was just...
Read More On Citysearch leslieviator 10/14/2009
Honest, Reliable, Responsive
I work as a handyman and depend on my 1986 Toyota Van Wagon to keep my business going. This particular van is very weird in terms of the engine/trans layout, and can be challenging to work on. I have had some mechanics flatly refuse to work on it. When I had sudden transmission problems, I first went to my closest shop, Drake Automotive. Bad experience there. Upon recommendations, I drove ...
Read More On Citysearch pigsfromagun 5/25/2009
Finally a place I can go to get my car fixed right the first time!
I took my car in for an estimate and was pleased to find out it was much less than I have been quoted by 2 other shops. Brian was extremely helpful and I was helped within seconds of arriving. The process was so simple and easy. The drop off was quick and on pickup I arrived early - and the car was ready!! The service, price and comfort that I received by not being taken advantage of will make...
Read More On Citysearch hac88 2/13/2009
Very nice and trustworthy people, fast and good work.
I took my '99 Camry to their South Lamar shop for a transmission rebuild. I was a first time customer who decided to try Carters based on online reviews. Very happy with the result. First of all, Brian is a very nice person, who does his best to help out. I went there as a foreign student (with an accent!) who knows little about cars. Instead of taking advantage of the situation to rip me off, ...
Read More On Citysearch oerciyes 12/11/2008
Good people, good work
Took a 2000 AWD explorer in after periodically feeling like I was driving over rumble strips. I wasn't able to describe the problem or how to reproduce it very well, though, and I didn't insist on going on the initial drive with the mechanic. In the process of trying to find what I was talking about, he found that my front differential was chewing up the end of the axle and needed to be rebuilt...
Read More On Citysearch DrFlufenstein 6/30/2008
North Lamar Location is Great
I have been using Carters for more than 14 years. My truck needed a new transmission, Carters rebuilt it with all new internal parts and gave me a warranty. That was 5 years ago and 100,000 and it is still working just fine. They didn't want to replace the clutch at the time because it didn't need it. My husband agreed it didn't need to be replaced at that time but had it replaced anyway bec...
Read More On Citysearch swingind 6/23/2008
Good price for my transmission
Based on the good review here, I called for an estimate for rebuilding the transmission of my Ford minivan. Doug gave me the options and price range, I was interested in the 3y / 50kmiles warranty. The estimate on the phone was detailed enough that I decided to go with them, the estimate was $1,000 lower than my regular shop at Oak Hill. Doug called me twice to update me on the actual repair an...
Read More On Citysearch AndreC 6/6/2008
Good job for my Transmission and Power steering
Went there with a motor mount broken, transmission failed and leaking power steering. They fixed it for a reasonable price and now my car is doing perfectly good. Thanks to them. I felt that they were upfront and straight forward.
Read More On Citysearch Ganesan 5/15/2008
Good service, Good people
Just thought I would let y'all know about the guys at Carter's. Took my chevy truck over there because the transmission was slipping. Instead of taking me to the cleaners, they rebuilt it, good price, good warranty, and had my truck back the next day. Thats hard to beat. From the manager Darrell to the technicians, these guys treated me with respect, and kindness. I will be back for all my ...
Read More On Citysearch longhorn4everr 4/29/2008
Good mechanics, have used for years
My husband and I have used Carters for all of our repairs since we moved here about 10 years ago. They have always been able to fix it and never felt like they were selling us anything we didnt need. We have newer cars now but still see them for our oil changes and regular mainenance. I would recommend them to anyone.
Read More On Citysearch marybeth78704 4/9/2008
Nice upfront, shady under the hood
My car's clutch gave out. I looked for a shop and Carter's said "Carter's CLUTCH and Transmission"(south location). Turns out, both of my hydraulic cylinders had failed, and needed replacing. I had them replaced, and my father told them to "Look over the entire rest of the car, for anything that will become a problem in the future. I don't want him driving down the road in three months and hav...
Read More On Citysearch johndoughy 4/8/2008
Quick, Dependable
Took the time to explain all repairs before they were done -- also helped me prioritize b/c there were a lot of repairs to be done. Customer service was great - gave me a ride to work when i dropped the car off. Was a little taken back by the price initially but came to find its the parts that were expensive. Took a little but longer than originally planned, but work was done well.
Read More On Citysearch mikes1964 4/7/2008
reviews
I think all but two of three of the reviews here for Carters transmission are written by the business itself.
Read More On Citysearch Hitman2001 4/2/2008
Honest and fair
Took my Cavalier into Carters for their free transmission check-out because it was shifting late -- Turns out it was not a transmission problem at all -- I needed a tune-up.........badly. $200 and I was out the door -- much better than the alternative!!! Vehicle is running great!! - New customer for life
Read More On Citysearch 5824atx 4/1/2008
fair service!
I called several places to see about getting my fuel pump replaced and they were the cheapist out of 5 other places. They did a review of what was going on and found the real problem. It was not the fuel pump at all, the chip in my key was missing. They are freindly and fair people. The online coupons help also.
Read More On Citysearch periz21 2/20/2008
shoddy work
I had a timing belt and water pump replaced. About 4 months later, the car started idling poorly and stalling. I had another mechanic look at it and he noticed that a bunch of bolts were missing and the timing belt was put on loose. Pretty shoddy work.
Read More On Citysearch aardema 2/13/2008
Warranty Repair Done as advertised!
I got my transmission rebuilt, by the South location, and I paid a little extra to get the 2 year warranty, I think it was about $100.00. The transmission failed after about 8 months, which is bad but they paid to have it towed to the North location and fixed. Not only was my bill zero, but I wasn't told that I needed other work.
Read More On Citysearch hitthome 1/12/2008
Fast and Professional
Thanks for the Caravan transmission. Good work and good price and I trust you will be here for the radiator and A/C service when I need it. Thanks again for a good quick trannie and drive axle. Bobby B.
Read More On Citysearch bobbyb612 1/11/2008
Best I've found
I usually take my BMW to the dealer in town because I have had bad experiences elsewhere with my repairs. After finding out that the BMW dealer is no more trustworthy than anywhere else, and in most cases actually worse, I looked online and was lucky enough to find an honest mechanic QUALIFIED to work on my car. The vehicle would intermittently stall in the morning -- probably three times a wee...
Read More On Citysearch garyscheier246 12/10/2007
Very Knowledgable
I took my Volkswagen to Carters on Monday after having taken it to two "VW specialists" already that couldn't find the problem. The Jetta had a strange noise coming from under the hood and didnt have the same acceleration that it usually had. I was told that it may take a few hours to find but if I could leave it they would call me with the diagnosis that afternoon. Within an hour and a half t...
Read More On Citysearch ajens1325 11/15/2007
South Austin might be alright, but the North Lamar was the Shadiest Mechanic I have seen with no Trees.
DO NOT GO SEE the North Lamar location of Carters. Things started when the South Austin location was called to inquire about a car that wouldnt start. They referred to the North Lamar location, and said that towing (local) would be free and $45.00 if it was out of the local area. That was acceptable, so the car was towed there. The North Lamar Location called and said that they would need to ...
Read More On Citysearch mechanicbuster 11/7/2007
New to town
Carters, Thank you so much! I came down here (to Austin) and didn't know any mechanics, but I'm so glad I found a place that is honest and trustworthy. Even when I had to bring it back, you were determined to find the problem and help me choose the best (affordable) option to fix it.
Read More On Citysearch caroline1980 10/10/2007
Good guys to use
Been using these guys for about three years now. Couldnt be happier with them. Always fair and quick. The manager, Doug, is a good guy and will treat you right. I have had them fix everything from electrical problems to my transmission and radiator, and they have always done a good job. I highly recommend them.
Read More On Citysearch mark_s2006 10/9/2007
Dependable and Fair!!
I took my 2003 Explorer in for a brake estimate to one of the chain repair shops offering a $100 brake service and as always, they recommended repairs that totalled $540. Carters offered a free brake inspection and was able to fit me into the schedule within an hour. They took the time to explain the problem and show it to me. The vehicle didnt even need half of the brake parts recommended by ...
Read More On Citysearch jgoodwin1485 10/8/2007
Best for transmission repair in Austin!
I wanted to thank you for your honesty and professionalism. I could have gone elsewhere and been charged much more. I know where I am taking my business.
Read More On Citysearch marty0008 4/9/2007
Good Work, Trustworthy
Thank you so much for your honest, dependable work. Transmission is working great now! I will definitely come back with any other problems I have with my car.
Read More On Citysearch melissakay27 4/9/2007
Thanks Again!
Being a women, I appreciate a mechanic who will take the time to explain the problem my car is having. Thank you for your professionalism, honesty, and the quickness in which you were able to get me back on the road!
Read More On Citysearch christieb288 4/9/2007

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