Rover Oaks Pet Resort Reviews
Reviews from Citysearch
Overall Rating
- Awesome Customer Service!!
Read More On Citysearch by Kat9 at Citysearch 4/3/2011 - Excellent Care and Excellent Customer Service!
Read More On Citysearch by hydeek at Citysearch 3/24/2011 - Great grooming!
Read More On Citysearch by burkelei11 at Citysearch 2/22/2011 - Wonderful Boarding and Grooming
Read More On Citysearch by AmandaOhm at Citysearch 12/30/2010 - Wonderful facility, great people caring for your pets!!
Read More On Citysearch by polska81 at Citysearch 12/9/2010 - Wonderful customer service and boarding
Read More On Citysearch by spanswife at Citysearch 12/6/2010 - Great Daycare, Boarding, and Grooming
Read More On Citysearch by dhoodsquirrel at Citysearch 11/29/2010 - Only Place I Will Board my Dogs!
Read More On Citysearch by CherylYetz at Citysearch 11/16/2010 - Very professional...
Read More On Citysearch eggro99 4/3/2010 - Experts who careI was one of Rover Oaks first customers several years ago. As my dog aged, the staff adapted to him and ensure that as a young dog he received plenty of play time and as an older dog he received good TLC and quiet cuddle time. Every person on staff loves animals, and it shows.
Only downside: limited hours. It's hard to to meet a 6 p.m. pick-up when working full time. Otherwise, my current ...
Read More On Citysearch marchou 2/21/2010 - True professionals in dog trainingWe have worked with Dean and Charla for several months.
First, a word of caution about other dog trainers. Your dog has a window of opportunity when he or she is young to learn the essentials of good, social behavior. Once that window closes, retraining is difficult. We made the mistake of using :supermarket" trainers early and they were inexperienced for the types of issues our dog was hav...
Read More On Citysearch jjv77030 10/2/2009 - Excellent Boarding and Doggie DaycareI have been taking my dog to Rover Oaks for years to board and recently started her with Doggie Daycare. I don't usually write reviews but felt it's important to tell anyone who reads this about a remarkable job they did taking care of my 5.5-year old dog back in August.
As I was walking into the store, carrying more than I should, my dog was so energetic to get inside that I accidentally sla...
Read More On Citysearch dogluver2009 9/1/2009 - Excellent Boarding and Daycare!I have been taking my dog to Rover Oaks for years to board and recently started her with Doggie Daycare. I don't usually write reviews but felt it's important to tell anyone who reads this about a remarkable job they did taking care of my 5.5-year old dog back in August.
As I was walking into the store, carrying more than I should, my dog was so energetic to get inside that I accidentally sla...
Read More On Citysearch Citysearch User 9/1/2009 - Rover Oaks Pet Resort-Houston is the best I've been to.I'm very particular when it comes to my pet but Rover Oaks was awesome. I was a little skeptical because of the bad review written below by Veronica C. but figured there were enough good reviews for me to at least visit the place. I immediately was greeted with friendly staff and was offered a tour. I asked several questions about the safety of my pet and they were answered in a very caring manne...
Read More On Citysearch Citysearch User 8/29/2009 - ROVER OAKS ---- THUMBS UP FROM MY 4 KIDS -- THE BESTTo most of us, our 4-legged companions are much like our children or grandchildren. We, as pet owners, would not leave ?our kids? with just anyone, be it, daycare, boarding, training or grooming. Our family, including our 3 ?kids? (doggies), have been very satisfied customers of Rover Oaks Pet Resort for over 7 years. I look to my ?kids? to tell me how happy they are at Rover Oaks. When my ca...
Read More On Citysearch malamutes 8/26/2009 - My Dog Loves Rover OaksI have been taking my awesome dog to Rover Oaks since she was a puppy. First we did a one month training session, where she stayed at Rover Oaks and spent the month being trained. She was a crazy lab puppy and they did a great job with her. We board her there whenever we go on a trip and she cannot wait to go. But what my dog looks forward to the most is Doggie Day Camp. I work all the time,...
Read More On Citysearch MadJack 8/26/2009 - They truly LOVE animals!!For those of us with furry children, and you know who you are, there is nothing more concerning than having to leave town and wondering if your child will be well taken care of while you are gone. I've been known to drive 5 hours just to drop off my dog with my mother so that he would be with people he knows and get the love and attention he deserves.
Rover Oaks totally understands me!!! ...
Read More On Citysearch di jumps 8/26/2009 - We love Rover Oaks HoustonWe have been using Rover Oaks Houston for boarding for the past two years and would not leave our cocker spaniel anywhere else! The facilities are well maintained and the staff is wonderful. The last time, our cocker stayed for 5 nights in a standard luxury suite (we had a destination wedding & honeymoon after so it was quite a long vacation) and she did great, it?s as close to leaving her with...
Read More On Citysearch napmcw 8/3/2009 - Bad Experience
After leaving our two small dogs here for one night, we picked them up with a missing nail and a scratched eye. I had to call and check on my dogs to get the news about the nail, no one called me. I discovered the eye on the ride home and turned back around. They said they never saw it, my dog could barely open his eye (how do you not see that)! The staff was extremely rude and defensive, and...
Read More On Citysearch Citysearch User 6/10/2009 - Happy Dogs!!!!The only place I would drop my dogs for boarding in Houston. Wonderful staff. I never worry about leaving the pups at this fine establishment. Kepp up the good work!
Read More On Citysearch FlyFlinger 6/2/2009 - Clean facility, great staff!My dogs always come home from Rover Oaks healthy and happy! The facility is always clean and the staff is very friends and helpful. I recommend Rover Oaks to all my friends with pets!
Read More On Citysearch mbb2002 1/31/2009 - Great Place to Be!If I can't get my pet sitter to come stay in my home, the next best option is Rover Oaks Pet Resort. I have used both facilities (W Bellfort and Katy, TX) and highly recommend both. The facilities are impeccable and the staff is always courteous. It is clear that they love their jobs and your animals. Make your reservations early as this facility fills up fast--for good reason! They also carry...
Read More On Citysearch mkm125 11/13/2008 - An Exceptional Home away from HomeIf you've never been to Rover Oaks Pet Resort - go in for a visit. Just pop in for a tour unannounced. The staff will be more than willing to take you around they facility proudly. We've been using Rover Oaks for almost 9 months now with our Schnauzer. We first heard about Rover Oaks through a friend of ours who had training done there. Since we were in desperate need for training we decided to c...
Read More On Citysearch youneedtoknow 11/8/2008 - Rover Oaks of HoustonI began using Rover Oaks services approximately 6 months ago. I have a coton with separation anxiety. The training staff (Charla was his primary trainer and Amber also answered questions) taught him to respond well to commands. They integrated him into doggy day care. He went from a shy, skiddish dog to a confident young adult. He loves doggy daycare and practically wiggles himself out of my arms...
Read More On Citysearch gaycar 10/2/2008 - No response!Good luck on these people ever answering the phone or responding to an email. I've tried to make an appointment just for grooming, and not even an answering machine. I can only imagine the attention that my dogs would get if they were ever allowed there! I definitely believe this place is WAY over-rated.
Read More On Citysearch rantxs 9/26/2008 - WOWI have nothing but GREAT reviews for Rover Oaks! What a CLEAN, and inviting facility. The trainers are educated, and it doesn't seem like there only goal is to make money at all costs. I would reccommend this place over man's best friend any day!
Read More On Citysearch thetruthhurtssometimes 8/16/2008 - We love Rover Oaks!Our special furry child has been in Rover Oaks doggie daycare for almost two years. The daycare staff and management are expectional in caring for the dogs. I appreciate the knowledge and exceptional standards that the management and staff adhere to in order to avoid my dog being in setting with other dogs that are not of comparable temperment and behavior. Pat, the doggie daycare manager, is exc...
Read More On Citysearch gtcsac 6/1/2008 - Best In ClassI would be stressed out if I ever had to leave my girls at any other kennel! The staff is always highly responsive to special requests and needs. My girls know this is their second home and they always have a great time at Rover Oaks! One word of warning - book early - because you do not want to resort to your second choice!
Read More On Citysearch debblondon 4/23/2008 - Rover Oaks is First ClassAs evident from all the reviews, Rover Oaks is by far the best boarding, daycare, training and grooming facility in Houston. The staff is terriffic. My experience with the staff has been overwhelmingly positive. They care, they are friendly, responsive and very knowledgable. I have enrolled my Golden in daycare for over a year. The facility is clean, well organized and safe for my pet. The dayca...
Read More On Citysearch waltershous05 4/20/2008 - Terrible customer service...Not only did it take over 7 months to get my dog in to this facility (half of which on a wait list) and the other half calling and calling and only getting responses every 3-4 weeks, but the staff member in charge of doggie daycare turned over 3 times in 3 months... I was explained the policy for "problem" dogs once accepted into doggie daycare was they were watched and worked with then put on pr...
Read More On Citysearch JavierSole 4/16/2008 - Best Pet "Hotel", caring, cleanI have boarded our Golden at Rover Oaks several times over the past three years. She was also trained by the Rover Oaks staff. We are grateful for all of the knowledge from the staff and the care they give our dog. We truly love our pet because of the training and know when we leave town she will be well taken care of. We also know everything we have done to train her will be followed so that h...
Read More On Citysearch Deb719 3/19/2008 - My favorite kennelI love the staff here and my dogs are always happy and healthy when I go to pick them up. I always have an easy time of making appointments and they'll always remind me if either of my dogs need any of their shots or if I need to bring my dogs' updated records with me. It's maybe slightly more expensive than some places, but I know how big the "bunk" is my dogs are staying in and I know the staff...
Read More On Citysearch rays42 11/19/2007 - Bow wow great!We have taken our lab puppy, Scarlett, to Rover Oaks for training and boarding, and they have been great! She is still a crazy puppy, but she has all the fundamentals, sit, stay, down, here. We have taken her for boarding quite a few times-they always remember us and are super helpful. Letting me know which dates are filling up early, etc. She always has such a ball, comes home pooped, happy,...
Read More On Citysearch courtschu 2/1/2007 - Gret GroomerJudy Cantu at Rover Oaks is an excellent groomer. She has won numerous awards for grooming around the country. She is also very thorough and observant and points out anything she sees that may need attention by my vet. I appreciate her professionalism and positive personality. And my Soft Coaten Wheaten Terrier adores her!! She makes him look the the champion he is.
Read More On Citysearch brooksaw 10/6/2006 - THE Ultimate in GroomingJudi Cantu at Rover Oaks is a world class groomer. My two bichon frises get so excited when they go there to see her and come out looking like exquisite show dogs and smell heavenly too! I highly recommend her and Rover Oaks for excellent grooming. It is the best we have experienced in Houston.
Read More On Citysearch sandycandy 10/3/2006 - Grooming Disaster!Rover Oaks may have great boarding, but AVOID this place for grooming if you have a terrier. My beautiful Norwich just came home shaved to the scalp, looking WAAAY more like a chihuahua than herself. They claim to have an expert on staff. They do not.
Read More On Citysearch lola1954 8/22/2006 - Rover Oaks - The Paris Ritz Hotel for PupsI have taken my dogs to Rover Oaks since it's opening. During the week to two vacations or business trips I never worried about my dogs. Some people eat fast food and some eat gormet; for my dogs I look for a gormet residence to keep them. I appreciate the cleanliness of the establishment and the attention given to me and my dogs. I drive a good distance to take them to Rover Oaks because my ...
Read More On Citysearch fonteine 6/12/2006 - User review by ghaw
havent had much luck with the front desk. they are impersonable & take too long - they act like they have something else to do besides help you. for the price, i'd rather go else where. plus the drive from the heights is not desirable.
Read More On Citysearch ghaw 5/18/2006 - Luxury for your canine kidsThe staff at Rover Oaks are all professional and courteous, and treat my dogs like they are humans checking in to a hotel. If you can afford the $20-30/night per dog, I highly recommend Rover Oaks. You won't have to worry about your dogs while you are away - mine are always chipper and wagging their tails when I pick them up!!
Read More On Citysearch stepherssmu 11/11/2004
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