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The Upper Hand - Royal Oaks Reviews

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Reviews from Citysearch

Overall Rating

Graet place.

Read More On Citysearch by Cici8 at Citysearch 1/25/2011
Nice Salon

Read More On Citysearch by Donafr at Citysearch 11/29/2010
Thanks Katy & Trish !!!!

Read More On Citysearch by Nikis at Citysearch 11/5/2010
Best Pedicures

Read More On Citysearch by GinaFW at Citysearch 10/27/2010
why katie you done that to my hair why?

Read More On Citysearch by raeda at Citysearch 10/17/2010
SIMPLY THE BEST !

Read More On Citysearch by SusanSharon at Citysearch 10/13/2010
Best hair salon in west Houston area

Read More On Citysearch by FW77 at Citysearch 10/13/2010
Best Salon in Houston

Read More On Citysearch by Jennsea at Citysearch 10/13/2010
Best color, highlights and hair cut

Read More On Citysearch Marie76 10/7/2010
Best Salon in Houston

Read More On Citysearch egiusti 9/29/2010
Bast Hair Salon in Houston

Read More On Citysearch seresac 8/15/2010
Best hair salon in Texas

Read More On Citysearch gelcys 7/7/2010
Upper Hand Rocks! Upper Hand Rocks! Jillian is unbelievabl

Read More On Citysearch CSMobileUser 6/21/2010
Jennifer Ridings - is the BEST!!!!!

Read More On Citysearch 0705 6/2/2010
Jennifer Ridings IS THE BEST

Read More On Citysearch GillianL 6/1/2010
Simply Wonderful

Read More On Citysearch teschlz 5/31/2010
Great haircut-

Read More On Citysearch L Strickland 5/28/2010
Look Fabulous!

Read More On Citysearch K Vacek 5/25/2010
Great place!

Read More On Citysearch CabadaK 5/22/2010
Houston's Best Kept Secret on the West Side

Read More On Citysearch CRGriffin 5/21/2010
Great haircut

Read More On Citysearch collikat 5/18/2010
You should go here!

Read More On Citysearch HHoskinson 5/17/2010
Best Men's Haircut in Houston

Read More On Citysearch toddswick 5/12/2010
Good Hair Days in Houston

Read More On Citysearch girlmom 5/11/2010
Best eyebrow wax!

Read More On Citysearch Getz 5/10/2010
Houston's Best Hair Salon

Read More On Citysearch mswick 5/9/2010
Love, Love, Love The Upper Hand

Read More On Citysearch Holliday1 5/6/2010
Fabulous Haircut

Read More On Citysearch Koszela 5/6/2010
Great Place to Get Your Hair Done!!

Read More On Citysearch Map07 5/5/2010
At last!

Read More On Citysearch Corder 5/5/2010
Best hairdresser

Read More On Citysearch Spearman 5/2/2010
Best Salon

Read More On Citysearch amm748 5/1/2010
BEST FULL SERVICE SALON IN HOUSTON!

Read More On Citysearch CYN MILLER 5/1/2010
All they care about is money, not about customer service

Read More On Citysearch ktmariehutson 4/24/2010
Always a fun place to go!

Read More On Citysearch ssarah375 3/13/2010
No - Definitely NOT

Read More On Citysearch ritalucy 3/11/2010
Umm...No!

Read More On Citysearch lkd31 3/10/2010
SHIVA IS THE BEST

Read More On Citysearch Valerie Cassady 3/4/2010
Brenda
Everyone is so friendly and their work is fantastic!
Read More On Citysearch rberry61 12/2/2009
Best in the West
Bryan is the best hairdresser I have had. He knows hair like no one else I have seen. He is personable about products and style; and I highly suggest if you are looking for an exceptional hairdresser, you might consider looking with him. He is also very nice to chat with.
Read More On Citysearch leasingsol 12/2/2009
Bryan
he is the best ever!!!!
Read More On Citysearch egharvey1 12/2/2009
I LOVE The Upper Hand!!!
Katy is super sweet and she always cuts my hair perfectly! She is absolutely amazing! Everyone at The Upper Hand is so warm and friendly!
Read More On Citysearch mmarsh7 12/2/2009
Shiva
Absolutely brilliant hairdresser! Always makes great colors and cuts.
Read More On Citysearch anikopen 12/2/2009
Sherry
Sherry is THE BEST hair stylist in Houston!
Read More On Citysearch lrhagler 12/2/2009
Everyone is so fun and friendly
Brenda is a wonderful manicurist!
Read More On Citysearch oclean2000 12/2/2009
The Upper Hand- Nancy
Great hair stylist, friendly, knowledgable, perfect color!
Read More On Citysearch AHardin1 12/1/2009
Jillian is the best!
Jillian is the best!
Read More On Citysearch BMartin123 11/28/2009
Brenda is the best!
I always enjoy coming to The Upper Hand and seeing Brenda. She does a great job and is friendly and is interesting to talk to.
Read More On Citysearch DSilvi123 11/28/2009
The Upper Hand- Annie
I came here because I know they will do a great job; that security is worth the price!! :)
Read More On Citysearch HPack123 11/28/2009
The Upper Hand- Sherry
Sherry listens, doesn't rush the custimer...makes sure it's right!
Read More On Citysearch JSanderson12 11/28/2009
Awesome salon
Wouldn't go anywhere else :)
Read More On Citysearch LJeffrey12 11/28/2009
Top Notch
Always feel like a million dollards when I leave the salon. Salon is very clean, professional staff. Carries great products!!
Read More On Citysearch MDomec12 11/28/2009
Great (big) cut!
I went in to cut a significant amount of my hair off (donated it to Locks of Love), and Katy was very sensitive to how big of a deal it was to me. She made my hair look healthier and happier than it has in YEARS!!
Read More On Citysearch Reitoei 11/24/2009
The BEST hair stylist ever!!
Great location, friendly staff!!
Read More On Citysearch SShariti123 11/24/2009
The Upper Hand- Sherry
Give yourself a gift you deserve. The services at The Upper Hand are top notch! Sherry is my hair stylist. Whenever I am in her chair, I know that she is going to take the time to do my hair as she would want hers done. Perfectly. Complete attention to detail. I have never felt rushed and she is on time. I feel totally pampered.
Read More On Citysearch SGrapes123 11/24/2009
The Upper Hand- Sherry
This salon is fabulous, easy, and I enjoy all the people that I came in contact with.
Read More On Citysearch PRed123 11/24/2009
Bryan Stevens
Excellent skills and very personable
Read More On Citysearch cdnoelken 11/24/2009
Serena
Very good at hair styling. Always understands what my mom wants to do. Very good at envisioning.
Read More On Citysearch gordie0404 11/24/2009
Bryan
Bryan is a talented "cutting edge" stylist who always does a beautiful job!
Read More On Citysearch kristingamboa 11/24/2009
The best of the best colorist/stylist
I am from NY--she can compete with any NY colorist and stylist.
Read More On Citysearch rsrandall1 11/24/2009
Sherry...Great nails and great massage
excellent worker and great personality
Read More On Citysearch mzehl 11/21/2009
Spectacular service and wonderful results
We ALWAYS look forward to our pedicures at The Upper Hand with Brenda and Sherry!
Read More On Citysearch jzell5 11/21/2009
Jillian
She really listens to what you want....does great color!
Read More On Citysearch marysnow 11/21/2009
Come in the Upper Hand and leave feeling like a million $$$
I really love coming to The Upper Hand...I reccommend either Sherry or Shiva...they are the best!!!!
Read More On Citysearch tmcshay 11/21/2009
Very talented, great color and style
Highly recommended on color and personality!
Read More On Citysearch afergus 11/21/2009
Sherry
very good and friendly
Read More On Citysearch wallylmartin 11/21/2009
Best color EVER!
Nails: brenda, she's so nice! cut/color: Shiva!
Read More On Citysearch dbaverman 11/21/2009
I love the Upper Hand and Sherry is tops
Sherry!
Read More On Citysearch SScribbner 11/21/2009
The Upper Hand- Jillian
Listens to clients and gives great advice, cuts, and styles!! A true jewel! Helps keep me stylish :) Thanks!
Read More On Citysearch KKhare123 11/21/2009
The Upper Hand!!
Great stylists, great salon!
Read More On Citysearch CBCole123 11/21/2009
Best Nails!!!
Great service and beautiful nails!!
Read More On Citysearch TBarnes123 11/21/2009
Shiva knows how to cut men's hair!
Nancy and Shiva are fun to talk to!
Read More On Citysearch GWaguespack123 11/21/2009
The Upper Hand- Sherry
Attention to detail, easy to get appointment
Read More On Citysearch PZaiontz123 11/21/2009
This is the place for superior nails!
I always feel finished beautifully!
Read More On Citysearch CBernstein123 11/21/2009
The Upper Hand
Upper Hand is first class and the personnel are absolutely the best.
Read More On Citysearch MBalcerowicz123 11/21/2009
Why I love the Upper Hand...
I love how they always know who I am! I love Jillian and all the great stylists who work with her for me- Bryan, Katy, and Courtney!
Read More On Citysearch TWill123 11/20/2009
Upper Hand is the BEST!
Coming form a small town, I was very apprehensive about finding a place that could do my hair and nails, as I am "very" particular. There are so many salons in Houston to chose from, how do you chose? I walked into The Upper Hand and knew imediately I was in the right place. The staff is very courteous and professional and on the cutting edge with the latest styles, techniques, and products. Brya...
Read More On Citysearch CAustin123 11/20/2009
Thr Upper
Always on time!!!! She takes her time, very professional!!!
Read More On Citysearch AHart846 11/20/2009
The Upper Hand
Great color and cuts
Read More On Citysearch SSpeigel123 11/20/2009
Katy is Absolutely Great!
Katy is very sensitive to what I want in a cut and keeps it "trendy" too- her body waves are soft and natural!
Read More On Citysearch RMillsap 11/20/2009
The Upper Hand
Great service and helpful consultations/recommendations for hair!
Read More On Citysearch SKelesoglou12 11/20/2009
Shiva
Ive been getting my hair done by Shiva for several years and I'm always happy and satisfied.
Read More On Citysearch kimt0rk 11/20/2009
Serena
I wont go anywhere else. The entire team is FANTASTIC!!
Read More On Citysearch lrmartz 11/20/2009
Katy...she's an awesome wild "lil" cupcake!
First time here and LOVED it! Would reccomment all family and friends to Katy!
Read More On Citysearch xtreme44mel 11/20/2009
Sherry
Better than my River Oaks salon.
Read More On Citysearch wimanwells 11/20/2009
Shiva
Great service, great stylist!!!
Read More On Citysearch tsrichards5 11/20/2009
Love Nancy and the Upper Hand
I am so happy with my stlist and Upper Hand and fun and friendly!
Read More On Citysearch ABantle123 11/19/2009
Upper Hand is the Best Salon!
Whole variety of services available! And I love Jillian, too! It took me a long time to find a stylist I liked when I moved to the area. I have been coming to Jillian for 2 years now and always LOVE my hair!
Read More On Citysearch SDeloney12 11/19/2009
Only salon I go to!
I love the way my hair feels and looks!
Read More On Citysearch SKork123 11/19/2009
Great Place!
Serena gives a great haircity and she's great company too :) My hair grows out beautifully!
Read More On Citysearch IloveUpperHand 11/19/2009
The Upper Hand
Sherry does fantastic men's haircuts!! Annie does great waxing.
Read More On Citysearch POheler123 11/19/2009
Awesome salon- the BEST!
Never had a more skilled or nicer hairdresser than Jillian.
Read More On Citysearch CDes123 11/19/2009
Nancy
Nancy was GREAT! Love my color and style!
Read More On Citysearch meltonjen 11/19/2009
Love this Spa!
Im from out of down and will plan to come back next time I'm in town!
Read More On Citysearch mfowler1974 11/19/2009
Jill-Best hairdresser EVER!!!
I am so happy with Jill! I never want to go to anyone else!
Read More On Citysearch carriecarr 11/19/2009
Beautiful inside and out!
Jillian is very detail oriented while still being efficient with my time and pleasant to be around.
Read More On Citysearch membershiptwrc5 11/19/2009
Cool Hair!
Nancy gives the best cuts EVER!!!!
Read More On Citysearch hazelsails 11/19/2009
Serena....Best Stylist Around!
I hope she never leaves town.....what would I do?!?!?!
Read More On Citysearch ewhovsepian 11/19/2009
Nancy...she saved me!!! :)
Will come back. Thank you!!!
Read More On Citysearch toosalini 11/19/2009
Katy Thackston
Everyone at the salon is very friendly. I appreciate the extra time Katy spends with me to ensure I am satisfied.
Read More On Citysearch beckyaperez 11/19/2009
I love Brenda and Jill!
I never worry about getting an infection as the nail equipment is sanitized...everything is so clean! Ive been coming to The Upper Hand for five years....wont change!
Read More On Citysearch arend 11/19/2009
Shiva
Professional, friendly, great styles, wonderful color skills. I love coming here! Very reliable and consistent.
Read More On Citysearch lassy 11/19/2009
Serena
Serena and the salon are wonderful in that they are extremely professional, knowledgable, and dedicated to all of their customers.
Read More On Citysearch kblackburn5 11/19/2009
Brenda is AWESOME!
I LOVE HER!!!!!!!
Read More On Citysearch sologoose18 11/19/2009
Best Hair Cut!
Katy for stylist.
Read More On Citysearch JB1986 11/18/2009
The Upper Hand
Very personable and friendly. My hair always looks great!
Read More On Citysearch LDevine123 11/18/2009
The Upper Hand- Mens' Haircuts!
The best!
Read More On Citysearch HFlemming123 11/18/2009
The Upper Hand
Jill is the Best! Book with her if you want to look Awesome with a new hair style.
Read More On Citysearch kkshorty 11/18/2009
The Upper Hand- Annie
I want to take a nap everytime I lay at the waxing table...relaxing environment!
Read More On Citysearch NGelornini123 11/18/2009
A great experience!
I always feel very comfortable here. I refer everyone I know!
Read More On Citysearch SPatrick123 11/18/2009
The Upper hand- Katy
First time in salon.
Read More On Citysearch ADemoraes123 11/18/2009
Finally a great cut and color!
Nancy took the time to listen to me and did a great job! I have finally found a salon that I am excited to come back to! Nancy is the best, thanks!
Read More On Citysearch ESmith123 11/18/2009
Best brazilian wax ever
Best brazilian wax ever by Annie!
Read More On Citysearch LGonzalez123 11/18/2009
Bryan's the BEST!
He's great. Never not liked what he's done with my hair. Love him! :)
Read More On Citysearch hhortness 11/18/2009
Best salon for nails!!!
My nails have never looked so good!!! Trish did the best solar nails!!! I love the way she created the mooned-shaped french tips with her brush!!! and they look so natural!!! Love them!!!
Read More On Citysearch Angel13a 11/18/2009
The Upper Hand is Fabulous...Nancy
The best stylist! My hair always looks great. Also does a wonderful mani/pedi :)
Read More On Citysearch DianaW1234 11/17/2009
The Upper Hand
Love Katy!
Read More On Citysearch NAhmed 11/17/2009
I love Serena
I love my hair even more after she is done!
Read More On Citysearch NatDecell12 11/17/2009
Bryan
He always does a great job!!!
Read More On Citysearch jenmurrill 11/17/2009
Sherry
She's the best! She listens, and she does!
Read More On Citysearch nherzig 11/17/2009
Serena
Wonderful facilities and courteous staff!
Read More On Citysearch suznparker 11/17/2009
Katy is a great stylist!
Great stylist. Did exactly what I asked for!
Read More On Citysearch DTreu123 11/17/2009
Shiva is AMAZING!
It is easy to make appointments and the staff is very friendly.
Read More On Citysearch fwissner 11/17/2009
Jill is the Best!
The salon is organized, clean, and friendly.
Read More On Citysearch gilchrist823 11/17/2009
BEST SALON IN HOUSTON!!!!!!
GREAT service and people! I LOVE this salon!!! This is the only place I go for all my salon needs. Ive seen several stylists and have been happy w/ the results everytime. Not to mention, they have the best pedicures in TOWN! I wouldnt dream of going anywhere else! Yall rock!
Read More On Citysearch akprestage 11/17/2009
The BEST service in town!
Jillian for style and fun; Linda for toes and pampering. LOVE my time there!!
Read More On Citysearch lingordon 11/17/2009
Awesome!!!!
Great customer service. Always smiles :)
Read More On Citysearch allonme4u 11/17/2009
Shiva- THE BEST!
I LOVE The Upper Hand Royal Oaks!!!!!!!
Read More On Citysearch csmerhley 11/17/2009
Shiva- THE BEST!
I LOVE The Upper Hand Royal Oaks!!!!!!!!!
Read More On Citysearch csmerhley 11/17/2009
TRISH is the best for nails enhancement!!!
I have been wearing acrylics on my nails for over ten years and have tried many many different places, but none could compare to TRISH at the Upper Hand! She is very patient, listens and creates the best nails according to your specific needs! she really cares and loves perfection!!! My nails have never looked this good! Trish also gives the best pedicure with amazing leg and foot message!!!
Read More On Citysearch SherS05 11/17/2009
Nails
Brenda is very very knowledgable and great with all her clients. I would never want to be in a situation where I would not have her.
Read More On Citysearch enrique c 11/16/2009
THE BEST!
I went there to have my nails done and it was the most wonderful experience of my life! The staff was very friendly and made you feel very comfortable. The place is also very clean and organized which was a big plus! If your looking for a place to go this is a MUST TRY!!!!!
Read More On Citysearch Priscilla81 11/16/2009
Serena is a miracle worker!!
I came is after having a service done at another salon and my hair was fried!!!!! I mean so fried that when I washed it my hair would clump together because of the damage on top. I came to see Serena Lowry because I found her on here and the reviews were correct. She was very knowledgable and knew exactly what to do to my hair to save it from falling out...Thank You soo much Serena!! I will never...
Read More On Citysearch Roboco 11/16/2009
For nails, be sure to ask for Brenda
If you're looking for a professional, friendly and talented nail tech who puts her customers first, be sure to ask for Brenda Ingram. She's simply awesome, and you know she's going to give you the "royal" treatment every time!
Read More On Citysearch Lisa Janine 11/15/2009
Like Family
A salon that is consistent and everyone knows your name. I have tried the top salons in the city and I have never had a better cut than Bryan's. Pedicures by Brenda are the best for relacing experience and they last.
Read More On Citysearch JenB039 11/14/2009
Nacy is awesome!!
Nancy is awesome at cutting my curly hair and her manicures last forever!
Read More On Citysearch renees1123 11/14/2009
A Touch of Perfection
Bryan is the treat we all need now and then. He can make you feel beautiful. It's work the 130 mile round trip.
Read More On Citysearch JeanAllen6556 11/14/2009
I love the Upper Hand
Love the salon, stylists and customer service. My hair has never looked better! Love Serena, Jillian, and Katy. They rock! Best salon in town!!
Read More On Citysearch jdyer1114 11/14/2009
Love The Upper Hand!
No long waits for appointments, great salon! Been to many salons searching for perfect cut and highlights. Finally I found Jillian at Upper Hand Salon. She is the best!!
Read More On Citysearch ShellyA123 11/14/2009
Awesome hair cut!
Katy did an amazing job and really stressed that if she did anything I dont like to to tell her. She offered to style it however I want to!
Read More On Citysearch sschlosser123 11/14/2009
Fantastic!
Linda gives the BEST pedicures in town! I always leave feeling so relaxed. Everyone there is so nice and accomodating. I LOVE the upper hand!
Read More On Citysearch lew3504 11/14/2009
Great Stylists
Always, Always great stylists!!!
Read More On Citysearch lisac567 11/14/2009
Brenda is the best manicurist!
Brenda is the best! I also go to the other location to see Paula Parker.
Read More On Citysearch gbassiedb 11/14/2009
Shiva is incredible!
Great cut, color and style!!!
Read More On Citysearch melindar831 11/14/2009
I love Bryan at the UPPER HAND!
Been coming for 6 years! Great staff!
Read More On Citysearch ejh728 11/14/2009
Jillian is the best at the upper hand
Jillian is very thorough and honest
Read More On Citysearch apavlik 11/14/2009
love the UpperHand
Bryan is great! So friendly and great service!
Read More On Citysearch areese5 11/14/2009
Fabulous
great talented stylists. fun atmosphere. great service!!
Read More On Citysearch sodonnell6 11/14/2009
love the salon
I recently moved from austin and have not been satisfied with the salons here but a friend of mine recommended me to The upper-hand, It was by far the best place I have gone yet!! my friend recommended me to get an appointment with Sherry. She's great and very sweet !! She has patience and does exactly what you ask for. I Would recommend Upperhand and Sherry to anyone!! Two- thumbs up
Read More On Citysearch Jessica101 11/14/2009
shiva is the best!
Shiva is one of the best hair dressers I've ever used!!!
Read More On Citysearch consbrown 11/13/2009
awesome!
Annie and Shiva are absolutely awesome!!! Shiva is the best stylist there is and Annie is the best at eyebrow waxing!
Read More On Citysearch catkac 11/13/2009
Great Services!!
pedicures and hair stylists are WONDERFUL!
Read More On Citysearch scilla002 11/13/2009
the upper hand
Katy gave me exactly the cut I wanted and was very professional. The salon itself is very organized, clean, and friendly.
Read More On Citysearch ashand010203 11/13/2009
Upper Hand
Katy understood immediately what I needed and delivered! Great hair! Its hard to believe the price....its such a great value!!!!
Read More On Citysearch sshand11805 11/13/2009
Service & People at Upper Hand are GREAT!
Jill is great and aims to please. Courtney is also great!
Read More On Citysearch judyb1113 11/13/2009
The Upper Hand - Royal Oaks is great and so is Sheri!
Sheri is wonderful. This is my second trip to her and I am thrilled with my cut ,blond highlights and lowlights. I have had many bad experiences at other salons so I am always nervous when getting my hair done but she exceeded my expectations. She is educated and knows her hair.Even my husband noticed my hair and liked the color! I will be back and days later my blowout still looks great.
Read More On Citysearch Citysearch User 9/28/2009
Awesome place!
Bryan was perfect he did exactly what I wanted! He is so awesome and talented!! I love my hair and everytime he does it! You shoud go to Bryan!! Love him :)
Read More On Citysearch nataliak208 8/27/2009
More than impressed
I had the same hair stylist for 8+ years but her work ethics started to diminish.... I changed salons to Upper Hand because I had seen the work of Bryan Stevens thru friends! Their hair always looked great and the color techniques were quite impressive! Bryan has taken my hair from BLA to compliment after compliment!! Thank-you so much Bryan for ALL your TLC and a boost in confidence!! *the...
Read More On Citysearch impressive2009 8/15/2009
Highly Recommended!
I moved here from Dallas 3 years ago and was so nervous to try a new hair stylist. I tried several salons and finally made an appointment with Jillian at The Upper Hand. I was extremely satisfied and have been a client of hers for a year now. She does a fantastic job every time and I would highly recommend her to anyone.
Read More On Citysearch bbrantley 8/7/2009
Amazing hair!
Jill is incredible....my hair is more healthy than it has ever been....and my great lengths are amazing! I have friends that cannot believe how natural my hair looks and I average 2-3 compliments on my hair daily....If you are looking for great hair....you have found the spot!
Read More On Citysearch Bheck 7/30/2009
The Best Hair Salon I have ever been to
Jillian is amazing! She is patient and fun and has creative ideas :) I have been going to The Upperhand Royal Oaks for a few years now and recommend it to anyone that needs good hair care. If you have children, Brian is wonderful. My 4 year old loves "Mr. Brian" and cant wait to get her hair cut and styled. Also they have products for your hair and there is no pressure to purchase. If there w...
Read More On Citysearch lj20 7/30/2009
LOVE LOVE LOVE JILLIAN
First of all I must say that I have been on citysearch before and have tried at least three other stylist before I found Jillian and lord knows it was worth the wait. I waited awhile to write a review because I wanted to be sure. Not only does she know her "stuff" and is always talking in numbers to her assistant, she is funny, and caring. Every time I come in she looks different too! I love the ...
Read More On Citysearch coupesmiles 7/29/2009
Jillian is the best!!!
Jillian is the best stylist - she gives honest feedback, and is very talented.? Every time she does my hair, random people compliment me on it - it is awesome - she just does a great job and I would recommend her to anyone!!
Read More On Citysearch kcoop21 7/29/2009
Jillian is the BEST
Absolutely fabulous! Jillian is the best and I wouldn't go anywhere else! She is great at what she does...always listens and gives her honest opinion. She is truly talented ..the cut, color or extensions always come out amazing! She is so personable and funny as well, which definitely helps pass the time! The staff is always friendly, the salon is always clean and someone is always asking if...
Read More On Citysearch bridge7 7/29/2009
Stylist Serena is Great!
If you ever want to try Hair Extensions, you've got to go to Serena @ Upper Hand - Royal Oaks. Not only does she use the best product - Great Lengths Hair Extensions - but she is a pro at putting them in. I have been to 3 other salons in Houston who tout their expertise in Great Lengths Hair Extensions, but with each of those, my extensions fell out in less than 2 months! Serena's extensions last...
Read More On Citysearch cbc4904 5/14/2009
Nice Salon
Trying to find a new salon in a city you just moved to can be daunting. I figured I would give the Upper Hand a try since the majority of the reviews here on citysearch have been good ones. I went and had my hair cut and styled by Katie approximately 3 months ago. She did an awesome job giving me a textured inverted bob cut - she never rushed through the appointment, and she always listened to...
Read More On Citysearch Calvi0 5/11/2009
PHILLIP VALT is the most creative Hair Professional
Just wanted to let you know that I enjoy the creative Hair Style that I recv while I am in the Hands of Phillip Valt Keep up the Creativity and you will Carve the World into a new Design
Read More On Citysearch mlrhou 2/17/2009
Not worth it
I went to upperhand two weeks ago for color,First of all the place looks messy to me ,then i had this stylist who didn't even listen to what i asked her for ,she just did whatever she liked and know my hair is too blonde ,dry and dont get me started on the styling !Way too over priced,over rated i will never go back.
Read More On Citysearch zozo1972 2/13/2009
Thank God I found Serena Lowry
Before coming to The Upper Hand I have been to several other well know salons in Houston. I have been searching for that one hairstylist that listened and actually understoor hair; not only how to cut and color but what differnt textures and thicknesses would do if cut differently. When I sat in Serena's chair I didn't even need to tell her my concerns, she saw all of my problem areas and address...
Read More On Citysearch cindy74 12/1/2008
Love Jillian!
I've been going to Jillian for several years now and I love her! My cut and color always look great! I would highly recommend her.
Read More On Citysearch jprez 11/20/2008
Great stylist Serena
In the Upper Hand Salon at Royal Oaks, I have always received the best attention. SERENA has been my stylist for almost two years now, and my hair has never been in better hands. She has always been patient with me and my hair needs, and her first concern has always been my hair's health. She cuts very well, and does a very detailed and beautiful job with highlights and coloring. She is caref...
Read More On Citysearch Mariuz 11/13/2008
Jillian is the best hair stylist--really knows her stuff.
Love Jillian to pieces--she listens to what you want but at the same time will give you her honest opinion if you ask for it. She made me feel comfortable right off the back, and now that I'm a regular, she will try to squeeze me in when I really need her. And I know when I'm ready for a new look that I can put it into Jilian's competent hands!
Read More On Citysearch debbiea281 9/9/2008
The place for stylish people NOT to go to
I will be very objective. Here's what I liked about the place: 1). nice and friendly people, 2) I was offered refreshment ...this is where everything I liked about the place stopped. Upper Hand Royal Oaks is supposedly one of the highly rated salons in Houston. I've seen many high rated salons in Chicago and Upper Hand doesn't even come close and here's why: I wasn't given a tour of the salon...
Read More On Citysearch madambroshkina 9/5/2008
ROCKSTAR HAIR!!!
Seriously, Jennifer Macaluso is the bomb when it comes to hair. She has been working her magic for nearly 20 years (though you'd never know that to look at her) and her experience, as well as an innate sense of shape and color for each individual, will send you off looking like you just stepped out of page in Vogue. And best of all, she's equally adept with men or women and all types of hair. ...
Read More On Citysearch spotdogit 8/19/2008
awesome hair stylist
I moved here from California and am VERY picky with who cuts my hair since I had the same hair stylist for many years. I had been to a couple of salons around Houston and was not satisfied. Well I decided to try a salon close to where I live and I stummbled upon Jillian. I have to say I found 'my girl' for my hair and am so exicted. She is really friendly, gives her opinion, and although she has ...
Read More On Citysearch Desiree24 8/9/2008
Great salon, stylist recommendation
The Upper Hand at Royal Oaks is an all around great salon. I have had all the different services there. I appreciate their cleanliness. Jillian is my hair stylist for color and cuts. It's nice to have someone who can do both. My hair always turns out great. My hair is medium-long and wavy in texture. Jillian is sweet, attentive, and talented.
Read More On Citysearch Jennydavis 8/7/2008
finally!!!!!!
after reading all of the reviews on here it seemed that i should give jillian a try after all of the crazy episodes ive had with my hair! the reviews were right...she listened to what my problems were and fixed my hair the way i wanted in the first place! she was sweet too...so that always makes the experience more enjoyable...although she had three clients at one time she made me feel like i was...
Read More On Citysearch t14 8/5/2008
Great Service! Great Atmosphere! Great Haircut!!!
I recently had my first experience at the Upper Hand at Royal Oaks and I must say I was extremely impressed with everything. I have recently moved to Houston and have had a few bad experiences (and awful haircuts!) and was about to give up on finding a salon as great as the one I had in Seattle. After reading the reviews here I decided to give it a try. I had Danielle and she gave me one of the b...
Read More On Citysearch annie223 7/10/2008
great haircut in about an hour!
im usually really skeptical about where to cut my hair, but when i decided to go to the upper hand it was so worth it.I bookedd my appointment for the next day and got it...they sayed my stylist would be Nancy,turns out she's great she listens to what you want (every detail) and adds in the right suggestionsIt's like she knew exactly what i wanted even without a picture.If you're a busy person an...
Read More On Citysearch ladiiJ 7/9/2008
Annie is the best!
If you have not gone to Annie at The Upper Hand for a facial or massage, you are missing out. She is Houston's best kept secret. Her facials are specific for each customer's needs and desired results. If you don't know how to achieve your desired results, just ask, but more than likely she will have already told you. My husband was military and we have lived all over the US. I can tell you f...
Read More On Citysearch dive4215 6/25/2008
Great Results...
I went to the Upper Hand after reading the great reviews online. They all seem accurate. The place is a great one stop shop for all your pampering needs. I chose to receive a color and cut from Shiva and again the reviews were correct. She is great. LIstens to you and explains her suggestions. My hair was in much improved condition after some of the treatments she applied after the color. ...
Read More On Citysearch VirginiaLeudo 6/18/2008
Highly Recommend
I highy recommend Danielle at The Upper Hand. I had to find a new stylist when I stopped working downtown and was very nervous to trust my hair with someone new. But it ended up being fine. As well as being really personable, Danielle also gave me a great haircut and highlights. Most importantly, she took the time to listen to what I wanted and she really tried to give me exactly the degree of hi...
Read More On Citysearch LT0608 6/14/2008
I love my hair!!!shiva is great
l decided to try upperhand because l have been going to different salons and never was happy l was very nervous at first but shiva was vey confident that made me feel relax she gave me the best highlights,hair cut ,and the Kerastase treatment that she put in my hair made it feel very healthy my hair looks great thanks again shiva
Read More On Citysearch happysu 6/6/2008
Impressive service, great haircut
I was first enticed to try this place out when I saw all of the positive reviews on Citysearch. It's very rare for a place to get so many positive comments. I called on a Thursday to make a Saturday appointment for a haircut and style, and I had no trouble at all getting the time I wanted. The girl on the phone was very nice. She said that my appointment was with Bryan. I arrived about 10 mi...
Read More On Citysearch btefuel 6/2/2008
Great Haircut, nice atmosphere. and friendly staff!
I moved here a year and half ago. After going to a couple of hairdressers and being very disappointed I got on the computer one morning and found great reviews about Jillian at The Upper Hand. So I took a chance and made an appointment with Jillian who by the way is very sweet , knowledgeable, and personable. I am over 50 and just wanted an age appropriate haircut but with style. I saw one ...
Read More On Citysearch CarolEidson 5/29/2008
BEST Hair advice in a long time!
I had a wonderful experience at the Upper Hand at Royal Oaks. I was looking for someone who could give me advice on my dry, "hay like", over treated, over flat-ironed, frizzy hair and I found Serena! What a blessing! I went in for a consultation where she "heard my hair woes", looked at my hair and thoroughly explained my options. Ultimately she recommended a deep conditioner, which she appli...
Read More On Citysearch cratgirl 5/29/2008
It was a MIRACLE!!!! Thank you Danielle! : )
So, I had chemotherapy in 2007 and lost all my hair. In April (2008), it was about 2 inches long and I had a friend here in Houston lighten it. It turned orange and then canary yellow! A day later, I had a hairdresser in NYC tone it down but he told me I couldn't do anything with the color for 4 weeks (for fear it would all fall out) and that when I did, I should ONLY go to a salon in Houst...
Read More On Citysearch QueenoofChemo 5/27/2008
shivashiva!!!!!!!!! she has it all
shiva is the person that you want to see when it comes to hair she is a fabulous stylist she does a great job on haircut ,color ,hilights and even makeup.and not only she is a great stylist she is beautiful and very friendly and she makes you feel like a million box.go see her you gonaa love her
Read More On Citysearch ktr08 5/23/2008
Bryan is the best!
I've been going to The Upper Hand - Royal Oaks for about 6 months now. Bryan gives such great cuts and color. I had been going to a large salon for years and felt like I was herded around when I went there. I decided to try a new salon and had read great reviews about The Upper Hand, and gave it a shot. It has such a great atmosphere, and so opposite of the salon I went to before. Wow, I'm so...
Read More On Citysearch Annkut 5/20/2008
GREAT CUT
BRYAN IS GREAT!! HE IS HONEST AND TELLS YOU WHAT HIS OPINION IS BUT WILL CUT YOUR HAIR THE WAY YOU WANT IT EVEN IF HE DOESN'T AGREE!!! :) HE IS THE ONLY PERSON I HAVE FOUND THAT ACTUALLY CUTS MY HAIR AND I LIKE IT EVERY TIME!!!! BY THE WAY I NEED TO GET MY HAIR DID :) LOL!!! KEEP UP THE GOOD WORK!
Read More On Citysearch TDOGG13 5/20/2008
Jeni can fix your hair, met her in NY at Bumble and Bumble
Cheap and impulsive--that's me, so I cut my own hair often. This last time I cut off 12 inches and had my husband try to fix it over and over for about a month. It was sort of cute in the beginning, but as it grew out (we're talking chin length) it started looking pretty butchy, so what did I do? Called Jeni. There really isn't a question of who I'd go to. Sure enough, she cleaned it right u...
Read More On Citysearch aftonio 5/17/2008
Great Service
I love the Upper Hand Royal Oaks, my husband saw one to the stylist Serena on a local talk show and insisted that I go in and speak with her about my hair. See recently my hair had become very damaged and was breaking badly. I was at wits end and very frustrated because my hair had never been that short before. Serena was very pleasant and knowledgeable about her trade and told me that she ...
Read More On Citysearch agent41 5/17/2008
Best Haute Hair
I just want to let everyone know that when I go to the Upper Hand I only ask for Serena. She is one of the best stylist in Houston Texas, only she knows how to rule my unruly curls and tame them to be as straight as a arrow. There are not a lot of people that know how to cut nautrally curly hair and I have to say she does the best job.I could never think of going to anyone else to after I had Ser...
Read More On Citysearch Alecia01 5/16/2008
Give yourself the gift of Sherry
Sherry is a gifted stylist. I am particular about my hair and not very many stylists have pleased me. Then along came Sherry. She is masterful, versatile and gifted. Her work is truly her art. I receive compliments on my hair style and I have had loads of compliments on the color of my hair: a shade of red that is consistent. Sherry's shampoos are World Class and ever so nurturing. She takes the ...
Read More On Citysearch HappyWoman 5/16/2008
Best colorist in Houston area
I have been going to the Upper Hand for several years now and I am not the easiest client to deal with, I am sure. I have gone dark to light and light to dark and have loved every change. JENI Poll is the BEST colorist, she can tell you what looks best on you and will get you there without damaging your hair. JENI really is AMAZING! The Upper Hand has a great staff as well as a great atmosphe...
Read More On Citysearch triciaaw05 5/14/2008
Jillian is the best!
I've been going to Jillian for several years now and she is awesome! She gives great customer service, and listens to my concerns. If I'm having a problem styling my hair then she will go slow and show me exactly what to do. She is great at color and if my highlights don't need to be retouched she lets me know, so I appreciate the fact that she is conscious of the cost of things and doesn't do...
Read More On Citysearch MWilliamson 5/13/2008
Upperhand is outstanding!
I have been going to The Upperhand since 2004. Lacy was my stylist from the beginning and I was with her as she trained Jillian, Bryan and Danielle. After Lacy left last year, she referred me to Jillian. Jillian is great! I love the way she listens to my needs and always makes me feel like I am her only client! I have referred so many of my friends and people that just want to know who does ...
Read More On Citysearch CDeal 5/13/2008
Bryan is da Bomb!
Bryan was trained under the incomparable Lacy and inherited me (and my extremely thick, problematic hair) upon her departure. I can honestly say he has excelled under her tutelage. He not only gives a superbly skilled cut/color, he is personable, friendly, listens to his clientele, and gives them exactly what they want - even if it?s not in their best interest =) And will happily take the time...
Read More On Citysearch TKA0319 5/13/2008
Best hair salon
I love this place!!! I refuse to let any other salon touch my hair but the Upper Hand. I have never had a bad hair cut and thier products are the best. My hair is very thick and know what is best for it . I trust them when they tell me something will work for me such as a style or color. They are just the best . When I lost my Father they sent me a card and that really touched my heart they took...
Read More On Citysearch fuzyysgirl 5/13/2008
Fantastic Service
Ladies, if you're feeling down and out I highly recommend going and getting yourself pampered at he Upperhand and asking for JENI. Not only is the atmosphere very cool but they offer you something to drink and they usually have yummy cookies to snack on. It's amazing what a pair of scissors in the hands of a professional hairstylist can do for a woman. Especially when that amazing hairstylist ...
Read More On Citysearch exuseAmanda 5/13/2008
I heart Jillian
I've never really been a hair freak, and always tell my hairstylists that I'm not talented when it comes to fixing my own hair. Jillian is the first hairstylist who actually listened to me and cuts my hair so I barely have to do anything to it and it looks good. I get compliments on my hair now, and always tell people to go see Jillian. The friends I have referred to her love her as well. She...
Read More On Citysearch banjokelley 5/13/2008
Jeni's the HOTTEST STYLIST ever!!!
My daughter and I had the best experience at the Upper Hand. Both of us get lots of compliments on the colors of our highlights and lowlights. Love the haircut too! We really applaud Jeni for taking the extra time to discuss the best way to keep the color looking great. Houston's "Upper Hand" has the edge on hair design because they hire such able stylists. Three cheers for the Upper Hand ...
Read More On Citysearch Twedebird 5/13/2008
SHERRY IS THE BEST!
I saw a friend that just got her hair done and styled and I loved it! She reccommended Sherry from the Upper Hand, so i tried it! BEST SERVICE! She massaged my hair, she was VERY patient, her customer service was awesome, and she was SO helpful at deciding what cut and style was best for my hair. The atmosphere at the Upper Hand is great and spa-like. Very comfortable, great helpful staff. The re...
Read More On Citysearch dior308 5/11/2008
stylish cut and color
I just moved here and searched online and found Jillian. I went in a little scared but she helped me so much. Not only did she make me feel very comfortable and told me we could go in stages but she also did a fabulous job! I now feel confident and stylish! I highly recommend Jillian to anyone she is talented and I have only been in twice so far but will be a client forever. Plus both times we la...
Read More On Citysearch grad09 5/11/2008
DANIELLE is Haute! Haute!! Haute!!!
I had to commend Danielle for the great job she does on my VERY thick difficult hair! All my life hair stylist's have cringed when they see me coming. I was so impressed with the ability that Danielle had to not only cut and style my hair, but the amazing job she does blowing my hair out. She tweaked my color and now it is just perfect! She makes me look and feel years younger! Her awesome a...
Read More On Citysearch rnl626 5/10/2008
Serena rocks!
Serena absolutely rocks when it comes to hair - fabulous razorcut short hair, fun & fabulous blond extensions for a brunette, color that takes you from redhead to blonde to brunette and every sassy highlight in between. Fun times and great haircut - what more could you want from your best hairstylist?
Read More On Citysearch jbeanie 5/8/2008
Haircut Hoorays!
I've only gotten my haircut four times in my life by people other than my mom. I am very picky and have difficult to cut hair because it is fine, frizzy and thin. Serena was one of the stylist I trusted to cut my hair. May I say, I have never been dissappointed. She is outstanding and NORMAL. She is never pushy, gossipy, annoying, loud or vulgar - oh, did I mention she is a talented stylist ...
Read More On Citysearch MSBK 5/8/2008
Serena is the best!!
I am a picky person and have had only a few people cut my hair. Serena came highly recommended. She is bubbly, kind, responsive, and actually listens to what the client has to say. She works with you and gives you what you are looking for. She has great advice and is up to date with the latest trends. I recently got brave and tried a new haircut Serena recommended, oh my gosh, I love it. I h...
Read More On Citysearch KBGutierrez 5/8/2008
Serena gave be the best Japanese straightner!!!!
I have been to several salons now; not only in Houston but California as well and Serena really knew exactly what my hair needed. She gave me the best Japanese thermal straightner I have ever recieved. It looked so natural and felt even better than when I went in. This is the forth one I have had and by far the best. I am so lucky that I found her. If you are thinking about this procedure know yo...
Read More On Citysearch curlsgone 5/7/2008
Dannielle is AWESOME
i had just gotten my hair cut a few days before by my usual stylist and, despite me effort to try and explain what i wanted, she gave me a cut that was not it. I called the Upper Hand and they set me up with Danielle. She listened to me and I explained to her that i like to wear extensions when i go out and my current haircut made my extensions look silly and obvious. She worked with my hair and ...
Read More On Citysearch membername08 4/30/2008
Jillian is great !!!!!!
Jillian was amazing - I had no idea what color I wanted for, she was a great help. I love the color!!! Great salon, very nice personnel.
Read More On Citysearch aggiemom10 4/29/2008
ANNIE & SHIVA ARE HEAVEN SENT
What can i say about this place, IT'S HEAVEN ON EARTH!!! I was told by a friend that Annie was the Anastasia of Houston she has worked miracles on my eyebrows, and my face looks great due to her wonderful facials. For my Hair, Shiva is the master. She has turned my hair from brittle, ogre hair, to silky, managable hair. These two ladies are the POWERHOUSE OF THE UPPER HAND. They are Friendly,...
Read More On Citysearch yvette81 4/25/2008
Best Haircut and Overall Experience
The Upper Hand is by far the best Salon i have found in Houston. My biggest pet-peave of salon's is when you are passed around by several different stylist during your appointment. THIS WOULD NEVER HAPPEN AT THE UPPER HAND. I never have to wait for my appointment, they are always on time even throughout your appointment; you are never there for hours. All of the technicians are a pleasure to be a...
Read More On Citysearch LSUfanatic 4/24/2008
Danielle is Excellent!!
I went to The Upper Hand today for a blowdry & Danielle was fabulous ! She was very friendly & seemed to love her career! She made me feel very comfortable & did an excellent job with my hair. She had alot of knowledge and I love the product lines! I will definately be back for more services in the future with Danielle! Thanks girl!! You made my hair look great for the weekend!
Read More On Citysearch martiniprincess 4/10/2008
shiva is the best!!!!!!!!!
she is very talented&has a great personality.l desperately needed a new haircut ,and since l live in the area l decided to go to upperhand.shiva gave me the best haircut that not only is very stylish is also easy to maintain.l highly recommend her.
Read More On Citysearch lbr1958 3/12/2008
Jillian is AWESOME!!!!
I was looking for a new stylist one day on the internet and found out about Jillian from here..so I decided why not?! lets go and try her out!!! Im so glad that I did! She was willing to listen to all of my hair questions and actually had an answer for my problems! She was not only educated in her craft but also very sweet! I am now a client of Jillians and people ask me where I get my hair done ...
Read More On Citysearch happy02 2/28/2008
Seems to be in the water...Jillians GREAT!
Went in for a consutation with Jillian (after seeing a lady in the grocery store), and she was amazing,not only did she fix my poofy hair with an amazing cut and styling lesson, she gave me the best color I've had in years! It looks so natural and with highlights that I only have to get done every third or fourth time! I love her and the salon. You should def check out Jillian at the Upper Hand! ...
Read More On Citysearch dkphillips 2/28/2008
Jeni is simply put...'the best'!!
I live out of State, but when I go to Houston, at least twice a year, I make sure I go to The Upper Hand on Westheimer. I am VERY fussy about my hair and who does it. I always go to JENI. She is so sweet, caring and what a 'master'. You can tell JENI loves what she does because she does it so well. I never leave there that JENI hasn't done exactly what I expected. I even let her take the ...
Read More On Citysearch auntnan 10/20/2007
GREAT GREAT SALON!!
Great place to go. I went in with a bad haircut from another salon around the area. The stylist that saw me was Jillian. She was great and her best to fix the cut which look great. Thank goodness of her. She listens and understands exactly what you want.
Read More On Citysearch littleninja 10/4/2007
Best stylist ever!
So you want to go to a stylist who knows what she's doing and is friendly and loves what she does? Then you need to see JENI at The Upper Hand! She is the best and does such a fabulous job! She did my cut and highlights and it turned out exactly as I wanted and I loved it! I will definitely go back to her! So if you're looking for someone that you can trust to do your hair (because you don't...
Read More On Citysearch thebarlows99 8/28/2007
A Great Full Service Salon
I have been going to the Royal Oaks Upper Hand since it opened and go for a full day (massage, facial, waxing, haircut and pedicure once a month. Serena is a great hairdresser, New York Trained, and she also does an amazing facial! The atmosphere is very nice and I love the great massaging pedicure chairs. The sanitizing of the pedicure chairs and equipment is a definite plus! The only draw...
Read More On Citysearch lsholt 8/6/2007
Jillian is the best!
I have to say that Jillian is the best hairdresser I have been to. I came the first time with an extremely horrible and unfortunate haircut - the dreaded "mullet!" Jillian immediately made an action plan for the next few months to help grow the sides down, while cutting the remaining hair to not look out of place. It took a few months to get to this point, but yesterday she was able to completel...
Read More On Citysearch danamulrooney 8/1/2007
GREAT hair!!
Jillian is a terrific stylist, I drive from inside the loop out to the Royal Oaks location just so I can get her to do my hair. She's always in a great mood and is very honest! Just wait til she starts singing along with the peppy music playing in the salon (sometimes you may even catch a dance move!). I always try to schedule my haircuts before I have a night out so that I KNOW my hair will l...
Read More On Citysearch enk74 7/31/2007
best hair color and cut i have ever had!
Jillian is the most amazing hair stylist! She is a trained in New York and has a great positive attitude, shes not a pushy hairdresser and is open- minded and honest with what she thinks is best for your personal style. If you are looking for a new stylist I would highly recommend calling the upper hand royal oaks and asking for Jillian.
Read More On Citysearch msmith0708 7/24/2007
Lacy is Incredible!
Lacy is amazing. She is a NY trained stylist who actually listens to the client. Great cut and great color. Be sure to book early though as it can be hard to get a last minute appointment.
Read More On Citysearch taz360 6/24/2007
Worst hair cut
I just had one of the worst hair cuts ever! also they did not even know my name when I got there. Do not recomend.
Read More On Citysearch andreakauffold 8/9/2006
Carmella the Great
I recently had a great hair experience with Carmella from the UpperHand Salon. I had hair extentions put in for the first time ever! I was nervous at first but Carmella made me feel at ease with her extensive knowledge of hair. Carmella also took her time with my hair color. After many years of improper hair coloring, I was left with damaged hair. Many hair colors were tried before Carmella c...
Read More On Citysearch rme 11/30/2005

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