Backyard Pool & Patio Reviews
Reviews from Citysearch
Overall Rating
- Classic Bait and switch
Read More On Citysearch erikae22 7/21/2010 - Arrogant owner, excuses
Read More On Citysearch Smead45 6/8/2010 - Kuddos To BPP
These other comments really suprised me and seem so out of character as i have been a customer for a very long time. I know the staff on a first name bases and they know me as well. They have never dissapointed me, and if i need a service call it is only after the reccomendations for my pool and spa are beyond my abilities. They are timely with their service, courtious and reasonably priced, and ...
Read More On Citysearch TommyS 11/21/2009 - Helpful Staff and Friendly Service!
We go to Backyard Pool and Patio for all of our pool and spa supplies. They not only have almost any part we need, but prices are comparable and they carry well known brand names. Staff is always helpful and knowledgeable about products.
Read More On Citysearch Citysearch User 10/27/2008 - Don't be fooled by water testingEverytime I would come in they were happy to test my water; unfortunately this always lead to $50 purchases of acid up, acid down, chlorine up, hardness up, alkalinity up then down then up again. Finally realized that with the right chlorine, water will largely balance itself, and then discovered that when I did need chemicals that it was far far cheaper to buy them online.
Read More On Citysearch CRoger 7/8/2008 - Don't trust on serviceBadly overcharged new pool owner on pool pump & filter install. Installed pump that was too small. Started repairing coping on my pool but botched job so badly that they were fired after 3 days. Pool water testing often inaccurate leading to purchase of chemicals you don't need.
Read More On Citysearch JoeRogers 7/3/2008 - CriminalThis is the worst run business in central Illinois. In an area that prides itself on integrity and customer satisfaction, it is unusual to find a business that is this unscrupulous. While the employees inside the store are very pleasant and you make the choice whether you wish to pay for their overpriced supplies or not, I wouldn't recommend that my worst enemy buy a pool or spa from this store. ...
Read More On Citysearch chrissmith91 12/15/2007 - Over-priced and service disasterIf you like to spend way too much money on pool supplies then Rod's is the perfect place to go. Every item is substantially marked up compared to what you will pay for it through on-line vendors.
Before painting my pool, I arranged to have Rod's fill in cement along a thin tile line in my pool. Trying to get an estimate was virtually impossible- a rough figure of $1400 was thrown out, but aft...
Read More On Citysearch Citysearch User 9/18/2005 - Wide Selection! Great Prices!I get all our pool chemicals at Rod's. They have the lowest prices in town. They have wide selection of all kinds of chemicals for any need you may have. The staff is super friendly and helpful. They have come to my rescue several times when I had no idea what to use:. Great Place to go!
Read More On Citysearch Citysearch User 5/10/2005
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