K & M Steam Cleaning Reviews
Reviews from Citysearch
Overall Rating
- K & M Steam Cleaning ROCKS!
Read More On Citysearch by J DUDLEY at Citysearch 2/7/2011 - Exceded my expections!
Read More On Citysearch by lbarton00 at Citysearch 2/4/2011 - Excellent
Read More On Citysearch by whitingg at Citysearch 1/3/2011 - Steer clear
Read More On Citysearch by lmsteen at Citysearch 1/2/2011 - Fantastic!
Read More On Citysearch by mncpcarter14 at Citysearch 12/10/2010 - Excellent service
Read More On Citysearch by Patient0001 at Citysearch 12/10/2010 - VERY unhappy with company!
Read More On Citysearch by client6 at Citysearch 11/30/2010 - Worst Service Experience EVER!
Read More On Citysearch by ValerieMarengo at Citysearch 11/30/2010 - Very Professional Carpet Cleaning Service
Read More On Citysearch by lexiphile at Citysearch 10/19/2010 - Request Crew Cheif Johnny and his Crew!
Read More On Citysearch Jerry H 10/6/2010 - 5 stars all the way
Read More On Citysearch JackieFraley 9/28/2010 - Great Job Cleaning my Carpet & Tile
Read More On Citysearch thelmav 8/12/2010 - Stellar!! K&M makes it happen!
Read More On Citysearch LBright 7/20/2010 - GREAT JOB!
Read More On Citysearch jimhefn 7/9/2010 - Arthur & Robert were great!
Read More On Citysearch mullash31 7/9/2010 - Austins BEST locally owned Carper Cleaning
Read More On Citysearch BVern 7/9/2010 - Very Impressed
Read More On Citysearch dgbrt 6/9/2010 - Superior Service
Read More On Citysearch tfetchelcleaninaustin 6/7/2010 - Best in Austin
Read More On Citysearch friesles 5/24/2010 - Awesome job!
Read More On Citysearch ryardas 5/10/2010 - Wow - 5 year old carpet looks BRAND NEW!
Read More On Citysearch bwagneraustin 5/7/2010 - Excellent Job and Service
Read More On Citysearch lloydinTX 5/7/2010 - Wonderful Job
Read More On Citysearch ccannella 5/3/2010 - Best in Austin
Read More On Citysearch tclifton10 4/27/2010 - Looks brand new!
Read More On Citysearch lauzapata 4/23/2010 - Excellent job
Read More On Citysearch neldashw 4/22/2010 - Respectful, professional & helpful
Read More On Citysearch dutchboy589 4/22/2010 - Very Satisfied
Read More On Citysearch bobbytownes 3/29/2010 - Love K&M Steam Cleaning
Read More On Citysearch thomasknight402 3/14/2010 - Cheap prices, cheap service
Read More On Citysearch tyagi 3/10/2010 - Thank You
Read More On Citysearch jnmartinez 3/10/2010 - Great job
Read More On Citysearch susanvasquez 3/10/2010 - bad choice
Read More On Citysearch gregcrazy 3/5/2010 - overall bad carpet cleaning experience
Read More On Citysearch john243 3/5/2010 - worst carpet cleaner in austin
Read More On Citysearch wjames121 3/2/2010 - worst carpet cleaner in austin hands down
Read More On Citysearch larryjones1212 3/2/2010 - Very SatisfiedI have used K&M for the past 10 years or so and have always been very satisfied. I have tried a couple other carpet cleaning companies in the past but have always gone back with K&M. I just know what I can expect. Thank you.
Read More On Citysearch jstites 2/22/2010 - ImpressedI was so impressed with your services that I referred you to my friend Trinity Sheil, who booked you a few days later and was equally happy! Thanks again!
Read More On Citysearch amyschipper 2/14/2010 - A company that CARES about their customersI have used K&M twice. The first time I did the normal steam service and was very satisfied. The second go round I needed them to address a pet pee spot, one of our older dogs had an accident and I needed it GONE! I'm a carpet nazi, I do not allow shoes on my carpet and I vacuum almost every day if that tells you the level of cleanliness I maintain in my house. So during K&M's second time out, th...
Read More On Citysearch aggielizzy2003 2/3/2010 - Amazing Job!Alexis was terrific. He did an amazing job on my travertine kitchen please. It has never looked this good. Thank you!
Read More On Citysearch lynnewebb 1/31/2010 - Very satisfied customer for over 15 yearsSince the mid-nineties, when I first started using your rug cleaning service, I've never had anything but exemplary service---and at a price that beats the other competitors' coupons. Your employees are always thorough, courteous, and considerate. I've watched them persist on stains I thought would never come out of the carpet, but their hard work would have my carpets looking better than ever....
Read More On Citysearch mkekohler 1/31/2010 - Satisfied customer for over 15 yearsSince the mid-nineties, when I first started using your rug cleaning service, I've never had anything but exemplary service---and at a price that beats the other competitors' coupons. Your employees are always thorough, courteous, and considerate. I've watched them persist on stains I thought would never come out of the carpet, but their hard work would have my carpets looking better than ever....
Read More On Citysearch mkoh10 1/26/2010 - Job Well DoneRoger and Billy did a great job with cleaning the carpets in my apartment for my move out. I appreciate the work done and will be calling K&M again in the future.
Read More On Citysearch happyaustin10 1/22/2010 - True ProfessionalsGuys were very professional and courteous... even put up with my constant chit chat as I followed them around the house!! Will definitely be calling again.
Read More On Citysearch nchesnuttrn 1/20/2010 - Thanks for a great job!Charles and Nick were both courteous, professional, and competent. They got right to work, and they finished an entire house in a relatively short amount of time (without sacrificing quality). I appreciated their efforts, friendliness, and skill. Thanks for another great job! I'll be sure to cast my Citysearch vote for K&M.
Read More On Citysearch tombuckley 1/18/2010 - True QualityI wanted to let Ken and the rest of the staff know how impressed I am with your service and the quality of your team's work. Due to scheduling conflicts I tried another company and won't ever do that again! Finding quality service at such an excellent price is a hard find these days; and even as much as your company has grown, doing business with an owner who personally speaks with his customers ...
Read More On Citysearch cheart 12/11/2009 - Very ProfessionalLupe and Mike were efficient, professional and very nice. I really appreciate the fine job they did. I will be having my carpets cleaned by your company again. Thank you
Read More On Citysearch jeegn 12/10/2009 - Great experience overall!Just wanted to let you know that I was VERY pleased with your guys who came out today! They were prompt, courteous and did a wonderful job. Thanks so much.
Read More On Citysearch lauriegirlz 12/7/2009 - Great Job. Glad I found you.Some pretty substantial stains were removed by your company. The company we used last year couldn't get them even faded. We're VERY impressed.
Read More On Citysearch lablovers 12/7/2009 - GREAT service!I am happy that I called you. Both the crew chief, Domingo, and technician, Juan, were great. Their attitude, promptness, efficiency and the cleaning job was so much better than any other that I have previously used.
Read More On Citysearch dmcgow90 12/7/2009 - Amazing Job!I wanted to pass along high praise for the crew (Eddie & Victor) who came over to clean my carpets yesterday. They showed up on time, courteous, professional, and pretty excited to do the job. I'm not sure if it will happen for other customers, but they managed to get *PAINT* that I spilled about a week ago out of my carpet. I mentioned it to Eddie expecting that they would not be able to get it ...
Read More On Citysearch blasc09 12/2/2009 - Bad to Beautiful, THANK YOUI call with a mess that needed immediate attention just before the holidays when they were extra busy, and they fit me in, cleaned my messed up carpet, in a friendly and courteous manner and were gone. It was like I waved a magic wand and poof, problem solved! Burden lifted! ( and my carpet was BAD, and now it's beautiful! Great job guys, I cant thank you enough! Above and beyond guys, above and ...
Read More On Citysearch tmoonsun09 12/1/2009 - Finally, clean carpet. Great Experience with K & M! In this day of complaints, I just wanted to say what a GREAT job your two technicans, Charles and Nick did. We have had three other companies come out and were never able to get a couple of stains out. Your techs were able to remove them and were very professional. I would highly recommend them at any time and will be having them back after Christmas for your tile/grout cleaning.
Read More On Citysearch rockyaustin 11/25/2009 - Extremely SatisfiedAlthough the crew was later than promised I was extremely satisfied with them. They were very friendly and courteous. They showed a great deal of respect and professionalism. As a contractor myself, I can appreciate their work ethic and sense of professionalism. These guys are surely an asset to K & M Steam Cleaning.
Read More On Citysearch dkendall32 11/23/2009 - JOB WELL DONEEvery year we have our carpet cleaned and every year we are ALWAYS pleased with the service K&M Steam Cleaning provides us. This year Cody and Saul did an excellent job. They were prompt, polite, and very thorough. I have recommended K&M to many friends and will continue to do so. Thanks again for a job well done!!!
Read More On Citysearch corleyaustin 11/23/2009 - awesome work, highly recommended!Domingo & Johnny were very diligent, focused, thorough, courteous, professional & I've been managing in the apt. industry for 20 years...I deal with a lot of carpet cleaning companies...your technicians are AWESOME! Thank you.
Read More On Citysearch khutchmhickey 11/17/2009 - Professional and Excellent Customer ServiceMingo and Juan were very professional. I also asked for same day service in which K and M were able to deliver on. I would definitely recommend them and use their services again. Its still great to have good old fashion customer satisfaction.
Read More On Citysearch jbuhl66 11/17/2009 - Great Experience Mingo, James & Steve arrived promptly at my scheduled time, were very courteous & professional. My carpet & upholstery look great! Mingo gave me some advice about what to do next time my dog has an accident on the carpet (white vinegar & water). I will definitely call K & M again to clean my carpets in the future.
Read More On Citysearch rneyens2009 11/12/2009 - Pet odor - gone!Jimi & Jeremiah were on-time, professional, courteous, fast, friendly and honest. My puppy peed on my chair and leather ottoman and they were able to get them cleaned and the smell out. My carpet look new again and my house doesn't smell like a puppy pad. Thanks K&M.....Jennifer and the 3 Pugs
Read More On Citysearch jbrewers 11/12/2009 - Thanks to Eddie and VictorI found Eddie and Victor to be very professional and polite. They did a great job and my carpets look great.
Read More On Citysearch cmartinezz 10/27/2009 - FantasticReynoldo was extremely polite and helpful. He explained all the services you offer and did a fantastic job cleaning my grout and carpets. I would recommend your service to anyone.
Read More On Citysearch astevenss 10/5/2009 - Good JobNice guys, decent clean.
Read More On Citysearch Jenlhelmer 9/28/2009 - My carpet looks brand new. Great job!Charles and Nick were Awesome. Very courteous and Professional. They cleaned and repaired my carpet and now it looks brand new. Thank's so much.
Read More On Citysearch jamarakleen 9/17/2009 - Never fails - always a great jobYou guys consistently do a good job at a fair price. I appreciate the great service.
Read More On Citysearch jaypaustin 9/3/2009 - Great job!Very professional and explained everything they were going to do. Gave me realistic expectations when they saw the stain we wanted to get cleaned. Looks great and smells great now.
Read More On Citysearch aseach99 8/17/2009 - Fantastic JobI just want to let you know what a fantastic job Eddie and KC did at my house this morning. Wow?they were extremely professional, and so courteous. I wasn?t as prepared as I should have been, but they were so patient and helpful. Eddie actually found a scorpion in my room and removed it for me!
It seems that many companies have lost the art of service, but you guys are on it. I really appr...
Read More On Citysearch megbrown 8/14/2009 - Great Service, Great Job!Jeremiah and his assistant Juan were very polite and courteous and gave a very good impression of your company. Plus they cleaned my carpet really well!
Read More On Citysearch NanH11 8/7/2009 - Exceeded my expectationsHad to write and let you know how much I appreciated Rey & Juan this morning, not only do my carpets look amazing which makes me so so happy, but just working with Rey & Juan was a complete pleasure. Both were professional, hard working and to top it off ... they were incredibly nice/fun to work with. My husband is a big UT fan and we have this tacky UT 2x4 carpet that is outside the garage doo...
Read More On Citysearch kimthrower 8/6/2009 - Amazing I have been wasting too much energy cleaning my carpets myself. I wish I would of called sooner.
The price was less than quoted!
Excellent Service!
Trustworthy!
Timely!
Excellent Results!
Need I say more?
Read More On Citysearch skinmama 7/25/2009 - Great work!I had a family remember refer your company to me. After the service and seeing the job so well done, I immediately referred K&M to my co-worker.Thanks so much!
Read More On Citysearch ranpay 7/22/2009 - Loyal customer - for life!The very best in Austin!! Great service, caring and without a doubt the most courteous crew I have ever had the pleasure of seeing in any business. This is the only service that I will ever use again.
Read More On Citysearch sharebear99 7/20/2009 - Entire Crew- very professional!!Crew chief, Mike, was very knowledgeable and courteous. Technician, Victor was very professional and helpful. I am very happy with the work performed.
Read More On Citysearch mchavezz 7/20/2009 - My carpets seem brand new!JP and Victor worked incredibly hard on my carpet and recliners. Our carpets had not been cleaned in 4 years, since each year we said we would replace them. I have a small house, two children, an elderly dog, a rabbit, and I teach groups of homeschoolers who head to the park out back and then track dirt and mud (and who knows what else) back into the house. The carpets look great! They even remov...
Read More On Citysearch erinbgal 7/20/2009 - Simply Great.Hi, there. The technician\s name was "Jimmie" with helper Nick. Thanks guys! They were courteous, professional, and really cared about doing a good job. I certainly appreciate it. Great work.
Read More On Citysearch milesnmiles 7/20/2009 - Customer for life I am so impressed with the service I received from Cody and Rey! They were so kind, helpful, and competent. The results I received were amazing- I thought I needed to replace my carpet it was so dirty, but now they look close to new!! I have referred K&M to several neighbors already and will definitely be using them again. Thank you!
Read More On Citysearch dgillispie89 7/13/2009 - Very Well Trained Office Staff!!I just wanted someone to know that I am so impressed with the office- I called in to ask questions and the person on te other end of the phone (Melanie)was so helpfull- She took the extra time to go over every detail with me- I knew what to expect and when the technicians arrived and it was just what she said on the phone. I will be one of your repeat customers- Thanks for having such a well trai...
Read More On Citysearch steph09 7/8/2009 - Thanks to Jimi and WillJimi and Will did my carpets today. They did an exceptional job, and were on time, prompt, and courteous. I just wanted to say thank you for such a nice service. I'll be sure to call again.
Read More On Citysearch neil88 7/8/2009 - Simply the BestFound your company by looking online. The crew were prompt and very hard-working and did the best job I\'ve ever had in carpet cleaning. My tile floors had never been cleaned professionally and look fabulous! Jimi answered my questions well and they both worked hard and didn\'t waste a moment! Roman is personable and responsive to questions and I hope he can be a crew leader some day soon.
Read More On Citysearch booksinaus 7/8/2009 - Happy to spread the word... Call K&M!The last company we used just tipped up the furniture and then filled the whole house with steam and made me dread getting the carpet cleaned. This carpet cleaning was such a pleasure, they were professional, careful of our furniture, and did a great job. We did call back on the pet treatment, but that is because the smell was so bad to start with. Great job, we will tell friends.
Read More On Citysearch happyguy74 6/29/2009 - Excellent Customer ExperienceCharles and James did a wonderful job on our carpet, were very friendly, and gave me some good tips. I will definitely use your company again.
Read More On Citysearch tnn99 6/29/2009 - Great Service - Great PriceThe professional crew from K&M was prompt for the appointment (Minor carpet repairs and cleaning). The rates were very reasonable, better than most companies that I have used in the past and the job was done right the first time. For those that research prior to contracting services - I would put K&M into your address book as the folks to call when you have an issue or need cleaning.
Read More On Citysearch SMN442 6/28/2009 - Charles & James are great!Charles and James were both very professional and helpful today. I appreciate their service.
Read More On Citysearch yothomas 6/24/2009 - Charles did a fantastic jobOur crew chief was Charles (his name wasn\'t on your list in the survey.) They were prompt, courteous and explained everything really well. They got our carpets nice and clean and moved all the furniture for us. Great experience with K&M. Thank you.
Read More On Citysearch pdowns09 6/24/2009 - Oustanding, thank you!Bravo Ken! The absolute best customer service I have had in years...for any service. The first phone call revealed I was working with a professional, polite and knowledgeable staff. My questions, concerns and scheduling restrictions were met with someone on the other end of the phone who wanted to help and made every effort to make me happy. The team that came to the house was on time, profession...
Read More On Citysearch ksmith09 5/26/2009 - Excellent Experience, THANK YOU!JP and Mario recently cleaned the tile & grout on our kitchen floor. They were prompt, professional, courteous, knowledgeable and honest. They were patient with all my questions and very polite and understanding during my meticulous inspection of the finished job. Our floors look great and I would definitely use your services again. Thanks!
Read More On Citysearch rebeccasel 5/11/2009 - Very impressed, thank you!
I wanted to let you know that I went home after lunch today and was blown away by the difference having our couches and area rug made! We have been in our home for about five years, and we purchased the furniture about the same time. So, after five years, we were definitely overdue for cleaning, but I had NO idea it would make that big of a difference. My wife and I are very impressed.
Read More On Citysearch mpainter09 5/1/2009 - Great Job!You?re guys did such a great job! I will highly recommend your company to anyone who asks, in fact a woman who was in my house for another appointment was so impressed with the outcome, she grabbed a business card for herself! Thank you again and I will surely be calling you for another cleaning when needed!
Read More On Citysearch kristinkribling 4/27/2009 - great customer serviceI called K & M for the first time in April- I called in to get pricing and information about the tile and carpet cleaning and was just going to get pricing- I had called a few other companys before calling K & M and I was so impressed with the lady who answered my call. She made the conversation very pleasant and took the time to answer all my questions- I had initially just wanted pricing but af...
Read More On Citysearch mom225588 4/22/2009 - Unhappy with Results
I had to have someone else come in and finish the job after K&M left. Half of the tile in the room was cleaned perfectly, but, because the job was done hastily, the other half was still dirty and they didn't even notice! Once I noticed the problem I called and asked for them to finish the job. They told me they would have to use a different chemical, but they would have to charge me extra beca...
Read More On Citysearch NoBadServiceATX 4/3/2009 - Prompt and Courteous WorkI wanted to let you know the guys did a great job, thank you for the prompt and courteous work! If we need carpet cleaned in our new home in the future we'll be sure to contact you again.
Read More On Citysearch ChiaPLiu 3/31/2009 - 5 Star Service All AroundThe technicians were prompt, friendly, professional and quick. My three-year old asked a lot of questions, and they patiently answered each one to his satisfaction. They asked if I wanted to add protectant, but didn't try to annoyingly up-sell me when I said I just needed the cleaning. He even gave tips on how to treat stains and keep my carpet looking great. Thank you for a great experience.
Read More On Citysearch abeard123 3/25/2009 - Highly Recommended Carpet Cleaning ServiceThey were so quick and did such a great job I only wish I would have had them clean more of the house.
Read More On Citysearch christophermaggot 3/23/2009 - K&M and Michael- Highly Recommended!Michael was extremely meticulous and thorough. I have already recommended your services to a friend and will most definitely hire your company again.
Read More On Citysearch dlopez2 3/8/2009 - K & M ONLYI read about K&M before scheduling service and they lived up to every positive attribute, and then some. I had to reschedule with Ken twice, and he was SO NICE and accommodating. Normally with services similar to carpet cleaning the customer service only makes its way in the call center. Not the case here. The guys who showed up at my house were kind, professional, and efficient. I am very impres...
Read More On Citysearch air10143 3/3/2009 - Prompt, Curteous, Overall great jobMy living room and bonus room were flooded from an overflow. Joshua was very prompt and curteous. He made me feel totally comfortable with what he was doing and he went out of his way to make sure everything was done correctly. I sincerely appreciated his help.
Read More On Citysearch applegirls 2/24/2009 - Thanks to Mark and Eddie- Great Job!!Mark and Eddie were extremely curtious and helpful. I will definitely require these two guys to come back for my next cleaning. Great job!
Read More On Citysearch vwegricht 2/24/2009 - My carpet looks BRAND NEWRey and Dill were great. Rey was very reasonable in determining how much to charge for our smaller rooms. He set my expectations before they began work; he and Dill did the job quickly but thoroughly; and the results were far better than I would have expected. Before Rey and Dill showed up, the carpet was an eyesore and stank up the whole house. Now it looks brand new. Nice job Rey & Dill.
Read More On Citysearch mattandlori 2/24/2009 - Very ImpressedJust wanted to say how great Mark and Eddy were this morning, very courteous, professional and efficient. Looks like your team enjoy what they do, they know their service well and explained other options that I might want to consider and did.
Read More On Citysearch jphilly 2/24/2009 - Thank you for outstanding customer service K&M!!!I just had my carpet cleaned today and am so impressed with K&M. My experience started out great with friendly customer service over the phone with Joe Dan. I called on Wednesday and he got me set up for cleaning on Thursday! Domingo and his assistant (I cannot remember his name) were BOTH great! They were very friendly and got right to work. They had no problems moving the furniture and wer...
Read More On Citysearch gamble28 2/5/2009 - Great work!Cody and Carlos were adorable. Great workers, immediately went to their work and did a great job!
Read More On Citysearch tmerrill 2/2/2009 - Professional, Friendly, Amazing Experience overall The names on my receipt did not appear in your lists above. The Crew chief appears to be M Kee and Tech is Saul. They just left and I really wanted to express my satisfaction with every part of the process. They were AMAZING! They got out odors and stains I didn\'t think possible. They were both professional yet friendly and extremly efficient. I can\'t express how pleased I am with the service....
Read More On Citysearch lharding09 1/16/2009 - THANK YOUThe crew chief we had was Mike Wright and his helper was Saul Castillo. They were both professional, courteous and did a fantastic job! Very good asset to your company
Read More On Citysearch anitakgirl 1/16/2009 - Excellent jobI was very impressed by both Rey & Cody. They were very professional and did an excellent job of moving the furniture and cleaning the carpet.
Read More On Citysearch rgormanz 1/16/2009 - HIGHLY RECOMMENDED!I just wanted to tell you the carpet looks awesome and i am very very pleased with the job done I will definetly use you as a reference to family and friends.
Read More On Citysearch stdavidscynth 1/16/2009 - Remarkable customer service - Thank you.Thanks for jumping through hoops to get Reynaldo and Saul to the church much earlier than originally requested. It de-complicated a serious set-up situation for the important wedding. They did a great job.
Read More On Citysearch gdpotter47 1/16/2009 - Continually Impressed.....Michael and Saul were very cordial and professional and did a great job as was expected from your continuing excellently managed company! I will continue to be a repeat customer and your magnetic sign will stay on my refrigerator to remind me whom to call when I need your services. Thank You!
Read More On Citysearch jstoneaustin 1/16/2009 - Wonderful!Cody and Timi were out techs and they were wonderful. Very proffesional and did a outstanding job. Thanks so much for a job well done!
Read More On Citysearch roylang 1/16/2009 - Job well done!I've used K&M Steam Cleaning in the past and didn't hesitate to call them once again. But this time, it wasn't for my carpets, but for my couch. I was pleased with my experience from day 1 when they were able to schedule the appt within 48 hours, and, go out of their way for such a small job! They arrived on time and were once again so friendly and professional. Both techs explained exactly ...
Read More On Citysearch kleemorrow09 1/16/2009 - The BEST Carpet Cleaners...I will ALWAYS use themThese guys are AMAZING! I have a 6 year old son, 4 cats and 3 dogs all in a tiny house. We make HUGE messes. I had a red stain that had to be over 3 years old. My 17 year old cat had urinated on the carpet and I knew I had to do something about it. I have seen their adds everywhere so decided to give K&M a shot. WOW! I am so glad I did. I've dealt with other carpet cleaners before..they c...
Read More On Citysearch lrharding 1/9/2009 - Great results!I just wanted to say thank you...the carpet and rug look beautiful.
And although I was not there to meet them, my mother said your team was very friendly and professional and did a quick and thorough job.
Read More On Citysearch cbadger09 1/7/2009 - Amazing results, great customer serviceNot only were Rey and Victor courteous - they were very efficient! I thought it was going to take longer but they were able to bust out my apartment in no time. The carpet was just horrible before - really embedded with dirt and who knows what else (it was a horrible grey color)!! They pre-treated it and went over the troublesome spots until the carpet was the color it was supposed to be. I never...
Read More On Citysearch amasosgirl 12/29/2008 - THANK YOU!Very quick and professional. They stayed in contact and we seemed aligned in setting things up. Reliable and well worth both my repeat business and my referrals.
Read More On Citysearch cperrydec 12/29/2008 - Thank you K&M and Reynaldo!Reynaldo Rodriguez was the technician that cleaned our carpets and he did an amazing job. Thank you to Reynaldo and to the rest of your professional crew!
Read More On Citysearch gwilly25 12/22/2008 - An INCREDIBLE experienceHi Ken, you're the MAN! And Ryan and Ronnie are the Dream Team of K&M!!! The crew is so nice, polite, professional, and just down right PERFECT! The finished product is beyond words - my carpet is about 10 years old, had stains that the previous cleaning company couldn\'t finish the job but Ryan and Ronnie got them out effectively and in timely fashion. At first I was concerned about the strong c...
Read More On Citysearch PT08 12/22/2008 - Exceptional!Thanks so much for the service! We are very pleased with everything-- couldn't of asked for better service!
Read More On Citysearch lhubbs 11/20/2008 - Great Customer ServiceGreat service from your crew, Rey was able to answer any ?'s I had, He was very Prepared and professional.
Read More On Citysearch cacufff 11/10/2008 - Good job and Thank you!ALEXIS AND ARTURO ARE GREAT, WE OWN A SMALL VEHICLE INSPECTION BUSINESS AND LOVE FEEDBACK ABOUT OUR EMPLOYEES, GOOD JOB!!!!
Read More On Citysearch ajacobsen1 11/7/2008 - Thank you K&M Steam CleaningMingo and Jim were very friendly and Mingo took extra care with pet stains. I am very pleased.
Read More On Citysearch annsand24 10/30/2008 - ExceptionalBoth Alexis and Ray were exceptionally courteous and professional. They were prompt and thorough, and they provided excellent feedback on handling future stains. Excellent customer service.
Read More On Citysearch kwoltenberg 10/17/2008 - Thank you JimiI will be mailing a tip to your office for Jimi. Please let him know we appreciate his great service. Thank you!
Read More On Citysearch hsinju1008 10/7/2008 - Great Results! The technicians were great, they explained the process, did a sample and came back to do our cleaning. We were very happy with the results and service!! Every person we spoke with through our process was very pleasant and professional. We will be back.
Read More On Citysearch jplytx 10/7/2008 - Great job, thank you!Just wanted to let you know your team just left a bit ago after cleaning my carpet and my air ducts. They did a great job! I am very satisfied with the work they did and will be calling your company next time I need my carpets and air ducts cleaned.
Read More On Citysearch aoliverfall08 10/2/2008 - A+++++!Carlos was the crew chief. I got same day service as the day I called. The gentlemen were very courteous, prompt, and highly efficient. They didn't waste any time; the carpet looked great; and they're were no hidden fees in the quoted price. It was great doing business with K&M, and I will definitely recommend them to friends and family and use them again! Thanks for an excellent job. A+++
Read More On Citysearch mclarktxgirl 10/2/2008 - K&M Carpet Cleaning Services are Fast, Polite, and EfficientMy whole K&M experience was great. I called for an estimate, and they sent a crew out to my house that day (same day service!!!) within 2 hours of my call! The gentlemen on the crew were very polite, prompt, and efficient. The whole job took about 20 minutes. The carpet looked great, and there were no hidden fees. I would definitely use K&M again and recommend them to anyone. I am an extremely sa...
Read More On Citysearch MDC13 10/1/2008 - Highly recommended!We had a little confusion on timing but Joe Dan and the crew from Georgetown got the job done for me in time for my daughter's engagement party. Great guys, great service. Will certainly refer.
Read More On Citysearch Lmiller123 9/24/2008 - Great Customer Service, Thank you!My last carpet cleaning guy passed away that I had used for over 12 years since being in Austin and I was not sure where to turn to find someone else. Luckily, I had seen K&M in the Money Mailer for several years and saw all the satisfied customers on the web and flyers. I made an appointment and got one in 2 days! I was very pleased with the carpet repair that Lupe did in such a short time too! ...
Read More On Citysearch tomaustinguy 9/12/2008 - No more Pet stains!After searching the internet and reading about K&M\'s processes and testimonials, I called your company. JP and Arthur did an excellent job cleaning my very dirty, pet stained carpet. They were both very personable and explained everything. My carpet looks great! I will definitely use K&M again and refer friends to your company. THANKS!
Read More On Citysearch LindaHsummer08 8/28/2008 - Very Happy with the results!Thank you for the great service. Your guys showed up on time, delivered what was promised and then some! With great customer service and such a quality job on my carpets, my expectations were greatly exceeded. We were very happy with the results!
Read More On Citysearch melco44 8/28/2008 - Thank you K&MAlexis and Art were great! I plan to call again and I'm already recommending your services to friends.
Read More On Citysearch alligirl77 8/28/2008 - Good JobAlexis and Ray did a very good job on our carpet. They were very personable, respectful, and knowledgeable. Although it was late they did not hurry the job, they made sure we were satisfied. I\'m so glad to have called your company. Thanks!!
Read More On Citysearch adiaz09 8/5/2008 - Fantastic!I had Austin's team clean my carpets in the begining of last week. The crew was so polite and courteous they did a fantastic job. I will definitely be using your company again. I have had other companies out here to clean before, but none compared to the awesome job those two young men did in my house. They made sure to explain everything they were doing before they did it and were very helpful i...
Read More On Citysearch jhall08longhorns 7/21/2008 - EXCELLENTToday I had Cody and Josh come out to clean 5 rooms and they were excellent!!! They were both very professional and polite. This is the 5th time I have used K&M and this crew was by far the best all around. Cody took extra care in explaining the products and taking out any existing stains in the carpet. He was very thorough and I couldn't be happier. They are a great team and an asset to any busi...
Read More On Citysearch bdandee 6/24/2008 - thanks!!Thanks for everything Ken, a couple of your guys came by today and they did a great job! Thanks again, K&M is awesome!
Read More On Citysearch ausblue 6/24/2008 - Jimi and Derrick were greatThe two techs were Jimi and Derrick both were very professional and did a great good for our company. Thanks
Read More On Citysearch DGlasAUS 5/23/2008 - FantasticCarlos was very curteous and did a fantastic job. My carpets were in terrible shape but, they look so much better. I WILL be a returning customer, thanks to Carlos.
Read More On Citysearch NCarlonghorn 4/20/2008 - Highly RecommendedI just wanted to take a moment to say I am very pleased with the service provided by your company. The two reps that conducted my carpet cleaning were very professional, courteous and quick (Cody & Cheech?).
The time for the cleaning was completed faster than my expectations. I will definitely recommend your company to others for quality work at a fair price.
Read More On Citysearch Annaspring08 4/20/2008 - Thank youI was very impressed with the service I received. Everyone was very courteous and helpful and the whole process was painless.
Read More On Citysearch ChadItx 4/2/2008 - Very Impressed!Our realtor (Carol Dochen Realtors) recommended you when I asked who I should call to have the carpets cleaned in our home that we had sold, after the movers had moved all of our furniture. Her office manager, Kim Wallace, said "K&M!" We had *terrible* black marks on our cream colored carpet where some of our furniture had been, possibly from the air vents -- it looked awful, and I was very afrai...
Read More On Citysearch lisaladylonghorn 4/1/2008 - Great Carpet CleaningI had K&M come into my house and clean all the carpets. They were on-time, courteous and reasonable - three elements seldom encountered in this business. Their work was efficient and excellent, cleaning older stains that the last service failed to remove and leaving the house in fine shape. I heartily recommend these folks to anyone needing this type of service. You will not be disappointed.
Read More On Citysearch dutiel 3/15/2008 - Very Impressed!I was very impressed with your company before you even made it out to my house. With a 1-year old in tow and another baby on the way, communicating with Ken through e-mail was a blessing! I appreciated so much the questions you answered and the information I received up front. I am so pleased with the cleaning that my carpets received. I was so excited when I came home and saw them; they haven't ...
Read More On Citysearch britaustin 3/12/2008 - Great Experience!The guys were very sweet and very informative about what needed to be done. I have had my carpets cleaned by a couple of other companies in the past. Your staff was BY FAR the most friendly and helpful crew I\'ve encountered. Unlike other crews, I would be more than happy to see them again, and I would absolutely refer them to friends.
Read More On Citysearch cirving 3/6/2008 - Top notch quality!Your crew did a great job! They were on-time, very efficient, and thorough. The carpet looked brand-new when they were finished. I was extremely concerned about the pet urine smell and how well it would come out. Your crew told me several times they were only treating the carpet and not the padding. So I understood it may not eliminate the smell entirely. However, when we entered the house toda...
Read More On Citysearch MelAus 2/22/2008 - Thank you K & M!Your techs were very polite and did a good job. I really appreciate the professionalism and great customer service I received from this crew. Thanks much!!!
Read More On Citysearch CraigDAustin 1/22/2008 - FantasticK&M's personnel were very accommodating, courteous and did a fantastic job. I would recommend them to anyone looking for great service at a very competetive price.
Read More On Citysearch Mikeclonghorn 1/22/2008 - Great Experience overallI wanted to let you know how pleased I am with the cleaning and sealing of my tile. I was disappointed when the same guys that cleaned did not come back to seal the tile. However, the second set of guys was just as nice as the first.
Read More On Citysearch laurielady 1/22/2008 - Wonderful ExperienceJust so you'll know, Tim and Rey cleaned our carpets, yesterday. These are two proud, hard-working, courteous, and neat employees.
We could not have asked any more capable or polite folks into our home.
Read More On Citysearch hughhigjr 9/21/2007 - AMAZING SERVICEWorkers were very professional and curteous. Did not push other services on me, but were very thorough on exactly what I needed and how to acheive it. I have 2 dogs, plus I babysit the occasional friend's puppies. We had plenty of stains I could not get out both from the dogs, wine, and pen leaks. They are all gone, my carpet looks brand new, and the smell is so clean! I feel like I just mov...
Read More On Citysearch mamajamajack 8/6/2007 - Thanks so muchI just wanted to thank you very much for your kindness and patience with me when setting up an appt. to have my father's carpets cleaned. I got a wonderful report from both my sister and my Dad in Austin this morning after your guys completed the work. I understand that everything went really smooth and your guys were very nice, VERY VERY fast, and did an excellent job. My dog and I will be there...
Read More On Citysearch jdicuffaus 8/3/2007 - My carpet looks BRAND NEWWe had our carpets cleaned 2wks ago by Tim & Carlos and they did a fantastic job! We were putting our house on the market and just knew we would have to offer a carpet allowance but the guys did such a good job it looks brand new! They got RED stains out of WHITE carpet! I tell everyone I know you are the company to call. You probably saved me $2500 at least!
Read More On Citysearch crichardbsuls 6/13/2007 - Amazing jobI wanted to let you know that JT did a wonderful job on our carpet. We have had many companies come out to clean our carpet and JT is the first one that took the time to really clean and not rush the job. He was courteous, friendly and very careful of our walls with the hose which my husband is extremely picky about. I will recommend K & M to all our friends and family!
Read More On Citysearch deliabeltx 4/3/2007 - A Business that excels at everything they doI'd like to let you know that I've been nothing but 100 percent
satisfied with your company. I've never used a carpet cleaning
company before moving to Austin, so I had no idea what to expect.
Your scheduling is convenient, your crews are friendly and
professional, and the results flawless. Thanks again for being one
of the few business around that excels at everything.
Read More On Citysearch stevenewaustin 3/29/2007 - Thanks, Gilbert & Mike!Yesterday two of your employees, Gilbert and Mike, cleaned my carpet. They did a wonderful job! They were very efficient and worked so hard and did a remarkable job! I have used two other carpet cleaners since in this house and neither one of them compares to your work. You are out of their league!
Gilbert and Mike were professional, friendly, and thorough and, even though I was the las...
Read More On Citysearch jlenhartaus 3/22/2007 - Very ImpressedToday I had my carpets cleaned by Rey and Lex, and it was wonderful. First off, they showed up right on time and I received a courtesy call before they got there. They were both VERY professional and hard working. Lex took the time to explain everything and then made sure I was comfortable with it all before beginning the work. They were also very understanding about my dog, which speaks highly o...
Read More On Citysearch kellyaustin123 3/12/2007 - Thank you!My grandparents were very pleased and said that Chris was friendly and did a great job.
Thank you for the great service you provided.
Read More On Citysearch kgordonaustin 3/12/2007 - Thanks so muchI can't tell you how impressed I am with the job that Tim and Jimi did on my tile floors and a wool area rug that I have. I am so amazed at how clean they were able to get our grout (which had never been sealed). Tim and Jimi were very professional and offered a few suggestions. Thanks so much for a job well done and for making me a very, very happy customer. I will definitely be calling your...
Read More On Citysearch heidiu123 3/6/2007 - Quick, timely, well done!I'm new to the area and depended heavilly on CitySearch for recommendations. I was happy to learn that K&M's rating was well earned and deserved. From the prompt call pickup, easy-for-me scheduling, call before arrival, great crew, to the expertise, I was pleased. We had a puppy stay for Christmas and she did what all puppies do; K&M was able to remove the staining and smell, 24 hours after tr...
Read More On Citysearch JeanTexas 1/29/2007 - Beautiful Carpets and Low prices!I just want to let you know how happy I am with the recent carpet cleaning by your company. The two gentlemen that came to my house were professional and worked very efficiently. My house had smoke damage from a fireplace problem and they offered a solution to take care of the odor. It worked and our house is smoke-free. The carpets look beautiful and your prices were below other companies th...
Read More On Citysearch judyw1234 1/9/2007 - Excellent ServiceI just wanted to let you know that I was very pleased with the service I received. I have previously used another service and they did not hold a candle to the service I received from K & M. I will definitely use you again and refer to anyone who asks!
Read More On Citysearch bevv 1/5/2007 - Very ProfessionalI had your guys come out the other day for air duct cleaning and I just wanted to tell you how professional they were.
I will use you again in the future.
Read More On Citysearch sbugg 11/29/2006 - Old carpet - looks like new!!I am so glad I called K&M to have my carpets cleaned. Not only were they flexible and willing to work around my schedule, they were also so professional, timely, and - thorough! I have been wanting our carpets replaced for a long time but, now we don't need to. I came home and could not believe the drastic difference!! Alexis and the rest of the staff are caring, knowledgeable, and very profe...
Read More On Citysearch kmorrow77 11/14/2006 - Thank you!Ken i just want thank you for the job well done by your guys(i guess Chris &Jason)excuse if i miss their names.They were very proffessional in cleaning the carpet and my couch.I will recommend anyone to K & M.
-satisfied customer
Read More On Citysearch glmwan 10/12/2006 - Thank you!As you are aware I just had my tile floors serviced by your company and Lex did my cleaning and sealing. In getting the service done there were some challenges with my floor, which now looks great. I wanted you to know that Lex was excellent. He was helpful, hardworking and courteous. I counldn't have asked for better service. Lex is an asset to your company and represents it in a superiour manne...
Read More On Citysearch veekays 9/12/2006 - Thank you!I just wanted to follow up and say thank you for your help. If we need help with our carpets in the future or if we can give a referral, we would be happy to. Our carpets (esp. on the stairs where they were pretty filthy) look fabulous! And, the price was reasonable for the amount of carpets cleaned and the scotch-guarding protection that your team provided to keep our carpets looking clean.
...
Read More On Citysearch jjjjones 8/30/2006 - Excellent WorkI just wanted to take a moment out of my day to let you know how PLEASED I am with the work your company did with my carpets. The gentlemen who came to my house were extremely professional and hard working. I had a couple of problem areas related to pets that I thought would not come clean, Jason made a few suggestions on how to address the problem areas and I decided to take his advice, I am so ...
Read More On Citysearch jhamar 7/26/2006 - EXTREMELY PLEASEDI am EXTREMELY PLEASED with the job K & M did for me at my home. Alexis was very informative throughout the entire process. He explained it to me from start to finish. Both he and Brad did such a nice job. It was a pleasure to come home to the wonderful smell of CLEAN! The carpet looked great and felt much better too!
I HIGHLY recommend K & M to everyone. Ken, the owner is one of the nicest ...
Read More On Citysearch gerri_gayner 5/2/2006 - You Did My Carpets yesterday!I just wanted to send you a short note to say how wonderful my floors look! The two young men who came to do them were very professional and thorough. My parents are in their 80's and met them at my home yesterday. My mom and dad had nothing but good things to say about Alexis and his helper. The floors were pretty gross after three years of kid traffic and pet stains, but this morning are ...
Read More On Citysearch beverly_gray 5/2/2006 - Best Carpet Cleaners in AustinI've used K&M several times and my carpets always look beautiful afterwards. The prices are good and they always do an excellent job. I have several small indoor dogs and you'd never know it after K&M cleans my carpets!
Read More On Citysearch dallasrobert80 3/29/2006 - Amazing Before & AfterMy carpets have never looked so good! They look brand new. I wish I had done this a long time ago. Between kids and pets, they were stained and shabby looking. After K&M came out, they are look beautiful. The staff was great and I am so impressed with the quality of work.
Read More On Citysearch traceyparker62 3/29/2006 - A Job Well DoneThe staff at K&M did a great job on my carpets. They look brand new and my home smells wonderful. I will definitely use their services again. Definitely worth the price!
Read More On Citysearch roselawson33 3/28/2006 - Great on Pet StainsI would like to take this opportunity to say what a wonderful job K&M did on cleaning my carpet. I had many stains on my carpet from my dog and they were able to remove all of them. My carpet looks and smells new now!
Read More On Citysearch cindystarr 3/23/2006 - Great Service and Results!The 2 gentlemen, Gilbert and Raul, that did the work were very professional and helpful. I am disabled and they were concerned with my possible slipping when walking from the damp carpet to the tile. The carpets look and smell as good as they did when they were new when they were finished. I will definitely be using your company in the future.
Read More On Citysearch gingergroberts 3/23/2006 - Professional & FastGreat job on the carpets and furniture!!! I will definitely use their service again.
Read More On Citysearch bethlong67 3/23/2006
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