Cruise America-Los Angeles Reviews
Reviews from Citysearch
Overall Rating
- Cruise America: Carson, CA
We had a great experience with the company. First, we got the best deal in town. Second, we weren't charged to bring our pets along. Third, they have an excellent insurance policy. One of the dogs chewed up the steering wheel. It was covered. I also got in a minor traffic accident. That was covered too. Fourth, they have a helpful 24 hour emergency service which we had to use when we got stuck in...
Read More On Citysearch kulakoladja 4/16/2009 - Cruise America: Carson, CA
We had a great experience with the company. First, we got the best deal in town. Second, we weren't charged to bring our pets along. Third, they have an excellent insurance policy. One of the dogs chewed up the steering wheel. It was covered. I also got in a minor traffic accident. That was covered too. Fourth, they have a helpful 24 hour emergency service which we had to use when we got stuck in...
Read More On Citysearch kulakoladja 4/16/2009 - Terrible Terrible Customer Service
Terrible customer service. Picked up our rental and after driving it home felt it was not steering or braking properly. When I called (less than 1 hour after leaving) to exchange it...after being placed on HOLD for nearly 20 min. FRANK said I could not exchange it, then relented and said OK, but it would take "a while" when I asked for him to clarify "a while" I was told it would be over an h...
Read More On Citysearch kazagain 4/3/2009 - Vile and Unprofessional StaffWriting in regards to Carson, CA location and staff: I am absolutely livid and appalled at their complete lack of professionalism and outright rudeness. On March 23rd, 2009 my husband and mother-in-law rented an RV for a trip to Phoenix. Not only did they give us the RV two hours late they gave it to us with the gas tank on empty. The lady that gave them the keys assured them that they coul...
Read More On Citysearch showcat 3/28/2009
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