Advanced Appliance & Air Repair Reviews
Reviews from Citysearch
Overall Rating
- Appliance Repair Raleigh
Read More On Citysearch by dag2011 at Citysearch 5/29/2011 - Holy Cow! This is how customer service should be...
Read More On Citysearch by yeagleya at Citysearch 10/12/2010 - GREAT Experience
Read More On Citysearch toyal 10/8/2010 - Hooray! They will meet your expectations.
Read More On Citysearch Carolinawren 10/7/2010 - First rate - worth every penny
Read More On Citysearch Jerry Roventini 9/12/2010 - Excellent Service
Read More On Citysearch rhnc 7/7/2010 - Excellent customer service; highly recommend
Read More On Citysearch Paul S From NYC 4/19/2010 - Honest, trustworthy, reliable, efficient
Read More On Citysearch JCfromNYC 4/8/2010 - They get 'er done!We have a new Whirlpool frontload washer and no one could solve its problem. Even checked the internet and although many people had the same issue, after a lot of repair expenses, it went unsolved; but Joe and Donna worked hard and figured it out. Have not had an issue since. They are not only professional and honest, they are good people. Worth the extra expense. We will call them first every ti...
Read More On Citysearch zippy3 1/30/2010 - Reliable, PersonableMy twenty-five-year-old oven's baking element died recently. I checked out several appliance repair businesses, but they expected me to wait a week before they could get to me. Then I read the raves about Advanced Appliance on City Search and called them. They gave me an appointment one day later at 4 p.m., and my doorbell rang at 4:00 exactly. The repairman was friendly , knowledgeable, and ...
Read More On Citysearch k112 1/13/2010 - Excellent customer serviceI needed an appliance fixed right away. They were too busy to do it and told me who I could call and they were able to schedule an appt. with me for the next day, at my convenience. Way to go!
Read More On Citysearch karen S 10/5/2009 - Joe Rocks!I called Joe based on the reviews I saw on CitySearch when my washing machine bit the dust. Joe and Donna called us back immediately and scheduled a day to come do the repairs. We experienced no issues with calling us back.
Unfortunately the repair wasn't as easy as Joe, and I, had hoped as the part was only half of the needed fix. Joe was determined to find the root cause of the issue. ...
Read More On Citysearch SandyRal 8/24/2009 - Excellent Family BusinessHad ice maker issue with two year old fridge (typical!). Was putting out ice but not dispensing ice thru the door. So looking online, I read reviews and AAAR stood out. Read my review and read the others and I think you will find a common theme that we also experienced (see "Pro's" above).
Called once and it took a follow-up call a few days later to finally get in touch, but always friendly...
Read More On Citysearch silverdew 7/29/2009 - So Quick You'll Almost Miss ThemWe had a little problem connecting with them at first. (I left my first message after hours and it may have contributed to this.) Once we were in contact, however, things moved quickly!
We got an appointment, same day, and the service technician (and owner of the company) was very prompt. He got right down to business diagnosing the problem and replacing needed parts. He was extremely know...
Read More On Citysearch HaydenTompkins 6/15/2009 - Excellent service!I called Advanced Appliance to fix a range and repair an HVAC problem. These are the nicest guys I have ever met. Joe, the owner, exudes a sense of calm and peace. He knows what he is doing and he and his wife are good honest people. Their charges are very reasonable and I never had the feeling that he was taking me for a ride, like some others that I have called. I would strongly recommend t...
Read More On Citysearch amahesh 3/12/2009 - Fabulous Service! Fair Pricing - Did exactly what they promised - Will Definitely Use AgainI have used a couple of the Nationally known Appliance Repair companies in the past and though their work has been good, their charges have been incredibly high and so I decided to check online for a local company. Seeing the good reviews on City Search for Adanced Appliance and Air..I decided to give them a try and am very glad that I did. My tenant had a problem with the dishwasher not workin...
Read More On Citysearch ltm105 2/19/2009 - Great ServiceWe have been using them for a couple of years. They are always on-time, knowledgeable and get it right the first time. They have repaired our washer and an old refrigerator. I would highly recommend them.
Read More On Citysearch Citysearch User 2/16/2009 - Wrong company review----(snip)---- This review has been edited ----(snip)---- ----(snip)---- This review has been edited ----(snip)----
Read More On Citysearch delq 9/11/2008 - Wonderful Service!!I called Advance to repair a washer that wasn't spinning. The family came out - wonderful and honest people - fixed it immediately and fixed a disposal problem with the sink that I didn't even mention on the phone! Very competent, nice and reliable business - price was awesome and less than I expected. I would recommend them to anyone! Thanks for the great work!
Read More On Citysearch ITBLovetoShop 9/4/2008 - Excellent service - prompt tooI had a problem with my washer filling up between uses and Joe knew exactly what part I needed and gave me the price right on the phone BEFORE I made the appointment. He arrived on time (which I love) and fixed my washer in no time. The bill was exactly what he told me on the phone.
Thanks, Joe!
Read More On Citysearch pdstults 8/22/2008 - Great Response Time and Friendly Service! Honest and hard working!!!!Our A/C went out on Wednesday, I called at 8:50 pm expecting to leave a message but the call was answered! Not only that they were able to arrainge their schedule to come out and see what was wrong. Having two small children at home with the temperatures in the 90's meant A/C was essential! They came out, and were 10 minutes EARLY! They diagnosed the problem and called right then and there to...
Read More On Citysearch FRLFCLVR 8/7/2008 - homeownerGreat Service. Very dependable. Didn't charge extra for simple repair. Would recommend to anyone. Repair person showed up on time and made me feel comfortable as soon as he arrived.
Read More On Citysearch Citysearch User 7/13/2008 - Fantastic serviceFIt me in for a next day appointment. Struck me as extremely honest people. He came out to service my HVAC system and gave me an education in how it works while he was there.
Read More On Citysearch redinger 5/9/2008 - On time and done right!Excellent repairmen who were on time and did the job well. Highly recommended. Thanks and God Bless.
Read More On Citysearch wolfpack4life 1/2/2008 - Exceptional appliance repair.Exceptional service and extremely helpful!
Highly recommended for appliance repair.
I used their services on 29 NOV 07 and was very pleased.
Read More On Citysearch donaldjbishop 11/29/2007 - Excellent service and their experience showsMy gas dryer went out, I put in a service call in the evening, and they were able to fit me in the next day. Joe and his son showed up and had that dryer completely torn down (as luck would have it, the "problem child" broken part was behind everything else) and put back together in working order very quickly. Seeing them work was sort of like watching the pit crews working at the races: I have...
Read More On Citysearch bybell 10/19/2007 - Joe and his team are Grrrrrreat!I awoke one morning and found my freezer thawed. I found Joe and his boys on Citysearch. They came over that very day and found a bad relay. They got it working and saved my precious meat. (We had bought a cow). I was soooooooo...... happy. They were very prompt, courteous, and thorough. I sense they are good Christian people. It means a great deal to me when I can trust people.
Read More On Citysearch ethelrose 10/19/2007 - Thank you for being my Customer !!!!I want to thank all of the happy customers we have served the last few years. Thanks to the blessings of our Lord and Savior Jesus Christ, our business is growing by leaps and bounds. 60% of our business are customers we have served in the past.This is surely a testament to their satisfaction. Most of our customers are good Christians like us who are striving every moment of every day to please o...
Read More On Citysearch joeewhite 8/29/2007 - Morally and ethically opinionated.The worst timing, my frige went out with a baby at home that needs milk kept cold and I had 5 house guests from out of town. My refrigerator went out on Wed, I called for service. The representative was very nice on the phone but stipulated he could not get to me until Friday. However, he did say he would call if there was an opening or cancellation. After having talked to several different place...
Read More On Citysearch knich 5/24/2007 - excellent serviceExcellent service and personable techs! Prompt, courteous and reasonably priced. Will absolutely call again!
Read More On Citysearch no1topaz 2/1/2007
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