I agree. Customer Service is sorely lacking! My boyfriend, offered to purchase a massage appointment for his visiting mother and sister. I chose Oasis because I had been to there former Union Square location and I didn't want to take the time to research. I made the appointments via phone. My boyfriend gets on the phone to confirm the use of his credit card for the gift certificates. We make it clear that these appointments were a gift ... Read More On Citysearchiloverock 2/14/2010
Such an incredible disappointment!.... In this economy, you'd expect that retaining a client is the one main objective for any business, but especially within the luxury industry. Not with Oasis Day Spa!
Where shall I start:
1. Continual changes to the Gift card policy without ANY notification or recourse for the client.
2. Unsanitary bathroom and shower stalls.
3. Rude customer service - including the owner! What happene... Read More On Citysearchjadore74 2/8/2010
Great Customer Servce My name is Steve and this past Saturday I sent my girlfriend Samantha
and 11 of her Friends to your Spa for a relaxation day and NYC Spa
experience for her Birthday.. My good friend Stephanie helped me
coordinate the event, and basically handled all dealings with you
guys. Stephanie only had very good things to say about Heather, and
that was appreciated.
My impression of your spa and t... Read More On CitysearchSteve55 1/28/2010
Amazing Spa- Great Massages Have gone to Oasis twice and received a mobile massage from them- they are truly amazing massage therapists and the owner Bruce is great! Read More On Citysearchhuff1823 1/26/2010
Facial Expertise! Clears your skin and gives you that glow! Are you stressed and it shows on your face? Oasis Day Spa gives you facials which clean your skin, taking away the dead skin, clearing your acne and repeatedly within two days your skin is clear and radiant again! The sensitive skin facial with oatmeal mask is the secret to the head turning glowing face of your friends and colleagues! If you have a big weekend ahead, it is worth going to Oasi... Read More On Citysearchtleifer1 11/30/2009
great place to relax and unwind the body wrap was by far the best service I received Read More On Citysearchsexyshutterbug 11/22/2009
Great facials I've been going to Oasis for a few years and have seen a couple different aestheticians for facials. I must say that Evelyn is by far the best. Not only does my skin look absolutely amazing after I see her, but she always has honest and helpful advice about how to improve the condition of my skin at home. Not to mention, her facial is more relaxing and therapeutic than any massage I've ever ha... Read More On CitysearchHakuisuke 11/2/2009
Just wonderful! My sister and I took advantage of every Spa Week special we could manage, and went to 7 spa's in the span of a week and half. Oasis was one of the 2 spa's that actually felt like a REAL spa experience (the other one was Clay Spa on 14th). Even tho the place was completely packed, we didn't feel rushed, the facilities were pristine, and the staff was professional and courteous. We wanted to take a... Read More On Citysearchchrislund 10/29/2009
Don't listen to what the review says I totally disagree with "micma's" review. I venture to Oasis Day Spa at least twice a month, and the staff there is nothing but FRIENDLY, COURTEOUS, and KIND. I think that "micma" has serious issues that only a trained professional can handle. Do you even know how it is to work in retail in NYC? Our motto is "If you see something, say something" and if you were acting suspicious, then Oasis ha... Read More On Citysearchmsnyc52 10/28/2009
Massage was not bad but I don't think I got the full time I got a massage a little while back but never got a chance to comment. The lady that took care of me was very friendly, but I don't think I got the full time. I came 15min. early to change and everything, waited till the called me, got my massage, but then when I came back to the locker room to change, I noticed my on my watch that the hour just finished. How could have the hour just finish an... Read More On CitysearchAlycia284 10/20/2009
accusation of stealing I had a 60 min lava stone massage on 1 Park Ave. I arrived, checked in and waited 2mins to go to the back to change. As I was locking my things into the locker a receptionist came to me and stated she needed to speak to me. I was taken to out into a hallway where she proceed to accuse me of taking a soap from the front. I was shocked and dunbfounded!? I told her I did not take anything and insis... Read More On Citysearchkjglas 10/2/2009
Lifted me right out of my slump 2009 has been unkind to me. I know that most people are hurting now, but this year so far I feel like I was being punished for something bad from a past life. My sisters said I just need to relax, and I will feel better. I did not believe that it would help me when they gave me a Gift Certificate for Oasis Day Spa, but I am a believer now. From the moment I stepped into the spa this weekend, I wa... Read More On Citysearchmariadeltoro 8/3/2009
Awesome Party at Oasis Day Spa's Rooftop Garden We just hosted a party at the Oasis Day Spa's Rooftop Garden in Dobbs Ferry, NY. What a fantastic party. The atmosphere was spectacular and the chair massages were a great add on....our guests loved it! We used the spa recommended caterer who was very professional and helped us customize a menu for our party. Our guests raved about the food. We brought in a DJ and danced the night away under the... Read More On Citysearchtbls 8/2/2009
Terrible service from people who answer the phone I called several times to get some idea of the packages they offer for parties of 10 or more because I was trying to book a day for a party for my colleagues. No one called me back. The guy who took my call a second time kept saying he doesn't have control over when anyone might call me back. Then he went on to say he doesn't have control over my decision! This was when I explained I needed the i... Read More On CitysearchNYCdweller 7/30/2009
Questionable Customer Service If you are like me and seek first-class customer service from business your patronize, Oasis on Park may not be for your. Unlike other establishments in the same industry, Oasis' only concern is making a profit and places no value on building and cherishing relations with former customers. In all my years of living in NYC, I have never been treated in such a disrespectful manner and would not wis... Read More On CitysearchNativeNYer 6/30/2009
Not keeping pace Years ago, I found a lovely spa on irving--oasis. Since then the place expanded and with that has lost its charm and cleanliness! The service is good, but you pay for an experience. Now you feel like a number in a factory. Most disappointing is the lack of cleanliness in the showers and locker room. Equally annoying is the fact that it is hard to find a locker because of the crowd and the fact th... Read More On CitysearchCSMobileUser 6/10/2009
Such a lovely place with such crappy service The spa is truly lovely - my facial ended 10 minutes earlier then it was supposed to and at least 15 minutes of my facial I was left in the room with a treatment on my face. Huge pet peeve during a facial. When I told their staff about my shortened facial they did not care at all. I reluctantly have been there since, each time their front desk service was delivered the same level of service t... Read More On CitysearchAlgilman 5/29/2009
A great deal!!! A lot for your money!!! This was my first visit to oasis and I was so pleasantly surprised!!! I had a salt scrub with Hala and a facial with Mickey, both were amazing. I usually get my scrubs at Bliss and they're ok but compared to Hala they are terrible. She is so attentive. She helped me relax after a rough day, massaged me and rubbed my head. It felt so good!!! Mickey was great too!! She was very sweet and informa... Read More On CitysearchDm42A 3/29/2009
Bad Facial Experience In mid Febuary I decided to do a facial just before a trip, for give my face a much needed treat. Reading reasonably good reviews on Citysearch, I decided to try Oasis Spa. Scheduling it last minute, I was told it'd be done by Dgamara (or some name like that). She was friendly and explained the procedure. But when she started, she would message around my eye area with very high speed a couple of ... Read More On Citysearchmnprs 3/28/2009
Best massages in New York and affordable, too. My husband and I have been Oasis customers for the past 2 years. We normally go to the Affinia Dumont location because we like the steam room, but we have been to the Park Avenue location several times and not once have we had a bad experience. Everyone at the front desk is friendly and helpful and the massages are fantastic - worth every penny! I especially recommend Gina and Kevin A. They b... Read More On Citysearchstrawberry1019 3/21/2009
Terrible facial I had the worst facial I have ever had at the Oasis Day Spa. After my facial, my face broke out into a terrible rash. I had the facial on a Saturday and meetings with clients the following Monday and Tuesday. I could barely wear make-up even two days later because my skin was still burning. Later that week, my skin peeled from the rash and dehydration. When I left my facial, the technician i... Read More On CitysearchKrisRogan 2/23/2009
Oasis Day Spa Experience in Dobbs Ferry---Westchester---very relaxing My husband took me to the new Oasis Day Spa in Dobbs Ferry for a massage and facial as a birthday treat. I have been to Oasis in the city at Park Avenue before and I wondered how the Westchester experience would be. As you might guess, they have loads more room there--the waiting area, dressing rooms are huge, and beautifully arranged. The manager was very welcoming and escorted me around the f... Read More On Citysearchchuckers1 2/6/2009
Great massage - not so great facial The total spa experience was great. The relaxation room was very relaxing and offered water, tea and healthful snacks for in between treatments. My massage by Carrie was wonderful. She applied just the right amount of pressure and almost put me to sleep. I then had the mini-facial which was not so great. The mini facial consisted of some exfoliation and a quick mask, all of which I could have don... Read More On Citysearchimh 1/30/2009
Great Spa with Great Specials I went to Oasis Day Spa on Park this past week and it was amazing. I had a great 90 minute massage by Kevin A. and a relaxing facial by Patricia. Oasis Day Spa is not only friendly, but a very nice and large spa for New York standards. Since I work at a company that is helping to pioneer the spa industry, SpaFinder, I know how hard spas, and the luxury industry in general, is struggling in thi... Read More On Citysearchhuffy1823 1/24/2009
Amazing Facials and Pedicure. DO NOT GO FOR MANICURE It was my first time at the Oasis Day Spa on Park Ave, I booked a Multivitamin Facial, a hot stone pedicure, and a Signature manicure in order to pamper myself to get ready for New Year's Eve. Because of timing issues, I had to book the manicure separately the following day, which wasn't a problem at all for me. When I entered the spa the lady who greeted me was very nice which was great after a ... Read More On Citysearchgxh188 1/5/2009
Best Spa in Westchester This is my first posting on Citysearch. I decided to take my entire family to Oasis as a holiday present. Seven of us went to Oasis Day Spa in Dobbs Ferry for massages. This resulted in a great family experience. The day was set up by their manager, Yvette. She was a total professional who took the time and energy to accomodate my request for seven massage therapists at the same time. Sh... Read More On Citysearchjeffreysinger 12/1/2008
Excellent Technician, Cold Receptionists I visited the Oasis Spa in Dobbs Ferry last Saturday afternoon and I truly enjoyed the facial I experienced. The environment was quite relaxing and beautiful. It was quite exciting to come to this brand new facility.
The only thing that bothered me was my treatment in the reception area. They came across as kind of cold and snobbish. I would have hoped to receive a warmer welcome at the front ... Read More On Citysearchanitabenez 11/30/2008
Fab brazilians at this place Gorgeous spa with lovely staff. They are truly caring individuals who are great at their jobs. Besides the brazilian, I received the best Swedish Massage I've ever had at this spa. Read More On CitysearchLAA 11/27/2008
Worst facial ever!!!!! I have been getting facials for many years. Recently, I went to Oasis to get a facial by Natie. It was the worst ever!! She talked to me for the whole hour. I just wanted to relax but she wouldn?t be quiet. Then when it was over she talked to me for another 5 minutes about supplements that she wanted me to buy at Whole Foods. I would definitely not recommend anyone going to her for a facial. Read More On CitysearchDestiny25 11/17/2008
MICKEY IS BACK!!!!!!!!!!!!!!! Best Brazilians in NYC Ever since Mickey left Oasis my "ladyparts" have not been the same!!! I tried other waxers at Oasis, I even ventured off to other spas: no one compares!!! They would never tell me where she went!!!! But lo and behold I stopped in at the spa one day by chance; and there she was!!!! I was so excited to see her I booked a brazilian with her right away!!! Now I have tried a ton of other waxers i... Read More On CitysearchClotheshorse128 10/11/2008
less than impressed i went to oasis day spa when they were having their 10 year anniversary specials. maybe it's because their prices were knocked back to 1998 levels that the place was so busy, but first and foremost, the waiting room was so crowded and so noisy! it was definitely NOT a relaxing atmosphere, although i could see how it would be when it wasn't so busy. the ladies' changing area was lovely, very well ... Read More On Citysearchkpicinich 8/29/2008
Brazilian Wax - Best EVER! I have been going to Oasis for about 2 years now & LIZZY is the Best!! I've gone to J Sisters & many others and none of them compare. She uses a special wax that really minimizes the pain and she is a perfectionist! I also had a wax with Georgette one time because Lizzy was on vacation - and like the previous review, experienced one of the worst waxings ever. Read More On Citysearchsexycat25 8/15/2008
Best swedish massage The swedish massage at the affinia dumont location by SHERRY was amazing!!!!!! Its was only 30 minutes and she massaged my entire body and made me feel so relaxed and comfortable......I highly recommend booking an appt. with Sherry...she's AWESOME!!!! The facilities were clean and the relaxation room was very nice. Read More On Citysearchjo2313 8/12/2008
Waxing I have been going to the Oasis Day Spa for about 3 years now and today was the worst waxing I ever received. Georgette was a nice woman but it was the roughest wax I have ever had. I actually have a severe bruise at a very awkward spot and even when i said the wax was to hot she didnt seem to do anything. Also normally the waxer leaves the room and lets your get dressed in private but she stood ... Read More On Citysearchdoodles66 8/3/2008
Top Notch Spa I've been to Oasis a few times over the years and find the spa services to be exceptional compared to many of the other spas I've visited. They have a wide variety of services performed by experts in their field in a nice relaxing environment, all at competitive prices. Highly Recommended! Read More On CitysearchSunnyb77 7/31/2008
3 words: a-ma-zing!!! This is the first time in 10 years of waxing in Miami, London and New York that I have actually looked forward to my appointments. The staff is super friendly with no pressure, the prices are the most reasonable I have found, and most importantly the waxing is perfect. Julie takes time to make sure it is all even leaves no strays( she is a perfectionist). I highly recommend this place because t... Read More On Citysearchamcgreency 7/8/2008
Relaxation! My friend got me a massage package at Oasis which I used recently. She said I was too stressed lately and needed to relax. Not being a big spa goer, I wasn't really expecting much. I'm glad to report that my friend was right. Not only did I need a massage but I needed a massage at Oasis. The person who worked on me was fantastic and the massage made my troubles seem very far away during the sessi... Read More On CitysearchBobby393 6/25/2008
Oasis Day Spa! From the person who booked my appointment, to the receptionist when I walked in, to the person who gave my massage and to the cleanliness of the location, Oasis was a homerun all the way around. It was my first spa experience and I'd definitely go back to Oasis. Read More On Citysearchluvbbq 6/10/2008
Worst massage ever I had a miserable experience at Oasis Day Spa. I am a frequent client at spas throughout the city and this was categorically the worst massage I have ever had. My masseuse used far too much oil, had zero technique, and did not go the entire 60 minutes. I strongly question the qualifications of their so-called professional personnel.
Needless to say, there is a reason why you can get 3 peopl... Read More On Citysearchrdf68 5/16/2008
Intimate and charming From the moment I called to book the appointment to the moment I reluctantly walked back up the stairs to Park Avenue, I was well taken care of. I had received a gift certificate for a massage and because of a special running was able to take advantage of a massage and a manicure. The massage was really terrific and could be habit forming; Paul, the masseuse, was communicative, responsive and m... Read More On Citysearchdinggay 5/9/2008
relaxed Came here earlier this month and had the 'Lunchtime Delight' package, a gift from Stan :-)
The package includes:
30 min. Customized mini Facial
30 min. Swedish Massage
I enjoyed every minute of it. I'm not a spa person, I have not been to many, so i dont have much to judge on but man, after coming here, I think ive gotten started on an expensive hobby bc I am already itching for my next m... Read More On Citysearchtheresax 4/29/2008
Oasis Spa - Do Not Go Oasis Spa at One Park Ave has construction being done on the building which results in loud banging making the service unpleasant at best.
Spa management does not feel it is necessary to inform spa goers in advance and offered me a whole $20 off a future service.
Needless to say I will not be returning. Read More On Citysearchnsm613 3/29/2008
FANTASTIC MASSAGES. My husband and I have been here mostly for couples massages and the body scrubs which have been done separately-not as a couple). The massages are always really really fantastic. The body scrubs can be bit longer and you should have the options not to wear that ridiculous disposable panty (very uncomfortable) and I'm a 160lb woman. I always wanted to do the brazilian wax and will try that on my n... Read More On Citysearchkelereds 2/29/2008
Best Spa Ever! I booked an appt here for my boyfriend and I for Valentine's Day and we loved it! The facility was very clean and the service was great. We were treated like king and queen for the day. We receieved the couples massage and both ended up falling asleep because it was so heavenly. I'd recommend this fabulous spa on Park Ave. Read More On Citysearchxtiffysweetzx 2/18/2008
An underground cozy spa Went here three times over the past three years, with the latest time last week. It smells lovely, the staff is friendly, the amenities are great (snacks in the dressing room and waiting room, great spa products without the usual markup, nice toiletries). I've had hot stone massages and swedish massages here (one of the massages was with Kevin A.) and they are lovely. The massage staff really t... Read More On Citysearchjojo1234567 1/7/2008
Great treatments including prenatal I have visited Oasis numerous times over the past five years and have never been disappointed. I've had massages, facials and scrubs with various therapists and always had a great experience. I was very surprised to read some of the negative reviews as I am an avid spa goer and have been to over 30 different spas in the city and Oasis is one of my favorites! The relaxation room is calming, qui... Read More On Citysearchbrittanysbuzz 10/12/2007
Happy Birthday to me! I had a massage, mani and pedi for my birthday. The experience was very friendly and warm. I have had many massages before at some slightly upscale spas, usually with a mineral bath attached, and this experience stands out as a pleasant one. The waiting area is comfy with water and snacks and tea, although I did feel slightly awkward sitting there in my robe ( I arrived way early). I don't rememb... Read More On Citysearchbluwatersoul 9/27/2007
Avoid Worst spa I've been to. Massage was very light despite request for a deep tissue. Staff was very rude as well. Read More On Citysearchannaavril234 8/20/2007
Nice couples massage I went here for a couple's massage. My bf never had a massage before so I wanted to bring him to one to relax. We just came back for a snowboarding trip and that was also his first snowboarding experience so I knew his body was going to be sore. I think this was a nice place for a couple's massage. He did not feel awkward at all. The only time he did feel weird a little was when we were in the wa... Read More On Citysearchprincessporkie 8/20/2007
An Island of peace and relaxation My skin is very sensitive, even temperamental, and although I've always been curious about having a facial, I was afraid that it might have a bad effect on me. A friend recommended Julie to me, and I'm glad that I took her advice. I've had two appointments with Julie so far, and both facials left my face feeling soft, smooth, and thoroughly cleansed. Julie is an expert esthetician and she is also... Read More On Citysearchlaurienyc3 8/8/2007
Best Brazilians Ever!!!!!!!!!!!!!! I was a true Donna fan and was scared to death when she left. I didn't know what to do! Donna herself suggested Mickey!!!! She has been doing my brazilians for a while now and I just wanted to give her props for always doing such a great job. And most of all for always making me feel totally comfortable and making me leave with a smile every time. And get the "NO SCREAM CREAM" that stuff really w... Read More On Citysearchteensytiny 8/5/2007
It was what it was.... :) After reading all of the reviews on City Search (and taking the good with the bad), I decided to pick this place for a well overdue spa session. I bought the "Oasis Signature Package" and my friend had the 90 minute stone massage. The massage and the sea scrub was amazing - both of the people I dealt with were extremely professional and courteous, and I loved every minute of my experiences with t... Read More On Citysearchechobaby22 7/29/2007
great spa! It was a very spacious spa, and I had an enjoyable and amazing massage! I also had a great facial and the waxing here is amazing!!! that lady really knows her stuff! I HIGHLY recommend this place to anyone who wants a great massage and a friendly staff. Read More On Citysearchlacroune 6/28/2007
Excellent massage experience at oasis The front desk staff was friendly and helpful. I booked a swedish massage with Kevin A at the Park ave location...it was one of the most satisfying massages i've ever had. I've had many massages at many spas all over the city and i think i finally found my massage therapist!!!! The massage was very deep and cleansing and i felt amazing afterwards. He focused on the issues and put me back toget... Read More On Citysearchjimmychooshoes 6/21/2007
Part II: Suggestions * I was double charged accidentally, which is VERY annoying. They are trying to fix that issue right now * The pictures make it look much bigger than it actually is -- the sauna in the men's lounge can fit maybe 3 men max! * Perhaps the green hydrotherapy towels should be used for massages instead, as that seems to be a consistent complaint (though I didn't personally have a problem with it) * Th... Read More On Citysearchmeagain1982 5/3/2007
Part I: Positives I went in for a Gentleman's Getaway (Sea Scrub, Meltdown Massage, Seaweed Facial) and added the Gentleman's Mani/Pedi as well.
The facility is nice and clean. I did not feel that anything unsanitary or sub-par. Water/tea/dried fruit/nuts were plentiful, along with magazines and comfortable seating. The lockerroom was small, but again, very clean, and all the therapy rooms had a nice, simple am... Read More On Citysearchcustomer1982 5/3/2007
Would Not Recommend I was here for a treatment the other day and was generally disappointed. The rooms are FREEZING and you are only covered with a small towel the entire time. I am not sure if this is because they dont like making the beds up, but I felt too exposed to enjoy the service. The massage beds were loud and creaky to the point that it was distracting and I even thought about the possibility of it coll... Read More On Citysearchapple124 5/1/2007
thank you!!! I was walking around the trade show floor at the Javits Center during the Spa and Resort Expo. I came across the Oasis Day Spa chair massage booth. In a just a few minutes, I was seated in Phil K.'s massage chair. A massage therapist myself, I am rather particular about how I like my massages. Phil K. was fantastic. He shook out my arms and hands and worked pressure points along my hands and fore... Read More On Citysearchsillemus 4/21/2007
Soothing, clean, and an awesome massage I was relaxed the moment I walked in. The staff was friendly, the lockerroom and all of the facilities were spotless, and my hot stone massage with Kevin A. was unbelievable. I will absolutely become a regular! Read More On Citysearchconnaisseuse 3/30/2007
Unfriendly Waxer I went to Oasis for a Brazilian wax and I've had a few before at other places. The actual wax was great, maybe the best I've ever had, but the woman who was waxing me was probably the most unfriendly spa staff personel I've ever met. She didn't say a WORD the whole time, no "how are you?" or anything. I tried to be friendly from the start, making it clear I was somewhat nervous about the proce... Read More On Citysearchkatfish527 3/21/2007
in search of Where is Donna? She was the best waxer ever! Her bikini waxing skills were second to none! I've tried other girls..and it's just not the same. Please get Donna back. Read More On Citysearchsuper22 3/20/2007
best facials anywhere I think this place gives the best facials in NYC. never ever have i had a bad experience here. worth every penny. Read More On Citysearchiluv2eat 3/6/2007
avg spa for the sky high prices I went to the Oasis to relax and enjoy my day with a spa package.I had the swedish massage by Gina who had an attitude from the start and the massage was average. Definitely not worth the price. I also had the seaweed body wrap which was interesting and a fun experience. This was followed by a facial from Bezena who was absolutely great! She even told me that I should switch to a less expensive f... Read More On Citysearchphilana218 3/1/2007
Best facial in New York! I have gone to a few places that I saw recommended online, and some were ok, and didn't have results, some hurt, but helped - Julie at Oasis was the most pleasant, GENTLE, thorough and EFFECTIVE facialist I've ever been to. But the proof is in the fact that my skin looks better than it's looked since I was 18! It's amazing, and I will look no further for my facials.... all of the fantastic review... Read More On Citysearchcarol299 2/21/2007
Best day spa EVER! Every service is amazing! I've gone there seveal times, never a complaint. The stuff is polite and friendly. i've had so many treatments there, and they're wonderful and divine! They're not pushy on the products they use, they give me free samples of stuff, and so nice. They always greet you with a glass of water at the end of your treatment. I've had the swedish massage, the heated stone massage and the shiatsu massage, ... Read More On Citysearchetherealprey 2/20/2007
Amazing Brazilian Wax I have only had a Brazilian waxing done twice before, both at luxurious spas (Elizabeth Arden), and I have to say I was extremely nervous after reading some of the previous reviews on Oasis. But I must say this was beyond a pleasant experience. The technicians name was Liz, and was AMAZING. I have pretty course hair, which is always painful, but she talked me through everything and I was almos... Read More On Citysearchlovened 1/31/2007
Great Day Spa! My husband gave me a gift certificate to Oasis Day Spa for a one hour massage, facial, manicure and pedicure. It was a great experience from beginning to end. The staff was very friendly and professional. The ambiance created an extremely relaxing and soothing atmosphere. There are healthy snacks and herbal teas available and a lovely locker room which has showers, a sauna and even Belgian choc... Read More On Citysearchleenie16 1/29/2007
Itchy Rotisserie- Read to the END! I am so sad to have to write this. I just moved to the city a few weeks ago and am an avid fan of massages. Oasis was hands down the worst ever. I saw a coupon on Citysearch and after reading the reviews and checking out the website, I felt it would be a great choice. WRONG. I was taken into the massage room, which stunk like old vegetable oil, and saw on the bed a single, tiny (!) bath towe... Read More On Citysearchzeccamonster 1/21/2007
GREAT CUSTOMER SERVICE FROM VANESSA I WAS PAYING FOR SERVICES FOR MY MOTHER AROUND THE CHRISTMAS SEASON, AND I HAVE TO ADMIT IT WAS A LITTLE HECTIC. A RECEPTIONIST BY THE NAME OF VANESSA TOOK CARE OF ME AND SHE WAS VERY HELPFUL, AND FLASHED A WINNING SMILE THAT WAS HARD TO FORGET..... I DIDN'T FEEL RUSHED AND WAS PROVIDED FULL UNDIVIDED ATTENTION ALONG WITH COMPLIMENTARY CHOCOLATE....WITH CUSTOMER SERVICE LIKE THAT I JUST MIGHT TRE... Read More On Citysearchjonahr 1/16/2007
A very nice experience My husband got me a spa package for my birthday which consisted of a manicure, pedicure and a massage. Basic treatments, yes, but Oasis on Park did a great job from beginning to end. The staff made me feel very welcome and the people who worked with me were wonderful. I felt very refreshed after my visit and highly recommend Oasis Read More On Citysearchgraciejohn 1/10/2007
Worst body scrub/polishing ever... I was given a gift certificate and was looking forward to the Oasis experience. Unfortunately, it was a very disappointing one. I signed up for a scrub w/ vichy water. I should have been told not to make plans after the session since I left the room with my hair soaked to the roots. In a very flippant manner I was told that brushes and hair dryers were available. You can imagine how upset I ... Read More On Citysearchanilda 1/9/2007
What a great massage! I had a great experience at Oasis. After a long aggravating day at work, Oasis was just what the doctor ordered. I was greeted kindly by the person at the front desk. Everything was right on time and the facilities were very clean. The massage itself was wonderful, hitting all the sore spots on my lower back. I've heard a lot of nice things about Oasis and now I know why, Highy recommended Read More On Citysearchtralfazz 1/1/2007
Be truthful and watch what happens This was my third trip to Oasis, and I remembered why I always go back. The front desk staff was polite and efficient.
More importantly, I had made an appointment for a deep cleaning facial. The aesthetician took one look at my skin, and said ?you don?t need it.? She changed my treatment on the spot, and it was for a LESS EXPENSIVE one. How often does that happen? No up-sale, no pushing prod... Read More On Citysearchskaterlady 12/25/2006
Best massage every I get a lot of massages, but none compare to the job done by Beth. She was very attentive and receptive to feedback. I felt like a new person afterwards. The atmosphere of Oasis is very relaxing. I loved using their sauna before and after my treatment. Their front desk is a little disorganized though, and I came in on a weekday afternoon, so I can't even image what it would be like when really bu... Read More On Citysearchwhateveruwant 12/16/2006
Spa Week 2006 Amazing Place, great Amenities!!! I went here during Spa Week 2006 to get a massage. The spa is beautiful and spacious. The relaxation room is great with many different teas, water and snacks ( dried fruit). The room is round and dimly lit. They have plenty of magazines to browse through. The locker room was very nice with tons of ametities as well. The steam room was a nice touch. My massage therapist wasnt very pleasant ... Read More On Citysearchdiankiny 12/8/2006
Great Experience I hada facial and massage at Oasis and it was all a great experience. Ariel was the facialist and she was really sweet and also very knowledgeable. She recommended some great products the Spa offers but wasn't pushy at all. I have extremely sensitive skin and have had problems in the past getting facials, but Ariel knew exactly what was going on and how to work with my skin type.
I had a mass... Read More On Citysearchspa_lvr 12/3/2006
Very Disappointing I was looking forward to my facial but was quite let down. I had a facial with Mimi and she really did not want to be bothered. In the actual 50 minutes she was in the room (for a 60 minute facial) she was more interested in washing the bowl three times or writing down a "prescription." She left the room for about 5 minutes to "get samples" and came back with two small packets. I will not b... Read More On Citysearchjulieandben 12/1/2006
Bad bikini wax Oasis spa is a very nice spa - good customer service, relaxing ambience and a comprehensive spa menu; unfortunately, the bikini wax I received was a disappointment. The staff who did my wax did not trim before waxing, which made the process quite painful (I have a relatively high endurance of pain, so I didn't complain at the time, but it definitely hurt more than my previous waxes at other salon... Read More On Citysearchpinktyke 11/30/2006
Great place to go before getting married! I needed some serious pampering before my wedding. Had my pedicure, massage, facial done here. Was just what the doctor ordered!
This is a clean, relaxing place with a friendly staff. Read More On Citysearchbettyo70 11/17/2006
Wonderful experience We got a 60 minute side by side couples massage and it was amazing. My masseuse was very nice and did a great job, I felt like butter at the end of it. (only bad thing was that it sounded there was hammering or pounding going on somewhere else in the building for abou 5 minutes - but I was able to zone it out anyway b/c I felt so relaxed) Locker room was very clean and big. Had the sauna all to m... Read More On Citysearchnycpsu 11/6/2006
Customer Service lacking I've been to this spa before and have had a wonderful experience. Their relaxation room is like a dim-lit lounge with plenty of reading material and drinks and snacks to enjoy while you wait for your therapist. The atmosphere is relaxing and enjoyable, however my last encounter left much to be desired. I had a 60-minute deep tissue with a therapist who chewed gum during the entire session. In add... Read More On Citysearchmelrocco 10/30/2006
Relaxing and beautiful Upon arrival I was promptly whisked into the women's locker room and supplied a plush robe and slippers to change in to prior to my massage. I was then instructed to wait in the comfortable relaxation room. The room was supplied with tea, various dried fruit, snacks and water. My masseuse asked me prior to beginning what I wanted to focus on and she did just that. The massage was extremely re... Read More On Citysearchbeenzers5 10/27/2006
Most relaxing facial! I had a facial with Debbie at the Affinia Dumont location. She was really attentive to my skin and made it such a relaxing experience. My skin was glowing afterwards! Read More On Citysearchcitygirl1978 10/16/2006
lisanne is awesome Like everyone else in new york i work at a desk and spend most of my time on the computer and my neck and back have certainly paid the price. My boyfriend was so sick of hearing me complain about that pain I was in he got me a gift certificate for a massage. Normally i like facials and scrubs and get freaked out by some massages but i figured i'd give it another shot since i was in soo much pain... Read More On Citysearchmonica_simpson 10/10/2006
best facial ever I have had a few facials at Oasis. Each time I go, they get better and better. The professionalism in the aestheticians is wonderful. I love the extra touch that each technician brings to the facial.
I highly recommend this spa for facials. Read More On Citysearchfischetti 10/4/2006
Invigorating massage! I was walking around the trade show floor at the Javits Center during the Spa and Resort Expo. I came across the Oasis Day Spa chair massage booth. In a just a few minutes, I was seated in Phil K.'s massage chair. A massage therapist myself, I am rather particular about how I like my massages. Phil K. was fantastic. He shook out my arms and hands and worked pressure points along my hands and fore... Read More On Citysearchipitydafool 9/26/2006
Most painless Brazilian EVER!!!!!!! I know it sounds weird but as far as brazilians go, it was!!!! I was going away & being a constant procastinator... could only get an appointment at Oasis. I was a little skeptical since I had never been before; BUT I am so happy this happened. My aesthetician Mickey was amazing!!! When she came to get me in the waiting room she had a huge smile on her face and immediately put me at ease. She use... Read More On Citysearchkatteedid 9/9/2006
Great experience start to finish From the moment I stepped in to Oasis, and I'd like to include the nice people who took my reservation, I was treatly warmly and enthusiastically. My massage was truly the best I've ever had and the facilities were wonderful. The entire staff was friendly and helpful I'll be back to try their other services Read More On Citysearchjenniferannnn 8/4/2006
The worst Reservationist and Customer Service I've experienced hi,
I have made numerous attempts to schedule an
appointment at Oasis for my 3 girlfriends and I for
the past 2 weeks. Everytime I call them, I get a
different receptionist that gives me conflicting
information. Now, they say they will be short on
staff for my appointment I supposedly made with them
for early September. What is the meaning of short on
staff? I think it is perfectly ... Read More On Citysearchwiddleboo 8/1/2006
Wonderful experience I had the citrus scrub and a 45 min facial. Both women were excellent and very very nice. The scrub was heavenly, more than I expected. The facial was great as well. What a beautiful place. Read More On Citysearchjensa 7/20/2006
Overall good experience! - Sunless Bronzing! I went in for a sunless bronzing session which was a first for me. I asked for a sample to test with first(b/c I sometimes turn orange with certain products) and they gave it to me - even though I had to call 5 times and was told different things each time I called.
The clinician was good and made me feel comfortable during what is kind of a bizarre experience (basically naked being rubbed d... Read More On Citysearchkweifei 6/14/2006
I only go back because of ONE person ... Shatelle is an incredibly talented and amazing facialist. She is the only reason I continue to return to this spa. My first impression of Oasis was unpromising - staff at the front desk is RUDE and simply not interested in you. I've been to many spas and never have I been asked to pay for the service before receiving the service. At my first visit, after a very weak greeting, I was given the ... Read More On Citysearchmelissa_nyc 4/5/2006
I'm Hooked Hard to understand some of the negative comments I've read about Oasis. I have now gone 4 times for a variety of services and have found Oasis to be consistently a great experience. I particularly enjoyed how nice everyone is, and the massages and facial services are an exceptional value compared to other high end spa's I've visited in NYC. I will admit that I've called to schedule sometimes and ... Read More On Citysearchsandilovesnyc 3/4/2006
Overrated but nice I've been a couple times, and I agree with all the other reviews that the staff there is very rude, snobbish, and unprofessional.
Bikini wax - I've done it a couple times, and not's not that good here. For me, applying pressure is important, but they didn't. And when I asked them to, they kinda mumbled something and barely did it.
Body massage - it's OK, but not worth their price
Reflexology... Read More On Citysearchnewyorker_jy 2/28/2006
Best Facial Ever I was very pleased with my facial, and the woman who did it (Evelyn? Vivian?) I'm bad with names, but the facial was so relaxing that I actually fell asleep a couple times. My skin is still glowing a day later.
The only thing I didn't like is the relaxation room- where you go and wait to be called for your service. I would have been more comfortable if it was only women, as I was surrounded by ... Read More On Citysearchdenvernicole 2/16/2006
unbelievable attitude -- stay away! First, got 2 calls within one hour, by two different people, to confirm (no organization!). Woman sounded halfasleep and gruff and ignored my question about the cross-street (nice). On both calls, plus a third confirmation call, I was told, sternly, that tipping must be in cash. Lest we forget, Oasis also has a large sign at the front desk not stating "Welcome" or some positive message but sta... Read More On Citysearchalexisclark 2/9/2006
Excellent facial! I just had a facial with Patricia. She was excellent! I felt wonderful afterwards! Read More On Citysearchmcb17 2/7/2006
Too overrated! I have seen a lot of advertisement about Oasis Spa everywhere. So I was very excited about a gift certificate given to me for Christmas; but I found the deep tissue massage to be so average even after I explained to be too soft many times, then, the massage just became "weird" as if the therapist got offended. The ambience is nice but I am more interested on a great service. Read More On Citysearchhansensch 2/2/2006
Nice atmosphere, but disappointing massage... Oasis was one of a couple spas recommended by colleagues when I mentioned I'd like a massage while visiting New York. I liked the atmosphere overall, and the staff that checked me in was very friendly.
I was disappointed though in the actual massage. The therapist was friendly, but she seemed new or at least unfamiliar with the treatment (Muscle Meltdown Massage). This "specialty massage" end... Read More On Citysearchbenlawder 1/28/2006
a pleasant surprise! I'd also received a gift certifcate and never made time to go and finally I did and am so glad that I did! The Park Ave. location is beautiful, the staff was helpful and I appreciated the relaxation room. I've been to quite a few spas and I liked the fact that I was encouraged to relax a bit before and after my treatments were done. My esthetician, Ariel was great! She had a amazing touch and wa... Read More On Citysearchmjones03 1/22/2006
Best facial in NYC I reluctantly tried Oasis after receiving a gift certificate for the holidays. I was feeling a little weary of going after I read some of the reviews Oasis had gotten. My first impression upon entering the lobby area was that it was a nice place, but the reception staff could have been a little more pleasant. I was brought to the womens locker room and was impressed on how clean it was, and I alm... Read More On Citysearchpelussa 1/12/2006
unprofessional reservation desk The people at the reservation line were unprofessional and rude. They mixed up my reservation, and several of them sounded grumpy and groggy like they just woke up. When they called to confirm my reservation, I told them that it was incorrect. And then they told me that I did not have an appointment for the time I requested, that no one remembered talking to me just 3 hours ago, and stated that... Read More On Citysearchgaeranee 12/28/2005
Not a friendly invitation I was trying to book a facial at Oasis since my friend enjoyed her massage here, but i felt pressured to give my credit card number while I hadn't even explained the services we were getting. Read More On Citysearchkatycohen 11/4/2005
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