


I had a kitchen sink that was backed up. I called a few plumbers in town including one (Whipple) that I have a "service contract" with. Whipple told me it would be $199 to show up same day, or I could wait two days.
I called Gary at Professional Drain Service. He was in the neighborhood and was at my front door in 15 minutes. I'm sure this isn't typical, but I couldn't believe it. He told...
I called them to unblock a sewer line that was clogged with tree roots. I couldn't get through using my landline - it kept going straight to voicemail. Apparently their phone system does this if it thinks the call is from out-of-state. What's odd is that my number has the same local prefix as theirs - only the last four digits are different. In any case, I tried again using my cell phone and t...
I called someone else and their next opening was Monday "before noon." But I called these guys Friday afternoon and they had a fellow on my doorstep within a half hour. Within an hour, they were able to fix the problem I've struggled to fix most of the day. My fix-it guy was courteous and knowledgable and he gave me a 90-day guarantee. I wish I had called sooner!
I called Professional Drain Service based on the high recommendations on citysearch. I set up an appointment with them for the earliest available opening, which was a week away. Having to wait 7 days to get something fixed was the first problem, but for good service I was willing to wait. Unfortunately, when my appointment came, I ended up waiting 3 hours and they never showed up. I tried calling...
These guys were great. They answered the phone promptly, the plumber arrived on time, and they were able to roto-root my drain through the vent so they didn't even have to lug all that dirty equipment through my house.
Gave me a 10% discount for finding them on citysearch. I'm saving their card for next time for sure.
A+++
I had one of the rooter companies come out to make a long story short they got a cable stuck in my line and said it was broken, and would start digging, the next day. A friend told me to hurry and call the pros, so I told them the story. About an hour later he had their cable out, and my line cleaned, because of the problems I had it video taped it and showed me what the problem was, just tree r...
Over the years I have been using the bigger companies, (the ones that spend all kinds of money in advertising) about 3 months ago, I had one come out twice in one month, wouldn't guarantee and charged me twice, they charged me by the foot and they worked at my hours for hours on each visit. I called this company and they gave me a price over the phone (that's a first) and said they do guarantee u...
The tech that came to my home was very professional. Didn't try to sell other services as I have had other companies do in the past.
The work was done fast, and Ihave had no problems. I would recommend this company to my friends. Thanks guys.
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