Cochran Automtive Number 1 - Monroeville Reviews
Reviews from Citysearch
Overall Rating
- Poor communication
Read More On Citysearch Citysearch User 5/14/2010 - #1 cochran is the worst service ever
Read More On Citysearch Citysearch User 3/20/2010 - Cochran Hyundai is HorribleI wish I would have checked this out prior to taking my car there. I bought it there and it is in for service today (I am leaking gas). It has been there for over 5 hours and still haven't looked at it. The service department is rude and ill advised on customer service and mechanics of the car. I really like my car but I WILL NEVER USE THEIR SERVICE DEPARTMENT AGAIN. The anger that I feel at bein...
Read More On Citysearch Citysearch User 7/7/2009 - Awful ServiceI feel fortunate that I read these reviews before going there, I needed a transmission flush but because of these reviews I decided I would just buy the SPIII fluid that hyundai states in all manuals that you must have. Well as I'm standing there waiting for the guy to gather up enough quarts of it one of the mechanics asks me Why the F*ck am I buying hyundai fluid seriously just like that. I inf...
Read More On Citysearch Citysearch User 11/19/2008 - Very poor service departmentI've used Bowser Hyundai for servicing my Elantra for 5 years, and I was quite happy with their service. Last week my thermostat seized up and my engine overheated, and since Cochran is very close to my house I though it would be easier to get the car repaired there. This was a big mistake. I dropped the car off on a Tuesday, with them saying they were very busy, so they'll try to work on it Wedn...
Read More On Citysearch Citysearch User 7/25/2008 - Has That Used Car Lot Feel
You know that old show Hee-Haw where Jr. Sample owns Sample Sales at BR-549. Well, that was my experience there, two guys arguing with me about a couple of. dollars . It was just like being in one of those cold looking trailers on the bad part of Rt. 51. This is no exaggeration.
Read More On Citysearch Citysearch User 2/9/2008 - Vehicle ServiceI completely agree with Greg. I have tried on three different occasions to schedule a service appointment with this dealership only to go through 20 rings of the phone until you go to voice mail and then no return calls. This last time I was responding to a flyer that we received in the mail. I assumed --- incorrectly -- that they would be more responsive if they were promoting their service d...
Read More On Citysearch Citysearch User 11/14/2007 - Do not shop here if Vehicle Service is a PriorityWhile I like the vehicles I purchased (Santa Fe and Elantra) from this dealership, about the only thing good about getting a service appointment is the 1st one .... after that, you are on your own. I personally can attest to their lack of follow-up - if you get any, at all. I have on numerous occasions attempted to contact their service department only to be left hanging - I equate it to this a...
Read More On Citysearch Citysearch User 3/16/2007 - service has problems
I had a nissan sentra 2002 bought from this dealer. It has 3 years varranty. There was a engine noise that bugged me for 3 months, each time I went for service they reported somthing like customer claims....no prblem has been found
not recommend for service. The one opened at monrovielle is very good though. they have solved my problem at my first visit. thanks them.
Read More On Citysearch Citysearch User 5/20/2005
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