B&B Muffler And Automotive Service Center Reviews
Reviews from Citysearch
Overall Rating
- B&B Muffler, great service.
Read More On Citysearch by Bob13 at Citysearch 6/10/2011 - Trustworthy and reliable
Read More On Citysearch by Allyn Rich at Citysearch 4/25/2011 - SCAM SCAM SCAM!!! THESE REVIEWS ARE B.S.!!!!!!!
Read More On Citysearch by dkwatx at Citysearch 4/16/2011 - partners in car care
Read More On Citysearch by jolttx at Citysearch 3/21/2011 - So Glad To Have Found
Read More On Citysearch by Berta937 at Citysearch 3/10/2011 - Great All Around Service
Read More On Citysearch by Andrew Zuniga at Citysearch 3/5/2011 - One of the best overall shops I've ever experienced
Read More On Citysearch by AUSTIN CRITICAL at Citysearch 2/17/2011 - Consider Yourself Warned
Read More On Citysearch ConsumerAffair 8/31/2010 - Best Auto Experience Ever
Read More On Citysearch becker78704 5/22/2010 - Excellent exsperience
Read More On Citysearch marlyn barker 4/15/2010 - Hardworking, best mechanics and service
Read More On Citysearch jecrews 3/27/2010 - Quick, honest, simple, and a great price!
Read More On Citysearch alzetzman 3/1/2010 - The most honest place in town
Read More On Citysearch ivi cz 2/25/2010 - Great customer service
Read More On Citysearch ivi cz 2/22/2010 - Even the Ladies' Room is Clean!I came to B&B at 6pm on a Wednesday evening, after retrieving my car from another place down the road, with a broken exhaust pipe that wasn't broken when I dropped it off (at the other place). I was tired, mad and ready to kill someone. I had a trip planned, and now I had a busted exhaust system the day before my trip. Earl calmly started looking for the schematic and asked me to show him where...
Read More On Citysearch sewfits 2/16/2010 - First time customer - and Last time customer.I brought my car in because it was having trouble starting and I had had to get a few jumps in the last few days. I knew it was a problem with the alternator or the battery. They said it would be $45 to take a look at it + parts and labor afterwards - fair enough. When they called me back though they told me it would cost an additional$260 to replace the battery and the terminal ends to the batte...
Read More On Citysearch Skywolf 2/10/2010 - Excellent service!I've had my truck serviced exclusively by B & B for the last two and a half years and I won't take it anywhere else. The service is great. They're professional and well organized. I especially appreciate the individual attention I receive. They keep me apprised of my car's health, including future maintenance recommendations, but I never feel pressured or scared into any services. I give t...
Read More On Citysearch RLFordRanger 1/6/2010 - Convenient, Communicative, Quick! I've used them three times and each time they tell me a price, tell me when to expect the work done and BAM! It's done. So far my car has been ready the same day I dropped it off every time!
Once they even offered me a line of credit when I was short. Once I broke down late at night. I had the car towed to them, filled out an after-hours envelope form, put my key in the envelope and they c...
Read More On Citysearch Thad W 12/23/2009 - Great Service!I finally found a shop that didn't try to gouge me on the price. I went to have my muffler replaced and they actually told me they didn't think it needed to be done. They still quoted me a price, which was 1/4 of what my other mechanic had quoted. I'll definitely be going back to them! That and the free loaner car and life is good.
Read More On Citysearch holtonhj 12/15/2009 - DEPENDABLE!!!B&B is a very knowledgeable and dependable Auto Care Center. They know there business and there customers. I wanted to thank Juan Rivera, who is an excellent technician, for repairing my breaks on my Toyota Tacoma. He diagnosed my problems and brought them to my attention in detail. Also Rick Richuber in Customer Service was very helpful in advising me on my repairs and took care of me while I w...
Read More On Citysearch Tom Doobie 11/19/2009 - Knowledge staffWas greeted as soon as I walked thru the door and felt as if a friend was going to help. My car was overheating and a quick lookover reveled a loose belt which was tightened without charge and without the need of a expensive diagnostic charge. Always a pleasure to deal with the professionals at B&B
Read More On Citysearch Jim Barker 11/3/2009 - ProfessionalHighly recommend
timely,polite, professional service
and final cost was less than estimate
lms
Read More On Citysearch lms29 9/18/2009 - The only place I'll ever go!I went in to B&B a couple weeks ago bc I needed an inspection on my car. The Young man who helped me out was just wonderful. He was the first to say Hello to me when i got inside and when he was finished with the inspection, he called me to let me know that I was due for an oil change. I was a little hesitant, being a single mother, not wanting to get taken advantage of, but i went ahead and ag...
Read More On Citysearch AFraise 8/21/2009 - great employees!I love B&B. my service from the older gentleman at the counter was so great! We discussed what the issue was, he gave me an estimate, and I was on my way. Before I left i noticed I needed an inspection so I went back in and they wrote me up for it. A younger man got right to it very quick, and came back in to let me know I also needed an oil change, so I got that done as well. I was kept involve...
Read More On Citysearch abbyzoski 8/21/2009 - RobbedCrooks is right. Went in for a 20k service on my Jetta. They charged me $90 to inspect the car just to tell me how much the service would cost. They then told me the service would be $450. Beyond the inspection, this service is simply an oil change and changing the cabin air filter. The dealer only charges $330. Can you image. $120 more than the dealer. I told them forget it I would pay their $90...
Read More On Citysearch Jump 8/1/2009 - Very honest and good customer service.I would have given a 5 star review on this shop because it has been good over the years. I did have to go with 4 stars because of my last visit. I had some issues with my brakes and ended up taken it back 3 times. I told them what the issue was and they ended up "fixing" the wrong issue. After speaking with the owner, I got everything worked out and felt pretty good about it. No one is perfe...
Read More On Citysearch Paul333P 7/31/2009 - Great ServiceWe are new to Austin and pulled into B&B to have a muffler replaced because B&B was recommended by several different service shops. Not only did B&B do a great job on the muffler but explained exactly what the steps were to have a new to Texas car inspected and registered. I can safely say they saved us numerous hours at the title office. I am very happy to find a dependable and HONEST service fa...
Read More On Citysearch pnlr 7/22/2009 - Great Auto ShopI have taken all my vehicles to B&B for several years. I have never had a problem with any service at this garage. They can work on new cars or old classics. They can take care of almost any problem on your vehicle or tell you where to take your car if it is something they don't work on. I know people are apprehensive about taking their car to an unknown garage, but you can be assured that th...
Read More On Citysearch wmtut 6/18/2009 - Awesome!After a nightmare auto shop experience, visiting B&B to get my truck up to inspections standards was a truly wonderful car repair experience. Thank goodness I found B&B through the betterbusiness bureau, where B&B is A+ rated with only 1 complaint in the last 3 years! I had a fabulous experience. They did all the work I needed faster, cheaper and in better quality than anyone else I visited about...
Read More On Citysearch jkspiffyman04 5/14/2009 - Caring Customer ServiceThe people at B & B Muffler not only do a great job with your auto repairs - they also provide excellent customer service. In an effort to save me money, B & B ordered a used part that ended up making the whole job cost less than half of the original estimate. This is a place where people really go the extra mile to take care of you. I would definitely take my car back to them again.
Read More On Citysearch joycebert 5/6/2009 - Great Place to get the best service for your automobileI really enjoyed conversating with the staff. They were professional yet down to earth. The really worked with people that were having a difficult time.
Read More On Citysearch jsherwood75 4/23/2009 - Nice local outfit
Read More On Citysearch Citysearch User 4/1/2009 - Refreshingly good service!
Read More On Citysearch Citysearch User 1/31/2009 - Great, honest mechanicsThese guys are great! I was driving down Lamar late on a Friday afternoon when my truck started overheating. Since it was going to take a while to get to it, they offered to give me a ride home and call me when they had some info (I chose to wait for some friends across the street at Alligator Grill...it was Happy Hour time after all). They called with updates both on the cost and estimated time ...
Read More On Citysearch Nicsherb 1/21/2009 - Good Business with Solid Quotes
Read More On Citysearch Citysearch User 1/4/2009 - Motor Mount and Transmission Check
Read More On Citysearch Citysearch User 1/1/2009 - The Car Repair Place I've Been Looking For...Despite the fact that I've lived in the neighborhood for a long time I'd never previously visitied B&B for any auto repairs. Over the last couple of years I'd heard that the shop was under new management, and I began to see many exterior improvents when I drove by -- fresh paint, new signs, etc. So when my truck needed it's 60K mile service I decided to give it a shot. I'm really glad that I d...
Read More On Citysearch alwaysaustin 12/15/2008 - Great Service!I recently had my car alignment corrected at B&B Muffler and Automotive. They were receommended to me from Discount Tire. B&B is one of the only car shops in town that have to right tools to work on the alignment on a BMW. They provided me with great customer service and the work was done for the price quoted to me over the phone. There were no hidden costs. I will use B&B for any future car...
Read More On Citysearch nchowdhry 12/5/2008 - Great service and friendly staffI recently went to get my oil changed at B&B. The staff was very friendly. I just moved to austin and I'm usually very hesitant before going to just any mechanic. I checked out the reviews and decided to give it a shot. When i arrived there a friendly mechanic greeted me and asked what he could do for me. I told him what I needed done and in no time at all my name was being called and my car was...
Read More On Citysearch tpogue 11/24/2008 - great auto service!It's always hard to find a trustworthy car-fixing place, and I'm so happy I found B&B! They are friendly, give clear explanations, have accurate estimates and quick turn around times. They will also drive you where you need to go or pick you up if you have to leave your car there. I also like that they are AAA which means if you are traveling and there is some problem with a recent repair, ano...
Read More On Citysearch katherinepearl 10/29/2008 - Outstanding Service!I own a 1989 Holiday Rambler Motorhome that had some emission problems. I had taken it to another large auto shop for 3 years trying to get it to pass emissions. I spent quite a bit of $ but the shop could never get it to pass. I had to go through the trouble of getting a low mileage waiver, but needed to find someone to fix my problem. I was told it needed catalytic converters so I decided t...
Read More On Citysearch j2card 10/26/2008 - Get you inspection done!I had my Maxima's state inspection done at B&B muffler and austomotive service center. This is my first time here. They took the work order right away and in about half an hour the inspection was done. I remember I had to wait in line for inspections at other places. They are friendly and explains details nicely. I will try with them on other issues on my car. They also offer 15% discount for bot...
Read More On Citysearch jen3388 10/23/2008 - automotive servicesRecently I had my car repaired at B&B Muffler and Automotive Service Center on South Lamar and was very pleased with the quality of the work and an explanation that I could understand. I have also found that the management to be very honest. A mistake in billing was caught and corrected by the owner, a mistake which I didn't catch and in all probability would not have caught. I highly recommen...
Read More On Citysearch PariciaLouise 9/24/2008 - Owner InvolvementMike, the owner, will work with any issues resulting from work they have done. His main goal is to please his customers. He recently has taken over as the new owner and wants to strive to be a leading shop in the Austin area. I have taken four of my automobiles over the years and there have been challenges on some of the work, but Mike has come through. I recommend you speak to Mike before wa...
Read More On Citysearch goodmove4u 9/17/2008 - Best Auto RepairMy car was a definite problem child before I went to B&B. I was spending hundreds of dollars with other shops, and the problems weren't fixed. The mechanics at B&B accurately diagnosed the problems, explained what was happening, fixed my car & my LIFE!!! Thank you Thank you . Definitely the best place to take your cars. Very friendly and I was treated with the utmost respect. The problems with my...
Read More On Citysearch kbauman454 9/13/2008 - Great customer service, reasonable prices & knowledgable mechanicsI highly recommend B&B Auto! They are very customer service oriented, knowledgable, thorough and will only repair what is necessary. They are conscientious and they truly care about their customers from their service writers to their mechanics to the owner of the shop; a total team effort! In fact, Mike, the owner, seems to be always at the shop and always available to answer questions. Their...
Read More On Citysearch goofy5960 9/7/2008 - B&B... Find another placeI took my Explorer in for service when the check engine light came on (P0171, P0174). I assumed that because of all of the vehicles in the parking lot, B&B must be popular. Now it looks as though the cars keep coming back because they weren't repaired the first time. Anyways, they said they replaced the intake manifold gasket, plugs, wires etc... the plug wires didn't look new, that's another st...
Read More On Citysearch FordDriver 4/23/2008 - Unprofessional service, expensive.I have had some unprofessional car service experiences in the past, but this was the worst one.
Read More On Citysearch bobsmith1999 9/23/2005
Reviews from MetroGuide.Community
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