

















































































































I cut my normaly long hair into a bob and dyed dark brown and I hate it..... I knew I needed to splurge on a quality stylist from a quality salon.Base on City search results I booked an appointment with ANGELA at phoenix salon & spa, she did a great job with my already short hair. She cut , color & highlights. She was so friendly and offered her expert opinion wich I`m glad she did because he...
I love going to Phoenix salon and spa because the service is just amazing. Everyone that I have ever met with has been so helpful. They really go out of their way to make their clients happy. My favorite stylist is Sherry, not only does she always give me a perfect hair cut and style, she is also very nice. Love Love Love this place....
Sherry is gifted at cutting hair. She did a GREAT job with my fine limp short hair and has continued to work with me. It now has volume and looks beautifully cut. It takes minimal styling and care. She has the best attitude of any stylist I have ever worked with. She really wants her client to be happy.
Ali does a great facial, leg, underarm, brow wax. She has created an oasis of relaxation th...
I just got a great haircut from Sherry. So happy she is there.
I had a GREAT haircut from Sherry. I also recevied a wonderful massage from Dion. I can't wait to go back!
1. Staff is rude. 2. You have to pray they don't assign you to the someone who doesn't know what the hell they're doing. 3. Overpriced when you look at the level of service and lack of expertise.
I have been going to see Sherry for my hair- both highlights and cutting- for many years. She just moved to the Phoenix from her other hair salon and I hope the owners there realize how lucky they are that they have Sherry. She is so talented and so nice and I was nervous to make the switch but am so neurotic and selfish about my hair, I wasn't willing to take a risk and try someone new. I wen...
I had a wonderful experience after a short stay in there lobby, Where I was asked if I wanted coffee or tea. Then I was swooped in to the back to be pampered with all my scheduled treatments. I loved the service and the girls. Just make sure to book your appointments in advance so you can enjoy yourself.
I preffered the spa treatment but the manicure area seams to always be busy. love this place...
I JUST HAD THE BEST RAINY DAY, THOUGH I DID
BOOK WEEKS IN ADVANCE AND ITS RAINING I REALLY FELT LIKE I FOUND AN OASIS IN THE CITY TODAY. I WAS GREATED PROPERLY AND PAMPERED THE WAY I NEEDED . THANKS FOR MAKING ME A PHOENIX
Easily the worst spa I've been to in Philadelphia. Most of these "glowing" reviews were probably written by the staff. Apparently, some of these folks think working in an "upscale" scale, somehow gives them the right to be rude snobs. Get over yourselves, you work in a spa for a living, and take a class in customer service 101.
I had been given a gift certificate to the "best salon in town" but the colorist/stylist was un professional. wanted me to pick my hair color from a chart, I could do that in CVS. She used a razor on my hair and it feels terrible. Didn't bring me coffee had to ask another customer for a magazine Then when I went to the counter to pay and the bill was $165 I was shocked she wasn't a top stylist
...
I just returned from a trip to the Phoenix salon and spa where I got my hair cut and colored from Bruce. He did a great job on my highlights and cut. He listened to what I wanted done and did exactly that.
The only thing I was disappointed with was the price. Talk about sticker shock! My bill came to just under $300! He recommended I try some express color for 7 minutes which is a dye ap...
I'm extremely disappointed after visiting Phoenix Salon two weeks ago. I booked a hair cut, they did not let me choose the stylist I wanted although I was a new client. And I came in 10 minutes early and wasn't seen until 20 mins after my appointment. The haircut was way over priced for the quality, and for a regular stylist. Would not accommodate for my concerns. Would not recommend this salon t...
Best massage ever. She even took some extra time which was very nice.
Bruce has been doing my hair for 7 years and i couldnt ask for anyone better. He is the best person to have ever colored and cut my hair. Everywhere I go people always say, "i love your hair color." I would refer anyone to him. I believe that he makes me look a lot younger than I am. I was picked for one of his hair shows since my hair always looks so good. I can't say enough about Bruce, I...
I know it sounds exaggerated when I say "the best ever" but in this case it is true and I wanted to share my experience with Augustine at the Phoenix. I was looking for a deep tissue massage as I never bother to book anything like a swedish massage. For me, massage is therapeutic and there is no reason to have one unless you are looking for body work that will make a difference in how you feel....
I've had a few facials in my time(!) but it wasn't until Kim G was recommended to me by a friend who goes to Kim that I had the most exhilarating facial experience. It was virtually spiritual! Every pore in my face was thoroughly cleansed and my skin glowed as it was now able to breathe completely uninhibited having had all the pores freed by Kim's "magic" fingers. This young woman knows what ...
Since coming to Phoenix Salon and Spa I have found the service impeccable. I appreciate the phone calls to remind me of my appointments not to mention the low parking fee when I drive down there. I have my hair cut and colored by Bruce Dubois who is extraordinarlly exceptional. He is truly professional, down to earth, and highly respected in his field.
I just returned from my appointment at Phoenix Salon and am TRILLED! I decided to cut my hair and donate it to Locks of Love. Based on recommendations from Citysearch I decided to go to Phoenix and let Jillian cut my hair. I was impressed from the moment I walked in the door (from the friendly receptionist to the tea and calm atmosphere). Jillian took the time to discuss my hair cut and since...
My daughter and I recently visited the Phoenix for her back to school and my back to work beauty essentials. Bruce DuBois as always provided us with an excellent cut and highlights. I always receive many compliments after my visits with him. The staff is very professional and friendly and the door to door valet service can't be beat for the price. The environment is truly "spa like" and relax...
This was the absolute best salon experience i`ve ever had! my stylist,ANGELA, was the BEST! would highly reccomemend her, she took my fried.over-processed blonde hair and turned it into pure silk & the most beautiful dark blonde hair color coul`ve imagine. I was expecting rudeness and elitism.But only encountered professionalism and kindness. "you get what you pay for! (and it`s positively worth ...
This was the absolute best salon experience i`ve ever had! My stylist ANGELA, was the best! Would highly reccomend her she took my fried,over-processed blond hair and turned it into pure silk& the most beautiful dark blonde hair color coul`ve imagine. I was expecting rudeness and elitism, but only encountered professionalism and kindness. you get what you pay for! (and it`s positively worth every...
Hands down Bruce is thee best colorist and stylist I have ever known in 45 years!!
I will only trust Bruce with my color and cut. I have been a client since 1990, and I will continue to be a loyal follower of Bruce. I travel 3 hours round-trip and every time Bruce exceeds my expectations. He goes above and beyond taking care of me- in every way, always making sure I have every need taken care o...
I've been going to the Phoenix for over 3 years & every single time is a pleasant one. The service @ the salon is exceptional. Their stylists are top notch. I highly recommend Jenny, she is extremely talented w/ her scissors, honest & sweet! Every time I walk out of the salon people stop me in the streets to compliment my hair. If you are looking for quality minus the pretentious attitudes = The...
I have been with Bruce for a long time. You could not find a better colorist. His cuts are great and he is easy to work with. His suggestions on product are right on the mark. He keeps up to date on all the new processes and products. The Phoenix is very lucky to have him. I also enjoy the salon itself. Friendly, but not intrusive. All around 5 star experience every time I go.
Bruce is God's gift to hair. Genius level cuts and color with none of the attitude. Truly wonderful. I haven't had a cut this superb since I used to go back and forth to NYC to go to a man who apprenticed with Kenneth, who used to cut Jackie Kennedy-Onassis' hair (Phillip Moysen may you rest in peace). Also check out Cati for pedicures. Your feet will thank you for it. The entire place is ...
I recently was told about a great hairstylist in center city named Carlos at the Phoenix salon and spa who has won many awards. I made a appointment for highlites and the brazilian hair treatment. HE is truly amazing my boyfriend loved my hair. The brazilian hair treatment has made my curly hair easier to dry and no frizz. I LOVE MY NEW STYLIST CARLOS. he also told me to see Cati she has won be...
Super colorist/stylist Bruce Dubois, formerly of Toppers, is putting his stamp on the "new" Phoenix. His is a great combo of dependable hair styling skills and creativity.
Bruce is so talented. I receive so many compliments on my cut and color. More than I have ever received. He really knows how to have vision into what will fit best for his client.
I have been going to the Phoenix for almost 4 years now, I love the atmosphere there and everyone is friendly!! Janine colors and cuts my hair and recently she told me about this new treatment they have called the keratin rx treatment, its like a straightener that is, good for your hair!!! After hearing about it and asking tons of questions about hair damage, (my hair is really blonde and friz...
I've been going to Shannon at the Phoenix for over a year now. After every visit I always think about writing a review, but until this time, just haven't had an opportunity. I have had my hair done at some of the top salons both in Philadelphia and NY, and can say that Shannon is an absolute find. I have never left the salon without loving my hair color - I get compliments continually. Her cu...
I had a 90 minute massage yesterday afternoon with Ike at the Phoenix and it was wonderful. I had been experiencing some shoulder and neck pain stemming from a neck injury from several years ago, and had been a little tentative about having someone work on me with my fragile state. I explained that I did not want any work done near my neck but wanted a full body deep tisse massage to relax me a...
I was not thrilled with my same old look so I went to the Phoenix for my color and was booked with Bruce who the booking desk told me was one of the best hair colorists in Philadelphia. They were right and he lived true to their word. Not only does my color look better than ever, but it was done in less time than I have ever spent. While Bruce's prices are expensive compared to some, iI feel t...
I've been going to Kim for over two years and I highly recommend her for facials and waxing. While bikini waxes are never painless, Kim works fast and is easy to talk to, so the time goes by quickly. She also whipped my overplucked eyebrows back into shape.
Kim also does amazing facials, especially the purification facial. I swear there was not a single blackhead on my nose when she was finish...
I had a wonderful experience! First of all, they were able to push back my appointment at the last minute when I got stuck in traffic! When I finally got there, tired and cranky, the reception staff was welcoming and offerred me refreshments while I relaxed on a very comfy sofa. I had a massage with Ike and he was amazing. Before we started, he identified what was ailing me, and customized a mass...
I have tried a number of places since moving to Philly two years ago, and Kim is the only one for whom I would take time out of my crazy day to review on this website, in the hopes that more people go and see her. I've been twice now and each time she listened to all of my concerns and took them into account, instead of brushing them aside and doing her own thing.
The second time I really nee...
I had 2 vibraderm facials here with Ali and after the second one, have never gone back. My first complaint is that I let them know that I would be using the 10% coupon from citysearch when I booked my first appointment and the receptionist confirmed that it was noted in their system, but it was never honored. I forgot to mention the discount when paying for my first facial and subsequently emai...
I recently had a Keratin Straightening Treatment with Angela at the Phoenix, who with the help of her assistant, Jill, spent several hours on my hair to cut down on my styling and drying time and to take out the frizzy dryness I always have had. While the treatment itself took more than 3 hours and cost me $350.00, I am so happy with the results. I now spend about 15 minutes drying my hair whe...
I would like to caveat this review with the fact that I went here a year ago. I am in the midst of looking for a new hairstylist because my girl is moving. Anyway - I was looking around citysearch and saw the Phoenix, show up at the top and it made me mad, because I had THE WORST highlights done here. They TOTALLY botched the job by pressing down on the foils and causing the color to run all over...
I was at Phoenix Salon and Spa this weekend for Locks of Love. Everyone at Phoenix was fantastic!! They dedicated their time and skills to take over 40 of us from long hair to short and fabulous. My stylist, Amelia, did an amazing job, and I would definitely recommend any one of the stylists that was there on Sunday. We all look beautiful!
I went to the Phoenix Salon and Day Spa over the weekend with a group to donate our long hair to Locks of Love. It was sad to part with my hair, (I donated 10 inches) but my stylist, Shannon, made sure that I got a great cut and that I was completely satisfied before I left. We had a wonderful time, and I am planning on switching from the salon I currently go to, and start going to the Phoenix!...
The massage therapists at the Phoenix Salon and Spa have been such a help to me in the last several months and I need to share my experience. I have been to several of them as I am a Phoenix Condominium resident and have been suffering with a chronic herniated disc related pain cycle. I get down to the Salon/Spa whenever I can and book with whoever I can. The fact that they are open 7 days a w...
Phoenix Salon participated in a "Locks of Love" event this past Sunday and many stylists, hair washers and staff dedicated their time, effort and talent to make this event a success. Not only did we all feel wonderful about giving our hair to a charitable organization for children and adults with all sorts of hair loss, but each stylist catered to us individually and with distinct skill and dedi...
Great short haircut by Angela. Friendly service. Highly recommended! The lovely people at Phoenix Salon and Day spa offered their time and services to cut and style th hair of PCOM student's that donated to locks of love. The practically closed down the entire salon and worked for free! All of the stylists really cared about the end result even though they weren't getting paid.
I was really excited for a new hair cut after growing my hair for over a year and a half to donate to Locks for Love. I was a little scared, however, to really cut off about 14 inches of hair, since I got attached to it as well as the ability to throw it up in a pony tail, etc. So I went with a group to the Pheonix hair salon and my stylist, Carlos, was absolutely wonderful! He worked with me to ...
The staff donated their time and talent to cutting 40 plus heads of hair for Locks of Love in one day. It was an enjoyable and invigorating experience.
My friend was the contact because she was the one who recommended me. It was only her second time and obviously my first, so how would either of us now about these "top stylist" charges when it was not mentioned on the phone. Had the price difference of each stylist been discussed and clarified over the phone, we would have found a different solution. I believe that a great way to solve this prob...
Jillian Anderson did a fabulous job. I LOVED MY HAIR!!! After having a horrible experience with other stylists, she put me at ease by taking time in explaining what she will do to get my hair healthy again, and her work supported her statements. Jamie washed my hair and I felt so relaxed as if I got a massage when I was done. The salon is very nice and I love the discounted valet parking.
I was just at the spa today for a facial. On the website it list the "Phoenix Facial" as $80.00. To my suprise when the very unfriendly host/cashier gave me my total after my facial and it was $95.00. I mentioned the website list the price as $80.00 and she said the price went up in the New Year for 2008 and that the price goes by years of experience for the facialist. Now, I have heard about...
If you are tired of pretentious hair stylists and feel like getting a hair cut is a chore that falls in the same category as doing laundry, schedule your next appointment with MIHO. She is big personality in a little package. Smart, fun, loves to debate topics, will always enjoy discussing the dynamics of family and will remember your boyfriend's or sister's names to ask about them. She gives the...
Went to Jennie at the recommendation of a friend and from reading various reviews. She was a very nice girl, but now I have the haircut from hell. I am very good with my hair, but can do nothing with this cut. I called immediately to tell them about my bad haircut, and they did offer for me to come back to let Jennie fix it, but why would I want her to cut my hair again when it looks so terrible?...
I had a superb facial with Anne at the Phoenix Salon and Spa this week, and was noticing how great my skin looked over the weekend. Not only were my pores cleaned thoroughly, but I had a glow I haven't seen in a long time. Anne was funny, honest, mature, knowledgable, and skilled. Even when she was doing the extractions, she distracted me with her conversation and it did not hurt at all. Some...
I have been trying to find a place in Philadelphia to get highlights and have been dissappointed everywhere I have gone. I was about to give up but decided to give it one more shot and tried out Phoenix and I'm so glad that I did! It is a little bit pricey, but not much more than most salons in the area, and the products they use and their staff are really unbeatable. Jillian is fantastic! My...
I had a 90 minute deep tissue massage with Krista at the Phoenix last week, and walked out of the spa room thinking it was the best massage I have had since I can remember. While sometimes I do not let the massage therapist touch my head as i don't want to get my hair greasy or oily, this time I had scheduled a hair cut after my massage so I was OK with my head being touched. Krista started off...
I needed an appointment quickly, and scheduled a cut and color with Jillian. She was fantastic! I told her what I was looking for and she gave me her thoughts and offered additional suggestions I had never thought about. It was a long process (the coloring I was having done).. but I didn't feel rushed out. Even the receptionist was friendly and unpretentious. My friend also had a cut with C...
This place is perfect! I can't tell you what it has done to my hair and self esteem!! I have never ever ever ever had so many compliments on my hair. Carlos is AMAZING! I took a chance and let him chop off my locks (on his recommendation) and my hair looks awesome! The second time I visited, I put all the decision making for my hair and his hands, and he did not disappoint. I have awesome highlig...
I took a chance and tried a new place, and my appointment was with jillian. She made me feel really comfortable with her soft spoken voice. I got my hair highlighted and i cant believe how good it looks. She matched up my shade perfectly. I highly recommend this salon for anyone. The staff is very friendly and the whole salon is just great.kudos
I was recently asked when checking out of the Phoenix Salon how my services were (I had a hair cut, highlights, and a manicure), and I told the person asking that I had a wonderful time at your salon and loved the way my hair turned out. She asked that I write a review on Citysearch, and I am happy to do that and share my thoughts with others. This Salon is as beautiful in person as it looks on...
I went to the Phoenix for my appointment with jackie with hair that was way overdue for cutting, and color that needed a "pick me up." I left with a very chic new cut and with highlights that not only brightened my face, but that gave me a summer look like no other I have had. She was professional and pleasant and her prices were way better that what I have been paying. I enjoyed the decor of ...
I went to the Phoenix for a 90 minute deep tissue massage with Krista, and left feeling both relaxed and rejuvenated. She listened to what my issues were, and focused on those areas that needed special attention. I was not interested in having my hair messed up or oily as I did not have time for a styling session after my massage, so she stayed away from my head area, and focused on other parts...
Erick's calm nature and knowledge of the muscular structure of the body, combined with his knowledge of the mind, makes for a wonderful 90 minutes of relaxation and rejuvenation. I have had the pleasure of having several massages with Erick, and I always leave feeling relaxed and healthy. He stretches you during the body work, knows when you don't want to chat and make small talk, and gives you...
I've been looking for a place to get regular pedicures and after one at the Phoenix, there is no reason to look any farther. The spa is lovely in every detail, the staff is friendly and professional and most important, my feet look absolutely fabulous. It's also a convenient location, on the north side of Center City in the elegant Phoenix Hotel. The pedestrian concourse that connects the Phoe...
I found out about the phoenix salon from citysearch. I went there to get a wax, it was my first time getting a brazillian and it was a great experience. My waxing was with Kim, she did a fantastic job. She was extremley friendly, made me feel very comfortable. The waxing was fast and maybe not pain free.. but it was well worth it. I am never shaving AGAIN. She also did my eyebrows and a...
I had a pedicure at the Phoenix with Rebecca and then traveled for a week, hoping that it would last and my feet would look great while in the islands. Not only was the experience great (freshly brewed coffee, valet parking that they validated for me, friendly people, and great retail items), but the pedicure has lasted way longer than what I am used to. I will no longer waste my money by going...
I am so thankful to have a great hair stylist. I just want to say that I am very pleased with the work jillian does with my hair. I've been a long-time client of hers and i've followed her during her transition to the new salon. She is such a sweet person with a nautural talent. My hair always looks great, The cut, and the amazing job she does with my highlites. She, and the phoenix salon comes h...
I am a new customer of the Phoenix Salon and just had a haircut and facial last week (Amanda did the facial and could not have been more pleasant, and jenny cut my hair and did a nice job despite the damage I have from straightening). Not only were the services wonderful, but I was able to enjoy the nice holiday decorations, and the fact that they took the time to put them up. The smell of the ...
I am a regular client of the Phoenix Salon, and was approached recently by one of the massage therapists who offered me a free chair massage while I was waiting for my hair appointment. At first I wasn't sure about sitting on a massage chair in the middle of the front area of the salon. But after a few minutes, I was relaxed and tension free (he just worked on my neck and back). I couldn't bel...
I orginally posted my disappointment with my haircut at the Phoenix. The haircut did not look anything like what I wanted or the pictures I brought in. HOWEVER, immediately after seeing this review, the salon owner contacted me to try to resolve the issue. She was accomodating and extremely concerned with my disappointment in the service. Although I was not happy with the haircut, the fact that...
I love this place for an after work, pre-party night out. I stop in and get a blow dry and then a make-up application (I love their line of make up and have never seen it before the Phoenix). then, I hit the streets and have the time of my life, looking and feeling great. I think the prices are good, and I am happy that I have found this treasure of a salon.
PROS: great blow drying, fun mak...
My experiences at the Phoenix have been nothing but excellent. I started going to this salon about a year ago, and have slowly tried most of the services they offer. I started with my hair, and am extremely happy with the several color treatments Jackie has given me. My highlights look great, inf act I just got a few lowlights to change my look a bit for fall. While I have always strived to h...
I've been going to the Phoenix for the past several months for my waxing and I really can't say anything bad. Everyone is great. Kim is wonderful. She really makes my brazilian wax a breeze. I mean no one looks foward to getting waxed, but Kim makes me feel so comfortable and at ease, she's funny too...and she's really quick..thank goodness!!! She also does a fantastic eyebrow wax..she take...
I tried this salon twice since it has great reviews here and it is very close to my office, and I was disappointed both times (so-so manicure and a bad eyebrow wax). For the eyebrow wax instead of going into a private room like every other salon I've been to, she had me put my head back in the shampooing sink and waxed them there! Needless to say it was uncomfortable for my neck and my hair go...
I have had my 3rd in a series of Vibraderm facials with Ally at the Phoenix, and more people remark about my glowing and healthy skin than I would have ever imagined. This is a non-surgical treatment that is not only affordable but relatively pain less other than a few moments of being uncomfortable, and it is well worth it. The face lift will have to wait! Thanks Goodness I foung about this f...
This is the place to go if you are looking for not only a great haircut, but a blowdry that will last for days despite the rainy weather. Shannon trimmed my long hair and made it straight, with the dryer and it has lasted despite the rainy weekend. Not only was I prepped for a Thursday night out, but I was fine for Friday and Saturday night as well. The service was not too pricey and I felt it...
The Phoenix is a great salon for men. From the haircuts which are priced well and quick, to the shampoo girls who give a great massage, to the 1/2 hour facials that make a difference that lasts for weeks........ I was even talked into a pedicure (my first one ever) and it was wonderful. May did not make me feel strange about having one, and when I asked for the TV on so i could watch sports wh...
If you want to look great, go to Jennie at the Phoenix Salon and Spa at 16th and Arch Street. I now believe that Jennie is this City's top hair stylist and I am lucky to have discovered her.
Not only is Jennie personable and easy going, but she happens to be one of the best hair stylists and colorists I have ever met. I had been going to NY City for my hair for the last several years, was...
After a day at Heaven Spa the Heaven Spa staff suggested we make an appointment at Phoenix Salon (as we were all going downtown for dinner), for Hair styling and color. Well this Salon is superb also. The place is lovely and the stylists did a great job on all three of us. We went to dinner looking and feeling like a million dollars.Thanks guys-especially Angela and Carlos.
I am a regular client but wanted to share my recent experience as a bride using the Phoenix Salon & Spa for my bridal party. I have been a client of Jennie Boyer's for 6 years, (followed her from Pierre & Carlo) and Janine cuts my husband's hair.
From the very beginning, I had an exceptional experience making hair and makeup arrangements for my bridal party. Our wedding was held on a Sunday (t...
The last haircut I got was here at the Phoenix. The staff was incredibly friendly and I never behaved snooty at any moment- something my friends and I have noticed about certain upscale spas and salons in the Center City area. It is great to know that top quality service doesn't need to come with an attitude and sense of superiority. My stylist was fabulous, although I cannot recall her name and ...
I had a brazillian with Ali yesterday. She was thorough and professional and it was actually relatively painless - all in about 25 minutes. Having just moved from SF I was impressed with the short time it took and the price paid ($55 plus tip). I was disappointed to find out they have valet for $5 when I paid $10.50 around the corner. Doesn't that go on the list of things they should tell you...
I have been going to the Salon since it's opening and I have returned because of the pampering you receive. I am always treated as their most important client. The Phoenix is a first class salon all the way. I am complimented all the time on my trendy haircut and color. I especially love the retail product's they are offering. The staff are all professional and so friendly. I treated my husband...
I have enjoyed the Phoenix for the last year or so as a regular client for both hair and spa services. It is located so conveniently on top of Suburban Station right near my office. In fact, I don't even have to go outside from Penn Center to get my hair done. The staff is friendly and the services are terrific. The spa pedicures are relaxing, and my nails seem to stay healthy and nice looking fo...
My hair has never looked better since I started visiting the Phoenix Salon in Philadelphia. I get a wonderful scalp massage with my wash, and then enjoy exquisite hair services each and every time I have an appointment. Carlos is not only experienced, but has an eye for style and makes recommendations for change, and when he has finished with me, I look and feel great. At my last visit, I inqu...
How this Salon won any awards is beyond me. I went there last week for hair styling and for Spa services. Their idea of a Spa is three small rooms with a massage staff that must still be in school. never had a worse massage. The facial was just as bad. As for their recent awards I am sure they must have written the votes themselves.
Phoenix opened up next to my apartment a year or so ago and I was thrilled that I didn't have to trek to Center City or Old Town for a nice salon. I've had a lot of services there, but the outstanding person to me is Kim. She is adorable, friendly and does the best eyebrow waxes in the world. I had ruined my brows after a few trips to walk-in places in New York (before I moved to Philadelphia)...
Go to Ally at the Phoenix for a thorough, relatively painless, no-nonsense and never embarassing brazilian wax. I had my first one in the beginning of the summer and will never go anywhere again. Ally makes it a pain free experience in all senses of the words. The only problem is that she is usually booked and I have to make my appointment well in advance. It is worth the planning. And by th...
Jenny from the Phoenix Salon and Spa gave me a wonderful new summer look, with perfectly selected hair color, sun-drenched looking highlights, and a chic cut. She was pleasant and no-nonsense, and when the front desk person asked me how things were and asked me if I would sign onto CitySearch and share my thoughts, I was glad to. I would suggest Jenny to anyone who needs a new and updated style...
I have enjoyed the hair services I have booked at the Phoenix and am a regular client of both Valerie and Janine. If one is not available, I go to the other, and the service is 100% no matter who I am with. The shampoo girls give a wonderful head massage each and every time they wash me and the shampoo they use smells amazing. The shampooing is my favorite part of the services, other than the ...
My boss got me a gift certificate to this tucked-away treasure in Center City, and I treated myself to 1 1/2 hours of bliss with a manicure and a spa pedicure with May. I had never had a pedicure before, and May explained everything she was going to do as she went along---- I almost fell asleep in the chair. My feet look fabulous, and I will now become a regular pedicure client. It was well wo...
It's a beautifully decorated spa.....but it's PROFESSIONALLY missed matched! I've been there on several occasions. On my second one, the shampoo girl was coloring hair, but on my next visit, she shampoo my hair for my stylist. I saw a hair stylist waxing eyebrow.....I thought esthetician does that? I hope that the next time i go in, the manicurist is not going to "color my hair", and the cl...
from the moment you enter the phoenix salon and spa your are taken to another world.I had my nails done with mae she is amaing with her california pedcure and manicure.my feet and hands were exfoliated and buffed to a fabulous shine. I also had my hair highlited and low lited with CARLOS the only male hair stylist at the salon.My hair looked amzing after the cut nad i finished with my makeup bein...
I've been wearing acrylic nails for years so i'm very picky. I received a gift certificate to the spa and decided to get my nails fill. Wow, what a wonderful job Mae did. My nails were not thick or lumpy. She made sure the polish covered all the corners of my nails. I highly recommend the Phoenix Spa if you are looking for QUALITY nail services.
What a beautiful salon and spa this is, and I truly enjoyed my services. I had a great haircut with Jackie, and a facial with Allie that was relaxing, and my skin still looks great a week later. I have received comments from friends and colleagues regarding the way my skin looks and I think it is just the after effect of the Vibraderm facial. There were plenty of other men in the salon on the ...
WE DIDN'T CARE FOR THIS SPA AT ALL. THE COLOR AND HIGHLIGHTS IN THE SALON WERE OK,BUT THE MASSAGE AND FACIAL WERE RATHER AWFUL. THE PRESSURE TO BUY PRODUCTS WAS ALSO UNENDING.
I WOULD NOT RETURN HERE TO THEIR SPA.
ALSO VERY LONG WAIT FOR PARKING.
I am getting married this Spring, and have booked my bridal party at the Phoenix for their hair, nails, and make-up. I had my pre-bridal appointment recently and was very pleased with my up-do and my make-up. My nerves are calmer, and the actual day will be much easier now that I know I am going to look great. I will sign back on once the big day passes, and let everyone know how things went.
What a great find! I was looking for a new hair salon, and after reading reviews decided on this one. The atmosphere is calm and clean, and every staff member I encountered was exceedingly corteous and professional. My stylist consulted with me before my shampoo, and again once I was in her chair. She communicated with me throughout about what she was doing (and actually listened to what I wan...
I had a wonderful experience at the Phoenix. I was referred to the Salon by the concierge staff at the Four Seasons Hotel, and walked over for my hair and nail appointment. From the time I walked in the door, until the time I checked out, I was treated respectfully and professionally, and the staff at the Phoenix has a lot of class, yet is not stuffy at all. My hair looked terrific, my nails w...
I THOUGHT THIS WAS A FIRST CLASS SALON AND SPA. THE SALON WAS FAIR,NOT REALLY GOOD. THE HIGHLIGHTS THEY DID WERE OK AT BEST. THE MASSAGE I HAD WAS VERY POOR. I ASKED FOR A DEEP MASSAGE AND WHAT I GOT WAS ABOUT AS LIGHT AS YOU CAN GET.
ALL THE MASSAGE THERAPIST DI WAS TRY TO SELL ME PRODUCT AND KEPT TALKING
I just got back from the Phoenix on this rainy, terrible day. We have an event to go to tonight, and I needed a blowdry. Normally, it would be a waste of money to get one on a day like this, but with the valet parking that the Phoenix offers, I was OK. I never met the rain, as the valet guy walked me with an umbrella to the door of my car. And...... to top it off, the salon gives a discount o...
I have been going to Shannon at the Phoenix for the last several months and am able to get a last minute appointment in most cases and am in and out in no time at all. Shannon is skilled and efficient, and fun to talk to. I enjoy her stories and her candor. For the last 20 years, I have been going to Lauren in Strafford who is terrific, but it was a hassle to get there for a haircut, and becau...
the Phoenix serviced all of my needs in one day and I was very happy with the results. It is a little pricey, but well worth the extra dollars for the services I received. I was paying $12 for a manicure and I was charged $20 at the Phoenix, but it was a much better service, took longer, and I think it will last longer so I will not need to go so often. By the way, my manicurist was May Lynn. ...
The Phoenix is a beautiful hair salon and spa right in the center of the best part of the City. I have enjoyed my services there and continue to enjoy my purchases. It makes for a relaxing day to sip a latte at Starbucks at the Phoenix, enjoy my scheduled appointments at the Phoenix Salon and Spa, and then meet friends for lunch or Happy Hour at Tir Na Nog, all in the same building. It also he...
I travel for work 5 out 7 days therefore; my boyfriend purchased the Total Relaxation package gift . I was greeted with a pleasent smile from Toni at the front desk and could not believe how quiet the waiting area was. My stone therapy massage was awesome by Timonthy, while Theresa revived me with the herbal wrap. Ali was terrific, that was the best facial I had in years, and how could I forge...
My massage with Drew at the Phoenix was excellent, and I plan on being a regular customer. I have unfortunate problems with my back that have plagued me for several years. I know understand that regular massage and stretching can bring me some relief. It is a comfort to know that some massage therapists are tuned into the fact that some folks are not lucky enought to just come in for a relaxin...
I was at the Phoenix today for an event they hosted offering free make-overs by the artist that represents Nouba Cosmetics, and was so thrilled with the application I received that I bought all of the recommended products. I am hoping that I can apply the make-up the way the artist did, and will supplement my purchases as time goes by. I did want to try some new products and was happy to have t...
I had a very mediocre facial at the phoenix, despite all the great reviews and ratings it has received. Allthough I paid for the deep cleaning facial, all I got was exfoliation, moisturising mask and some heated-stone aromatherapy eye mask that smelled like rancid truffle butter. The girl who was doing it managed to get exfoliant in my eyes twice (and that is a very stinging and painful experienc...
I am very comfortable coming to this Salon for all my services. I have my hair done here, as well as my waxing, and there is never any level of uncomfortableness. The technicians are professional, and always prompt. I am happy to pay a little extra for the high level of professionalism and convenience to my office. The late hours during the week are also a plus. In fact, when I asked my styl...
dont care what people said about shannon, but i enjoy my day at the phoenix salon and spa.
She gave me an awesome job doing highlight, cut, and fancy blowdry. Rebecca, the girl doing my manicure so sweet, i like her. Ali for facial, i also get massage on my shoulder, so relaxing.
Nice experience. Love this place...They know what they are doing, trust me !
I received a gift card from my co-workers to the Phoenix which is right across the street from our offices, and decided to use it all at once and just treat myself to a full day of relaxation and beauty. My facial by Ali was terrific, my massage was out of this world, and my nails, hair and make-up topped it off. I bought several products from their make-up line, NOUBA, and received some good i...
at the Phoenix. This is a clean, friendly, well-priced, serene hair salon and I would recommend it to anyone that is looking for a good haircut and color. I have not tried the other services, but they also have a great selection of shampoos and hair products for sale as well as some great gift items.
My haircolor has never looked better, and I am not sure how Jennie did it so thoroughly and so quickly. I looked great in the Salon, but when I went outside and saw it in the daylight, I was stunned. I have never been such a vibrant and exciting blonde, and I hope to get the same service the next time I go to the Phoenix.
Expecting a great spa and salon I went here and must say that it was not what i expected. I had hoped for great services and a friendly staff, was I got was a curt front desk,rushed services,poor massage, pressure to buy their products. This is far from the spa I expected.To make matters worse I was kept waiting for over 30 minutes.
I DON'T LIKE THIS PLACE AT ALL. THE SERVICES ARE VERY MEDIOCRE AND THE DESK WAS NOT AT ALL ACCOMODATING
I am a regular client at the Phoenix for my facials, and I go to both Kim and Ali who are both excellent. I bought a series of Vibraderm treatments and my skin has never looked better. The treatment itself is not as uncomfortable as a regular microdermabrasion (like ones I have had in the past). And the results are much better. I would recommend this treatment and both of these estheticians. ...
Finally, a salon and spa in downtown Philadelphia that services everyone. I am a regular customer of the Phoenix and a building resident in the Phoenix. I will recommend this business to both city residents and out of towners who are looking for a good place, with good pricing and a varied menu of services. The staff is friendly and the services have all been consistently good. It is not unco...
This hair salon is one of the few in the city that has Sunday hours and I appreciate being able to get a quick haircut or massage on a sunday when I am in the City and off from work. The ONLY down side of the salon is that I have tried to book a massage appointment on a Sunday and they are all booked up. It would be nice if they had additional therapists on call to accomodate Sunday clients. ...
My office is in Center City and I have now located a hair salon that I can get to directly from Suburban Station without even going outside. I had a great haircut, and will certainly become a regular customer of this salon. My shampoo person gave me a scalp massage that I will remember-- like getting a massage with my simple haircut. The prices were also good.
I enjoyed my services at the Phoenix and will not be going back to my old hair salon. the prices were fair for the level of professionalism exhibited, and I had a relaxing experience.
I had a wonderful day at the phoenix and enjoyed my blowdry, massage, and facial tremendously. I plan on signing up for several more vibraderm treatments with Allie who did my facial. I got so many compliments on the appearance of my skin, and it still is looking great several days later. I think the treatment rooms are serene and beautiful and I felt like I was in a real destination spa, even...
I had a great facial with Ally and Kim did my bikini wax which was not nearly as unpleasant as I expected it to be. I hope it lasts. I recommend both services and enjoyed seeing the fun retail items they had at the salon. i bought some great thongs.
Wow. Great make-up at the Phoenix. I havent seen it before and I loved it.
How nice it was to have my color and cut done in an hour and a half, be taken on time, and then have time for a manicure! Next time i will try one of the spa services and I will hope to earn a giftcard from my boyfriend for my birthday.
I am updating a previous review in order to share my experience as a recent bride using the Phoenix Salon & Spa for my bridal party. I am a regular client of this salon as is my husband. Jennie cuts my hair and Janine cuts his.
From the very beginning, I had an exceptional experience making hair and makeup arrangements for my bridal party. Our wedding was held on a Sunday (the salon has Sunday h...
I got my haircut here and it was great (Jen). The place is very clean and stylish. I got my eyebrows waxed; they never looked so good! A few weeks later I decided to get a 60 min. deep tissue massage. The girl didn't even introduce herself, let alone ask me if there were any trouble spots. I felt as though the massage was far from a typical deep tissue massage. Then at the end she left the ro...
I've had a lot of trouble finding a good hair salon in Philadelphia. The Phoenix is by far the best one I've been to. Natalie knew what I was looking for and and gave me the hair style I wanted. It was great.
What can I say .... It was definitely a positive move for Jennie to the Phoenix! I went to her for at least six years at another well known salon in center city, but the Phoenix is in another class altogether. From the $5 valet parking, to the relaxing atmosphere and high quality furnishings and equipment, professional customer service oriented staffing and scheduling - it's all worth the move!...
I was happy to be invited by a friend who is a client of the Phoenix to a wonderful event benefitting Project HOME last week and felt i should thank the salon publicly. They had a fashion show with models from Project HOME and it was really neat. I left feeling good about myself and these brave women. I also left with a great gift bag with all sorts of great items. I plan on using my coupon f...
I just had my colour done by Valerie and she was really nice and did a great job. All of the staff were very nice and customer focused. I would highly recommend this establishment.
Just had a super haircut at the Phoenix Salon and Spa, located in the Phoenix Building at 1600 Arch Street. The coffee that the front desk staff offered me was great as well. It was a quick, reasonably priced, and pleasant experience and I will return. I recommend the Phoenix to Center City men who want an easy place to go for a quick haircut, and I will sign back on once I try their other ser...
The best brazillian bikini wax is at the phoenix. Kim is tops....she knows what shes doing. Not only was there not a hair to be found but she was quick! Even though waxing is never a relaxing experience, the conversation and the atmosphere made it pretty painless. Plus they valet!
I am so honored to recommend the Phoenix to CitySearch readers and to my friends. I am happy with the services i have had at the Phoenix and I am now a regular customer. While the place is beautiful, peaceful, and clean, it is not intimidating or snooty. the people who work there seem to have so much fun together and with their clients and the clients around them. they never, however, take th...
I finally found a hair stylist that listened to what I wanted with my hair color and cut! I was ready for something different, but not too drastic, and when i looked in the mirror, I was thrilled. The haircut has proven to be easy to work with and the color has brought me many compliments from friends and strangers. When I asked for a make-up application that made me look natural, I got that a...
The Phoenix is a super downtown hair salon and Spa that is not only convenient to Center City Workers but to those who want to come in on the weekends as well. They have valet parking available, and are right on top of Suburban Station. I don't even have to go outside to get there from my office building 3 blocks away. Go to Theresa for a massage and you won't be sorry you did.........
I was pretty aprehensive about getting a facial done and my eyebrows waxed at a place nobody I knew had ever gone to. But after reading all these good reviews about Kim, I decided to give it a shot. She was excellent!!!! The whole experience was so great. I felt so good when I left.
I was looking for a new hair place - this place really lived up to its rating. Shannon was a brilliant stylist - listened and offered advice - best haircut i have had in a long time. The staff were very friendly and the prices are reasonable for the quality of cut.
I just went to the Phoenix spa and was very intimidated when I walked up to the building because it's a pretty upscale looking place. I didn't know what to expect because my facial and mani/pedi were a valentine's gift from my boyfriend. I went in and had the phoenix facial with allie which was wonderful and then a manicure and pedicure. the nail salon was the cleanest, most sanitary i've ever...
I was very apprehensive about trying a new place. After reading some reviews here, I made an appointment for a haircut with Jennie. She talked with me for 15 minutes about what I wanted and it was perfect. She even showed me some great tricks to keep my new bangs swept to the side. I have long, pretty straight hair that she cut into amazing layers that even manage to sit nicely in this mornin...
I am getting married in the Spring and am planning my bridal party at the Phoenix. Working with April to plan everything has been terrific. She is on top of everything, and has been a huge help in decreasing my stress levels. Of course, I want everything to be perfect, and have 100% confidence that it will be. We are going to have a special lunch party catered in their Phoenix Club, and then ...
I have been going to the Phoenix since it opened last Spring, and am happy to have a salon near my office where I can go during the day if i get a break, or in the evening after work. I can park right at the building with the valet parkers and feel safe when I leave at night. Not only do I have the best haircut I have ever had, but i am able to maintain it with ease. I don't know what color li...
I have had such wonderful experiences at the Phoenix, I thought i should share my thoughts with other men. I found the spa on CitySearch and was impressed with the reviews. I work in the City and have been looking for a place where i would feel comfortable going. My back wax was excellent and I had a great haircut and color. they have a special service room for men who would like a little mor...
I have been to many spas all over the country and this is the best one I've ever experienced! I have been very satisfied with all of the services I've had -- color, haircut, spa, manicure and pedicure treatments. The facilities are spotless, and the staff are highly professional and talented. My new color, highlights and haircut have won me many, many compliments and to a person -- the staff is...
I went to many spas in Philadelphia and New York City, this spa has nothing special compare to top spas in NYC. I had facial, massage and hair done there, I would not rate it a 9.9.
I had my highlights done at the Phoenix and all of my friends including myself love my new hair color. Phoenix Salon and Spa is a beautiful place and provides professional services. Right after my arrival I was served with a delicious coffee and cookies. The stylist who took care of my hair - Jackie was very helpful and knowledgeable so I to just let her do whatever she believed was the best trea...
I had been getting bikinni waxes for years but never loved the experience that I thought I could make the jump to a brazillian bikinni wax. Ali made me feel so comfortable. She worked quickly that it felt like it was over before I knew it had began!!!! Instead of using cream and baby powder which always makes me feel like I need to take a shower she used an oil that she told me contained Laven...
I just had my highlights done again at the Phoenix and I am so thrilled with the results. The first time Natalie did my color and I loved my highlights. It took so much less time that what I had been used to. I didn't have to sit there forever under the dryers like I used to. Natalie wasn't available the second time I went in and I was nervous to try someone else after being so happy with Nata...
I was treated to the salon as a gift from my sister. We went together on a Saturday. It was an incredible experience. Everyone was so pleasant and attentive. I felt like a queen for the day. I would highly recommend the experience. It is a great place to spend time pampering yourself. It was very convenient because they have valet parking at a discounted rate. After our Salon treatment we went ou...
The Phoenix Salon and Spa is fantastic. The atmosphere is great, and everytime I have a service done there, I feel like I am on vacation. When I arrive, I am greeted, and offered something to drink. I am impressed that I have never had to wait for my appointment, as the staff is so punctual. This is important to me, as I need to schedule appointments around lunchtime. Karlos does an outstanding...
My experience at the Phoenix was excellent. I have long hair and a lot of it. I have been in for haircuts and blowdrys many times and I am so pleased with the results and with how I was treated. So many times, I have been to other salons and the stylist was annoyed with having to blow dry my hair. At the Phoenix, they suggested that I have the japanese straightening treatment and I no longer ...
I went here thinking it was going to be a great new salon/spa for me,but what I found left me very upset. The hair services are very very mediocre,the staff was rather curt and rude,and the entire salon is nosiy and not at all what i had expected. Their idea of spa services are very strange. I did not care for anything here and I am sorry to have to write this review,but after speaking with the m...
The Phoenix Salon and Spa provides the best services I have received in the City of Philadelphia. The services are comparable or better than the best in the US and in the world. The spa services rival those at Canyon Ranch in Tucson, and the hair is better than any I have been to in the country and outside. The front desk personnel and very friendly and customer service is obviously important ...
thought this was a much better place than we found out. services were very poor,waiting time washorrible and the place itself very poor
This is the nicest spa Ive been to in center city. I had a salt scrub and an herbal body wrap by Kim, and it was fantastic!! Ive never been so relaxed. I love getting spa treatments and this was an excellent experience...Im definitly going back.
Bravo! After some really disappointing service at another center city "spa" this place was a delight! Great atmosphere and service!
Phoenix Salon and Spa is a really nice Philly spa to go for a full range of services. They do a really great job cutting and styling hair, and their manicures and pedicures are hard to beat. I am always so pleased with the finished results when I come to this spa. All the staff is very friendly and experienced. They provide excellent customer service and want you loving what you see so you wi...
I've recently relocated and tried The Phoenix based upon the consistent "highly recommended" evals it received on citysearch. Excellent decision! The trendy salon is calm, smells great (like an Aveda heaven, not like hairspray & cigarettes). The helpful staff is quite happy at their jobs. I got an excellent consultation from Jennie who cut my hair into a new style that not only looks spectacular ...
I followed an employee from another spa to Phoenix and boy am I glad I did! It's clean, mellow, and everyone is very friendly. French manicures last a full week with Maelynn and my hair never looks better than when Angela and Shannon tend to it. April and the other girls at the front desk are genuinely friendly and it's such a treat to be warmly greeted when you visit. Parking on the street can ...
Amelia is an awesome assistant in the salon and she did a great job shampooing and giving a scalp massage. Shannon was my stylist and she took as long as we needed to give me the exact cut I was looking for and was also very personable and fun to talk to. The Phoenix is well-organized and has great service all around!
It's difficult to find a place where they cut your hair the way YOU want it. Reading the great reviews, thought I'd check it out. The place is clean with a beautiful decor and environment with a very kind and helpful staff. They were quick to offer me a beverage as soon as I walked in. I got my hair cut by Jackie who listened to how I wanted it cut and followed through. I was very pleased with t...
I've had very bad skin for a long time and I've tried everything, I was reffered to the Phoenix for a facial with Kim from a colleague who has been going to her for a long time. It changed my skin completly! Not only did she listen to my frustrations she also took her time to explain what was going on. I got a deep cleansing facial and my skin is really starting to turn around. I loved everyt...
I had Kim do my brazilian the first time and Ali the second. They were both great! I'd recommed asking for Ali - she gives you a warm towel to clean up with!
I have also had my haircut here, and it was very well done. Everyone is very professional. Highly recommended! Make sure to make your appointments early.
I have been to the Phoenix twice now and I can say with ease Kim is the best waxer I have found in Philadelphia. She is fast and so easy to talk to, I actually don't regret getting a brazilian wax. She does my eyebrows also and she is a perfectionist.. she leaves no stray hairs!! I highly reccomend going to the Phoenix and experiencing Kim!!
Best wishes to Valeri & staff from Avi Allure. The salon is magnificent! You feel so very special, and just having your car parked and brought back to you, is a added pleasure.
As always, you are treated with the upmost respect. Attention iss given and you are not rushed out, Valerie listens and also will advise you if she feels what you want will not suit YOU.
See you all soon.
This salon and SPA is abesolutely amazing! From the moment you walk in the door you are treated with exceptional customer service. Everyone there is so friendly. Francesca gave me the best shampoo i have EVER had, she gives a great head massage. Valerie is an artist. She was so nice and gave me the best haircut i have ever had. THe Phoenix is beautiful, and you should get there soon.
I have been to spas in cities nationwide but this was one of THE BEST experiences I have had yet! Ali is adorable and professional. I was always aprehensive to get waxed but she convinced me to do it and I am so glad--best Brazilian bikini wax. My facial was relaxing and my skin felt great all day. The atmosphere is beautiful and the staff is friendly. The Phoenix caters to your every need. Phila...
What a beautiful salon/spa. Relaxing atmosphere, friendly staff, immaculate, I could go on and on. What a great experience I had! I have been there twice already. My first visit I had a salt srub, hot stone massage, foot reflexology, mini facial and scalp massage, This was truly the works! Well, well worth it. I felt so great after my visit that I immediately scheduled another appt. with Ki...
This new spa was amazing. The decor alone left me breathless. It is gorgeous. The staff wasvery pleasant and along with being knowledgabel. Took very good care of me. made sure I was accomodated in any way they could. I will DEFINATLEY return. 2 thumbs up!!!!1
I am new to the area and was happy to find that the Phoenix Salon had open just down the street from me. I had an appointment for my hair with Jackie, she ACTUALLY listened to what I wanted and gave me a great cut and style. Can't wait to go back for a spa service. The spa is really beautiful.
I work across the street from the Phoenix and we all were patiently waiting for the spa to open, well it was definitly worth it! It is beautiful, one of the prettiest spas around! I got a brazilan bikini wax and facial by Kim.... She did a fabulous job! Carol gave me a great manicure and pedicure! I was completly relaxed! The whole staff seems so happy and proffesional.....I would highly rec...
There are currently no active or available MetroGuide.Community reviews for this listing.
© 1996-2013, MetroGuide, Inc. | Privacy Policy | Terms and Conditions
MetroGuide, MetroGuide.Network and MetroGuide Philadelphia are service marks of MetroGuide.com, Inc.
To contact us at MetroGuide: Click Here.