














Bought a sofa with significant wear and tear. Spoke with Manager, customer service and everyone told me the same thing:
- upon purchase - with pickup - I waived all of my return rights including warranties
(upon purchase - even with store delivery - you can only exchange the item, cannot get a full refund)
- supposedly it was my responsibility to inspect the sofa before picking it up.
Eac...

To make a really long story short, they delivered the same defective mattress to my house three times. It had a 2 foot lump in the middle where all the material gathered. Each time I was told that it would be delivered correctly next time. The worst part was their customer service. When you have a complaint, they make it impossible to talk to anyone on the phone. Renee in customer service refused...
I just passed my third missed delivery window. When are they going to deliver the furniture? Who the hell knows.... they certainly don't. Just be advised - they contract out the deliveries, and they use very large trucks, so if your street can't accomodate a semi (mine can't), you're screwed. Of course, they never mention this before you purchase, and they don't call to tell you there's a pro...
we took my mother for the 1st time to living spaces and never again will go there or buy any thing from living spaces again. My mom purchased over $10,000dlls worth of furniture for her house, but one problem with 1 of the items that we bought there was a mattress that supost to have 25yrs of warrenty, it was a nightmare. Mattress was defected, after 3days purchasing mattress, called living space...
I worked for Living Spaces for quite a long time and I would recommend that people NEVER, EVER SHOP HERE! I won't even purchase furniture for my home with an employee discount. It is speculated that this store buys clearance items from the manufacturers and often items arrived at our warehouse damaged or with missing parts. Living Spaces will give you the run around when you call to report that a...
Terrible. I spent good money on a mattress and a few months later it is falling apart. It is clearly defective so I called to see what I could do about it. I had to pay $50 for someone to come look at the mattress. Well they did and the results were supposedly within reason normal wear and tear. What! I was shocked because my mattress feels like I am sinking in it. If you sit on the sides of the ...
We took my took my father to buy new furniture in Rancho. After buying floor model and new furniture totaling 4000$ , we were told when paying two pieces were not available so we could purchase one scratched show room piece for 10% off and purchase a more expensive piece to replace the bookcase. We asked for an additional $15 off of a 4000$ purchase, and the manager refused... They also wanted to...
We took my took my father to buy new furniture in Rancho. After buying floor model and new furniture totaling 4000$ , we were told when paying two pieces were not available so we could purchase one scratched show room piece for 10% off and purchase a more expensive piece to replace the bookcase. We asked for an additional $15 off of a 4000$ purchase, and the manager refused... They also wanted to...
Not happy with anything from this store, very bad customer service. Everybody have their own policies. they sent my order 5 times wrong to my place ...same error was done again n again. Very dissapointed with staff espeacially with the managers ADAM and MIKE. i will never refer this store to anybody and i will never go there ever.
I had a bad experience with the manager there. I was telling him about the problem that I had with a table I bought. The problem is when I clean the table with damp clothe, the color of the table came out. I called the warranty that we had, they said they will not cover that part. So, I explain to the manager at living spaces to see if he can help. What made me up set is...the manager excuse me o...
We bought a dining table at Living Spaces which started to peel less than on year after purchase. You call customer service and they are very rude. They accussed us of scratching the table and would not cover it. Don't ever buy from this store, poor quality furniture and horrible customer service.
I haev bought furniture from Living Spaces twice and I have found that the furniture is of a shoddy quality that falls apart at the wink of an eye and that the insurance that you buy through them, Guardian will not cover anything that is claimed. I had witnesses when staples came out of my loveseat recliner foot adn ripped holes int he fabric and they claimed it was pet damage even though my cat ...
I bought my living room set here and was very pleased with it. The store is huge and has LOTS of styles from which to choose. The price of my living room set was very reasonable, compared to other stores in the area. We also bought a beautiful area rug and it is still as beautiful today as it was when we bought it. Again, the price of the rug was a very good price and the rug itself is of qua...
I was moving and i needed a new couch so i decided to check this place out. it was a nice place and they had very helpful people. I found the couch that i wanted but it was not in stock. after being taken over by all the sales people and being reassured that the couch would be at my house in ten days i purchased the couch. ten days went by. they called me and said that it would be at my house 9 t...
I visited the Rancho store for the first time last week. The shop is rather nice, very big with some selections. After we picked out several pieces of furniture, we asked them if it was the same to order online. Their reply is that ordering online is the same. So, we went home and try to place order online. First, we wanted 6 chairs and the website only allows you to buy onnly 4! And, one of the ...
This is a big furniture store. They have a lot of different models of furniture to choose from. I bought a gorgeous dinning table, the price was reasonable and they deliver it the same day. The costumer service was really nice.
This is a very large furniture store with lots to choose from. The floor models were a bit beat up but the prices are very good. We were looking for a living room and dining room set. We found a very nice living room set (we saw it elsewhere but for $300 more). They deliver next day which is remarkable and the delivery price was fair. The financing went very well and they had good customer servic...
We bought a dining table there. 1 Chair had a nail sticking out. 2 chairs were uneven and one chair had a leather tear. Worst customer service there. They then forgot one our 5 corner chair. They made another appointment with us to deliver the 5th chair and after waiting several hours, we called them and they told us the chair was on back order. Wasted a entire day staying home and nothing shows ...
My advise to any prospective furniture shoppers is buy somewhere else!! I have the most frustrating experience with Living spaces!
Last year I bought a bedroom set from them, delivered to my house.
After they left, I found out the backing of the dresser mirror was broken, and inside the draw, the wood panel was also badly chipped. They did sent someone to repair it, so I gave them a second cha...
New house means new furniture. We were hopeful after listening to their commercials and knowing they have a big place locally, which can deliver the same day. Well, once we were in, we have realized that, living spaces cater to those who are looking for the mainstream, run off the mill furniture models. Finding something either of us liked was impossible for us. If you want cheap furniture fast, ...
This place is huge. My mother loves shopping for furniture and drags me with her, so I've seen plenty of different stores. A few have the wide variety that Living Spaces has but are more expensive. Stores in Living Spaces' price range also exist, but they are much smaller so you'd most likely end up visiting more than two furniture stores to find what you want. Another good thing about Living...

There are currently no active or available MetroGuide.Community reviews for this listing.
© 1996-2013, MetroGuide, Inc. | Privacy Policy | Terms and Conditions
MetroGuide, MetroGuide.Network and MetroGuide Ontario - Inland Empire are service marks of MetroGuide.com, Inc.
To contact us at MetroGuide: Click Here.