A ++ PLUS for Service After dealing with bedbugs for six months and a long rent strike, our landlord finally hired a real company that knows what they are doing. M&M held a meeting in our lobby and outlined their treatment plan and addressed all our concerns. Everyone in the building was very impressed with their patience and calmness. The exterminators that treated my apartments were also courteous and knowledgeab... Read More On CitysearchJM292 1/11/2010
Great Customer Service! We found a small red bug that looked like a bedbug in our son's crib. With everything in the media, we panic and started phoning every exterminator in the directory. We finally called M&M and fortunately someone was still in the office at 7:30pm. Realizing how startled we were, they offered to wait for us to bring them the sample to analyze. Our cab ride to the Orchard Street took 35 minutes and... Read More On CitysearchHowardjeff 12/11/2009
think twice before you get a bed bug dog i don't have any particular complaints with m&m. but i find the bed bug dog product dubious where the inspector does not do a visual confirmation, which m&m does not do. if the dog is so damn good, then it should be easy for the inspector to take a quick look to search for a bug.
the dog tapped something like 7 locations, despite the absence of visual confirmation of anything. i know the ... Read More On Citysearchjessemac 12/10/2009
Real professionals! We have been living in fear of bedbugs for several months since we learned of our neigbhors having them. Unfortunately, our fears were confirmed when our daughter was bitten all one evening. Since we did not have confident in the building exterminator, we hired M&M instead because of their solid reviews. We were not disappointed and is so happy about our decision. They were exceptionally pleasa... Read More On CitysearchChuck95 12/2/2009
I am true believer now We had overseas guests staying with us a few weeks back and afterward we started noticing little red welts on our bodies in the morning. My wife feared they were from bedbugs, but I disagreed, considering the unusual warm weather and the occasional mosquitoes.
To appease her, I contacted M & M Environmental and scheduled for their dog team to inspect our apartment. We had to sign and fax bac... Read More On CitysearchSPatel 10/21/2009
m&m environmental They came well prepared and had to work with a lot of obstacles in our very old apartment.They did a complete job. Read More On Citysearchfranny47 8/25/2009
Best Exterminators and Dog Dectective Champ I Found M&M Pest Control on the internet, after much research and based on other reviews we decided to use their BedBug Dog Champ.... and we are glad we did.
My husband got bitten twice at night and at first we thought it might be mosquittos. Then we believed that we may have bedbugs. So a day or so later we got rid of our Bed and Box Frame. (I know people say you don't have to they can be tr... Read More On CitysearchNan129 7/24/2009
Best BedBug Exterminator in the US From the moment I discovered that I had Bedbugs in my apartment I started calling friends who had had them and they all said one thing Tim Wong at M and M Environmental. From the first second I realized I had these insects I called Tim to discuss my options and he not only answered all of my questions on the spot for half an hour he also continued to help me through the process from start t... Read More On Citysearchjanuszerdely 6/23/2009
Thank You Champ! Super cute dog. We recently came back from a trip and experienced some bites and was afraid they were from bedbugs. After researching extensively, we contact M & M and make an appointment for our apartment to be inspected by their dog, Champ. Fortunately, nothing was detected and we were cleared of the buggs. Thanks for the quick response and giving us a peace of mind. Read More On CitysearchPaterMax 6/16/2009
Carpet Beetle Experts After months of working with inexperienced exterminators we finally found a company that knows the difference between varied and black carpet beetles. Their very friendly staff took time to listen to my situation and reviewed several options with me. I have not hired them yet but is very delighted that there are smart exterminators left.
Read More On CitysearchSerenaCampbell 6/14/2009
smartest dog ever! We hired M & M's bed bugdog detective, Champ, to inspect for what we suspected were bedbugs and sane enough Champ found them inside of boxspring and travel bags. Afterward we inspected the bag carefully and found 2 tiny bedbugs inside the bag pocket. Unbelievable dog. great job! Read More On Citysearchhudson127 5/7/2009
The Best Rodent Killer! My house was in fested with mic e for a very long time. My dad sealed up the holes and set up some bait boxes around my house but the miice were still there. I decided to give hire a professional. The guys came in and proofed my house on the same day I phoned. They solved the problem and I no longer have a single m ouse in the house. I am very happy with M & M. Read More On Citysearchmaggieforever93 4/23/2009
Excellent Service! Excellent Service! I woke up with bites all over and didn't know what it was. My wife phoned M & M and they came with their bedbug detecting... Read More On CitysearchCitysearch User 4/8/2009
Bedbug Dog to Rescue! We woke up with bites all over and phone M & M to inspect and they brought their "Bedbug Detecting" Dog, Champ, to sniff on entire apartment. You have to see to believe it but he found bedbugs in our luggages and boxspring. We threw away those item and we are preparing for a treatment this week. We are very happy with Champ and M & M. Read More On CitysearchFeliciafaith444 4/2/2009
Best exterminator My apartment had an extremely heavy bedbug infestation. Thanks to my former tenants for bringing the bedbugs to the apartment. I bought some chemicals and treated the apartment on my own five times but with poor results. I also hired the so called professional exterminators to come and treat but the stubborn bedbugs were still alive and moving actively. My friend recommended me to M&M and mention... Read More On CitysearchMrsEnglishK 3/30/2009
Restaurant's Savior I have hired so many exterminating companies since I first opened this restaurant in midtown 8 years ago. None of them are as good as M&M. Their service is amazing and they do not have problem servicing the restaurant as late as 3am. My pest problems are finally under control now. We are very satisfied. Read More On CitysearchSorieYip 3/23/2009
Great Service! Upon returning home from my vacation to Vietnam, we started getting bites all over bodies during the evenings. We hired an inspector from M&M and he found bedbugs on our mattresses and on the luggages we used to travel. We decided to discard the mattress and luggage to avoid contaminating the rest of the house. I liked M&M?s professionalism and patience. They were very helpful on the phone and in... Read More On CitysearchBudprono 2/15/2009
Solid Service! M&M is the right company if you have a waterbug problem at home. My wife was terrified when she saw a large ro@ch in our bedroom. She is paranoid that they could be everywhere in the home now. I called up M&M and the guy came over on the same day. They did a terrific job! While their service comes with a warranty, I had not have to call them again. THANK YOU! Read More On CitysearchRanM34 2/13/2009
Very Happy!!! I just moved in to a furnished room and prepaid my rent for 3 months. Within one week, I had over 30 bites on me. My landlord denied there was an existing problem, and hired a local exterminator that just sprayed for 5 minutes and left. As expected, the problem did not go away and so I decided to find my own exterminator. I hired M&M Pest Control and they did a terrific job. Unlike the company my... Read More On CitysearchJamesAvery921 2/10/2009
Best pest control service in the Tri-state area Our neighbor's apt had a recent "nightly pest" outbreak,
in fear of that this nasty creature will get into our apt, we helped our neighbor did an online search for a reliable exterminator who can take care of this problem asap.
During our search, we came across M&M Environmental, we called the company right away,
and to our surprise, the staff at M&M was so informative and professional abou... Read More On Citysearchnyclivingfree 12/9/2008
Pet Friendly Exterminators After coming home from work last week, I found a small rodent eating through a loaf of bread on my kitchen table. I was terrified and quickly starting calling local exterminators that can come over right away. After talking to a friendly phone person at M&M Pest Control, I decided to hire them. They were the only company that had a dog-friendly (pesticide-free) solution.
They sent a technic... Read More On Citysearchsophiesf82 11/2/2008
Bedbug Experts that provides excellent services We found out about M&M Pest Control on a recent bedbug article written up by Time Out New York magazine. From the article and the many raving internet reviews, we decided to try them to solve the severe bedbug infestation at our daughter?s apartment. Our daughter had been battling with the infestation with her landlord?s exterminator for over 4 months with poor results. On the telephone, M&M wa... Read More On Citysearchruthmd723 10/30/2008
Not a qualified company Seemed like decent guys on the phone. However, they really could not seem to solve our rodent problems depsite their over confirdence that they could. It got resolved with a different company that was a bit more reserved in their approach, but delivered heavy on the results. I would not reccomend this place to anyone. Read More On Citysearchleslielikes 10/29/2008
Excellent Service By far more knowledgeble and helpful than any of the four companies we phoned. They took time speaking to us regarding our bedbug problem an... Read More On CitysearchCitysearch User 10/26/2008
really bad company They gave me the whole song and dance and charged alot of money. Sent over guys to solve my bedbug problem. Months later they have not solved anything. I should have done more homework. The only place they are known is on this very site. Stay far away. Read More On Citysearchgenmach 10/15/2008
Bedbug Experts! I woke up with bites all over upper body and discovered I have bedbugs. My girlfriend and friends were afraid to even go near me until the problem was solved. I researched and finally found M&M after reading all the good reviews. Their manager Raymond was very helpful and took time to explain my options. I like the fact that he never tried to sell me their service and I felt he really wanted t... Read More On CitysearchJSheet 10/11/2008
Very expert I have been consulting with Timothy for a couple of months about a silverfish problem in my bedroom closet. Eventually, problem occurred in other rooms, but from other sources. Timothy came by as a consultant, did a very careful analysis of my apt and the building. He has been extremely generous in his continued advice. My building contracts with another exterminator and so my building's exte... Read More On CitysearchKatherine1234 9/24/2008
Thumbs up! Excellent results. Excellent Results! Major german-roach infestation in our apartment. We are super clean and we never leave food out but for some strange reason, german-roaches are coming out everywhere. Our landlord's exterminator came out but they were awful and left these ugly brown gel all over our kitchen and bathroom cabinets that we can't seem to remove.
We phoned several companies but M&M had good rev... Read More On Citysearchryan84NYU 9/9/2008
So helpful and knowledgeable! My husband and I have been going through a bedbug scare. Timothy has been extremely helpful, patient, and thorough with us. He examined the insects we brought in and not only told us they weren't bedbugs, but took the extra time to find out what, in fact, they were! Timothy is extremely responsive and prompt with returning emails and messages. No one wants to have to contact an exterminator, b... Read More On Citysearchmoonbaby999 8/28/2008
Helpful, honest and knowledgeble We had a bad case of carpet beetles in our apartment where clothes in our closets would be eaten every other day. We hired several companies and they would do the same basic spraying and place glue traps but our problem continued for almost 1 year. We phoned M&M and spoke to their technical guy and he not only helped us identified the specific specie of carpet beetles but also explained thoroug... Read More On CitysearchJMercierCA 8/20/2008
Miracle Workers! Excellent service. Can't say enough about them. We have already tried a few companies and none were nearly as knowledgeable, helpful and effective. With a six month history of bad exterminators, we finally found M&M via combing through hundreds of pest control companies online. We even tried Pestaway but didn't like their condensing tone and decided to go with M&M and we are very happy we did... Read More On CitysearchKLauderCD 8/12/2008
Best Exterminators in the city! Due to the ongoing constructions in our neighborhood, large rodents have taken over our rear garden. For the past 8 months, rodents, the size of cats, would run into our rear garden and burrow into the soil, fowerbed and into our tree. We hired two big name companies to help us but they were useless. We almost gave up and actually consider moving but we decided to call M&M and we are so happy ... Read More On Citysearchkbaume 8/5/2008
Ecofriendly and Effective Pest Control We are in a building with a bank branch and offices located in a very busy area of Chinatown with many restaurants in close proximity. Therefore we are extremely vulnerable to rodent, fly, and other insect infestation. Each time we have experienced a problem M & M Pest Control immediately responded and resolved the problem. They took the time to actually diagnose the problem and find the source... Read More On CitysearchAFSB 7/31/2008
Best Pest Control Company in NYC We were not looking until we needed to but we finally found them. Our loft has a serious problem with GIANT size waterbugs and rodent due to the many constructions going on. We called two companies that I won't named here but they were awful. They send over 1 tech that looked all drugged up and the other company send over an inexperienced exterminator. Finally, my wife found M&M and they had ... Read More On CitysearchBraunsteins 7/24/2008
You will be Rodent FREE for sure!!!!!!! The two exterminators my coop Management Board contracted to eliminate our Rodent problem both assured me that the Rodents were gone, even though they kept coming back.....Needless to say, the exterminators were wrong. I was scared to death and finally my fiance found M & M. M & M squeezed us in to their booked schedule. They did a FABULOUS job. Danny from M & M came to our rescue...when he got t... Read More On Citysearchbarirklein 7/11/2008
Very professional and reliable!!!! Found them on the internet and decided to try them based on the reviews and we are glad we did it. My husband brought bedbugs back with him from his trip to Europe and our entire family were being eaten alive at night. On the phone, they were very helpful and explained everything to us and instructing us how to prep our apartment for their treatment. They gave us the chemical labels and answer... Read More On CitysearchHappyLindany 6/17/2008
M & M Pest Control - Friendly, knowledgable, good results My building on the Upper East Side recently switched to M & M Pest Control because of a terrible rodent and vermin problem. We made the switch in late September. While I can't say the vermin are totally gone, there has definitely been a SIGNIFICANT improvement. They have friendly, knowledgeable technicians and management and are ALWAYS willing to take the time out to discuss your problems and how... Read More On CitysearchUESRoss 1/28/2008
Fast, Honest, Reliable & Professional! Our restaurant kitchen had a potential mold issue and our staff including me were worried that the mold was toxic and wanted it inspected immediately. We phoned and spoken to many companies but they were the only one that sounded professional, knowledgable and didn't try to use scare tactics to upsell us on the telephone. They came within 24 hours and completed a thorough inspection and explain... Read More On CitysearchCarolyn105 1/26/2008
Excellent company We had a serious case of bedbugs because my neighbor had it for several months and never informed anyone till our management inspected their home. We thought we had mosquitoes biting us for several months till it got out of control. Anyway, M&M was the 2nd company we tried and the most professional and knowledgeble company we dealt with. We phoned at least 8 other companies and even tried Metr... Read More On Citysearchjfriedman65 12/29/2007
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