




I have taken all my cars here when needed for the last 10 years. They are always honest with me, and WONT start working on it until they have explained all my options, prices etc.
I have been to both locations, but I am closer to the North Store so I am more familiar with that.
Great service, convenient, and NOT expensive at all. another major plus in this economy!!!
I have had the hardest time finding an honest mechanic in this town! The last time I took my car for an oil change at an area car dealership, they came back and told me I needed $1750 worth of work done. I took my car in to Carter's on a friend's recommendation, and turned out that half of it was bogus. I got out under $900 (and that included them changing my timing belt!).
My husband and I o...
One day my car wouldn't start and I'm a DIYer when it comes to simple auto repairs, because in the past I've found that many mechanics cause more problems than they fix. So I went to Autozone with my battery, cables, and starter. I had them bench test all of these components to make sure everything was working properly. The first Autozone said everything tested good, but suggested I replace my ne...
The service at Carters was great. Found the problem and fixed it right away. I was not nickled and dimed to death. They were very reasonable. I would highly recommend them to anyone. They have my business....
We've being using Carter's for 7-8 years. They did all the work on our '97 Villager, our '97 Chevy truck and now maintenance on our '06 Toyota. The Villager and the '97 Chevy are still in use thanks to the upkeep by Carter's over the years. Whenever we take a vehicle in they let us know what the problem is in a timely manner along with an estimate of the cost. They let us know what work is ne...
This is my first time to write a review but if their is one thing I get panicky about its finding a mechanic. These guys were no fuss and no hustle. I can't tell you how many times I have felt like mechanics were trying to side step and up-sell me into oblivion. I only needed one repair, and that is what I got. I will return for anything else I need and tell people I know. By the way I was al...
Just wanted to let everyone know that if you are looking for a good mechanic with honesty and integrity, look no further. They only fixed what needed to be fixed and did not try to stick it to me. Just good ol fashion honest service. They are giving the industry back a good name. Check em' out!!!
I am a single female with no mechanical knowledge at all. But I must say that I will forever take my vehicle to Carter's after being treated like a real human and not another easy target.. When my car started overheating, I was scared to take it anywhere knowing that I would be taken advantage of. Turns out the guys at Carter's found a leak in one of my hoses and had me up and running in no t...
I was having an issue with the transmission in my car and took it to the dealership and they could't find the problem, but still charged me over $50 for looking at it. I took it to Carters Transmission and not only did they find the problem (which was a loose motor mount bolt), they fixed it and didn't charge me for it. I would highly recommend them if you are needing transmission service. The...
DO NOT GO SEE the North Lamar location of Carters. Things started when the South Austin location was called to inquire about a car that wouldnt start. They referred to the North Lamar location, and said that towing (local) would be free and $45.00 if it was out of the local area. That was acceptable, so the car was towed there. The North Lamar Location called and said that they would need to ...
Given the fact that I used to be a mechanic, I can appreciate the attention to detail Carter's took with my truck. I used to be able to work on my own vehicles, but now Carter's has my business.
My daughter attends school at UT and I live in Houston. When her vehicle broke down I had no clue who to take it to. The only thing I could do was to look online. Carter's towed the vehicle for free, gave me a complete estimate free of charge, and fixed the vehicle at a fair price (I talked to my local
mechanic). Thanks!
I have just recently moved to town and was looking for a trustworthy mechanic to take my vehicle to, luckily I found Carters. They took the time to explain the problem to me in simple terms and fixed it
in a timely manner.
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