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Elephant Moving & Storage Reviews

Reviews from Citysearch

Overall Rating
  1. Fantastic Service for Student Moving

    Read More On Citysearch by rabkale at Citysearch 8/4/2011
  2. Bad business

    Read More On Citysearch by madalina at Citysearch 8/2/2011
  3. Terrible customer service!! Choose a different company!

    Read More On Citysearch by svdreviewer at Citysearch 7/30/2011
  4. Great Recommendation from My Realtor

    Read More On Citysearch by kacysable at Citysearch 5/16/2011
  5. Elephant Moving, you guys rock!

    Read More On Citysearch by martingogo at Citysearch 3/23/2011
  6. Thrilled with the service received!

    Read More On Citysearch by erikafurst at Citysearch 3/17/2011
  7. Moving, Storage, Great Job All Around!

    Read More On Citysearch by gretagrrl at Citysearch 3/8/2011
  8. Superb job!

    Read More On Citysearch by maymay123 at Citysearch 3/3/2011
  9. Terrible Moving Experience!!

    Read More On Citysearch by Sarge C at Citysearch 3/1/2011
  10. great staff, professional crew

    Read More On Citysearch by bermanomer at Citysearch 2/21/2011
  11. Fast, friendly, easy to use!

    Read More On Citysearch by fahida at Citysearch 2/9/2011
  12. Hardworking, Patient, Great Overall Experience!

    Read More On Citysearch by daimernabil at Citysearch 1/27/2011
  13. I Love These Guys!

    Read More On Citysearch by flowergin at Citysearch 12/15/2010
  14. TERRIBLE TERRIBLE TERRIBLE

    Read More On Citysearch by hello nicole at Citysearch 12/8/2010
  15. Great Price, Great Move!

    Read More On Citysearch by alexeth at Citysearch 10/27/2010
  16. Moving made less stressful

    Read More On Citysearch bbkub 9/27/2010
  17. Stellar Office Movers!?

    Read More On Citysearch emilio ag 9/15/2010
  18. No Response!

    Read More On Citysearch abbeedog 9/1/2010
  19. Very Pleased

    Read More On Citysearch boseman 9/1/2010
  20. Great for Out of State!

    Read More On Citysearch soopie 8/20/2010
  21. WORST MOVING CO. EVER!

    Read More On Citysearch by NotHappy M at Insider Pages 8/20/2010
  22. Worst Movers Ever!

    Read More On Citysearch ml654 8/19/2010
  23. They are great! Helpful, patient, made a hard day easier!

    Read More On Citysearch pat12se 8/4/2010
  24. Helpful, Flexible, Just the Best!!?

    Read More On Citysearch dgonzo12 5/24/2010
  25. Loved them! Worth Every Penny!!

    Read More On Citysearch andy1aaa 3/22/2010
  26. Recommended very highly

    Read More On Citysearch Citysearch User 3/18/2010
  27. Easy Smooth Move!

    Read More On Citysearch dphill2 2/26/2010
  28. Polite, professional, perfect move

    Read More On Citysearch choodog 2/17/2010
  29. Out of State Moving Experts
    Used elephant movers to move our family from Austin tx to Brooklyn ny. I have to say they were really good, smooth move from the initial quote to the delivery . The crew in Austin did fantastic job preparing our shipment. they disassembled all the furniture that needed and wrapped every piece in blankets, made sure that every thing will make the long trip, and we got an inventory list of our shi...
    Read More On Citysearch bbjo2222 1/5/2010
  30. Elephant Moving really saved me!
    Elephant Moving really saved my a** last week! I was supposed to move at 8am on Dec 24th with another company and they didn't show up! I called them and called them and the bums never answered the phone. I started calling around to other moving companies in hopes that someone could help. Some were closed, some were full for the day and because of the holiday were closing early. I didn't have a lo...
    Read More On Citysearch sunnysideup22 12/28/2009
  31. Great Guys Did a Wonderful Job
    Moved me in Austin. Just a local apartment to apartment type thing. Crew showed up on time and got down to business. They had my apartment wrapped up and ready to go in no time and the stairs were no problem. The delivery was super smooth since it was to a 1st floor, and the guys got it all done in less than 2 hours. They were friendly, didn't complain, and got the job done. I appreciated how fas...
    Read More On Citysearch mtpt1 12/8/2009
  32. Good Move to NYC
    Had a good experience on my recent move to NYC. The pickup crew was friendly, the office was nice. I had an on-site estimate and asked for a binding price. The total cost was as expected but I needed a shuttle which I was hoping to avoid since the truck was too big to turn down my street. I kind of figured it would happen though so I wasn't surprised. The delivery driver was nice and patient even...
    Read More On Citysearch mandymoo2 12/7/2009
  33. Elephant Movers - Horrible
    Local moves maybe fine, but I had a horrible experience with an interstate move from Austin to Irvine Calif. The initial quote was $2000. Then, after a representative visited my Austin apartment at my request, the quote went to $3000 because of furniture I had in storage. By the time the furniture arrived in Calif (the movers kept my items on the truck until I paid in full and signed all their do...
    Read More On Citysearch kevink3 12/6/2009
  34. The BEST movers I have ever used!
    Elephant Moving moved us from North Austin to Dripping Springs last week and swear I will never use other movers again - they were FANTASTIC! I cannot praise them enough. The move went so smoothly and the crew was so wonderful through the whole process. Our estimator told us up front that we definitely had 2 truckloads of stuff, which I know already since our 4 bedroom house is pretty full and us...
    Read More On Citysearch bbutters 11/16/2009
  35. Don't Believe the Ratings
    I chose Elephant Moving because of the high ratings they received. However, we soon realized the ratings may not tell the whole story. I have moved a number of times in the past and this has been, by far, the worst experience of all. This is the first time I had such bad service that I felt compelled to complain. Elephant Moving, Inc. moved our furniture and belongings earlier this year. I...
    Read More On Citysearch amudry 11/12/2009
  36. Stellar Out of State Movers
    Just had our stuff delivered in New York and thought the whole thing went really well. The crew who picked up in Austin was really friendly and professional. They made sure all our stuff was packaged super well for the long journey. We have 1 antique piece that I was worried about, but they wrapped it perfectly in blankets and cardboard and plastic and there was not a single scratch when we recei...
    Read More On Citysearch bevyboo 10/23/2009
  37. A Really Positive Experience!
    I?m just a few days off of a move completed by Elephant Movers and felt compelled to chime in about my experience. It was terrific. Every step of the way was handled in a professional, timely, and flexible manner. I really felt catered to, which is amazing to feel when it comes to something like moving. A representative came to our business and conducted a very thorough Q&A with us (free of c...
    Read More On Citysearch verdefrijole 10/21/2009
  38. Great job moving me in terrible weather!
    I moved recently with Elephant Moving during a terrible thunderstorm. I thought the move would have to be cancelled due to the awful weather, which would have really put me in a bind with my house closing since I had to be out. I called the office to see if they were still going to move me and they said unless I wanted to reschedule the crew would be there as scheduled. They warned me up front th...
    Read More On Citysearch mom2be12 10/3/2009
  39. Overall a Positive Experience
    We hired Elephant Moving to move us to Washington state and were generally pleased with the service we receive. The office salesman was informative and helpful and gave us good price quote for whole house based on the list I gave. The movers who came to pick up were friendly and make sure we know all the charges like when they need to use extra materials to protect glass pieces we have. We use th...
    Read More On Citysearch sunyounchung 8/27/2009
  40. Very Pleased
    I was really pleased with the service I received for my move from Pflugerville to Groesbeck. I had a 3 man crew. They were polite, careful with my stuff, and worked hard. The guys wrapped all my furniture, took great care of some of the fragile stuff, and even reconnected my washer and dryer. They came in half an hour under the estimate, which made me very happy. I was very happy with the service...
    Read More On Citysearch jonnjo 8/24/2009
  41. Very Good Move Experience
    My realtor recommended them, so I called them first. They sent an estimator who went through each room of my apartment and made sure we didn't leave out any furniture from the quote, and they also asked about the stairways, etc. The estimator told me the move would cost about $560 based on an hourly rate for a 4 man crew. I called two more movers both of whom were short and rude on the phone. One...
    Read More On Citysearch ggg2 7/26/2009
  42. Wonderful Move Experience-Would Use Again in a Heartbeat!
    We moved a two bedroom appartment into a three bedroom house. We have a lot of stuff and easily filled up the whole truck. Despite this, it was an extremely quick operation - a little over four hours total. I chose Elephant Moving because they said they would send four movers instead of the 2 man crew quotes I was getting from other movers. The 4 man crew was on time and they worked amazingly qui...
    Read More On Citysearch purplemax 6/15/2009
  43. Best Movers I've Ever Used - No Kidding!
    I thought the service that Elephant Moving provided was absolutely wonderful. I used them for my move from Kyle to Austin. The crew that moved me worked fast but obviously knew what they were doing. They wrapped everything really carefully; I was very impressed with how they worked. None of my fragile stuff was broken and all of my furniture arrived in excellent condition. Getting a quote was e...
    Read More On Citysearch Citysearch User 5/17/2009
  44. Friendly & Fast Interstate Move
    I recently moved from Austin, TX to Baton Rouge, LA and utilized Elephant Moving Inc. for the interstate move. My entire experience with the staff was excellent. The people I worked with to book the move and procure moving supplies were very helpful and pleasant. The moving teams in Austin & Baton Rouge were fast, courteous and pleasant. They took great care with my belongings and my boxes and ...
    Read More On Citysearch kport 5/14/2009
  45. Awesome Short Notice Movers
    I called Elephant Moving after I found out from the company I originally hired that they no longer do moves in Austin. What a hassle from those guys - I booked online and I even paid them a deposit on my move and they waited until the day before to tell me they couldn't move me (who knows if I will get my $$ back). So I panicked and started calling movers on Sunday (almost no one was even open) t...
    Read More On Citysearch jjsheer 2/23/2009
  46. Positive Experience (again!)
    I used these guys for the second time recently and I thought they did a fine job. The were on-time, the crew was friendly and they worked fast. I like how they wrap up my furniture every time even though my move is always such a short distance. No complaints, and next time I move I'll go with them again. I have recommended them to friends who also thought they did a good job, and based on my rece...
    Read More On Citysearch omaureen 2/19/2009
  47. Commercial Moving Experts!!
    Wow! I cannot say enough about how professional and all around wonderful this company was. We used Elephant Moving to move our business last week. We went from a high rise to our own 3 story building. These guys made it look easy! Our old building had a lot of requirements for moving out (restricted hours, freight elevator, floor protection, insurance) and our move coordinator made sure that ever...
    Read More On Citysearch bqex 1/15/2009
  48. Fast and Friendly
    I used Elephant Mving to move me in town last week. I decided to move all the small stuff myself and leave just the big items for the movers. I kind of wish I had let them move it all after seeing how fast they were. I spent 2 weeks carting things to my new place because I wanted to save the cash, but I think all the gas I spent (not to mention all my time) ended up costing more than if I had the...
    Read More On Citysearch nolanono 1/12/2009
  49. Brilliant job!
    This company was very professional and knowledgable and I would recommend them to anyone who asks. The salesperson made me feel very comfortable about using her company, and informed me of a lot of charges that other companies never mentioned. I was glad that they tell you up front what might be, instead of hiding those things and surprising you with extra charges and fees. Because of this I deci...
    Read More On Citysearch aaronaa 12/29/2008
  50. Great Job on my out of town move!
    They moved me to Phoenix - did a great job. The crew who picked up my stuff in Round Rock was so nice and professional. They worked fast and made sure everything was totally wrapped up so it wouldn't get damaged. I did most of my packing, but they needed to box a couple of things that I wasn't sure what to do with, and they did a wonderful packing job on those things. The price was one of the bes...
    Read More On Citysearch leoll12 12/19/2008
  51. Very Nice Movers
    I like this company and am very happy with service they give to move apartments. I have trouble with english but they help me a lot to make sure I understand evrything. The sales person was nice and helped me. She sent many emails to answer all of my question becuase i can read better than speak to her on the phone. Good estimate and good price for move with full services disassemble and wrapping...
    Read More On Citysearch bobbigrrl 11/17/2008
  52. Pleasantly Surprised
    Introduction: First things first, I will admit that I was worried about them writing their own reviews on this site since I saw so many maxed out ones. I decided to ask both Elephant Moving and Blue Ribbon Moving (the company that my previous apartment, The Gables at Town Lake, recommended) for quotes. I figured that I'd go with Blue Ribbon because they didn't damage my stuff too badly during ...
    Read More On Citysearch callmety 11/17/2008
  53. WHAT A BREEZE!!!
    Since moving is incredibly stressful it is nice to know that Elephant actually is very professional, friendly, and quick. Most moving companies that charge by the hour you would think that they would take their time. I was pretty nervous about the hourly rate thing, however, they are very quick making your time valuable. The foreman was very accomodating to our needs and the crew worked fast and ...
    Read More On Citysearch bellababy1 11/10/2008
  54. VERY BAD experience--read this first!!!
    What happened, you ask? First, the men who came to move our boxes were very rushed and didn't invoice all our boxes carefully. They took several boxes to the truck without recording them (which means those boxes could disappear and we wouldn't have a record of them). They dropped my most expensive possession, an electric piano, 3 feet onto the floor. The foreman was defensive when we asked him qu...
    Read More On Citysearch bijoubijou 11/8/2008
  55. Fantastic Piano Movers
    I hired them to move my baby grand piano from Pflugerville to Round Rock after the first company I hired to move my house including piano sent out 3 guys who clearly had no idea what they were doing. Elephant Moving did a great job and definitely knew how to take care of my piano. There were 4 guys on the crew, they had all the equipment for moving a baby grand piano, and they wrapped it up in 2 ...
    Read More On Citysearch marilynbb 11/3/2008
  56. Had 2 Great Moves with These Guys
    I used this company to move me twice. Once was in town and the second move was to California. I had a great experience both times. The local move had a really professional crew who took less time than estimated, so it cost me less than I had thought it would. That was pretty cool. The move to California went well too. The crew that picked up the job was awesome, and they packed a few things for m...
    Read More On Citysearch brad543 10/31/2008
  57. Great service and great job
    I used Elephant moving 3 times in the last year - twice I called them with a request to help move something the same day and they found a way to work me into their schedule. Every time they came they sent courteous, efficient workers who showed concern for the property being moved and the location. Thank you Elephant Moving.
    Read More On Citysearch techgal 10/10/2008
  58. Very Nice Service, Very Positive Experience
    We used this company to move our things from TX to CA. We've moved interstate a few times, and usually it has been a pretty awful experience but Elephant Moving did a great job. The sales person gave us a lot of information and made sure we would be aware of all policies and possible charges ahead of time, so there were no surprises like with some of our previous moves. The crew that picked up ev...
    Read More On Citysearch terrytoo 9/12/2008
  59. Good moving company
    I moved about two weeks ago with Elephant Moving. They were very professional and knew what they were doing. Very good moving company.
    Read More On Citysearch eades12345 8/29/2008
  60. Great customer service
    Elephant Movers offered hassle free, on-time moving experience. They were very careful packing, unpacking and extremely courteous. Would absolutely recommend to anyone moving.
    Read More On Citysearch WGSN 8/27/2008
  61. You get what you pay for!
    I used Elephant Movers about 3 weeks ago and was very pleased. I was very worried about choosing good movers after being burned several times in the past. I carefully reviewed many websites and reviews, and most seemed like fake reviews (it's kind of obvious when there are multiple reviews around the same date!). The estimator came the day after I called and quickly checked out what I needed t...
    Read More On Citysearch numom1 7/12/2008
  62. Great moving service!
    I hired Elephant moving to move me out of my apartment about a month ago and I was very happy with their work. They called the day before to confirm, a hour before they got there, and they showed up on time. They were done moving my one bedroom within two hours, and they had brought 5 guys to help. The price I paid was the same as my estimate, and it was the lowest price I found anywhere. They we...
    Read More On Citysearch Lauren293 6/4/2008
  63. On time and strong!
    We hired them for an in town move for just our heavy item we couldn't move ourselves. They were on time and quick. Two nice guys also. The stand up washer/dryer did take some bangs moving down 3 stories in from an apartment but we knew it would be tight. I'd use them again.
    Read More On Citysearch EastSideAustin 5/4/2008
  64. Incredible Moving Service - Would recommend again and again!
    I moved at the end of December and had called about 10 different companies to schedule a move. Elephant was able to schedule a move just a couple days before my move-out date. The crew did show up late, but once they got there, they more than made up for their tardieness. The company even sent out an extra man because they were late. They wrapped everything carefully, and nothing was damaged ...
    Read More On Citysearch devls24 1/14/2008
  65. Excellent Move, Excellent Service All Around
    I chose to use this company partly because of the great reviews I saw here on Citysearch. Everyone had such great things to say about them (aside from the 1 person who apparently didn't even use their services), and I am very pleased to report that my move was excellent! The whole thing went very smoothly. I hate moving (don't we all!) and was resigned to the idea that it would be as much fun as ...
    Read More On Citysearch appleaday1 12/29/2007
  66. Great job! Great Movers!
    Elephant Moving Inc. is by far the best moving company that we?ve used in Austin! They showed right on time and got right to work. They were very careful with our belongings and wrapped the furniture better than I would have on some of the less expensive pieces. We had a crew of 4 guys and they were very professional and organized. Also, I appreciated that we were given a discount for being asked...
    Read More On Citysearch ealb1972 12/20/2007
  67. Great Moving Experience
    I had a WONDERFUL MOVING EXPERIENCE with this company. The showed up right on time (actually a little sooner than scheduled, but I was hoping to move earlier so that was great for me!). The office staff was always courteous and helpful when I called. I even had to reschedule on kind of short notice because my new apartment wasn't ready yet and the office was very nice about it and squeezed me in ...
    Read More On Citysearch bjb3 12/14/2007
  68. Very positive experience!
    Got a stressful day off to a great start! I felt completely taken care of. Everything from getting an estimate, to having boxes delivered to the move itself was smooth sailing, no worries. The emails leading up the move - checking in to see if I needed anything -- were very reassuring. The team was very professional, courteous, timely and all had a wonderfully helpful attitude. I definitely re...
    Read More On Citysearch cgutierrez9 11/12/2007
  69. Best Move by FAR!!!
    Due to a business move, I had to move 3 times in 10 months. The first two times I had to use my company's moving service, which was not very good as I had a lot of stuff broken. The third time, I decided to choose my own moving company, and with Elephant Moving, I couldn't have been happier. Elephant was VERY professional, from the initial estimate to the thorough e-mail communication. They w...
    Read More On Citysearch mkrcb 6/17/2007
  70. Accurate quote, excellent service!
    I'm extremely satisfied with Elephant Moving. I had to change my move time at the last minute because the closing on my new house ran late. Elephant was very flexible and had no problem coming a few hours later. The estimated time and cost to move were accurate and everything was moved without any problems. I will definitely use Elephant Moving again in the future!
    Read More On Citysearch em1248 6/12/2007
  71. Best movers in town, fast movers, friendly movers
    Great service! Prompt delivery! Excellent customer service!! If I ever have to move again, I'm moving with Elephant Moving!
    Read More On Citysearch tedcera 4/8/2007
  72. Organized and Efficient
    They really know what they are doing. Very organized and efficient. They wrapped all my furniture in blankets before they took it out of the house and even did the move in less time than the company we used three months before for the exact same things. Great price, too.
    Read More On Citysearch tguerra 10/25/2006
  73. Elephant Moving knows what they are doing
    These guys are good...really good. I have a lot of furniture that can't take too many bumps or it will fall apart. Plus two glass topped tables and a large mirror. They know how to wrap everything perfectly. Nothing was nicked, chipped, scratched, cracked or broken. I couldn't believe everything made it from my apartment on the third floor all the way across town and up to the second floor. They ...
    Read More On Citysearch morris224 9/3/2006
  74. They turned my worst move experience into my BEST EVER move experience!
    Elephant Moving really saved me! We scheduled our move for 8am with another company and they never showed. We called and waited and called and waited; they never answered and never showed. We had to be out of our house that day. I called three other moving companies and no one could schedule us until the next day. At 11am I called Elephant Moving and they were able to squeeze us into their schedu...
    Read More On Citysearch jbloom123 9/1/2006

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