Pampered Auto Care Reviews
Reviews from Citysearch
Overall Rating
- Pampered Auto Care = AWESOME!
Read More On Citysearch by jlsmtx at Citysearch 4/22/2011 - The 1431 location is where my car gets Pampered!
Read More On Citysearch by lancekyle at Citysearch 2/19/2011 - 3 for 3
Read More On Citysearch by lsims79 at Citysearch 11/11/2010 - Not Good
Read More On Citysearch austindude786 8/18/2010 - honest and very helpful
Read More On Citysearch simonamor 4/11/2010 - poor job, bad attitude, not dependable??...??
Read More On Citysearch ffuu2002 4/10/2010 - Friendly and honest
Read More On Citysearch Citysearch User 3/9/2010 - World Class
Read More On Citysearch Citysearch User 3/9/2010 - great place for car repairWe bought a BMW over a year ago and it has been such a nightmare for us! I don't think we ever had a good experience with mechanics anywhere. They all seem to want you to fix all these "problems" .So the last time we took our car to this one shop in south Austin, they fixed a minor problem that we had with the car, but somehow they ended up busting something else. After we picked our car up, two ...
Read More On Citysearch sjim691 2/16/2010 - Great Mechanics!I have a 2002 Audi TT Roadster that has had chronic problems, especially regarding the suspension, practically since the day it was brought home. My family and I became suspicious that Momentum Audi in Houston was not performing the work they said they were about 4 years after we bought it.
I found Pampered Auto Care in August of 2008, after a previous mechanic in Houston had forgotten to t...
Read More On Citysearch lvamrathnz 12/7/2009 - Very happy!My major reason to check the Pampered Auto Care was the reviews I read here. I?m so glad I trusted them and left my car to fix there. I have 06 BMW and last year had some problems with. I went two times to dealership, and after spending more than 3000 the leakage was still present, they told me that was normal!
Two weeks ago I decided and went to Pampered and since than my garage is spotless. V...
Read More On Citysearch CynthiaNash 6/22/2009 - DisappointedI took my vehicle to Pampered Auto Care in Austin because of all the good reviews I had read online. I had first taken my car there in regards to a fluid leak I had noticied and thought was coming from a transmission front seal. They looked over the car and said they did not think this was where the leak was coming from and stated it was the valve covers. I asked them to change the valve cover...
Read More On Citysearch NA91 5/24/2009 - HONEST, HONEST and HONESTFan. Friggin. Tastic.
Me: I've had some experience with cars, both good and bad. I've replaced alternators, batteries, and a timing chain on my old car. Then I got tired of repairing my car, got rid of it, and started biking.
The Car: A 95 Neon that I just got from my sister, who just wanted me to have transportation. It has some problems, including a power steering thing.
Pampere...
Read More On Citysearch FarrinA 5/11/2009 - Great Honest Great - The BEST!!!!!!!GREAT Shop, GREAT Mechanics...Most HONEST shop I've ever had the good fortune to walk into. Went in with my 97 Jeep Wrangler, told them I needed a new transmission (because 2 other shops had said that) and he quoted a lower price so I told him to do the work. He called me 3 hours later to tell me the trans was done, it was just a bad valve and he fixed it for $50.00 I almost fainted. Also, when I...
Read More On Citysearch OliviaT13 3/24/2009 - great placeMy daughter's VW Jetta needed the headlights replaced before she drove to Ohio. Manager was extremely helpful and professional when I spoke to him on the phone and told him what i needed to have done. The work was done perfectly, timely and exactly how he advised us in advance. With so many car repair choices available, I would highly recommend this one. Timely and professional service is sometim...
Read More On Citysearch fred1111966 3/21/2009 - not pleasedI called before hand to make sure they could do a VI-30 Car inspection because we moved from out of State the car was less than 2 months old. They said they weren't busy and that they could get my wife right in no problem . She waited for a hour for them to come back and say that they filled it out as a 2008 nissan, which we had a 2009 so she had to wait another 40 minutes for them to inspect a N...
Read More On Citysearch mpageaustin 3/17/2009 - GREAT MECHANICS!I get my vehicle fixed in Pampered Auto Care shop. They have very reasonable prices and fast and friendly service. I moved over 30 miles away and still continue to use them. You can trust them with your vehicle and know they won't mess with anything else so that you have to come back. I highly recommend Pampered service.
Read More On Citysearch SforY 3/14/2009 - Excellent Service - Highly RecommendedTried several other repair shops and when I heard about these guys, I took my vehicle over and they took care of everything for me.
Keep up the good work!
Read More On Citysearch Doctorfiber 3/2/2009 - ohnest mechanicI have a bmw and a vw i have tried several dealers and highly rated independent shops in Austin. Pampered auto is worth the trip. They are talented and great at diagnosing and fixing difficult problems .This is my 2nd time to visit A great experience. you have to try them.. they are very fair and good price.
Read More On Citysearch jsmiley1977 2/2/2009 - amezing placeThis car service shop was very helpful. I went in for one reason and they found a more pressing problem and pointed that out to me. I couldn't address the original problem at the same time so they itemized the repairs needed and gave me a printout. I thought the prices were fair and they didn't try to sign me up for lots of things I didn't need. Mark is very good at explaining the problem and pro...
Read More On Citysearch smith41178 1/19/2009 - honest mechanic shop !!!!!!I'm not a person who normally finds myself raving about things, certainly not writing some review, but here I found good reason. I first found Pampered Auto Care back about 3 years ago, and I seen them to be honest and hard working people. It wasn't until the last 4 months that I saw just how much. I had been having a problem with the dealer covering the warranty on my other car. Now,,, the deale...
Read More On Citysearch jk451969 1/16/2009 - Amazing car repair serviceWe bought a BMW over a year ago and it has been such a nightmare for us! I don't think we ever had a good experience with mechanics anywhere. They all seem to want you to fix all these "problems" .So the last time we took our car to this one shop in south Austin, they fixed a minor problem that we had with the car, but somehow they ended up busting something else. After we picked our car up, two ...
Read More On Citysearch eron35 1/15/2009 - Very Fast Car RepairI highly recommend Pampered Auto for Mercedes Benz repair. They were able to provide same day service for my E430 and fixed my car in 30 minutes. They were very professional and courteous. The mechanic was nice enough to describe exactly what he was doing in detail and he was kind enough to point out some maintenance items I needed to do in the future. Many thanks to Mark and Greg at the Burn...
Read More On Citysearch JP222 12/15/2008 - Place to go for auto repairs!These guys are great! They are professional, knowledgeable and friendly staff. I have a Nissan Frontier and Pampered Auto Care has continually given me better pricing for repair then any foreign car shop has quoted. They're always on time with the repair.
Plus, being a woman and going to a mechanic can be intimidating, but I'd never felt that way here. They always provided answers and explana...
Read More On Citysearch PamelaAustin 10/16/2008 - great mechanic and customer serviceI have a BMW 330i that was leajing oil from the oil pan gasket. Edin and his team put the car on lift and figured out within half an hour that not just the pan gasket was leaking, but another part as well. In order to do the job 100% correct they recommended to make that repair as well at no extra charge for labor. They called me and discussed all the details with me . Many mechanics try to take ...
Read More On Citysearch swr1967 9/19/2008 - cleanWe were sent to this repair place by a service center .. They were wary of changing the fluid. These guys went the extra mile to make us feel at ease and maintenance was performed with some great attention to detail.
Read More On Citysearch roberto481998 9/19/2008 - Friendly and HonestI dread taking my car in; I usually feel that I will be ripped off (I have an old BMW, so it's needed some work). Not here. Everyone was super friendly and so helpful - I asked lots of questions and they took the time to explain everything to me and offer advice.
Definitely honest! I?m so glad that I found this place. (Go Citysearch!) Now I've found MY auto repair shop!!!!!!!!!!!
Read More On Citysearch BrianY08 9/8/2008 - Highly RecommendedI went to Pampered for a brake job and my experience was overall very positive. They took my car right away and had it examined. They told me what the problem was. They showed me what the problem was. They explained what needed to be done. They gave me an estimate with a complete breakdown for each part and labor, which was a very reasonable amount. I took the can in at 10:30am and they estimated...
Read More On Citysearch robert1982345 9/6/2008 - The best mechanic shopI have been going here for two years now and I can't see myself going anywhere else. All my family is using this business and never had any problems or complains. My daughter went today to check her car, and staff was so kind to do it immediately since she was going to trip within couple of hours? they did right away without charging any additional dollar ? AND they used her coupon that she had! ...
Read More On Citysearch Oscar66 8/27/2008 - best mechanicsI don't know how having your car break down can ever be a good thing, but for me the day had a silver lining. Being new to Austin, I had the good fortune of being towed to Pampered Auto Care instead of a dealership. My 99 Passat was not drivable and needed major work and Mark was just awesome to work with. They promptly diagnosed the problem with my car and gave me a very fair estimate and comple...
Read More On Citysearch raul1952 8/23/2008 - great mechanic and great customer serviceAll of my correspondence, whether in person, via phone, or email, was answered in a warm and forthcoming manner. The service on my vehicle was well done, they found a way to save me some money on a quality part, and the labor cost was very reasonable.
Read More On Citysearch tomco3415 8/22/2008 - BEST MECHANICS EVERWAS QUATED BY ANOTHER SHOP A $1200 REPAIR .WENT TO PAMPERED AUTO CARE $500.00 LATER MY PROBLEM WAS FIXED .VERY POLITE PEOPLE AND WORK WAS COMPLETED IN A SHORT PERIOD OF TIME.
Read More On Citysearch sjohn1969 8/19/2008 - What goes in Pampers?When I brought my car to Pampered Auto I knew exactly what was wrong with it. I would have replaced the parts myself but I had been very busy with work and decided to have them do it because of the drooling reviews on here.
Instead of doing the specific work that I requested, they changed an entirely different part and even charged me for a "diagnostic test" which I had already done myself....
Read More On Citysearch shoesfromcows 7/16/2008 - Good service but poor attention to detail
I recently took my Ml430 into the Cedar Park shop for a "B" service and a two axle brake job. The work was performed on time and as per the quote and the communication with Josh was very good. Overall the cost was quite reasonable.
However, when I picked the car up the first thing I noticed was that the service counter had not been reset. The tech came out to re-set it and while I was waiting...
Read More On Citysearch 62Spitfire 6/21/2008 - Great Service! Fair prices!I had such a great experience at Pampered Auto. After taking my 2001 car to a well known chain auto repair company and getting an estimate I decided to call around and get a few second opinions. Pampered Auto was hundreds less than the other auto company and they didn't recommend unnecessary things. They got me in quickly and fixed the problem for a fraction of the cost. I trust them with my car...
Read More On Citysearch acmc2 6/10/2008 - this place is goodI'm glad I got a second opinion at this place. It saved me hundreds of dollars and unnecessary work on my car. Thanks to mechanic who offered trustworthy advice and knowledge. I'm grateful that can officially say, I will be back ........and I will tell everyone there is a HONEST auto-shop that offers clear explanations and great customer service. Thank you again !
Read More On Citysearch johnson22 5/21/2008 - Excellent communicationI accidently brought my 79 Trans Am Bandit into their shop thinking it was a different business I was being referred to..Not a good way to start..However my car was already there so I decided to let them do the work..The word "pampered" kind of had me scared as I interpreted that to mean "expensive". I had a list of items to be fixed and they went down the list as they went. I would get called an...
Read More On Citysearch Jesse5050 5/11/2008 - best place to go to fix carI actually wanted to recommend this place to anyone having car problem. They are nice and very reasonable ( I compared prices with other shops) .
Read More On Citysearch sanchezando 5/11/2008 - My wife is finally riding with me again!Edin, you did it again! I don't know how in the hell you got the dead, stinky snake
out of my AC vents, but my wife is finally riding with me again. My putrid 318
was turning into a bad Seinfield episode where Jerry's Beemer had bad B/O,
ha ha. Houston dealer probably sprayed Febreeze inside the vents just to make me buy the car. I had no idea how to take apart those vent ducts and put eve...
Read More On Citysearch prestonnelcher 5/11/2008 - Better than my Dallas Benz dealershipI admit that I don?t like taking the time to write reviews. Sadly though my warranty work at the dealership in Dallas was less than desired. Moved to Austin 2 months ago and began searching for all Mercedes mechanics in the Austin area. Very impressed with Edin?s explanation of my current troubles. I was escorted into the service bay and shown hand-over-hand the entire brake system from the u...
Read More On Citysearch davidtenpointo 4/25/2008 - Sehr Gut!I've kept my eyes and ears peeled for a good auto shop since moving to Austin two years ago and opted to give Pampered Auto Care a try after reading eighteen positive reviews out of a total of nineteen. Say no more (I will anyway)... I'm sold : )
I took my '96 Mustang GT convertible into the Austin location after noticing a rather disconcerting sound emanating from under the hood . She's got 1...
Read More On Citysearch anonymous321 4/22/2008 - Edin, you just paid my rent!Hewlett dealer told me my clutch was slipping on my VW. $1700 to replace.
I thought it was a good price until I asked Pampered Auto Care for a quote
through their website. Almost half! Edin, you just paid my rent
Read More On Citysearch virna 3/30/2008 - wery good expiriance I think this automotive service is worth visiting if you have car problem ! I shop-ed around and most detailed and simple to understand estimate for repair on my transmission had this shop! Was not cheapest estimate but they sounded confident on phone and did not left "open end" on estimate. Car was finished on time and i paid exact estimated amount. I have no more problems with my transmission
Read More On Citysearch Mendeni 3/27/2008 - Very HappyVery happy with bottom line. I shop around every time and always gather three quotes before deciding. Will definitely return.
Read More On Citysearch sergiov4 3/23/2008 - Best Experience, Great Service.I heard of Pampered Auto Care from a co worker whom also drives a foreign car. Upon his recomendations I took my vehicle there. I drive a 2000 Mercedes Benz E 320. Not only did the guys at Pampered fix my car with in one bussines day. They were clear in explaining what was wrong and why it needed attention. I also shopped around after finding out the issues at hand. They beat my previous repair...
Read More On Citysearch JoeVizuette 3/19/2008 - Too many good things to listTaken my 93 SL to Edin for almost seven years. Too many good things to list and can't remember most of them, but I can tell you that I have never had a bad thing to say about my service and price. Mit freundlichen Gru?en
Read More On Citysearch jenst5 3/19/2008 - Top notch diagnosticTop notch diagnostic. Brought my 740 in and they found the bad sensor in minutes. Part was on hand and replaced. Not to knock my car, but this the second time the same O2 sensor went out within 2 years and I had the dealer replace the first one. I do remember paying a few $hundred more at the dealer. I am spoiled with the dealership waiting room though having WiFi, but then again I was in an...
Read More On Citysearch guerra1987 3/17/2008 - Brilliant B Service!Thank you. This is my first foray away from the dealer for B service. I can not complain about the price and saved quite a bit with your service.
- Michelle
Read More On Citysearch Michellet5 3/17/2008 - great serviceAfter years of having my mercedes ml 320 serviced at the dealer, I heard of pampered auto care.They were very thorough in there diagnoisis of my car,there rates were about 30% cheaper then the dealer.The service was like it used to be when I was growing up (like people really cared).I wont take my car anywhere else.
...
Read More On Citysearch 987654321987 2/15/2008 - excellent work, first class serviceDropped off my 03 mercedes and got it back right away! Drives better than new! I highly recomend Pampered Auto Care to everyone. They did such great work I'm bringing in my other car for a tuneup. My family and I will be customers for life. Its quite a drive for me considering I live waaay south but very well worth it!!! Marc and Ed are a great team and are true to their name as to make me ...
Read More On Citysearch carterpatron 11/18/2007 - avoid this placeLISTEN AUSTIN, PFLUGERVILLE ROUND ROCK and CIDER PARK
----------- ------------- ------------------ ------------------- --------------- ------------ ---------
STAY AWAY FROM THIS AUTO CARE PLACE IT IS JUST A RIP OFF. ESPECIALLY IF YOU ARE
A FEMALE THY JUST CHARGED MY WIFE $8.25 FOR PARTS AND GET THIS $ 229.60 FOR LABOR
WHEN EVER YOU SEE PAMPERED AUTO CARE RUN AS FAST AS YOU CAN.
Read More On Citysearch girmaarefaine 11/12/2007 - Honest, clear and valuable inspection of a car I am considering from a dealershipEdin and Mark at Pampered Auto Care were very knowledgeable and thorough. They did a 90 minute inspection on used BMW that I am considering purchasing from a local dealer. They found previously repaired body damage, a few oil and fuel leaks, a missing bolt or two, the fact that the AC compressor is working too hard and some other things. Long story short, I took the car back to the dealer and mad...
Read More On Citysearch misplacedlonghorn 3/6/2007 - great mechanicsThanks to this guys my car drives better then ever, make me very happy . Got free rental ,found coupon on they website(my bill , less then 100 bucks).
Read More On Citysearch bradams1234 2/22/2007 - Oil ChangeI must note, I've had my oil changed everywhere from Wal-mart to Jiffy lube and in-between. The Friendly customer service at this company far surpassed all others. My oil change was quick and the price was reasonable. Also they made a point to avoid placing the sticker on tint brow at the top of my windshield, which noone thus far has gone the extra mile to do. Good thinking I say! I would defina...
Read More On Citysearch globalserenity 2/16/2007 - Best mechanics anywhere and I have been by manyI have been by many so called "experts". I took my car to 6 different mechanics in past several months & spent over 2 000$. My friend recommended this place...hour later & 79$ my problem was fixed...and stayed that way. My BMW doing better than ever. I love this place!
Thanks Edin!
Read More On Citysearch sige 1/16/2007 - Did not make me feel embarrassedJust had new tires installed by Pampered Auto Care and asked them to inflate all 4 to 44psi, the number on the sidewall that I used all my life. I was so embarrassed to learn that it was the max press on the sidewall and I should really be using recommended pressures listed on my gas cap. They had an opportunity to rub it in and make me feel bad, but instead they set out to instruct me why the ...
Read More On Citysearch paulspan 1/16/2007 - Great customer service and awesome knowledge about Mercedes BenzFirst time ever felt comfortable to let somebody work on my Benz . Very friendly, excellent work and Price. Got free shuttle to work and back. Highly Recommended!!!!!
Read More On Citysearch kpdzenica 11/13/2006 - best service and best priceThe repair shop at Pampered Auto Care has excellent service, at a very competitive price. They cover all the bases and do so in a very professional manner's .I was very happy with price and quality of repair. I would recommend Pampered Auto Care auto repair services to anyone looking for a reliable, responsible, customer oriented car care service provider
Read More On Citysearch rg1964 11/13/2006 - My wife was very happy with the service and fired me. Thanks Pampered Auto CareI just don't have the time anymore to do my own oil changes and asked my wife to find any mechanic nearby that is not a national chain (we are a big "keep business local" family) . Virna went shopping at La Frontera and found this garage along the way "Pampered Auto Care". They were extremely courteous and very fast. She was in and out in just a few minutes and went back to shopping. She cam...
Read More On Citysearch paullee3570 11/10/2006 - Outstanding customer service!!!Three weeks before our summer family vacation, my car just dies while driving to work, lights go dim and lights light up on the dash. I call and have it towed in to Pampered Auto Care near Round Rock in No. Austin. Edin determines that it needs an alternator and offers to install a good aftermarket part or I can go with the factory original alternator. Because the difference is only about $40, I ...
Read More On Citysearch barr7 11/8/2006
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