




Never again will I buy another piece of furniture from Belfort. In April 2008 we purchased a 'Craft Master' sectional sofa for our media room - cost $2,400. Let me tell you, no master worked on this one. Right away we noticed the signs of poor workmanship. The fabric was not stretched over the frame correctly and pulled to one side. The seat cushions were not wrapped with cotton lining which ca...
We just bought a new dining room and bedroom set, to include new mattress from Belfort and so far have been nothing but happy. We do not buy furniture often, as it is often such a tedious experience. Belfort's selection is fantastic, though it is spread out among many buildings. We ended up buying one set from clearance -- great deal -- and ordering the dining set from Basics and the mattress ...
Ordered a custom sofa that showed up in the estimated time given and in perfect condition. We will defiantly shop there again not only for the great prices but for the great sales staff!
I have ordered furniture from Belfort many times. THey have a wide range of product some much better made than others. If you order a cheap brand you are going to get cheap furniture that will not last. I would suggest that you do some research first to determine how to spot high quality furniture from the lesser quality brands.
I always purchase the better quality stuff so I have never had a...
Bad experience here. I spent about 5-6 grand here for family room sofas and a sectional with chaise for the sun room. Sofas delivered without any rubber pads to go underneath to protect the hardwood floors. When I called the salesperson said Oh! these sofas don't come with the rubber pads, you have to order them separately. When I ordered for the living room sofas from Haverty's, they provided th...
My wife and I purchased a very expensive mattress at Belfort Furniture on the advice of their expert mattress salesperson, Jackie. She assured us that the mattress we purchased was the highest quality and best choice for someone who has had past back trouble. Two weeks after the mattress was delivered the mattress developed deep indentations and multiple lumps and valleys. Every morning I woke up...
We bought a living room set from Belfort. Huge mistake. We live in Ashburn, not far from the sore so we thought it would be a good idea to take it home ourselves instead of paying for delivery. When I went to the warehouse to take delivery, one piece of the leather sofa set was obviously damaged, which I pointed out. Customer Service proceeded to tell me that they would have someone 'fix' it. ...
On April 3rd 2009 my husband and I went to Belfort Furniture and placed a special order couch and love seat set. Our sales person assured us that we would have our furniture in 6-8 weeks. He emphasized 6 week but we knew there was a possibility of it being 8 weeks, no problem. We are still waiting for our furniture and its been 3 months. Needless to say we will NEVER do business with them again....
Ordered EXPENSIVE sofa and loveseat but requested the pillows be zippered. Salesman phones manufacturer to check on this since zippers have not been the norm. Comes back and tells me Manufg. changing policy and all pillows will have zippers unless they are fringed, which mine were not. Pillows arrive without zippers. I phone Belfort. Told to wait 4-6 weeks for replacements. Two weeks go by ...
I read the good and bad reviews posted here for Belfort Furniture and decided to post my experience. It may not be indicative of their overall service, but if it is, buyer beware. We looked at a few furniture stores before stopping by Belfort. The style of bedroom furniture matched our taste and the prices were competitive. The salesman's claim to have the furniture delivered in a week sealed t...
My husband and I have purchased from Belfort many times and every time we have had incredible service, and came away more than satisfied. The salespeople were knowledgeable and deliveries have always been on-time and efficient. We love their new entertainment gallery and recommend Belfort to all our friends.
The worst experience ever!! We bought a small sectional w/ a chaise but was delivered w/o the chaise. Apparently the sales person forgot to order that piece and it would take another month or so to get it. The sales person did admit to her mistake and apologized and said she'll put a rush for the missing piece. Next, we bought a another larger sectional. The day before it was supposed to be deliv...
Nearly 4 or 5 month back we purchased the complete living room set from them and with in a month the Sofa and chase gives a problem. So we call the customer service and they send us a guy after 2 week and left without telling us what is a reason, when I talk to their warranty specialist Mike he told me that this is a spring problem because of abuses use, I told him the guy took the pic and nothin...
I purchased a mattress and box springs from this store for $899 (Should have priced around because they were three hundred dollars less down the road for the same brand/model), they delivered the mattress in a uhaul truck (?!) and the two people putting the frame together didn't put the frame together correctly, so I laid in the bed and CRASH! Ripping the bottom fabric and some of the side fabric...
First I purchased a bedroom set from them which went well. Then I purchased a glider chair and ottoman for the nursery which didn't go well. First, the bed slat broke so they had to send someone out to take pictures since its a manufacturer's defect. I was suppose to receive a call the night before as to what time he would show up. No phone call, he just showed up! I had a call about 2 weeks ...
This furniture company has four furniture stores in one convenient location. Their prices are reasonable and frequently they have sales. The staff is friendly and they are not too pushy in selling their furniture. The selection is great as they have several stores featuring furniture in different price ranges. They have a wide range of fabrics and woods for your furniture and can order many items...
If you are looking to buy furniture at any price point this is the place to start. They have three different price points to chose from so you can choose which gallery to look at and don't have to fill like the sales people are pushing you to buy something out of your price range. The downside is this is a little out of most people's way and its the only location but with so much to choose from ...
Belfort furniture has some of the nicest quality furniture selections in the area. They have a basics gallery, the original gallery and another more contemporary gallery. The delivery is usually quick given that all the upholstered furniture usually has to be ordered. The customer service goes hot and cold. Sometimes they are on top of the orders and any complaints and other times they are fa...
Twice now since we've shopped for furniture, we've started out at the big chains, the department stores, the local stores, and the specialty stores, only to end up back at Belfort. Now we don't plan on going anywhere else for furniture. Belfort has a HUGE selection with 3+ galleries catering to all styles and tastes. They carry a large number of manufacturers furniture including Pennyslvania H...
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