Through Good Times and Bad "I bought my first Audi in December 2003 at Jim Ellis. I am on #2. From day one the service and support have been excellent. What strikes me the most after 6 years is that I see the same familiar faces when I walk in the door, and they know my name. The fact that their staff does not turn over every 6 months says a lot about the Jim Ellis organization. Chris and Rick have treated me like family o... Read More On CitysearchRwellborn 2/16/2010
Drive an Audi from Jim Ellis "I am now on my ninth Audi. I have leased all but one of them from you and I will continue to do so for as long as Audi maintains their high standards of quality and Jim Ellis continues your high standards of service. Keep up the good work. ---J. Craig Hill"
Read More On CitysearchChiefBroom 1/15/2010
Great Service As always, I received phone calls throughout the day with updates on the service. Great communication! Every time people ask if I like my car (2006 A4), I say it's great, but the best part of owning it is the incredible service you guys perform.Thanks for the 2009 A4 loaner. I guess I lucked out this time, but driving the nicer version of my car has definitely got me thinking that when my curren... Read More On Citysearchkenaht 12/31/2009
No better place to buy an Audi "Patrick Wolff is a dedicated, enthusiastic, sincere salesman and I always enjoy working with him. I hope he is with you for many years to come; I can't imagine buying a car from anyone else.--Kathryn Petralia" Read More On CitysearchPetralia 12/31/2009
Excellent Service I was really impressed with my experience. The service was same day, a vehicle was ready for me when I got there, and the car looked great when I picked it up.--Bobby Duffield Read More On Citysearchbobbyduffield 12/11/2009
Pleasant, professional purveyor (& servicer) of fine cars. If you have decided to purchase an Audi, you've already demonstrated an affinity for beautiful art on wheels combined with sensible German engineering, quality craftsmanship, and breathtaking performance. But with several Audi dealerships to choose from in the Atlanta metro area, why risk having just an average (or below-average) buying and ownership experience when you can bet on a sure thing? ... Read More On CitysearchBMWBig6 10/9/2009
Outstanding service Recently had my Audi A8 serviced with Chris Lee as the service leader. He is excellent-enthusiastic, thorough, direct, youthful and a positive can do attitude. He kept me informed throughout the service about a unique part that had to be shipped and ordered. He and Shaun, tire guy, do all my work and I totally trust them to provide the best service in town. If you buy from Jim Ellis make sure you... Read More On CitysearchMike Allred 10/5/2009
Horrendous service - stay away! We are in the market to purchase a new Audi and visited Jim Ellis to look over the models and test drive a vehicle. We have been floored by this dealership's lack of attention, poor customer skills and overall lack of interest in our search.
This is what struck us:
* Upon entering the dealership, employees seemed to be wandering aimlessly. Five minutes went by before someone acknowledged u... Read More On Citysearchcatherine242 7/29/2009
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