Whitefire - Diamonds and Fine Jewelry Reviews
Reviews from Citysearch
Overall Rating
- Thank you thank you thank you
Read More On Citysearch by JamesDClark at Citysearch 7/23/2011 - The place to go for creative, untraditional, jewelry design
Read More On Citysearch by PKeefe at Citysearch 6/25/2011 - Whitefire: Simply Incredible.
Read More On Citysearch by SpencerW at Citysearch 6/4/2011 - Whitefire sparkles like the perfect diamond engagement ring
Read More On Citysearch by NathanBGreen at Citysearch 6/2/2011 - Excellent
Read More On Citysearch by td1066 at Citysearch 4/28/2011 - Great place, great people!!!!!
Read More On Citysearch by NandoFF at Citysearch 3/30/2011 - Wonderful Staff and Service and Beautiful, Unique Jewelry
Read More On Citysearch by Danny Piccuirro at Citysearch 3/16/2011 - Very happy with my decision to go to Whitefire
Read More On Citysearch by annC at Citysearch 3/7/2011 - Great experience and beautiful jewelry!
Read More On Citysearch by jentolbe8204 at Citysearch 2/17/2011 - Clarity indeed!
Read More On Citysearch by Janet13 at Citysearch 1/12/2011 - Very pleasant experience and lovely ring!!
Read More On Citysearch by arrrjayyyyesss at Citysearch 12/3/2010 - Great place to buy a diamond!
Read More On Citysearch by jpahmad at Citysearch 11/18/2010 - Malcolm took the time to make my ring perfect
Read More On Citysearch Ryan Russ 10/10/2010 - Whitefire creates fantastic fine jewelry
Read More On Citysearch judy darnell 9/21/2010 - One-of-a-kind jewelry from a friendly, reliable business
Read More On Citysearch eag227 9/4/2010 - What a great surpise!
Read More On Citysearch ginimullig 9/4/2010 - Amazing Custom Jewelry!
Read More On Citysearch Beccaa06 8/13/2010 - Fine Artists and Craftsmen
Read More On Citysearch nancyd22 6/30/2010 - No Place Like It!
Read More On Citysearch butler2bbb 6/19/2010 - Beautiful ring at and excellent value!
Read More On Citysearch csimoes 5/25/2010 - Austin's best kep secret
Read More On Citysearch Javiair 5/3/2010 - Made a daunting decision easy!
Read More On Citysearch bretsam 4/29/2010 - best service
Read More On Citysearch egm1000 4/13/2010 - Good choice.
Read More On Citysearch arsilva 3/6/2010 - Excellent Service
Read More On Citysearch bwright36 3/5/2010 - engagement ring recipient
Read More On Citysearch Jessm 3/3/2010 - Excellent service and craftsmanshipI am very pleased with my experience at Whitefire. I went there to see what options I had for altering my heirloom diamond engagement ring to better fit my taste. Joseph was very helpful and knowledgable and was able to do exactly what I wanted with the ring at a very reasonable price. I highly recommend Whitefire!
Read More On Citysearch ktucker 12/15/2009 - Beautiful, Unique Jewelry, Unparalleled Customer ServiceMy fianc? and I got my engagement ring and our wedding bands from Whitefire Jewelry and we are completely, 100% satisfied with each piece. For my engagement ring, Joseph helped us select a setting based on our preferences and budget and gently steered me toward a radiant cut diamond instead of an asscher cut?he was absolutely right about the cut. I couldn?t be happier with my ring and get so many...
Read More On Citysearch samhoek 11/2/2009 - Amazing Jewelry, Reasonable Prices, Unparalleled ServiceMy fiancee and I got our engagement rings and wedding bands from Joseph, and we couldn't be happier with Whitefire! Joseph took the time to answer all of our questions and made this purchase as easy as could be. If you're considering a jewelry purchase, you owe it to yourself to talk to Joseph!
Read More On Citysearch BJ Hoffpauir 11/2/2009 - Great ResultsI didn't want a diamond engagement ring and came into Joseph's with a ring in mind. Joseph listened very carefully to what we wanted and walked us through the process of choosing a setting and a center stone. He made suggestions without being pushy and the end result was more beautiful than what I wanted to begin with. I have a ring that I will want to wear for the rest of my life and that I a...
Read More On Citysearch jmatlock 10/12/2009 - Great experience for engagement ringMy fiance had a rather unique taste in what she wanted in an engagement ring. With Joseph's help we were able to find a stone and setting along the lines of what my fiance wanted. The end result was perfect, and everyone who has seen the ring has been extremely impressed with it. Joseph was never pushy, and really just wanted to know what we wanted and helped us find exactly that. I would not...
Read More On Citysearch mkkoch 10/5/2009 - Wonderful Jewelry, Exactly what we were looking forJoseph knew exactly what we were looking for. My fiance had bought my diamond online from Blue Nile but they did not have the setting we were looking for. Joseph had the exact setting we wanted and was so wonderful at giving us very personal and speedy service. He had my diamond set perfectly and I could not be happier with my beautiful engagement ring. We are definetly going back to him to pick...
Read More On Citysearch burrisj 9/30/2009 - Wonderful jewelry, wonderful serviceI didn't think anything could take the sting out of turning 60, but Joseph and my husband found the perfect necklace. Joseph took all the time we needed to find just what I wanted. We will definitely visit again.
Read More On Citysearch joannhackett 9/20/2009 - Austin Original; unique, qulaity jewelry store with heartMy husband and my sister knew exactly what type of engagement ring I wanted, but it is an unusual, vintage setting that was hard to find. They went to multiple corporate stores to find it with no luck. My husband came across Whitefire on the internet, so they gave it a shot. Thank heavens! Joseph found the exact setting and diamond for my "dream ring".
I was beside myself when I saw it. It is e...
Read More On Citysearch BreRosie 9/14/2009 - I won't buy jewelry retail again...I was in the market for an upgrade on my wedding ring but I also wanted an anniversary band. Joseph was able to "recycle" my old ring into an anniversary band & use the leftover diamonds in a new wedding ring. Joseph was very pleasant to work with & extremely knowledgeable. I never felt as though I couldn't get exactly what I wanted. The prices are a fraction of retail & the work on my new cu...
Read More On Citysearch Kelly B 8/28/2009 - The only way to buy an engagement ring!!I just got engaged over the weekend and am 100% thrilled about the ring my fiance and I chose through Whitefire. The best thing about Whitefire is being able to customize your ring to fit your budget and preferences. When you go through one of the big chain retailers, you get the very lowest quality diamond at a marked up price and you'll have to deal with high pressure sales. This is not the ...
Read More On Citysearch KLS87 8/17/2009 - Simply OutstandingAfter spending six months diligently searching for an engagement ring, I chanced upon WhiteFire while visiting the Chase Bank building on Burnet Rd.
As a native of England, in an effort to find the 'ideal' ring I even spent a week researching the various gemologist's in Hatton Garden, the UK's diamond capital.
However, I finally made my purchase with Joseph. From a customer service standpoint ...
Read More On Citysearch London79 7/19/2009 - Great workGot a fantastic looking ring that literally got my fiancee stopped on the street routinely. I spent a little more on this than my car, but was still feel I got a very good price on everything. Joseph really did a great job of giving me the right options and guidance to build a winner.
Read More On Citysearch Davidmerv 7/14/2009 - Custom Engagement Ring Success!!Joseph was a lot of fun to work with. We spent about two months custom designing the perfect engagement ring for the perfect girl. He was very patient with my slow decisions and meticulous attention to detail. He was very committed to creating a one-of-a-kind piece. My fiance is ecstatic with the finished product. I would highly recommend White Fire Jewelry for your engagement ring needs!
Read More On Citysearch DBirrch 7/5/2009 - Perfect Job.Joseph and his staff were flawless in helping me design just the right engagement ring. I had family stones and Joseph worked to find a band setting for them and the oval centerstone. I did not know how attached I was that diamond until it saw it on my lady's hand. I look forward to using Whitefire again.
Thank you Joseph.
Read More On Citysearch Shoel 7/1/2009 - Special Personalized ServiceJoseph at Whitefire is really very insightful in determining just the right fit for this special time( marriage proposal) in one's life .He was patient and careful in understanding the true nature of the relationship and the values important to both of us. The ring we selected was indeed a unique ring that was perfect for her hand. You cannot go wrong with the values,personal service and the ca...
Read More On Citysearch Caricari 6/30/2009 - Fantastic Experience!Joseph and everyone at Whitefire are wonderful! I could not have had a better experience. I ordered my UT class ring from them, and they were endlessly helpful, patient, and professional. They went above and beyond to find a ring that was exactly what I had hoped for, at one point even ordering a ring in silver that is usually only made in gold; at absolutely no extra cost to me for the trouble! ...
Read More On Citysearch eromigster 6/9/2009 - HEAD TURNERI was looking for an engagement ring. I had been searching for a particular sort of design in a ring and was able to find what I was looking for at Whitefire. I set an appointment. Joseph was kind and helpful. I was on a very limited budget and I got more than I could anywhere else plus great one on one service. The ring is beautiful and my now fiance' is always telling me how impressed ever...
Read More On Citysearch Sinclair 6/7/2009 - Whitefire Diamonds shinesWe had 2 old family diamonds, not large or great quality, but they mean a lot to us. Joseph took our idea for a pendant and turned a business transaction into a precious memory and heirloom. He treated a relatively minor piece of jewlery (compared to his more fabulous, larger items) as important for him as it was for us. We got CAD drawings, a wax model, which we asked to be slightly modified, an...
Read More On Citysearch JMCK 4/19/2009 - Wonderful experienceWorking with and experienced and qualified jeweler is definately the way to go when you are shopping for the perfect piece of jewlery. Joeseph was exteremly helpful and knowledgable and the products that he delievers are outstanding! I have given his name to all of my closest friends!!
Read More On Citysearch Jolie22 4/3/2009 - I bought my anniversary ring at whitefire jewelryI was looking for someone to make a custom diamond ring for my anniversary. I setup an appointment with whitefire and I am very pleased with the quality and service. I should have gone to whitefire jewelry first and I would have saved a lot of time. Certainly next time around. I highly recommend them.
Read More On Citysearch Maria1312 2/11/2009 - Quality diamonds along with quality customer serviceI searched dozens of stores in search of my engagement ring for my fiance and was lucky to find Joseph and Whitefire here in Austin. I had a little education on the subject of buying diamonds but was re-educated and well informed by Joseph. No other Jeweler I talked to actually took the time to show me how to look for inclusions using a magnification tool as Joseph did. I was 100% satisfied an...
Read More On Citysearch brose78 1/26/2009 - More Diamond for your MoneyAaron - My buying experience was fantastic, no pressure to buy. I called ahead and talked to Joseph told him what I was looking for the next day he had 3 diamonds for me to look at, I picked a gorgeous 1.54 carat cushion cut diamond. I had been to 14 stores before going to Whitefire, so I knew what I was looking for and approx. what it would cost me. The diamond I chose was anywhere from 1.5 to 2...
Read More On Citysearch MariaAaron 1/22/2009 - Best designs !!!Thank you for helping me purchase my engagement ring. Your service was honest and sincere and like other posters I too think I got a great deal buying my diamond engagement ring through whitefire. - Shrudi
Read More On Citysearch shrudhi 1/15/2009 - Best custom engagement ring store in texasAfter visiting many malls and could not decide on what I wanted, I set up an appointment at whitefire jewelry. I have read many reviews of them and expected no sales pressure. I am glad I went there, Not only they helped me with my budget on how much I can afford, they also offered 1 year interest free financing. I bought an absolutely perfect engagement ring, with a GIA certfied center stone. My...
Read More On Citysearch sdjack 1/12/2009 - My Online diamond purchase with whitefireVery good pricing on my diamond purchase. I shopped online at many stores including bluenile and other
popular ones and I found whitefire carry an identical diamond at a lower price. I could have bought it
directly online and saved some cost as whitefire does charges a stocking fee ( a minimal fee for the big purchase that I was making) for viewing and seeing the diamond before purchase at the ...
Read More On Citysearch geethads 1/6/2009 - Refreshing ExperienceI actually met with Joseph back in October but have been busy with work and travel. Writing this review has been in the the back of my mind this whole time because I felt the need to share my very positive experience with Joseph in selecting my fiancee's engagement ring. I can't even imagine taking the "mall tour" again. We received such personal service and the ring presented to my bride-to-b...
Read More On Citysearch brokenbow 12/28/2008 - We are very happyThanks again for all the help with my engagement ring. Ginny and I went out to Enchanted Rock outside Fredericksburg TX. We climbed to the top, found a quiet spot, I got down on one knee... and she said yes.
Thanks again. You exemplify what everyone should look for in a jeweler. I could not be happier.
Have a great day.
Chris Glancy- Austin, TX
Read More On Citysearch cjglancy 12/18/2008 - Professional and HonestMy fiance and I had been looking to trade in some heirloom jewelry and use some of the stones to create her new engagement ring. After visiting with nemerous jewelry stores and other local jewelers who insisted that we spend double the amount of the trade in value we found Joseph. He was by far the most knowledgeable, professional and down to earth gemoligist that we found. But where he really st...
Read More On Citysearch Andrew328 12/16/2008 - highly recommend whitefireJust wanted to say thanks for the help and for making the experience of buying an engagement ring enjoyable. After I had already picked up the ring, Ruth wanted to go shopping for settings (she didn't know that I had bought the ring already.) Every store that we went into was very uncomfortable. Some salespeople even blew us off if we told them that we were only interested in the setting and not ...
Read More On Citysearch jasontg 12/16/2008 - Appreciate the professional assistance & time spent withI sincerely appreciate the time you spent with me evaluating my choices in regard to diamond quality. I never felt any pressure from you, I feel that your advice was sincere and professional, and clearly your professional qualifications are outstanding. I appreciate working with someone that has high professional ethical standards and offers zero sales pressure.
The time you spent evaluating t...
Read More On Citysearch dginther 12/13/2008 - Great service and Great diamondsI have worked with the staff for a number of years now, and I have always been impressed with their ability to listen to my needs and desires. I recently got married, and everyone loves our rings. In fact, my wife still gets compliments from strangers about how beautiful her ring is.
WhiteFire is very knowledgeable about the diamond industry, and I trust them with all my diamond purchases.
...
Read More On Citysearch nigelprentice 12/12/2008 - simply the besti looked and went to many different places before i settled on white fire , i the reason why i picked white fire is because they didn't just try to sell my a design they took the time to teach me about my diamond and how my diamond is my diaomnd then asked me what i wanted my ring to look like then made me a perfect ring
Read More On Citysearch simplythebest08 12/11/2008 - A big thank you
Joseph,
I would like to thank you personally for eliminating the stress of
shopping for an engagement ring and making it a very rewarding
experience. Your professionalism and quality of products will ensure
that I return to White Fire Diamonds & Fine Jewelry for future
purchases.
Tommy - Austin,TX
Read More On Citysearch tommyjo 12/11/2008 - sheer successThank you so much for your help in helping us select my diamond anniversary ring. It has been a real pleasure working with you, and your role has been pivotal. Al and I spent many hours going into various jewelry shops and countless jewelry exchanges in the Diamond District of NYC. You have no idea how many times we were bombarded by high pressure salespeople telling us they know exactly what we'...
Read More On Citysearch kelyv88 12/6/2008 - Joseph is the jeweler you can trustWe?ve been buying expensive jewelry for years, but I never knew what a wonderful experience it could be until we met Joseph of WhiteFire Diamonds. Every purchasing session is educational and informative; customer service is top notch; and I know when I leave that I am getting the most for the amount we are spending. When my wife had trouble with the diamond of a necklace sitting correctly, Jose...
Read More On Citysearch JEGH 11/20/2008 - Excellent company to do businss withI personally experienced the utmost pleasurable, professional, courteous transaction with Joseph of white fire jewelry. His knowledge and expertise put me at ease while coordinating my business deal. I will and have recommended white fire jewelry to friends and family.
Cindy V.- Austin, TX
Read More On Citysearch voudoris 11/9/2008 - Good place to buy jewelry in austinThe setting I bought from Joseph at Whitefire was exactly what I had looked everywhere to find. The only problem was that it didn't appear to come in the finish that I needed. No problem for the folks at Whitefire- they ordered the setting and put the satin finish I was looking for on the ring themselves. It ended up perfect! Joseph spent more time on the phone with me answering questions and ge...
Read More On Citysearch Estrum 11/7/2008 - Diamonds That Shine Buying jewelry is not an easy thing. All women love diamonds, and I wanted a piece of jewelry that BLINGS. Well, I got what I wanted! I LOVE my jewelry and I can honestly say, I received the BEST customer service you can ask for. I was never pushed or persuaded to buy a specific piece. I was shown several items that were in my price range. So, to sum it up ? I AM A HAPPY CAMPER!
Read More On Citysearch 12141018 11/3/2008 - Happy jewelry customer - See you soonJoseph, I have been wanting to send you this email for quite some time. Sorry for the delay. You know how I was so worried about my diamond not showing enough colors. Well, I have got to tell you, it's beautiful. There are so many colors coming from this diamond. I really love it and am enjoying it everyday. It seems to be getting smaller but then I look at my original stone and notice the size d...
Read More On Citysearch sonjacalderon 10/30/2008 - Best Custom JewelryIn late spring my son in law brought back a number of rubies from
Afghanistan. I was thrilled to receive two large stones, one for a ring and
one for a drop, as well as two smaller stones for earrings. The rubies were
not extremely high quality, just a beautiful color and it was great to have
been remembered by my son-in-law. I took the stones to White Fire Jewelry,
they appraised the stones...
Read More On Citysearch DonnaGunn 10/29/2008 - Wonderful customer serviceI received excellent customer service from Joseph at Whitefire. He really listens to what you are looking for, and takes into consideration your budget. He created a stunning engagement ring for me after my original set was stolen. He worked extremely hard to ensure he found a center stone that met my criteria within my budget. He worked with me on the setting I was considering having made an...
Read More On Citysearch JGlynn 8/4/2008 - Expert knowledge and the best custom designed jewelry!I recently received a call from one of my very good friends I grew up with. She indicated to me that she was blown away by the expert knowledge of the staff at White fire diamonds. She shopped many of the local retailers in her area (Houston, TX) and just was not pleased with all the so called "designer name" styles. She said they all seemed to look alike and there wasn't really any originality t...
Read More On Citysearch anamaria37 8/3/2008 - A different approach that I think you will enjoy!My fiance and I went to local jewelry stores like typical couples in the market for a special diamond ring. We weren't really blown away by anything we saw at those places - especially the prices. From a simple web search, we found Whitefire and decided to give it a try. She and I went to Whitefire only knowing what we had learned from hard-core mall-type jewelry salespersons, so we went in a ...
Read More On Citysearch bemaldonado 7/25/2008 - Beautiful designs, very knowledgeableJoseph is very customer service oriented and timely with appointments. There were many wonderful designs to choose from and the final product exceeded my expectations.
Read More On Citysearch LoriGriggs 7/14/2008 - Amazing RingMy fiance bought the diamond for my engagement ring from Joseph at WhiteFire Diamond after a friend who had used Joseph for his fiance's ring recommended him to us. We actually live in Dallas, and after talking to several Dallas jewelers, my fiance called Joseph just to get a price comparison. It ended up that Joseph was able to get him a better diamond at a lower price. Joseph then sent the diam...
Read More On Citysearch Rachel09 7/9/2008 - Excellent customer service, no pressureThis was my first diamond/engagement ring buying experience. White Fire was the first place I looked and the only place I would recommend to my friends and family. The service was genuine, timely and above all else, honest. We had seen a ring that we absolutely loved and wanted something like it with a few modifications. The finished product was exactly what we wanted. Highly recommended!
Read More On Citysearch Justinpress 6/22/2008 - Beautiful engagement ring!The people at White Fire helped my fiance to design an absolutely beautiful engagement ring! My fiance spoke very highly of the owner, the selection, and the personalized assistance. We will definitely be going back for our wedding sets, maintenance, and other fine jewelry!
Read More On Citysearch esmereldanillo 6/16/2008 - Great, Friendly Service, and Affordable Prices!I really enjoyed my experience working with the folks at Whitefire Jewelry. They're knowledgeable, honest, friendly, and most importantly for me..patient! When shopping for my fiancee's engagement ring, this was the only place where I didn't feel like I was tricked or pressured at all. They really made me feel like a valued customer. Not to mention, their selection of wholesale diamonds is, i...
Read More On Citysearch Baldwin27 6/16/2008 - Superior service and productsJust wanted to say "thanks" again. Your products are far superior to
pretty much any other shop in town, and you are super informative. It
was a great experience, a lasting one, and I look forward to being able
to do business with you in the future. Thank so much.
Read More On Citysearch wileyf4i 6/10/2008 - Personalized ServiceMy husband and I bought a wedding ring from Whitefire jewelry. The service was very personalized and Mr. Villarreal was very helpful in our decision process. The ring is beautiful and I am very happy with the overall experience. My husband and I shopped around for rings of the same quality and size at Gordon's, Zales, and other chain stores. These prices did not even compare to Mr. Villarreal...
Read More On Citysearch JulieMunoz 6/10/2008 - Great service and pricesI would highly recomend anyone wanting jewelry to visit Joseph. He helped me design both an engagement ring and wedding band which both turned out perfect. His knowledge and easy going personality made my buying experience a breeze. There is a reason why so many people recommend Whitefire Jewelry!
Read More On Citysearch justintex 6/9/2008 - Excellent experienceMy boyfriend got my beautiful engagement ring from Whitefire jewelry. We had the get the ring re-sized, and Mr. Villarreal was incredibly helpful and personable. Overall I had an excellent experience with Whitefire and would enthusiastically recommend them to others.
Read More On Citysearch Emily26 6/9/2008 - An incredible experienceThe staff at Whitefire is phenomenal. They helped me create a piece of jewelry that I truly enjoy wearing. I was never told what I wanted was impossible...I told them what I wanted and they gave me a number of options to select from. The turnaround time for the pendant we created was faster than I had anticipated. When I saw the finished product, I couldn't have been more pleased. I have no ...
Read More On Citysearch KimG1 5/19/2008 - Very good dealerA friend told me about whitefire, but I needed ring very fast. Made apt. and found ring I was looking for. Joseph got the ring in less than a week for our 10 year anniversary. Highly recomend his service, he took me through the whole buying process. This is the first real expensive ring I have ever bought, and the price was very very good. I will always recomend his services to my friends in...
Read More On Citysearch theseshortsareexpensive 5/17/2008 - Delightful ExperienceWhitefire has some of the most exquisite pieces of diamond jewelry i have ever seen. They offer an exclusive collection of dazzling diamonds and alluring wedding rings of unique characteristics. Apart from making a style statement, they provide the right worth and value for money. They are luxurious and at the same time very very elegant. Whitefire put an end to my search for fine diamond jewelry...
Read More On Citysearch priya77 5/17/2008 - Great experience; best service; very competitive pricingI bought the engagement ring at Whitefire. After comparing with several other options in Austin, Joseph at Whitefire made me feel by far the most confident. He was great in educating me about rings, his prices are MUCH better than in most storefront shops in town, and the entire buying experience was great.
There was no pressure at any time, and he was always super reliable when he gave me price...
Read More On Citysearch nero67 5/14/2008 - extremely knowlegable and 100% pressure free consultationi do not know anything about jewels or diamonds, nor do i pretend to. joseph at whitefire was extremely helpful in educating us on gems and jewelery, and also very sympathetic to our financial situation (we are not wealthy by any stretch of the imagination). we made an appointment with joseph, and for absolutely no obligation, he gave us an hour of his time to help us decide what would be right...
Read More On Citysearch yoyo138 5/9/2008 - I am very pleased with whitefire jewelryI have been purchasing jewelry from whitefire for the last few years and never had a chance
to submit a review for them. This is not a review about one single purchase but an experience of
multiple years. The friendly staff, non-pushy attitude, reasonably priced without sacrificing the
quality are all the plus points. I have recommended many of my friends to visit them by word of mouth
and i...
Read More On Citysearch leelakrishnan 5/6/2008 - Great place to buy customized jewelry.Run by very warm, caring people. They will take the time to talk with you to find out what exactly you want. The packing of the items you buy is beautiful and very special.
Read More On Citysearch xannah 4/21/2008 - Great Customer Service & Excellent Quality of JewelryWhitefire staff were very professional, creative, and timely with my husband and myself about creating a beautifully crafted custom wedding band. The service was amazing--everyone was so quick to answer my questions in a professional and friendly manner and the ring surpassed my expectations. I would highly recommended Whitefire to anyone looking to have custom jewelry designed!
Read More On Citysearch dldavidson 3/17/2008 - awesome customer servicethey were very friendly and convenient. They met our needs and the customer service was wonderful. this was a great experience.
Read More On Citysearch ZainabAmeri 2/28/2008 - Best Service, Best Product, at Best PriceThe first time I dealt with Joseph was a couple of years ago. I didn?t purchase anything from him and he still gave me the great service, as if I purchase with him before. Joseph taught me what to look for and explain the qualities of a good Diamond. He answered all the questions regarding Diamonds and other precious stones. He was VERY patient with me.
When considering an engagement ring I wen...
Read More On Citysearch AvelaIII 2/11/2008 - The only place I'll shopJoseph had the inventory, customer service, and fair pricing that I was looking for. It was so easy to purchase a high quality diamond engagement ring and wedding bands! I wish I had started working with Joseph prior to wasting so much time at "storefront" shops. Lesson learned... I expect to begin and end my future shopping with Joseph at Whitefire.
Read More On Citysearch garganta 2/9/2008 - Don't hesitate, MAKE an appointment TODAYYou would have to pay for this kind of service at Tiffany's. As soon as you walk in the staff is warm and welcoming and Joseph gets straight to business. You are more than welcomed to drinks and snacks while discussing gems, diamonds, rings, etc with Joseph. It is all complimentary! You are never made to feel that you couldn't understand the intricacies of purchasing the perfect engagement ri...
Read More On Citysearch thezuzek22 12/26/2007 - A place to buy with confidenceI just purchased a diamond for our 30th anniversary from Whitefire Diamonds, and Joseph's personal service was excellent. It is a good feeling to walk away with a major purchase with the feeling that you are not just another customer, but a client that has been given respect, listened to and accomodated. I will certainly return to Whitefire, and will recommend it to my friends and family.
Read More On Citysearch solisfamilyfour 12/22/2007 - Don't be intimidated by the appointment-only hours!Don't be intimidated by Whitefire's appointment-only hours. Joseph is fabulous to work with - even if you're not planning on spending much money, like my fiance and I. All we needed was to reset a diamond we already owned into a new ring - but we were treated like millionaires. Joseph respected our opinions, helped my fiance get a better idea of what he wanted in his wedding band, and didn't p...
Read More On Citysearch aelizabethk 12/20/2007 - The BEST experience shopping for jewelry I've ever had!!! I only had 1 1/2 hours to buy my girlfriend a B-day gift, stop at HEB, wash dishes, and take a shower before she got home ON her birthday. I did a search on the net, and found great reviews about WhiteFire, and off I went. I didn't catch the fact that they were by appointment only, but given my desperate state, Joseph hooked me up. The service was excellent!!! He bailed me out big time. With...
Read More On Citysearch justjon28 10/26/2007 - "It's Perfect!"
That is what Priscilla said when I presented her with the engagement ring I purchased from White Fire. Perfect also describes my experience in working with Joseph on selecting the ring. I visited several retail shops before coming to WhiteFire, and none even had the type stone I wanted. They were able to immediately provide EXACTLY what I was looking for and at a price that worked within my bud...
Read More On Citysearch jmvc 8/21/2007 - Like Having A friend in the businessI have worked with the staff for a number of years now, and I have always been impressed with their ability to listen to my needs and desires. I recently got married, and everyone loves our rings. In fact, my wife still gets compliments from strangers about how beautiful her ring is.
WhiteFire is very knowledgeable about the diamond industry, and I trust them with all my diamond purchases.
...
Read More On Citysearch nprentice 8/19/2007 - What an incredible design!Hello Joseph,
Danny brought home the ruby earrings that you designed for me last night. They are truly spectacular! I just want you to know that I think you really out did yourself on the design! I love the cabochon rubies and the diamond accents add just the right touch! The earrings hang perfectly, they are substantial, yet they are not heavy on my earlobe! :) The rubies on the earrings ma...
Read More On Citysearch davilal 8/10/2007 - White Fire Diamonds and Custom JewelryMy fiance and I had had some difficulty in finding a service in town that could custom design our engagement ring, but after two dissapointing visits to other stores we discovered that the third time is certainly a charm. From the very beginning, our experience working with Joseph to find this ring was enjoyable, productive, and stress free. He was very supportive of our wish to go with somethi...
Read More On Citysearch pjhobbs 8/3/2007 - Best corporate jewelry gift everOur company traditionally have done white elephant gifts at christmas. This past year our company did so well, we decided to give all our employees nice jewelry gifts. We located whitefire jewelry on the internet and we narrowed our purchase to "pearl bracelets". After a breif email exchanged, whitefire was able to give us a quantity discount on the bracelets we chose. Not only the product was de...
Read More On Citysearch dbtxcpa 7/30/2007 - Great Customer ServiceMe and my husband of 11 years were in the market for a unique anniversary gift and we had a hard time finding something in town to fit our taste. We went to White Fire and picked from their selection of custom jewelry. I love the idea of having something that nobody else will ever have. I highly recomment White Fire for all of your jewelry needs, I even had some appraisals done that I was putt...
Read More On Citysearch jsmith50 7/26/2007 - Beautiful JewelryMy husband and I where looking for a wedding ring and found that WhiteFire was the place to go. We told them what we were looking for and before we knew it I was wearing a gorgeous ring. They where extremely professional and answered all our questions. We will defiantly go back for another purchase.
Read More On Citysearch sylvia05 7/26/2007 - Exceptional Customer ServiceMy husband and I recently celebrated a wedding anniversary in Hawaii. I wanted to surprise him with a new wedding band. After researching my options I decided to visit Whitefire Diamonds online. I was very impressed with the content of the website and how user friendly it was. After purchasing my ring online I promptly received an email from Joseph detailing my purchase. Because this was a surpri...
Read More On Citysearch joannab5 6/26/2007 - Great customer serviceMy husband recently bought an engagement ring from Joseph and we were very satisfied with their service and their promptness in delivering our ring to us. The ring was so beautiful an breath taking. We will only go to Joseph for jewelry because we were very happy with everything. Thank you Joseph.
Read More On Citysearch shemp 3/29/2007 - Best Deals!!I went to see Joseph at Whitefire Jewelry for a gift for a special someone recently. I didn't know what to expect at first ,but I found thier prices to be very reasonable more affordable then some others places here around the Austin area. The selection was great and the service was excellent. I was treated very fairly and was toatally satisfied with my selection. As for my special someone....
Read More On Citysearch big_jav41 3/27/2007 - Best jewelry selection in austinI bought a diamond necklace for my mother for her 70th birthday from Joseph. It is a very elegant design with 40 small diamonds. This is actually from the estate jewelry collection at whitefirejewelry and was worth over 8000 dollars. But I was able to get a very good price from Joseph and needless to say both my mother and I are very happy with the purchase. I highly recommend this store to all m...
Read More On Citysearch luis321 9/7/2006 - The very best of customer service and attention to detail.Everyone should buy their diamond engagement ring from WhiteFire! They are knowledgeable and very eager to help, whether your budget is $3000 or $30,000, you are treated with equal respect. Your hard earned dollars will go further with WhiteFire!
Read More On Citysearch reynardo 8/13/2006
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