Home Carpet One Reviews
Reviews from Citysearch
Overall Rating
- Excellent and Prompt service
Read More On Citysearch by John Baethke at Citysearch 11/15/2010 - Amazing Service
Read More On Citysearch by jefnercook at Citysearch 11/4/2010 - Terrible
Read More On Citysearch scherrerphil 10/6/2010 - great selection , great service ,
Read More On Citysearch Jim horovitz 9/18/2010 - excelent choice
Read More On Citysearch Polski 9/18/2010 - Beautiful Carpeting with Excellent Service
Read More On Citysearch LesleeCohen 5/28/2010 - Excellent Prices and ServiceI recently completed carpeting my house and remodeling my master bathroom. Home Carpet One supplied the carpet and tile for both projects. The service level was outstanding and I was very pleased that Home Carpet One allowed me to return excess tile for a full refund. Other retailers would not have gone out of their way to achieve such high levels of customer service.
Read More On Citysearch JB649 1/5/2010 - A solid experienceHome Carpet One provided common area carpeting for our 12 unit condominium building. HC1 was always on time, provided several options each with a detailed quote, was respectful of the decision making process and offered the best price all in a transparent manner. I wish every one of our service providers were this easy and reliable to deal with and provided such good value. Its also great when ...
Read More On Citysearch kennawalker 11/12/2009 - Top NotchI can't say enough about working with Mark Gusti and the team at Home Carper One. I was ordering new slate flooring long distance from Baghdad, and the HC1 crew could not have been anymore accomodating. Oscar and hisd crew did one beautiful job of installing the floor and cleaned up the place like it belonged to them. I would gladly recommend their services and products any time.
Read More On Citysearch TerrenceB 5/9/2009 - No, no, NO!I wish I could give zero stars -- extremely disappointing. Because I don't know much about flooring I chose this place instead of a big chain. I was interested in cork for the entrance area and TV room of my house -- I specifically told the salesperson the cork was for these areas, telling him I had kids, dogs, etc. Cork's not cheap but I was trying to do the right thing environmentally. He said ...
Read More On Citysearch corkedoff 2/7/2009 - No way!I wish I could give zero stars -- extremely disappointing. Because I don't know much about flooring I chose this place instead of a big chain. I was interested in cork for the entrance area and TV room of my house -- I specifically told the salesperson the cork was for these areas, telling him I had kids, dogs, etc. Cork's not cheap but I was trying to do the right thing environmentally. He said ...
Read More On Citysearch Citysearch User 2/7/2009 - perfect shopping experienceThis is our 5th time purchasing from Home Carpet One! The selection is 2nd to none and the sales personnel are knowledgeable, helpful and accommodating. Easy to get to and easy street parking. We would highly recommend this store to anyone.
Read More On Citysearch CathieJ 11/16/2008 - outstanding selection and service I was very impressed with the knowledgeable salesman, who helped me choose from a huge selection of carpets. He gave me really valuable information and guidelines about the various carpets so i could choose what would work best for our needs. And the tile selection in the store was amazing. I was extremely pleased with the installation, too. The job was done quickly and professionally. I love it...
Read More On Citysearch hollyzebra 10/4/2008 - Fast and friendly customer serviceI have not yet gone to their store, but based upon the fast and friendly response over the phone, service is great. I found a product through them that I had been unable to find elsewhere.
Read More On Citysearch carleen510 7/21/2008 - just beautifulWhen we were looking to replace the flooring in my mom's house, we went all over the place searching for the right materials. We wound up at Carpet One - should have gone their first. Excellent, quality selection, very informed associates. Wonderful experience.
Read More On Citysearch Citysearch User 7/21/2008 - Knowledgeable clerk
After being ignored and lied to in other stores, I discovered Home Carpet One. There I found the tile I had previously been told was "not available." And, Rosie Flores was very helpful in figuring the square footage of the various tile choices I needed. The price was in the high end of my price range, but I saved the $40 delivery charge by picking it up myself.
Rosie was pleasant, hel...
Read More On Citysearch summersday 7/20/2008 - no need to consult anyone elsewe are a small development company that has been using Home Carpet One and Lee Schneider for 15 years plus and will continue to have Lee advise us until our company retires. Over the years Lee has helped us with multi-million dollar home to rental unit carpet choicesand installation and always given us excellent service and advise. they are good people to do bussiness with
Read More On Citysearch jimlucas 7/11/2008 - Great place for tile, flooring and carpetAs a design firm, we highly recommend Home Carpet One. They have a great selection of tile, carpet and hardwood floors to choose from. The service is A+. Meaghan Leavy is quick, responsive and knowledgeable regarding everything from materials to installation. Be sure to use them on your small and large projects...and anything in between.
Read More On Citysearch Mullendore 6/6/2008 - amazing service. great product selection. ask for rosie.i'm an interior designer in chicago and have worked with Rosie Flores @ HC1 since the very first day. its hard in this business to find a company and a salesperson that works with you honestly and wholeheartedly and bends over backwards to see the project thru -- its even better when their product offerings and price are competitive with any other showroom in the area. there are very few companie...
Read More On Citysearch lisawolfedesign 5/31/2008 - Home Carpet One on Licoln Av in ChicagoLee Schneider has been my sales representative for ten years. He has helped me with custom rugs, contract installation, and tile. I love having one place where I can go to find everything. The service has always been knowlegable and patient. The products have been delivered in a timely manner. Lee and Home Carpet One are always my first stop for flooring and usually my only stop.
Read More On Citysearch karenguttosch 5/28/2008 - Great carpet, great service!First off, I just want to point out that I have never written a review for any company that I have dealt with before. Working with Home Carpet One has been such an excellent experience! Being in the Real Estate business for over 20 years, I have never received such professional and courteous service. I?m not just talking about the staff at the store, but the installation crews as well! I wouldn?...
Read More On Citysearch dale1810 5/16/2008 - Great ServiceMy first experience with Home Carpet One came 3 days before we were scheduled to move into our new house. Our original carpet (from a different company) never showed up. A friend suggested Home Carpet One, we called in a panic and had wonderful service and new carpet in two days. Since then, I had a basement flood twice - both times Home Carpet One was quick to replace the carpet, very fair i...
Read More On Citysearch 5555888 5/9/2008 - Terrific Customer ExperienceI have been a Home Carpet One customer for more than 10 years. They have provided the floor covering for both my condo in the City and my house in the suburbs. I have always found the customer service to be excellent. I have worked with various salespeople, and they have all been great to work with. Most importantly, they have made great suggestions that helped me stay within my budget....
Read More On Citysearch crgoldsmith 4/18/2008 - Great customer ServiceHome Carpet one is a terrific Organization. Their dedication to customer service is superb. The Staff is helpful and consistant. My jobs have been delivered with out a hitch.
Read More On Citysearch ynosila 4/15/2008 - Good Carpet Selection, but overpriced
This is why you have to do your research when buying carpet. The selection is great, including tons of highe end wools. The sales rep seemed knowledgable, but also a bit condescending. We selected a high end nylon carpet with the same weight, density and fiber (nylon tactesse) we had just priced at a competitor. The price for the carpet and pad (rebound) was 4.29 sf x 1200 sf = $5180 w/o inst...
Read More On Citysearch rvjd 3/17/2008 - Customer serviceFirst comment is true. I do not know where all other people purchased from. Did you really buy from this location.Just rude.
Read More On Citysearch Gko12 2/27/2008 - excellent customer serviceI have lived in Chicago for 15 years and have always bought my carpeting from Home Carpet One. Their excellent customer service and great selection keep me coming back.
Read More On Citysearch nancybuchanan 2/7/2008 - fabulous choices, helpful service, and great at problem solvingThey were organized, helpful, kind, and most importantly, delivered EARLY! I will absolutely recommend these folks and use their services again. We were in a tight spot because of our own poor planning and the salesperson helped get us our product (they had my previous order from 4 years ago on file) delivered to site early. He was clear at explaining the process and product, knowledgable, and...
Read More On Citysearch lalagreen 2/6/2008 - Great service, unbelievable installation!This is the second time I bought carpet from Home Carpet One to replace carpet from a competiitor. The installation is fantastic; you cannot even see the seams between the old carpet and the new pieces. The installers arrived right on time, and not only cleaned up, but actually vaccuumed the new carpet!
Read More On Citysearch labob 2/6/2008 - Great installationThe customer service was great our sales person was most accomodating. The product is excellent. The installation was also excellent.
Read More On Citysearch dcarlin 1/28/2008 - Personal Responsibility in WorkUntil you get into a home project, you don't always appreciate that it's like a dance. Either wonderfully choreographed ? and your heart sings. Or, a fiasco with some injuries and regrets of Britney Spears' proportions. These guys executed every move right, from showing up on time, explaining options/tradeoffs with great clarity (in English!), and coming up with creative solutions to push the cos...
Read More On Citysearch zipnightfire 12/7/2007 - Excellent ServiceI have never written an on-line review of anything but I had to for the incredible service we receive every time we buy flooring at Home Carpet One. The selection there is obvious - they have all the great carpet and tile -- at very good prices. But what is so great is the service, From the minute we walked in the door until the installation was complete. The sales people were so helpful when...
Read More On Citysearch silverglade 10/22/2007 - great service and productAfter our basement flooded, i had to reschedule 4 different times as getting dry wall installed kept getting pushed back. I had no problem rescheduling and getting the date I wanted each time. The service, installation and product were terrific. I am now in the process of flooring the wine room. I will only use carpet one.
Read More On Citysearch brod99 10/22/2007 - Amazing Pain-free experience!I went into Home Carpet One looking for Carpet and Tile selections. The people there are amazing, could not have been nicer. Really made me feel like I was important. The design staff had some great advice on tile selections epecially since there are so many! Their pricing was great and the follow through was even better! I have never had a better experience ordering carpet in my life. I wo...
Read More On Citysearch stu1_1 10/21/2007 - Outstanding Service and SelectionWe had another excellent experience at Home Carpet One. We needed a good quality durable carpeting for our basement that flooded. Home Carpet was extremely efficient with providing us reasonable solutions for our basement. They were able to accomodate us with installation in a very timely manner. All of ur questions were answered and a very reasonable quote was provided very quickly. I w...
Read More On Citysearch sns660 10/21/2007 - A GHome Carpet One has horrible service! The product is okay, but the salespeople are extremely rude and act like they are doing you a favor by selling you their product. They offer little knowledge of anything (i.e. good material to use in bathrooms, quality of materials, etc.) We had the worst service with three different salespeople. They must train them to act this way. We will never buy an...
Read More On Citysearch anjigrad 10/5/2007
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