THEhotel at Mandalay Bay Resort Reviews
Reviews from Citysearch
Overall Rating
- Customer Service/Risk Mgmt - Terrible
Read More On Citysearch by Treeee at Citysearch 1/14/2011 - DO NOT STAY HERE!!
Read More On Citysearch Happy Traveler 8/7/2010 - Major Security issues - rooms are being burglarizedFor those Las Vegas lovers, stay away from THEhotel. Regardless of the deals you might get there, being burglarized will definitely ruin your stay.
I was there recently and had my $10, 000 ring stolen from my purse, which was inside my closed luggage. When I called the front desk, manager, risk management, I was blamed for not using the safe. I only went to the pool for a couple of hours. ...
Read More On Citysearch Topenga 8/24/2009 - THE Hotel is a winnerTHE Hotel has some of the nicest guest rooms in town and are competitively priced. I find a lower standard of customer service than expected. Not nearly as good as Four Seasons but not as expensive either
Read More On Citysearch CSMobileUser 3/5/2009 - Good customer service and comfortable rooms7 of my friends and I this past weekend went to Las Vegas (it was my first time). We knew we wanted to stay at a hotel that was aimed toward our generation (early to mid 20s). The palms and hardrock were very expensive (it was labor day weekend FYI). For 3 nights, it came out to an average of 309 a night per room, which I think its quite inexpensive. We stayed in THEsuite with a living room a...
Read More On Citysearch rackoff 9/2/2008 - Had a great stay at THE HOTEL
When my friends and I first got to THE HOTEL, we were really happy to see that the lobby wasn't overly busy but meanwhile the Mandalay Bay casino and several of the other resorts were in easy walking distance. The staff got us checked in right away and the room was great. The room was very hip and modern: TVs, beds, and bathrooms were awesome and there was plenty of space. When we got to the room...
Read More On Citysearch ny516 5/30/2008 - Nothing special with THE garage entrance
This was not my first neither my last trip to Las Vegas, but definitely the first and the last stay at THE Hotel. Having stayed in Mandalay, Bellagio and Wynn we thought to try THE hotel as it sounded really promising on paper. THE reality - it is a dark, mediocre hotel with a very weird entrance from the garage. There is no other entrance to this hotel, right from the parking lot! Greenish glass...
Read More On Citysearch mika68 4/30/2008 - I will never stay anywhere else in VegasExcellent experience. Staff was very helpful. Since we were there on our honeymoon our room was upgraded to a V suite for free. The view was top notch and there was nothing to complain about. I lost my debit card on the trip and the front desk was very helpful - they called all of the places I visited that day and put me in touch with their security departments. We loved that their was no casino ...
Read More On Citysearch matt2685 4/21/2008 - Pleasant Surprise at South End of Strip!I was apprehensive to try this hotel due to its location and some negative reviews about its service. However, those fears were unfounded because I had a wonderful four-night stay. The service was excellent every time, and we were even provided some extras such as an upgraded room upon request. The Bathhouse Spa was clean, comfortable, and professional. The rooms are also clean, well maintain...
Read More On Citysearch newstome 1/1/2008 - GREAT CUSTOMER SERVICESI had the greatest time. the Hotel at Mandalay Bay is great! Wow its blew me out of the water. That all i gotta say. They are a little over price but its worth it if your going to visit las vegas for the first time. People at the front desk can be a little stuck up how high ttheir nose can be and think they some richie people or something. but oh the phone they are are on it and made sure i...
Read More On Citysearch princeaznfrog 11/19/2006 - Great RoomsThe Mandalay Bay is truly a wonderful Vegas getaway, with everything you know and love about Vegas. The rooms were outstanding, the casino is pretty much what you would expect (no low table limits) and the pool area is amazing. It's only downfall is the fact that it is so far down the Strip, it makes for some long walks.
Read More On Citysearch ambrosgela 11/18/2006 - STUNNING!!!when you walk into your room at thehotel at mandalay bay your jaw will drop to the floor, it is just mind blowing!! the living room has to be 600sf !! two bathrooms , three flat screen tvs one in the bath room so you can sit in your over sized tub and watch tv!! and the decore is sleek and modern , silvers and blacks, it looks like a manhatten luxury apt! and the access to parking is super!!the s...
Read More On Citysearch jaylaurino 11/6/2006 - I really like it!Its classy cosmopolitan, refreshing, relaxing, I like it. I like it. I like it. I like it. I like it. Have nothing more to say.
Read More On Citysearch mak007 10/11/2006 - Very Nice HotelTHEHotel is beautiful, one of the best places I have ever stayed at.
Any one who complains about this property is someone who is never happy about anything.
Read More On Citysearch dmeade 9/13/2006 - Luxury at the very bestThis is a high class place with high class view sin a high class town. I have to say I was very impressed and figured this would be a cheap rendition of high quality. Not so, no Hollywood facade here just first class service that I would recommend to anyone
Read More On Citysearch jkg_4206 6/7/2006 - Excellent sleepingIf your looking for the modern high tech stay this is it modern flat screens everywhere you can not leave a area without watching television do not recommend children to stay nothing for them to see or look at
Read More On Citysearch oneida35 12/22/2005 - Expensive But The BestAlthough I stayed at THEHotel as part of a free promotion and although THEHotel may be out of my price range most times of the year, if you have the money and want to make an impression, I could not recommend this place more. It is the nicest hotel I ever stayed in. The rooms are modern and huge. There is a living room with a desk, printer and internet connection for business traveler's, a bedroo...
Read More On Citysearch ctcowboy 12/11/2005 - I found staff friendly and helpfulI arrived at The Hotel in the morning directly from the airport as "highenergy" did. I found the staff to be very friendly, helpful and accomodating. I suffer from asthma and needed to make sure that my room was smoke free. The front desk staff sent me to a room that housekeeping was cleaning to make sure that I couldn't smell any smoke and said that if I did they have a machine that could hel...
Read More On Citysearch travelratis 10/20/2005 - We expected moreGreat looking property. The beach at Mandalay Bay is a cool bonus, too. All the rooms are suites, and the decor is very hip.
Rooms were clean, but not perfect - water rings on the tables, and the tub took over an hour to drain. We requested a room on a higher floor for the view, but had to listen to the base in the nightclub above, as well as screaming voices.
We moved to a lower floor, whi...
Read More On Citysearch leilamh 6/10/2005 - Not worth the moneyUnless you get a deal on a room, this place is over rated. At over $300 per night you would expect your room to be clean upon arrival....not so. You would also expect the staff to be professional....not so. I arrived on early in the morning directly from the Airport only to find a tempermental staff. I dont know people there hadnt had their morning coffee but almost everyone I encountered see...
Read More On Citysearch highenergy 3/25/2005 - GREAT PLACE!!!The Bathhouse spa took me away and then in a awesome suiate I drifted more.
THANKS for the awesome stay.
Read More On Citysearch evatique 3/7/2005 - The ONLY Hotel I'll Stay at!THE HOTEL is by far the best bang for the buck in the continental US.
The lobby is stunning, spanning 3 stories tall with extensive use of granite & warm woods. The staff is polite and accommodating, but they are not impressive. This is probably the only thing that prevents THE HOTEL from being 5-star.
The suites are among the best I've stayed in. Suites feature a wet bar, a moderately pric...
Read More On Citysearch symantix 12/27/2004 - Finest in accommodationsThese sleek suites are extremely comfortable and the separate sleeping-area make them perfect for a good night's privacy. The Mandalay Bay casino and gaming environment is also above par.
Read More On Citysearch refinedArtist 9/26/2004 - Amazing experienceTHEHotel is perfect. the rooms are the best I have stayed in, service was excellent and very clean. TIP: if you rent car, use self service park, take steps on left side of garage...they bring to the hotel entereance.
Read More On Citysearch as5499 8/4/2004
Reviews from MetroGuide.Community
Overall Rating
There are currently no active or available MetroGuide.Community reviews for this listing.
© 1996-2011, MetroGuide, Inc. | Privacy Policy | Terms and Conditions
MetroGuide, MetroGuide.Network and MetroGuide Las Vegas are service marks of MetroGuide.com, Inc.
To contact us at MetroGuide: Click Here.