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Ben White Automotive - South Reviews

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Reviews from Citysearch

Overall Rating

Great service!

Read More On Citysearch by Hotliz at Citysearch 7/19/2011
What a courteous crew!

Read More On Citysearch by GabriellaEspinosa at Citysear 7/18/2011
Great & Fast Service!

Read More On Citysearch by MissNiecy at Citysearch 7/15/2011
Excellent service on my automobile

Read More On Citysearch by Dana Stoddard at Citysearch 7/14/2011
Ben White Auto a dream come true

Read More On Citysearch by seabiscuit1977 at Citysearch 7/8/2011
Always great service

Read More On Citysearch by wkenc at Citysearch 7/6/2011
Best Service I have ever received

Read More On Citysearch by rvers2003 at Citysearch 7/6/2011
Nice Work!

Read More On Citysearch by Oz4 at Citysearch 6/29/2011
Awesome Service

Read More On Citysearch by jhcox at Citysearch 6/8/2011
Top Notch

Read More On Citysearch by ribsavage at Citysearch 5/8/2011
Best Automotive Repair Experience EVER!!!

Read More On Citysearch by frankrod59 at Citysearch 4/28/2011
Buyer's Check

Read More On Citysearch by jadenblack at Citysearch 4/24/2011
Reliable Auto Care

Read More On Citysearch by pansrooster at Citysearch 4/7/2011
An Honest, Competent Shop

Read More On Citysearch by RedRascal at Citysearch 2/8/2011
Prompt Service

Read More On Citysearch by Ian M at Citysearch 1/25/2011
Ben White Automotive North

Read More On Citysearch by kcgal625 at Citysearch 12/27/2010
Best Automotive Shop in Austin

Read More On Citysearch by Tyler Perroux at Citysearch 11/29/2010
no problems!!!!!!!!!!

Read More On Citysearch by bsbbq at Citysearch 11/25/2010
Ben White Automotive South

Read More On Citysearch by TexLonghorn at Citysearch 11/5/2010
Real mechanics who aren't out to rob you

Read More On Citysearch by jp3737zz at Citysearch 11/3/2010
Happy Mom

Read More On Citysearch by mrpmom at Citysearch 10/13/2010
Will Return

Read More On Citysearch ellis morgan 9/23/2010
Friendly and Professional Service

Read More On Citysearch dombarb 9/10/2010
They explained everything

Read More On Citysearch lizzyea1 8/17/2010
Finally found a shop to trust - honest quality service

Read More On Citysearch brandonmayberry 8/8/2010
Finally, a car shop you can trust!

Read More On Citysearch joc8468 7/26/2010
Good Experience

Read More On Citysearch HuGerm 7/14/2010
Great first experience!

Read More On Citysearch Digger S 7/10/2010
Ben White Automotive

Read More On Citysearch Dougherty507 7/2/2010
Great Service!!!

Read More On Citysearch viralg 6/30/2010
not just part changers

Read More On Citysearch jksdflkj 6/18/2010
Great service

Read More On Citysearch amcg1979 5/10/2010
A Great Auto Repair Shop

Read More On Citysearch 97cobraman 5/3/2010
I never go any place else

Read More On Citysearch MB78 4/24/2010
Ben White Automotive has really lost it

Read More On Citysearch cedarose 4/17/2010
Great people, Great service

Read More On Citysearch JigishParikh 3/28/2010
Great Place

Read More On Citysearch dragon0902 3/7/2010
Good Place for Repairs
They did everything they said they were going to do, and had the car out in only 2 days - thank goodness!
Read More On Citysearch jillybeans05 2/4/2010
Efficient
Ben White gets the job done without a great deal of waiting. Just like most other car repair places, I would like to have better communication about the problems and possible solutions to those problems without being left in the dark. Although I was a little nervous at first about the state of my car and the lack of information about what could possibly be wrong, I felt better about the situati...
Read More On Citysearch dharper7 1/18/2010
Honest service
The "Service Engine Soon" light came on in my car late Friday afternoon and I called Ben White Automotive since they had repaired my car once before. They told me that even they we going to be closed the next day (Saturday), I could bring my car by for them to run the scan and see what was causing the light to come on. I showed up the next day and they ran the scan and reset the light. They told ...
Read More On Citysearch Riley78748 1/14/2010
Excellent Car Repair and Service
Kevin, the service manager, was verycourteous and attentive to my problem. The tgechnicians did good work and fixed my vehicle. I'm very plesed and have since recommended Ben White Automotive to my daughter.
Read More On Citysearch Bessie May 1/7/2010
Friendly, honest service.
They continued to work on the exhaust problem of my car until it was fixed. They were honest and easy to work with.
Read More On Citysearch violaelena 1/6/2010
Honest and reliable garage
Ben White's is the only mechanic I will trust with my cars. I first discovered them after being being ripped off by another garage in town who's diagnostic price alone was more expensive than the entire repair made by Ben White. I also trust them over the dealership for routine maintenance, such as brakes & oil, over the Chevy dealership for my 2010 Camaro. Ben White is the best you will find in ...
Read More On Citysearch bwalla 1/3/2010
Get Your Car Fixed Here!!!
My fuel pump failed at 11AM, called Ben White Automotive and they had it repaired and returned to me by 5pm the same day. Their prices are lower than most repair shops in Austin and they don't try to up sell you.
Read More On Citysearch Blazer 12/31/2009
Mixed Feelings
Took my car in for a coolant issue and they did the repair at 1/4 the cost of anyone else. Front desk guy not the most friendly but the price was right. Had to take my car back 3 days later as the issue was still happening. They found another coolant issue that they are fixing and not charging me for since we dont know if it was there prior or happened when putting my car back together the first ...
Read More On Citysearch audiboy 12/18/2009
Good Shop
Good dianostics and good work at a fair price. Offerd to fix other issue that I already had a bid on for a better price. Good shop
Read More On Citysearch riverfirefly 12/10/2009
Get your car fixed here!!!!!
I want to swing these guys some props!! i think i finally have found a good place to bring our cars! they didn't screw us ... the repair is still repaired and they did a bit of body work(side fender was falling down) for free and didn't even mention it ... my husband and i are like the side of the car is fixed! THANKS BEN WHITE AUTO FOR PIMPING MY RIDE!
Read More On Citysearch Emily Long 12/3/2009
Great Service, Wonderful people
I don't know anything about cars, so am leary of all repair shops. But have been using Ben White Automotive South for quite a while now. As my son said, "they are dudes who like to work on cars". I feel like I'm always treated fairly and with respect. I have recommended them to friends.
Read More On Citysearch BLCox 12/2/2009
Trustworthy Mechanic
They're so straightforward that you feel like you don't have to get bids from other shops - you know that you're getting an honest job at an honest price. I had my suspension fixed here. It was by far the cheapest price I found, and it was done in two days. The only problem was lugging it way south of town. Otherwise I highly recommend them.
Read More On Citysearch Fundit 11/30/2009
Great Service
I had just bought a car. It is an older car. I was referred by a friend. I took my car in to have them look at my A/C. They serviced it and gave the car a look over that afternoon. I will take my car there for now on.
Read More On Citysearch GinaBeck 11/23/2009
Great Service
Recently moved to Austin from New York and needed to fix my A/C. They found that it was only a faulty plug and didn't lie or try repairing something that didn't need to be and then charge and arm and a leg. Very professional and credible, they fix the problem, they don't steal your money.
Read More On Citysearch TVH14 11/12/2009
Honest, Professional & Best Deal in Town
I am soooo happy that I have found BWA. Oscar, the service manager, is very honest and professional. He took the time to explain what the problem my Jeep had and how much in detail I was charged for. It is not an easy task because I know nothing about cars and I am very cheap. The technicians did a wonderful job, and I paid at least $300 less than other shops wanted for the same job. From the bot...
Read More On Citysearch Aly86 10/29/2009
Great place
Ben White Automotive did a free buyer's check when I got my car. Recently, the brakes started squeaking periodically. They put my car up, looked at the brakes and told me the brake pads had just "glazed over" -- I didn't need to replace them and the brakes worked fine. They didn't even charge me for looking at the brakes b/c it just took them a couple minutes. Very honest people. I feel like...
Read More On Citysearch monkey4165 10/16/2009
Auto Repair You Can Trust
I took my car in at noon on a Friday for what turned out to be a major problem. They did a diagnostic and gave me estimate and said it might be ready on Sunday. On Sunday it was not ready, but they told me they would knock off one day's rental car charge. When I picked it up early Monday afternoon, the price was less than expected and as promised the rental car charge was deducted. Good Servi...
Read More On Citysearch LWilli 10/7/2009
Great car repair shop
Gave me a quick and honest quote. Have used them before and will again. Would use them over the dealership.
Read More On Citysearch cbe08 10/1/2009
Brought in an Audi recently
Professional team. May not always have parts in-stock for cars that are less common. Will go there again.
Read More On Citysearch wyb49 9/28/2009
Satisfied with work
Had some work done there last year. They did a great job. Dropped off my van there this week, hopefully will do a good job again. Quote seems a little pricey but they did honor a warranty on some of the parts they installed last year.
Read More On Citysearch martycast 9/25/2009
Interested in good maintenance without a shakedown?
I needed and oil and filter change on a recently purchased used car, but I also wanted to know if there was anything I should go to the dealership for under my warranty because it was about to run out. BWA fully checked out the car and confirmed the car's service was up to date and in good shape for 30K miles, and they didn't charge me a penny more than for the oil change.
Read More On Citysearch Silver Fox 9/22/2009
honest and friendly repair service
Thursday I had an appointment at another service center and for several reasons I left that business. It was 7:45AM and I was close by Ben White and I 35. I remembered researching other service centers and the "Ben White Automotive"popped into my head-To make a long story a little shorter,I took my car to them because my check engine light was on. When all was said and done I was informed that th...
Read More On Citysearch slhpiglet 9/21/2009
honest and reasonable
Never had any problems at this shop and have always given me a good deal.
Read More On Citysearch BDU 9/16/2009
Excelent place to have your vehicle serviced
I drove my truck around with 100 degrees weather without airconditioning it was very hot. I was afraid of a 500 dollar expence. I took it in and they looked at it. The charge to have it looked at was around 30 dollars. I was very happy they found the problem and only cost me that the 30 dollars. now I have airconditioning in my truck I was very very Happy. and only cost me the 30 dollars I ...
Read More On Citysearch Jperez 9/14/2009
Great service in a big city!
They took the time to research my problem and discovered my vehicle was still under factory warranty. Instead of fixing it themselves and charging me full price they called the dealer for me and set up an appointment. They saved me $1000 they could have made off me. They are an example of how American business should opperate. Way to go Ben White Auto. I will be forever grateful for your hel...
Read More On Citysearch Wiley5 9/5/2009
Seems good
I brought my car in on a Friday ~10AM that was having some gas issues. Kevin got to it on Monday and had an estimate Monday evening. After approving the work Tuesday morning, it was completed by 3 in the afternoon. All of the issues seem to be fixed and they recommended some additional repairs (brakes and tune up) for the car.
Read More On Citysearch jsgrifter 9/1/2009
excellent service
personalized sevice, stand behind the work that is done
Read More On Citysearch rebeccac 8/12/2009
Honest and Easy
I had to replace a cooling fan for my Honda, they did the job the next day and found the most reliable parts for the cheapest price, saving me nearly $100 on their original quote. Excellent work!
Read More On Citysearch Mcfly10317 8/5/2009
Honest auto repair
My experiences with Ben White Auto have always been good ones, despite the fact I needed my truck or car repaired. Ben White has never tried to cheat me by doing work that is not needed. They are a rare find in the auto business due to both their speedy work and honesty. They also guarantee their parts and service. I had a problem with a part they replaced in the past. They replaced the part...
Read More On Citysearch mattewing 7/27/2009
Excellent car repair shop!
These guys are great! They saved us hundreds over another shop, and their repairs are always top notch! They stand behind their work, and are always fast and friendly.
Read More On Citysearch PattyMartin 7/20/2009
Good Work, Rates and Advice
Walked in, dropped off my car and 2 beers later I had new front brake pads. Thanks Ben White Automotive!
Read More On Citysearch cliffshidders 6/24/2009
Excellent Service and an Excellent Price
Extremely friendly, helpful, knowledgeable, and my car was serviced perfectly in one day. I was also referred to another place for tire-balancing and they did it for free because the folks at Ben White Auto asked them to. My repairs were a quarter of what I paid the last time I had my car serviced.
Read More On Citysearch ellenflaherty1 6/19/2009
Friendly and Honest
It felt good to be remembered as a person and not only by my car being looked up on a computer. You are friendly, honest and comfortable. Thanks!
Read More On Citysearch ReallyThanks 6/14/2009
great service
i had to have some major work done on my car. a new timing belt, etc... they were very communicative in how long it would take, explaining the charges, and didn't mind at all when i called my old mechanic back east to check on their charges!
Read More On Citysearch acbills 6/8/2009
Not so good
Apparently my battery ruined my alternator. So, they put in a new battery and alternator. They tried to charge me for premium brand new parts on a 12 year old car. I did some research and told them to give me some mid-grade parts instead. That saved me $200. They overcharged for the labor (about $143 for a really easy fix, could've done it myself), but I figured if they did a quality inspection a...
Read More On Citysearch blahbl 5/6/2009
A Great Place
I really like talking with Oscar. He was able to get me refurbished parts to keep the cost down. He also jokes with me about my car being a scooter or a lawn mower ;)
Read More On Citysearch AlainaEwing 5/5/2009
Good advice and good prices
I am no car whiz and when I had to have some engine work done I felt confident having these guys do it. They took the time to explain everything to me, gave me several options for the repair and the cost for each option. I really felt that they took the time to help me make an informed and affordable decision.
Read More On Citysearch svaustin 5/4/2009
Great, honest service
The people at Ben White are willing to work with you to get the job done how you want it. They do excellent work and are honest about what needs to be done. This shop is a refreshing change from the many headaches associated with auto repair. I have been here twice, they always have a great attitude and do what they say they will do. I will always take my car here.
Read More On Citysearch GMB 4/17/2009
Outstanding Work!
About a year ago, I went into Brake Check to have a squeaking sound in my brakes fixed. What I thought was a simple "fix" at the time turned out to be 5 to 10 NEW issues with the car every 4 months or so. Earlier this month, I found they wanted to repair the same issues AGAIN (which they already supposedly fixed) for the full price (they didn't even want to live up to the life-time warranties tha...
Read More On Citysearch MSkiles26 3/31/2009
Outstanding work done!
Very satisfied with the job well done by this auto repair center. Oscar quoted me a price to replace the CV joints on my car. He even allowed me to bring my own parts (new CV joints), Adrian Alejo replaced the CV joints, and I only paid for the labor. The total labor cost was reasonable when compared to other repair shops in the area. I was so satisfied with the work done, that a few days ...
Read More On Citysearch Austinmike2000 3/26/2009
Ladies:The Auto Shop I Trust
All the guys at the shop were great, both Kevin and Oscar are awesome. They were accurate with my pricing, the mechanics are very knowledgeable and the work is done as quickly as possible. They take such great care of me, I trust them to treat me honestly and with a smile, they do excellent work. All backed by their 12 months or 12,000-mile warranty and with genuine NAPA Auto Parts. Thanks for ...
Read More On Citysearch Janice2009 3/17/2009
Ben White Auto
Ben White Automotive gives great service at a great price. They don't make you wait forever like other places who act like they have all the time in the world... The best part? I didn't get treated like a dits because I am a woman. I appreciate the respect. As a result of superior service and good prices I will send others over who are in need of car repair.
Read More On Citysearch coachholly 3/11/2009
Good prices, fast service
I had a laundry list of small items that needed to be fixed on my 02 Chrysler Sebring. All of the items were fixed quickly and for a fair price. The staff is friendly and honest. My check engine light had lit up and they were able to discover that I had a malfunctioning O2 sensor. All of the repairs I have received have held up well over time. I will definitely return here if I need further ...
Read More On Citysearch ocblueyes 3/10/2009
Recommended, fast service for my Scion tC - clutch replaced
A lot has already been said about these guys but I'll give you my quick story. Clutch is failing. Go to dealership - diagnosed as wear and tear needs to be replaced ($1800+ for clutch and rear-seal)plus $99.00 for diagnosis. Not too interested in that price so I go to a reputable mechanic I have used before. He lets me know that Scion models have to have their sub-frame removed and unfortunately ...
Read More On Citysearch faststat 2/5/2009
Good place for a girl to take her car.
I needed some minor work done on my car, and went to Ben White Auto based on all the good reviews. I wasn?t disappointed. I knew exactly what needed to be fixed and how much it would cost. Not Only did B.W.A quote me a great price, but not one person tried to up sale me anything or try to tell me additional things needed to be fixed. I know this sounds like a simple thing, but being a young woma...
Read More On Citysearch javeing 1/26/2009
Honest, Friendly, and Cost Conscious
I took my Nissan Altima 98 in for a repair as it died just after I arrived in Austin (moved in from West Coast). Literally pulled into town and headed for the Hotel on Govener's Row and the car died just outside the Omni Parking lot. Had to have it towed to Ben White. They diagnosed the problem as a distributor and had me on my way the next evening. Given that the car was old there were othe...
Read More On Citysearch olatunde 1/22/2009
The only honest shop in Austin
I went to Ben White after a horrendous experience with Firestone on Congress. I had gone to Firestone on at least 5 different occasions with the first time being to fix my brakes. While there, they told me that I needed a new fan belt, so I said go ahead and replace it with the best belt you have. This is when all my problems started. Driving out of the shop that day, there was now a high-pit...
Read More On Citysearch Leeloo77 1/11/2009
Do not charge for nothing
I have a minor transmission problem. They looked at it and said it's going to be fine for another couple of years and charged me nothing for that. They said it's too expensive to do something about it now and recommended to wait. In comparison, at Firestone they charged me $100 for the diagnostics.
Read More On Citysearch muromec 12/31/2008
Awesome auto shop in Austin!
I got my brakes done, and they were kind enough to see me very last minute. The shop was professional, well-organized, efficient and most importantly, did good work. I would definitely recommend them to anyone looking for a good mechanic. 4 stars for sure. Thanks!
Read More On Citysearch hannahm34 12/19/2008
This honest shop gets a good review from me.
I thought my truck needed new brake pads and was referred to Ben White Automotive. I dropped it off at 1pm and got a call back around 5pm saying that it didn't need new pads and that everything looked fine. When I went to pick up my truck I expected to pay for them taking the time to look at it but they didn't charge me anything. They could have easily just done the work and charged me but instea...
Read More On Citysearch bbradley23 12/11/2008
Unusually Good Feeling About This Car Repair Shop
It;s not too often you take a car to a repair shop to get an oil change and see about an intermittent check engine light and get a total bill for $46.12. Admittedly, Ben White Automotive wasn't able to completely fix the intermittent check engine light on this visit, but they were knowledgeable and friendly and definitely fairly priced. They even offered to take another look at the on-again, off-...
Read More On Citysearch Verbalist 12/9/2008
Great Honest Service
I took my Nissan Frontier 04 to Ben White Automotive South because of a service engine light and left it there. They called me not so long after and told me the problem was a loose gas cap. When I came back my truck was a ready and they did not charge me anything for that. I appreciate their honesty and will come back any day if I have any other problem with my vehicle.
Read More On Citysearch danielp78 12/9/2008
Needed a New Alternator
I struggled with my car and tried to allow my brother to make the repairs to save on $$$. After three weeks of him not able to figure out what was wrong, I towed my Nissan into Ben White Automorive. It took a week to get my car back even though they only replaced my alternator but worth the wait. Great price. Great service.
Read More On Citysearch nissangirl 12/4/2008
Respectable Auto Shop
I would definitely recommend this auto repair shop. The only reason I wouldn't give them 5 stars is that they upped the price from the original quote. HOWEVER, I do believe the extra work needed to be done, and they charged me a VERY reasonable price for the parts (I checked). Bottom line is that I'm going to take my car back there next time I need something done.
Read More On Citysearch NoNamer 11/20/2008
Friendly, great, and quick service.
I took out 03 Nissan Moreno in for fuel system cleaning and they identified a cracked engine mount. I had just been to the Maxwell Nissan on 183 asking them to check out a lurching upon acceleration. The dealership kept it for a day and then told me absolutely nothing was wrong, that the car checked out fine.They MISSED two engine mount cracks! but Ben White caught it right away and fixed it the...
Read More On Citysearch 799 11/20/2008
Trustworthy Mechanics
I've never actually hired the guys at Ben White because they've always told me what my problems were and gave me the truth about driving with the current problems. I always go back to them first because I trust their opinions, I feel they are honest, and when I do have a problem that needs to be fixed, they will be the first ones I think of.
Read More On Citysearch benzislis 11/18/2008
great service
They repaired my CRV very quickly and at a very fair price also installed a new o2 sensor for free because they said it could have been damaged from the installation of the steering rack-and-pinion
Read More On Citysearch acguy 11/17/2008
Good Service at a Fair Price
I took my car in for repairs and the exact repairs were completed as previously discussed over the phone. I haven't had any problems with my car since the repairs and would recommend them to a friend. Another plus is that I payed less than half of what the dealerships quote was.
Read More On Citysearch melles227 11/17/2008
Do You Need Isuzu Service?
had to find an ASE certified mechanic to work on Isuzus since there is no longer a dealership in Austin. Isuzu recommended Ben White Automotive. They had no problem getting the parts needed (I had been told by another mechanic that that could be a problem). They were courtious, professional and within reason for labor costs. I will use them from now on.
Read More On Citysearch 7681 11/15/2008
Honest, good service at Ben White Auto
I needed new brakes for my minivan and fearfully called the local businesses expecting to hear a salespitch or vague answers on prices. Ben White Automotive was honest and to the point in an over the phone assessment, giving me the range of prices I was looking at as well as some options I would have in the repairs that would affect the total price. They were friendly and polite at their office...
Read More On Citysearch 5duck 11/12/2008
Excellent, reliable service, reasonable price
I would recommend this auto shop. They provided me with a detailed estimate. The service was quick on my a/c. And, they explained everything. I think these guys know what they are doing and I would go back.:)
Read More On Citysearch catherinedg 11/7/2008
Willing to work with you
This was my first visit to Ben White Automotive. The repair rep made a good effort to contact me and give me a list of problems with my vehicle. They were willing to work with me on the cost of the repairs as I was on a tight budget. The repairs were made in a timely manner. The price seems reasonable. Offered suggestions on which repairs to focus on first as there were numerous issues with my ve...
Read More On Citysearch zeke01 10/29/2008
There whenyou need it
Last night the radiator on my daughter's vehicle literally "busted" while traveling on IH35. Big problem and even bigger because she was traveling from San Antonio (after visiting with me) to Dallas (her home). Two hours later, and after numerous phone calls, the vehicle was towed to Ben White Automotive - South. (This was based on comments from the a very helpful Austin PD officer and equally...
Read More On Citysearch roadtraveler 10/27/2008
Best Auto Shop in Austin!
After initially taking our car to Firestone, we were told by them that it needed a new tie-rod. We called around to several auto shops and Ben White Automotive had the best price by far, both for the labor and for the part. Shortly after dropping our car off at Ben White Automotive, we got a call that no replacement of the tie-rod was necessary. They said that with the car only being 3 years o...
Read More On Citysearch derekalegendre 10/26/2008
Honest advice
I am always concerned about auto repair shops recommending work that is not necessarily needed. Oscar and staff at Ben White automotive always give sound advice on what repairs are critical, safety issues and ones that maybe more for comfort. I have continued to take my 2002 Trailblazer w/ 170,000 + miles there for the needed repairs in leui of purchasing a new vehicle and generally pay less th...
Read More On Citysearch maggiedz 10/21/2008
Not the Average Auto Repair Experience
Wanted to fix up my old Honda Accord, rather than buy a new car, and needed to get it checked out. They gave me the run down on the car and offered advice...candid advice. It would be well worth considering buying another used car, rather than pouring money into the aforementioned vehicle...which would need more work (i.e. lots of money) to get it up and in good working order. Well appreciated...
Read More On Citysearch JCReigns 10/17/2008
Friendly and timely service
I took my car in first thing in the morning for overheating issues and received a call back mid day with estimate. They then ended up completely the work the same day I brought it in and we were able to pick it up early the next morning. This was fast no hassle service and I will definitely be back.
Read More On Citysearch Shagler 10/15/2008
Good service.
Good explanation of what needs to be done vs. what is nice to be done or can at least wait. Tough to spot off of 71 service drive.
Read More On Citysearch diznik 10/14/2008
reasonably good car repair
i brought my car in for an oil leak. they gave me an estimate, and said they would have it done by the end of the day. they finished it in time, and within the estimate, so that was fine. they were easy going, and did not give any B. S. about finding that i needed more work or parts. my only complaint is that they left grease marks, and some oil dripping down the fender of my car. i will cut t...
Read More On Citysearch dogart 10/14/2008
Excellent Service!!
I have been looking for a good mechanic for 4 years in Austin that I could trust. In the last two months, I have had to take my car in twice and both times I was super impressed! They didn't give me a huge list of things that they would like to fix when all of the other places that I took it to had. The price is always cheaper than their quote, they are very nice, fast, and have done a good job...
Read More On Citysearch therins 10/3/2008
honest upfront car repair here
used to have private mechanic, this is the best alternative anywhere, noticed radiator leak on way to work, stopped here and for nominal fee they diagnosed problem, called me promptly to discuss before they did anything, had car back before end of day and without having to make appointment - I trust these guys anytime here on out this is where I go for car repair and ease of mind.
Read More On Citysearch kalkbay 9/25/2008
courteous and competent service
They diagnosed my problem (headlamp relay) and then replaced the faulty part with same day service. Granted, it's a pretty quick problem to solve, but they were also very courteous both in person and on the phone. I've not had much repair work done lately so I can't really speak as to whether or not the price was competitive for the work done, but I can't complain about the service.
Read More On Citysearch jbradtx 9/23/2008
Very Professional. They know their business and treat customers with respect!
These people know their business. I took my Ford SUV there yesterday for an all wheels complete brake repaire. Up front, they told me what it would cost and when it would be ready. They missed on the ready time by five minutes! I will go only there the next time I need anything repaired on my auto.
Read More On Citysearch CurtKelton33 9/4/2008
Reliable car service
They provided great and efficient service. Were a pleasure to deal with. I feel very confident using them for future repairs.
Read More On Citysearch jennifermosley 9/3/2008
Dependable Service & Integrity
Very proffesional and provided confident service. Completed work in time frame as agreed and the cost did not change. Only complete work that needed to be done. Thank you.
Read More On Citysearch TexHolmes 9/3/2008
Nice, quick, trustworthy work
In for a minor repair (battery), therefore not a full view of the scope of service - but I was in quickly and out under time estimate without being hassled to buy extra parts or perform unnecessary repairs - much appreciated. Word of advice - arrainge a ride if at all possible. Although the waiting room is clean, comfortable, and comes with a nostalgic dual-knobed, late 70's style TV - it only ...
Read More On Citysearch mcorbitt 8/21/2008
Great customer service
Very trustworthy. They could have charged me a lot more, but instead tried a cheaper way of fixing my car and it worked! They not only fixed a current problem on my car they took a look at everything else that was wrong on my car and gave me an estimate on what else needs to be worked on. I am definitely a customer of theirs for life!
Read More On Citysearch katietropp 8/12/2008
that rare breed: an honest shop
This question almost always comes up in a conversation, do you know a good mechanic? Well not only did I find a good mechanic but an honest one. I brought my Taurus in because I noticed a " very slight hesitation" in the engine. I believe in fixing before it breaks. The diagnostic equipment couldn't actually pinpoint the cause because it was that slight. But the mechanic suspected it was one of ...
Read More On Citysearch BobBlack 8/12/2008
Appreciate Their Honesty
I came in thinking that I needed a new tire for sure, as I had been losing air in my tire and another tire store had already looked at it previously. Instead of just agreeing with me, because it could have been possible that I may need a new tire (and I wouldn't have known any better), they called me and told me that they just patched it after finding a nail in my tire and sent me on my way with...
Read More On Citysearch subhakul 8/5/2008
fixed my Air Conditioner
I took my chevy malibu to get the AC worked on. Turns out it was just over charged with freon-so all they had to do was drain the system and re charge it. They were very prompt and I appreciated there honest service
Read More On Citysearch phishdrumr 8/5/2008
Car repairs
I took in my car in to get the clutch replace and I was very satisfied with the serivce and my car is running like new again. Thanks! Brenda
Read More On Citysearch BrendaMartinez 7/22/2008
Great service, great attitude, and great value!
Ben White Automotive did a great job getting my car repaired and back to me in a timely manner. Their friendliness and honesty was much appreciated. They also prepared an estimate of upcoming work that needed to be done, which was very appreciated. I'll definitely be returning to have more work done!
Read More On Citysearch paulspurgeon 7/21/2008
ben white automotive
great experience. honest and upfront. I will definitely be going back for any other car repairs. great customer service
Read More On Citysearch odynarel 6/30/2008
Quality Service, Honest Prices
Quality service from people who know what they're doing and know how to treat their customers!! Ben White was able to fit me in their schedule without an appt. and got me out that same day. This really shows their priority to help anyone. I was called back when promised, and gotta clear rundown of all that I needed to fix my vehicle. No extra stuff, honest evaluation. I've been around town for ...
Read More On Citysearch abelnicole 6/23/2008
A Breath of Fresh Air
I picked up my car from its third visit to Ben White Automotive this morning. My first visit was for a consultation on my A/C. They told me what was wrong and how much it would be to fix. They did a temporary fix about 6 months ago when I couldn't afford the complete A/C makeover. Between that time, I had my Check Engine Light among other warning lights on my panel turn on. Nothing was wrong...
Read More On Citysearch cornjb 6/13/2008
Good, yes...Great? Nope.
I had originally taken my car there due to some severe problems I had starting the car and with the engine sputtering. About $1,300 later I had a pretty decently working car. Then the nightmare began. My Check Engine light came back on and they asked that I bring it back in. I did and when they looked at it they said it was just a misreading of the sensor and that the car was okay. T...
Read More On Citysearch Citysearch User 6/5/2008
Good service on AC repair
My Kia needed a compressor replaced right after the warranty expired. Oscar was very straight-forward and helpful. They were quick to get the parts from Kia and helpful with arranging when I should come in so that I could minimize my time waiting in the shop while I was away from work. The total price came in slightly under the original estimate. I'll go back there next time I need something.
Read More On Citysearch jepreston 6/4/2008
good service, informative
A bit on the expensive side but very thorough and informative. They explain to you everything that is wrong, why it's wrong, exactly what they're going to do to fix it, and how important it is that it be fixed. I had a whole host of junk wrong with my car and not a lot of money and they helped me set priorities (what had to be done now vs. what could wait a year or two w/o making my car explode...
Read More On Citysearch tasajillo 5/27/2008
Honest and thorough car repair
Oscar was very helpful in giving me multiple options for my repairs. I appreciate his honesty which is key in the repair business. I am and will be a repeat customer.
Read More On Citysearch Matt91GMC 5/21/2008
Very good Auto work
I had my brakes done here and they actually charged me LESS than they quoated -how often do you get that. They always do fair work -always call before they proceed and usually very fast -these guys are great.
Read More On Citysearch butterpants 5/21/2008
Best automotive repair shop in Austin.
If you find yourself needing automotive repairs I would strongly suggest you try Ben White Automotive. They have been working with my Infiniti QX4 for the last two years. Honest work and fair prices.
Read More On Citysearch Bevans612 5/20/2008
Good Service, Quick Works
My car's brakes and A/C needed to be fixed and I brought my car to these guys. I was kinda short in budget so explained my situations. They gave me a lot of options to make it cheaper but also explained why I needed and they suggested to have those services and replacements. It was reasonable enough and I was really happy to hear those explanations.
Read More On Citysearch tsko2k 5/20/2008
Great machanics
They are very honest, and do great work in a timely manner. I have and would recommend then again!
Read More On Citysearch dczr 5/20/2008
Honest Shop
I just moved to Austin 6 weeks ago and dreaded finding a reliable honest mechanic. Generally it's a pretty painstaking process. After my car failed inspection at Jiffy Lube one of the mechanics there recommended Ben White Automotive. I took him up on his advice and was so pleased with the service at Ben White Automotive! They were very forthright and honest and completed the work on my car in a v...
Read More On Citysearch MichelleF7 5/19/2008
Good honest repairs
The guys there are super honest. i took my car in and was not pressured to have "extra" work done. only what was needed. the work was top notch! This is not the kind of service you find at the big chains. I will take any work i need done back to these guys. Did i mention fast they were able to fix my car in less than 24 hrs.
Read More On Citysearch bmorin44 5/15/2008
Good deals and fast service for your car!
The guys at Ben White Automotive are great! They're very friendly, they get the job done fast and do a great job, and they always give you a great deal. I don't take my car anywhere else. Also, it's a convenient location for South Austinites - Congress & Ben White.
Read More On Citysearch PerrieDennison 5/12/2008
Ben White Automotive-South--Great Service
I found Ben White Auto South lives up to their reputation. I took my mini van in for an oil change and overall checkup and was told it was in great shape and when it would need it's next oil change. I was treated with respect and the work was quickly with no add ons for the price quoted. They have a loyal customer in me.
Read More On Citysearch snoopyvstheredbaron 5/12/2008
good work
i mistakely wrote on north review, but I meant this south shop. ben white is a reliable repair shop.
Read More On Citysearch masaaustin 5/10/2008
Good quality work
The mechanics at Ben White Automotive take obvious pride in their work, my old Galaxie 500 was sounding pretty rough when it went in for a carburettor replacement and the shop staff were really proud of the way the car was running when they finished working on it and tuning it . That in itself inspires confidence. After doing a diagnostic on my car, the repair options were presented to me plain ...
Read More On Citysearch abrooksbank 5/7/2008
Good, Honest people!
I called up Ben White Auto desperate for a second opinion. I had taken my car to a nearby Japanese auto shop and the manager told me that my car was not worth fixing. My car had broke down and had to be towed to the place. When their mechanic spoke with me he told me that there were several things that could be checked but it was going to be expensive. The manager was really condescending and as...
Read More On Citysearch MayaL 5/7/2008
My Daddy's shop
What daddy's little girl wouldn't say that the shop her dad works in isn't the best? My dad, or better known to y'all as Oscar, makes sure that the shop is run in a honest, professional, and caring mannor. This shop is run with the intention of you leaving with nothing but satisfaction. My dad and the other workers of Ben White Automotive understand that not everyone understands a car, so they...
Read More On Citysearch MissJackamo 4/26/2008
Best Car Repair in Austin!
The first time my car needed a repair I took it to Ben White Auto. A year went by and when it needed a new repair, I took it to Willie's Service Center off of Oltorf (a block from my house). Huge mistake! Three weeks after paying $1200 to get my whole cooling system replaced, it broke down again. I did not get what I paid for! I took it back to Ben White Auto and they fixed it completely. I just ...
Read More On Citysearch zeke81 4/25/2008
saved me a couple of hundred bucks
i had my jeep towed into ben white automotive a little while back because it kept shutting down when ever it went over 10 mph. I thought it was gonna cost me an arm and a leg, but Oscar checked it out and told me what it was and how much it would cost if he fixed...Then he asked me a few questions about the jeep and told me it might still be under warranty. He made a phone call for me and i bro...
Read More On Citysearch davejc003 4/7/2008
best shop i've found in austin
for the past few years, i drove a POS car that visited many repair shops in austin. ben white automotive was by far the most thorough and honest one. i send all my friends there. when i purchased a used car recently, i brought it straight to them to check over for problems because i trust their judgement. highly recommend.
Read More On Citysearch cylexis 3/17/2008
Awesome Service
These guys rock. Oscar was exceptionally helpful. I didn't feel like I was taken advantage of. I don't know why people complain about the high price. You get what you pay for! I found Ben White to be totally reasonable. They are very courteous over the phone. They don't pressure you into getting things you don't need at the moment. I will defintely recommend this place to all my friends.
Read More On Citysearch celina73 3/14/2008
Good service
Oscar is very informative in explaining repairs needed and why. The prices are good and the repairs are fast. I only wish they were open on Saturdays.
Read More On Citysearch lemonjello77 3/11/2008
Exceptional attention to detail at oustanding prices
Ben White Automotive has once again delivered great, personalized service! The mechanics there are really knowledge and honest. My car took days longer than expected (because it spent a lot of time up north getting iced over and as a result was difficult to take apart) but Ben White didn't charge me a penny more than the original price--they did all the additional labor for free. They also all...
Read More On Citysearch mamontgomery 3/9/2008
Unbelievably good service, HONEST and QUICK!!
These guys really know something about Autos. Excellent and friendly customer service. I could have lost upto 600$ if I didn't go to them. Firestone asked me to replace the front ball joints on my Mazda which would cost 600$. When I went to Benwhite, the guy took a look at my car and in 5 minutes he took me to the workroom and showed me the ball joints and explained that there was a loose clamp a...
Read More On Citysearch Suganth 3/6/2008
Honest and friendly. Hard things to find in an auto repair establishment
I have used this ship a couple times so far. I trust them to tell me when I should do repairs without feeling like they just want to make money off of me and my situation. I would refer al lof my family and friends to go there in the event they need automobile repairs.
Read More On Citysearch tkahanek 3/3/2008
Great place!
I decided to fix up my '93 Honda Civic instead of buying a new car and brought it here to get a new timing belt, water pump, cv shaft, and numerous little things replaced and attended too. They completed the work on time (1 day) and I'm very satisfied with the job they did. The work that needed to be done, as well as the cost were clearely explained to me. I feel the staff is very knowledgeabl...
Read More On Citysearch seanfleming 3/3/2008
Not good.
I have had great service from a couple of mechanics in the Austin area. I came to this site for one that is a little closer physically to my location and I regret doing so. I will not be back for service. I got several easy issues fixed with no problem and had a couple issues that were routine but a bit more difficult, that were swept over or not done correctly. I was mislead about a part r...
Read More On Citysearch anonymice 2/27/2008
very caring customer service
Customer service was very good, I was guided well even for the work they dint undertake. I will always go back to benwhite.
Read More On Citysearch guptasaurabh 2/25/2008
Ben White Automotive - South
I was very pleased with the staff that preformed the work on my 03 Audi. I feel they are knowlegdeable and up front on what needed to been done. They are willing to work on my Audi, some machanics do not have the same confidence to work on a Audi. I was told "if I can't do the the work I will let you know". They are very competitive with pricing and up front/truthful. I would recommend this sh...
Read More On Citysearch BLNichols 2/22/2008
Ben White Automotive (South)
I was very pleased with the staff and the mechanic ( Adrian) that preformed the work on my truck he was very knowlegdeable and up front on what needed to been done and would answer any question truthfully and treated my truck as if it were his own. They are very competitive price wise and up front and truthful. The sales counter personal was very helpful and respectful. I would recommend this sho...
Read More On Citysearch gilbertmachuca 2/20/2008
Finally an honest and competent mechanic in Austin
Finally a car repair shop I can TRUST! I got my 90K service there recently... and my car acts like a NEW CAR! It's ride is so smooooooth and so QUIET now! Before taking it there I was so dissatisfied with how it drove that I had actually thought about getting rid of the old "lawn mower" truck in favor of a new car. I am so glad I invested in my old beauty instead... for far less than the ...
Read More On Citysearch maxpack 2/17/2008
Honest and timely
My car was in and out in one day, and the labor cost was very fair. Before getting the car worked on, the manager even told me about places to check out to get discount auto parts that I could more easily afford. Great service, I definitely recommend this place!
Read More On Citysearch JessiB 2/14/2008
The only people I trust to do major repairs on my car
I have been taking my cars to Ben White since 2004 and they have always done a good job. The guarantee/warranty is great. I've actually had to use it and all part replacements and labor were really free. They also usually get my car back to me the same day, which I really like. With the great service I've been getting the past few years, I cringe at the thought of others working on my car.
Read More On Citysearch crimegirl 2/12/2008
Great Customer Service, Honest and Trustworthy
I was referred to Ben White Auto by a friend who had received wonderful service there. I have been equally impressed. The staff are friendly, honest, and dependable. The last time I took my car to them, I was smelling gas fumes and was concerned that I had a leak. Oscar, the service manager, called me and let me know that we had just failed to tighten the gas cap! He could have lied or charged m...
Read More On Citysearch ShealaV 2/7/2008
The place to go for car care in Austin.
I recommend this shop. I shopped around for a repair job, and these guys did right, fast, and at a fair price - much less than a chain outfit wanted to charge me.
Read More On Citysearch jcypress 2/7/2008
Ben White Automotive Gets the Job Done Right
I've used their services 5 times now. Pros- Oscar is always curteous and the repairs are always done on time. Everything has worked as it should after leaving the shop. Cons- The signage marking Ben White Automotive could be a little bit better.
Read More On Citysearch SouthAustinite 2/6/2008
Quick and Honest
When my overpriced belt job at another mechanic wouldnt stop squeaking, I took my car to ben white auto... they put the right belts on for nearly half the cost. I will be back! Keep up the honest work!
Read More On Citysearch Ruggieri 2/4/2008
The best automotive repair shop!
Ben White Automotive South provides excellent trustworthy service. I appreciate that they take the time to explain the problem and fix your vehicle in a reasonable time frame. I like the prompt service and best of all my vehicle is running great! The staff is very knowledgeable and courteous. I would highly recommend Ben White Automotive to everyone.
Read More On Citysearch csmth 1/16/2008
I couldn't be more impressed
Being new in town I had no idea where to take my truck once it broke down on the side of hwy 290. After researching on city search I had it towed to Ben White. My father is a mechanic in Arkansas so I always call him with my auto questions. After my dad ran me through a check list of questions via the phone, he gave me his diagnosis of what was wrong with my truck. My dad did some research to...
Read More On Citysearch admiralglen 1/12/2008
Great Customer service and value...
I found Ben White Automotive (South) to be a refreshing Auto-service business. I called ahead of time and told them what was up, they told me to bring it in when I could, and estimated what it would cost me to get it fixed. I dropped it off, he called me a few hours after to confirm what was wrong and the price to fix it, and I came back and picked it up a few hours later. It saved me a few hund...
Read More On Citysearch chadschultz 1/10/2008
very honest auto repair shop
I highly recommend Ben White Automotive! I am a female in my 20's and taking my car to be repaired can be daunting to say the least. I knew that I needed to get my front brakes repaired and being right after Christmas, didn't have a lot of extra cash. I took my car in for an estimate and was initially told it would be around $370, which I most certainly did not have to spend. The man behind t...
Read More On Citysearch hga2001 1/5/2008
easy and affordable. honest and helpful.
The gentlemen were very helpful to me. They were very honest with their assessment and extremely timely with their repairs. I recommend family to them also anyone that needs auto care who doesnt know what is wrong with their automobile.
Read More On Citysearch shawnburleson 1/3/2008
Good prompt service.
The shop is honest in their opinions. I would recommend them to others needing work done on their vehicle.
Read More On Citysearch djalonzo 1/3/2008
Great customer service
I have taken my car to Ben White Automotive on several occasions for repair. On every occasion, their service has been friendly and professional. They have taken the time to clearly explain the work that was needed and have been charged me fairly for their service. I trust their work and will continue to use their service for my auto repair needs.
Read More On Citysearch clmaustin 12/26/2007
Excellent Customer Service
I've been to numerous auto repair shops in the city and I never had service like this. They are very professional, and know what they are doing. Their prices are pretty good for as good as their work is, and they warranty their work too. I found my auto repair shop!
Read More On Citysearch dmvail 12/18/2007
Honest Work
The service at Ben White Automotive is unparalleled. The staff will patiently give a precise and honest explanation to the problem. When I shop for a good repair price BWA wins every time. They're fast too; they have always finished on-time. These reviews should convince you that these guys are as good as it gets. If you need a credible mechanic that will quote a realistic price then give them a ...
Read More On Citysearch lawrence512 12/17/2007
car is fixed on time and on budget
I had brake and shock problems with the vehicle. The repair technician knew what was wrong as soon as he test drove the car and the necessary repairs were made. The work was done by the end of day as promised. The car drove much better and has been problem free for three months now. Make sure to arrange for somebody to pick you up because they do not provide transportation. They were nice ...
Read More On Citysearch mikey888 12/16/2007
Quick, Honest and REASONABLE!
We were recommended to Ben White Automotive - South recently when my wife's '99 Jeep quit on the side of IH35 one morning on the commute to work. After being towed to the shop, they determined the cause of the problem, fixed it quickly and the charges were very reasonable. Since then, the Jeep started experiencing very high oil pressure readings so I called Oscar (the shop manager) and told him...
Read More On Citysearch bruckel 12/13/2007
Incredible service
The service at Ben White's is great. These people understand that a good reputation will earn them more than the petty quick buck. I highly recommend taking all of your car troubles here.
Read More On Citysearch arc1388 12/12/2007
Good stuff
They are fair with their pricing and explain things well. It did take them longer to get to my car to diagnose than they had told me but they were still prompt on repairing it. Good people and easy to trust.
Read More On Citysearch griecodr 12/11/2007
best engine service
i had a engine check light on and i went to Benwhiteauto. It was amazing how they treated my car gently and fixed what my car was needed. I highly recommnad go here if you have engine problem. Best in austin.
Read More On Citysearch wowkt87 12/7/2007
AMAZING FOLKS AT BEN WHITE AUTOMOTIVE!!!!
Ben White Automotive South, deserves more than a five star rating, simply put, they are fantastic! I took my car in after having an awful run of bad luck with car accidents, I was on my third car in a year all due to being rear ended in as many times. Just days into having my newest vehicle, I started to have some trouble with it. In a panic I took it to Ben White Auto, and spoke to "The Grin...
Read More On Citysearch megblack 11/15/2007
Driveway is easy to miss, but the service is hard to ignore!
I took my SUV to Ben White Automotive for a regular oil change. At the last minute, I asked if the tires could also be rotated. They gladly added that to the services to be done to my car. When it came time to pay everything was throughly explained to me and everyone was very friendly. I decided to take my car to a service center rather than a quick lube place so that I could get a feel for w...
Read More On Citysearch schmitty78 11/12/2007
Best Auto Repair in town!
Hello everybody :-) Got to tell you if you're looking for a reliable and reputable repair shop look no further. Generally I do alot of my own car repairs, however a busy schedule doesn't always allow the time for more critical repairs. So after reviewing everyone's experience with Ben White Automotive, I called the shop and spoke to Oscar, ( he manages the shop) to get a price ...
Read More On Citysearch gforcer1 11/10/2007
There is a Saint Mechanic
Ben White Automotive-South has helped my family with their auto "woes" the way everyone wants their family taken care of. They were honest, efficient, knowledgable, and extremely reasonably priced. I didn't think places like this exsisted----but they do----and they are located at 409 1/2 E. Ben White. They are OUR mechanics now.
Read More On Citysearch nancywagner 10/31/2007
Excellent and knowledgeable service at reasonable prices.
Very good service. Competent and friendly people. At prices lower than the dealer. If you want outstanding service (and knowledgeable meat a reasonable price, they are a very good dealer alternative to go to.
Read More On Citysearch geisleri 10/23/2007
Great Customer Service
They were very friendly. I had my car broken into and needed my window fixed. They were very fast for the repairs and did a wonderful job. Everything was priced at a fair and reasonable price. I am already a repeat customer there.
Read More On Citysearch amandacarrington 10/22/2007
Their customer service is top-notch
From the front desk service to the mechanics underneath your car, these guys treat you right. They definitely go the distance to make sure that you are a satisfied customer. They are respectful and polite, which can be rare these days. And they make sure that the job gets done right. Once you've been to bad mechanics (which I have), you get a greater appreciation for the quality that you get at B...
Read More On Citysearch eveleighs 10/20/2007
Great Customer Service. Really cares about it's customers
I have been going to Ben White Automotive for several years for my car repairs. Everytime I have gone Oscar has always been helpful and willing to explain what really needs to be done to the car and what can wait. He has always been upfront as to how long the repair will take. He has stayed late on occassion to make sure that I was able to take my car home that day. Communication is something...
Read More On Citysearch cmullen1 10/17/2007
Great service
friendly, clean atmosphere, everyone is real nice. They hear what you have to say. There's no job to big or small Ben White Automotive does it ALL. Not to mention they are affordable...best parts with the best prices. You don't feel like you're being taken advantage of you. BEN WHITE AUTOMOTIVE IS OUR FAMILY AUTO SHOP!
Read More On Citysearch perezfamily5 10/16/2007
Oldschool Pop's auto shop
Since the moment i walked in the door, I felt like they new me. They treated me how they would like to be treated...with honesty and integrity. They didn't suggest a bunch of unnecessary work to be done to get me tense and worried. They focused on what was important...and made me want to come back to them when I needed auto care. Generally, mechanics make me uncomfortable. But these guys mad...
Read More On Citysearch shaaaa 10/15/2007
Ben White Automotive - South
The mechanics at Ben White Automotive explained issues with my truck without talking over my head. Very clean place, friendly and patient mechanics.
Read More On Citysearch martineq 10/1/2007
Best repair shop in town
I discovered Ben White Automotive last year when I had to get a new air conditioner for my infinity QX4. I had done a lot of research and his price was the best. Not only that but the customer service ROCKS!! Since then I have sent several friends and they have raved about the customer service and job they did. Not only that they get the job done quick. It is nice as a women to go into a place...
Read More On Citysearch saucoin 9/26/2007
Awesome customer service!!
The staff at Ben White Automotive were polite,thorough,and overall awesome!! They put me at ease with their excellent customer service;starting from the tie I walked in the door ,nd continuing to the momoent I drove off. I would (and do) reccomend this service center to everyone .
Read More On Citysearch dresmilles 9/23/2007
All Around Best Service
Was skeptical at first because my father has been the only mechanic to work on my car in 9 years! I am pleasantly surprised with Oscar's service, very friendly and courtious. They not only fixed my car, they did it under the expected price and on time. I dropped my car off in the morning and had it back that afternoon just as promised. I will recommend their service to anyone who needs it. ...
Read More On Citysearch jackieramey 9/20/2007
Wonderful experience
I found Ben white Automotive thru city search. The reviews I read were positive and almost too good to be true, especially compared to past experiences I've had with other auto shops. But my own experience with them confirmed what I read. I left feeling good about the whole thing and never felt suspicious that I was getting the run around. They were honest in their recommendations and extre...
Read More On Citysearch ahurb 9/20/2007
Great place for your auto repairs
You guys have always provided service for our 1997 Isuzu Rodeo for many years. We have never had any complaints. Oscar has always provided top notch service. Keep up the great work.
Read More On Citysearch stuwebman 9/18/2007
Professional and Efficient
The mechanics at Ben White Automotive were very friendly. I was having trouble with my brake lights and they fixed the problem and took time to explain the issue to me. My car is quite old and they could have tried to get me to fix a huge number of minor problems, but there was no pressure to get other work done. Their prices are a bit on higher than other repair shops, but they did solve m...
Read More On Citysearch saschapetersen 9/16/2007
Honest guys with good service
These guys were friendly, even when I wasn't (I had taken my car to 4 other places and had work done, none of which fixed the problem). They were quick to get my car back, worked with me on the price, and were honest about what was necessary and what wasn't. I'd recommend them to anyone. I'm really glad I found them on here, I won't take my car anywhere else now.
Read More On Citysearch katieaden 9/13/2007
Good service
They have friendly and good customer service, and try to save you money too with coupons and a good solid warranty. Would recommend to others.
Read More On Citysearch swdcfan 9/12/2007
Best Automotive Shop
This place is great: the professionals here are thoroughly competent, efficient, friendly, quick, and helpful. They'll be totally honest with explaining what you need (they won't try to "up-sell" you costly repairs that you can live without). They'll lay all your options on the table, present you with the facts, and let you make the call. They'll help you save a buck, too, while they're at it ...
Read More On Citysearch bobbyd99 9/12/2007
Friendly service, good work
Ben White Automotive gave me the impression of expertise and reliable service. They quickly found the cause of my automotive problem and I had my car back, working, the next day. I was confident in their work due to the good word-of-mouth and multiple certifications.
Read More On Citysearch itemfour 9/10/2007
Service leaves much to be desired - won't be back
Based on the great reviews here, I decided to try Ben White Automotive last week for my 30k mile service. They never did any work on my car, and I won't be back. I dropped my car off the night before and left my keys and work request in the drop box. I wanted to be one of the first in line when they opened at 8am. By noon, nobody from the shop had called me. I called to check on the car. ...
Read More On Citysearch vmx 8/29/2007
Top Notch Auto Repair
Have been in Austin for 3 years. Had several different experiences in auto repairs. Repaired 2 old cars at Ben White Automotive, a Honda Accord and a Mercury Villager. In all cases the service was prompt, competent, trustworthy, professional and honest. They do what they say they will do. It is my go-to shop. Highly recommend it.
Read More On Citysearch homanasa 8/28/2007
Reliable auto repair.
Helpful, knowlegable service personnel. Excellent customer service. They give you repair options so you can do what it takes to keep a new car in top shape or just squeeze a few more miles out of an old clunker.
Read More On Citysearch akallen13 8/24/2007
Only been a few times, but so far so good
This is my third time I've been to Ben White Auto. So far, every visit has been a positive experience. This time around, I took my '02 Audi A4 for scheduled maintenance. Everything was pretty straight-forward. Will definitely go back.
Read More On Citysearch zoehobbes 8/22/2007
thorough and quick
Took care of the problem quickly and accuratly. I would recommend this shop to anyone looking to have autorepair. They have a easy going staff and works with you to get the job done right.
Read More On Citysearch lawncutr 8/20/2007
Very honest and stand behind their work. Wouldn't go anywhere else
My A/C wasn't working so I took it to them thinking it was going to be something real expensive based on what another mechanic had told me. Ben White Auto found out that all it needed was some freon which was very INEXPENSIVE. It was quite a relief. I just moved out to Austin and I'm very glad that I found a very good and honest automotive shop. I would recommend them to everybody. Their dea...
Read More On Citysearch hollijb 8/18/2007
Its a busy shop for a reason!
Honest and an excellent value. It took 2 days until they could look at my truck but they kept in touch and once they got to my truck the work was done that day. Its a busy shop for a reason.
Read More On Citysearch eswansiger 8/1/2007
Excellent work and very friendly!
I recently had a clutch replaced in my 1982 Datsun King Cab pickup. Ben White Automotive did an excellent job, were extremely friendly and the price right. I recommend them.
Read More On Citysearch neilflanz 7/31/2007
Great Service-Fair Price
I dropped off my car for a brake inspection at 10am and by the early afternoon I received a call from Oscar with a detailed report on what my car needed, my options, and a pricing list, all of which seemed fair. I was so impressed, I dropped off a second car when I picked up the first car! Thank you Ben White Automotive.
Read More On Citysearch pfluger_victor 7/20/2007
honest and excellent service
I recently took my car to the South location. The manager Mike took good care of me and just as promised he called me up before mid-day (I dropped the car at 8AM) with the diagnosis. He also recommended that I take it back to the dealer and have it fixed by them under warranty because it was still under warranty and there was no user caused damage. The staff is very courteous and friendly....
Read More On Citysearch rsam_04 7/13/2007
Too Slow
I brought my vehicle here early in the morning for an oil change and to get the brakes checked. Eight hours later, no work had been done to it.
Read More On Citysearch puddy5 7/5/2007
A pretty good automotive shop
People there are so nice and considerate, service is fast. For simple stuff, like changing light bulb, they dont even charge me.
Read More On Citysearch jilizhu 6/30/2007
Excellent Automotive Repair
What can I say......AutoRepair brings questions, anxiety, and How Much $..... However at Ben White Automotive all repairs excellent, to the point, no hidden or later costs on repair.....I would say "Excellent" Gd, RN, MSN
Read More On Citysearch mcdl 6/28/2007
Great service at a reasonable price.
I worked with Oscar on getting some work done to my vehicle. He explained exactly what was going to be done and quoted the price of the work. There were not any gimmicks or come ons or phone calls saying I needed other work. I will definitely be back.
Read More On Citysearch salernol 6/21/2007
Excellent customer service.
We have been taking our cars there for quite some time now. They do stay quite busy, of course, but always do top quality work.
Read More On Citysearch rsz1 6/20/2007
TERRIBLE
The quote I was given was at least $300 more than the qoutes I recieved from any other place. They charged me $150 just to tear my car apart and leave my parts in a box. They put the wrong tire on my car and refused to address the issue.
Read More On Citysearch akm24 6/12/2007
Great Service
Ben White Auto fixed my car and it was great. I liked the service and the quote was accurate. My roommate and I both use this location and reccomend it to all our friends. They'll even answer anything they can over the phone, and they don't make up stuff that's wrong and add it on like it's an emergency.
Read More On Citysearch mrthejacob 6/12/2007
Honest Auto Shop
I went to the Dealer to get my a/c fixed and they wanted 600 to do it. I brought my car to ben white and they did it for less than half the price. They were also very speedy about fixing it. I would highly recomend them and would definitley bring my car back for any future repairs.
Read More On Citysearch alexm1 6/8/2007
Finally, a trustworthy mechanic!
I was so happy after I left Ben White Automotive South that I called all my car-owning friends in Austin to tell them about my experience. My windsield wipers had been moody and sometimes wouldn't work at all. With the recent rains, it was getting dangerous. I called my usual automotive repair shop (I'm never pleased with them -- why do I keep going back?!?) and they quoted me a price of $200. ...
Read More On Citysearch rbeard 6/6/2007
Honest, Fair, and Trustworthy
I found Ben White through City Search and I was extremely impressed with their honesty, customer service, fairness, and committment to customer satisfaction. They are truly honest and possess the upmost level of integrity. For a single female, this is hard to come by in the automobile service industry. I finally feel as if I have found an establishment I can trust.
Read More On Citysearch xtaraestrial 5/24/2007
Great for Auto Repairs
I went to Ben White Automotive because smoke was coming out of my car. They were able to look at the car the day I called them. I gave them my best description of what was wrong and they took care of my car. I recieved my car in the next few days they gave me a good price. They also put up with my dad and I asking a lot of questions. I am sure that our inquisitive nature was annoying, but they t...
Read More On Citysearch laceykovar 5/22/2007
Excellent Work and diagnostics
A friend recommended Ben White Automotive and it's now the number one place that I will have repairs done to my car. I thought that both the service and feedback were very well done at great prices. I would recommend Ben White Automotive to all my friends.
Read More On Citysearch mj01 5/15/2007
So far so good
Our experience with Ben White Automotive has been good so far. They don't automatically jump to replace parts, so you don't feel like they are wringing you for money. I only wish that they were closer.
Read More On Citysearch jennifercummings2001 5/10/2007
Wouldn't trust anyone else with my car!
I've taken my car here twice within, oh, 6 or 7 months (PM on the timing belt, and brake work), and have gotten the best service on both occasions. Reasonably priced, too. Hey...if my landlady takes here car here, there's got to be a good reason. No wonder they're always busy! I'm not taking my car anywhere else. Kudos to Oscar and his crew for (another) job well done!
Read More On Citysearch davenaustin 5/8/2007
honest mechanics
The mechanic sent away for parts and didn't even charge me for labor! These guys are honest. I'll be back!
Read More On Citysearch wms326 5/7/2007
Superb Service!
Even though we took our truck in for a minor repair, we received excellent service from the start. When the repair was completed (which it was done in a very timely manner), Oscar thoroughly described what was wrong, why it was wrong, and what was done to fix it. Very nice to have that straight-forwardness. I would highly recommend Ben White Automotive to anyone!
Read More On Citysearch jameslee07 4/24/2007
Straight talking employees..
clean working establishment, employees explain everything in easy language, no hesitation no fabrication...straight talk all the way...reasonable prices...I will recommend my friends..
Read More On Citysearch majorvacation 4/23/2007
Excellent customer srevice
I have been using Ben White Automotive for 8 years. They do the diagnostics first and then let me know the cost up front. They have never gone over their cost estimate or misdiagonsed the problem. I drive 40 miles to get their service.
Read More On Citysearch dpickens2640 4/23/2007
Honest, dependable service
Everyone needs a doctor, a hair stylist, and a mechanic they can trust. Well these guys don't do hair, but the sure do a great job fixing my ailing auto. I go there for regular maintenance and when trouble arises. Every time, it is reliable, service that it fast and friendly.
Read More On Citysearch bottleboy1216 4/20/2007
Great repair and customer service
I am sending another review because I did not understant the "rate it" scale. I have been informed as to the repairs in language I can understand and pricing was explained fully. Oscar helped very much with the warrenty work that was done. Great Job
Read More On Citysearch mrow 4/19/2007
Very upfront & honest
Oscar is great. He explained everything very thoroughly and gave me all the details that I needed. They are very upfront and let you know what you need and let you weigh all your options. Very friendly! =D My poor old car was practically dead and they brought it back to life. I am very satisfied now. They worked with me, and even jumped through flaming rings to make me happy. Thank you so...
Read More On Citysearch aznsweety 4/17/2007
Ben White Automotive, great and friendly service!!
Honest , freindly and fast. They take care of my car needs and they don't pressure me to have unneccesary work done. I always leave very satisfied. Thanks Guys.
Read More On Citysearch gid07 4/12/2007
Good auto repair
Ben White Automotive is a great place to get your car repaired. They are honest, fast, guaranteed, and most importantly, will match competitors prices!
Read More On Citysearch benwhite 4/11/2007
Wonderful Fast Service
Ben White Automotive's south location has serviced my car three times this year already. They got my car in and out two out of three of the times with in twenty four hours. I highly recommend this auto shop for fast and efficient service.
Read More On Citysearch jyoung946 4/11/2007
Great Car Repair
Ben White Automotive is great. They have flexible hours, and the owner, Oscar, will shoot straight with you about what needs to be repaired. I highly recommend them!
Read More On Citysearch missionafricagirl 4/10/2007
Honest and upfront repair guys.
This was by far the best experience I've had at an auto repair shop. Oscar sat me down and ran through all of the possible repairs that could be done to my car as well as which NEEDED to be done and which were less critical. I was very satisfied with the work that was done to my vehicle, and will definitely continue to use Ben White Automotive in the future.
Read More On Citysearch drummy2 4/9/2007
Good service, no up-selling of repairs, prompt
I"ve been there twice and both times, they got to my car promptly, did a good job repairing it and did not try to up-sell me. In fact, they offered me lower-cost alternatives. I will go there again.
Read More On Citysearch ms1000 4/7/2007
great customer service
Being female, my experience with auto repair shops has not always been positive. Oscar is great to work with from making appointments to right pricing. I'm confident that my car is in good hands and I can trust that whatever needs servicing will be done right.
Read More On Citysearch sandralynnbowen 3/30/2007
Ben White Automotive-great people, excellent service
We have been Ben White automotive customers for over 5 years now and have been very pleased with the service that we have gotten on our personal fleet of cars. What is most beneficial is that they are careful to let us know what will be done, how much it will cost and frequently give us updates while the work is being done. They have always given great advice on what actually needs to be done. ...
Read More On Citysearch jkemppainen 3/27/2007
Superb service
Took my vehicle to another auto repair shop and they estimated the repairs to be around $400. A friend suggested Ben White Automotive. Took my vehicle there after work. They replaced a hose and my car is running good again. I will tell all my friends and family to bring their vehicles here first and foremost.
Read More On Citysearch bebomekest 3/25/2007
great customer service
they had great customer service. friendly and knowledgeable. i felt like i could trust them with my auto repairs. i got my radiator replaced, and they did it quickly and also did a good job. i haven't had any problems since.
Read More On Citysearch coffeelicious 3/19/2007
Great for a college girl
This was a great shop for me beacause I'm a student and a girl. I felt safe that they weren't taking advantage of this fact. The service was great and I felt like a top priority. The location was great too, because there are 3 bus lines that run directly from campus to a few blocks away from the shop.
Read More On Citysearch kelbelmichelle 3/18/2007
Fast Friendly Service
I just moved here from San Diego and was looking for a reliable mechanic to take a look at my Xtera. I had been told by several others back in California that I needed my brake rotors replaced. My car is 4 wheel drive so it is quite expensive for this kind of work. After calling around and getting quotes I took my car over to Ben White and not only were they the cheapest they were also fast an...
Read More On Citysearch storm28 3/13/2007
They rocked
i was in a bad situation, i had just returned from a funeral in the middle of finals and my fuel pump took a dump, i couldnt get there to take care of all the paperwork after my car sputtered to its nap.....they worked with me getting my vehicle to the shop, took care of what needed to be tended to and got me back home for Christmas, these guys are high quality.
Read More On Citysearch wbw_4 3/12/2007
I can't believe how lucky I was to find this place!
I was hours away from spending close to $900 dollars to get the compressor on my a/c replaced at the chevy dealership. I decided to get a second opinion and came to Ben White Automotive per a friend's suggestion. Their shop was nice and clean and the people I delt with were nice and HONEST. They found that there was actually nothing wrong with the compressor at all - it was a simple problem of...
Read More On Citysearch sprtysis 3/9/2007
Good Peeps!!!
They are very straight and honest good peeps!!! They are not above doing a simple repair when a simple fix will do. They explained the more proper way of repairing my vehicle, but the simple fix is where I needed to be for the time being. I will return for the additional work.
Read More On Citysearch tommicles 3/9/2007
Honest people
I've taken my car here multiple times. If there's something wrong with it, they fix it quickly, and at a good price. If my car is just getting old and noisy, then they tell me I don't need any work done. They've even done minor little fixes for free! You can tell by talking to the people there that they wouldn't take advantage of you, even if it's obvious you don't know anything about cars. ...
Read More On Citysearch juvechuck 3/8/2007
Fast and Great work
Everyone in are family uses Ben White Automotive for car reapir and no one has ever had any problems with the work that has been done. That is why we keep coming back. They are friendly and always willing to explain what is going on and they never try and get me to have work done that is not nessary.
Read More On Citysearch donmickey 3/8/2007
Honest friendly service
After the shop I used to go to closed, my roommate told me about Ben White Automotive. He had taken his car there for a problem with his struts. They could have told him that new struts were needed and he never would have thought otherwise, but instead they told him all it needed was for the strut mount to be tightened, which they did without charging him. The fact that they could have charged h...
Read More On Citysearch tessarenee 3/7/2007
Good Honest Mechanics Are No Longer Hard To FInd
I was brand new in town.....my 2nd day to be exact.....i knew no one.....my car came off the moving truck.....and after the battery was hooked up......i discovered that the car was not running properly.....having been charged an arm and a leg by a nationwide service chain......to repair what i later found out was simple fix....i was thankfully referred to Ben White by a neighbor.......they reset ...
Read More On Citysearch becsha 3/6/2007
It's even good not doing business with them ...
I took my car in recently with a laundry list of problems that needed fixing to get it back in reliable shape. After inspection the quote was considerably more than I wanted to spend on the vehicle, but each item on the quote was explained fully, and I never felt like I was being pressured into unnecessary repairs. I was provided with options to decrease the cost, by eliminated the recommended,...
Read More On Citysearch kylejones 3/4/2007
great auto shop
I've live in Austin for 2 years now and finally needed service on my car a few weeks ago. Word of mouth and surfing the internet led me to Ben White. They were up front with exactly what needed to be done. I definitely recommend Ben White Auto.
Read More On Citysearch csdd3rd 3/2/2007
Finally a mechanic we can trust
I am not sure I can add anymore compliments to Ben White Automotive than what has already been provided by numerous customers. In short, they operate a shop that is ethical, professional, and knowledgeable. I will only send my car there and have recommended them to everyone I know. Car repairs dont have to be a nightmare anymore! Go see Oscar and you will understand......
Read More On Citysearch steve_stoeltje 2/28/2007
Best Auto repair shop
I have been using Ben White Automotive for over 10 years. They have always been up front and clear with me about the repairs with about which repairs are needed and which ones are recommended but not necessary. They have never tried to add on a service that was not necessary. Even though we live out by Lake Travis, we go the distance into Austin to have our vehicles repaired by them.
Read More On Citysearch zlady1965 2/23/2007
Ben White Automotive
Ben White Auto is always reliable more so than those other guys who start with a "Fire" and end with a "stone". I feel like Ben White just tries to get your car fixed without all the extra fees and stuff. Good place to get your car fixed.
Read More On Citysearch phildramirez 2/23/2007
Ben White automotive is a Highly Recommended auto repair shop
I am new to Austin and I was looking for a good reliable auto repair shop because my Nissan Maxima needed new CV Axles. A co-worker recommended Ben White Auto Repair shop. I got on the Internet to get directions to Ben White auto and also read most of the reviews. I was surprised to see so many ? HIGHLY RECOMMENDED? rating by satiesfied customer. So I toke my car to Ben White auto and after inspe...
Read More On Citysearch gsementilli 2/19/2007
Friendly, Honest, Straightforward and Very Helpful!
My engine recently locked up on me, and I had it brought into Ben White Automotive to get looked at. They did what they could to get it freed up, but it was, unfortunately, a lost cause. The upshot is, they didn't charge me anything for the work they put into it, and let me keep my car on the lot for a few days until I could find out where I needed it towed. I was treated with courtesy every t...
Read More On Citysearch luposapien 2/19/2007
Exceptional Service
I went to Ben White Auto to get a second opinion on whether my car was leaking power steering fluid, which requires a very expensive repair. Though busy, they squeezed me in early, and actually took me to my car to show me the details. They found no current evidence of a leak, and while they said a repair may be necessary eventually, they never pressured me into having any work done. My only ...
Read More On Citysearch csmember07 2/16/2007
Informative and Reliable Auto Service
Each time we've been to Ben White Automotive we've been happy with the service and felt that they were being reasonable, honest and straight-forward. They explain how things work when I don't understand. Not being a mechanic myself, I do appreciate their informative nature and the fact that I can trust them.
Read More On Citysearch doriepickle 2/13/2007
Good and honest mechanics
I highly recommend Ben White Automotive. They are always happy to explain the problem and service is always fast and friendly.
Read More On Citysearch alicia75 1/30/2007
fast and friendly service
I have found Ben White Automotive to give excellent service and do great work on any automobile. They are honest and will get you back on the road very quickly.
Read More On Citysearch med8 1/29/2007
very helpful auto service
Due to intermittent electrical problems I could only get my car half way down the long block leading to their location, but they performed the desired maintenance at a perfect price! You might say they went out of their way to help.
Read More On Citysearch temcdowell 1/28/2007
There is a reason there are so many good reviews here.
It's because these guys are so great! I tried them out based on the reviews here and am so glad I did. I just recently had some work completed, Oscar went through every detail of the repairs, what definitely needed to be done, what could wait, etc. He was honest from the start and I felt confident in making the final decisions about what repairs were needed. Car repairs can be expensive, but ...
Read More On Citysearch btrout 1/26/2007
Great customer service
Having my heater repaired at the Ben White Automotive has been a pleasant experience to me. They've done the decent job fixing it. Price is reasonable and people are highly friendly and willing to help you out. Of course they absolutely know what they are doing also.
Read More On Citysearch nobrain 1/9/2007
Great customer service.
The customer service (Oscar) was excellent. I went in for a couple routine repairs, and was taken care of every step of the way--the estimate was right on, too.
Read More On Citysearch rlowrie 1/9/2007
Oscar's pretty cool
Ben white automotive is a good place to have your vehicle repaired. They also have cost saving incentives which I also appreciate.
Read More On Citysearch hdebo 1/9/2007
our truck is there right now for a brake job.
oscar has really done a excellent job of helping our family take care of our cars. we will always bring our autos here ,to people we trust to fix them.
Read More On Citysearch festus 1/5/2007
Peace of Mind
We all hate to take our cars to have them repaired, However when you can't do it yourself you can count on These gus to treat you right. The price was a little higher then I had hoped for, but isn't always that way? It was worth it and Ocsar gave me some tips on how to svae on my bill in the future by using there Preventive MaintenancePprogram. Thanks Guys I will be back.
Read More On Citysearch kidnicholas 1/5/2007
reliable repair shop
I brought my Saturn for "check engine light." Since it was end of the year, I have my car checked for the signals shown and broght it back to my place. I was really nervous how much it would cost me to fix this but after talking to technicians, I felt relieved because they know what they are talking about. It's hard to find, so I reccomend to check google map as close as possible.
Read More On Citysearch mazdadude 1/4/2007
big job that they got right
my van had been running poorly and they were able to figure it out and give me a dead on estimate... I am switching to them from a place I had been using for years after the other guys were $700 off on an estimate.
Read More On Citysearch bondav 12/21/2006
Great shop for your car repairs
These guys did a great job, they replaced a timming belt, water pump, and a whole lot of other little things at the same time. They were honest, and fixed a few other minor things for me without chrging me a bundle. I will definitely be back, and will recommend it to my friends.
Read More On Citysearch tom634 12/14/2006
Excellent diagnostic and repair work with unquestionable honesty too--an unbeatable combination.
My wife and I have trusted Tomas Dalin as our mechanic since he worked at the old Sunbeck's Automotive on South Congress, as far back as when I was driving my spiffy '75 Mustang Mach I. Besides that Mustang, Tomas and his shop have allowed us to get hundreds of thousands of miles out of our '75 Cougar, '78 Granada, '81 Accord, and '92 Explorer as the years went by. Our present '99 Civic is at 150...
Read More On Citysearch miafla 12/11/2006
Great with broken cars!
Great service, understanding employees, honest mechanics. What more could you ask for in a car repair place? These guys have treated me wonderfully over the last few months as I slowly finished off repairs neglected during a bout of unemployment. They lay it out -- what you HAVE to fix, what can wait, but not too long, and what you can put off 'til the money comes in. I've had excellent exper...
Read More On Citysearch jaciem 12/7/2006
Best Auto Place in town--worth it to be a repeat customer
This guys are great! Every time I've taken my car in they've been friendly, fast and happy to explain everything they found and did for me. Some auto repair places will talk over a woman's head, thinking she doesn't know a thing about cars...but these guys always treat me great. They've always been quick, always under the estimate they give me, and always willing to help me or my boyfriend ou...
Read More On Citysearch deanderthal 12/7/2006
Great Customer Service!!!
Oscar and his crew are great! I have taken my car to them 3 times in the last 2 years, they have always treated me like I was part of the family. I am always leary taking my car to someone since I am a women some mechanics treat me like I don't know what I am talking about, not Oscar he tells me what needs to be done to my car no more and no less. I am recommending BWA to everyone I talk to. Ke...
Read More On Citysearch jazthetaz 12/7/2006
Trustworthy car care
I went to this place for the first time because I saw their commercial. I thought it was like any place, a car place that was going to screw me over. I have had that happen on more than one occasion. They did a few minor fixes, and when a big fix came I compared the prices and what needed to be done to a mechanic that was out of town, but I had a good relationship with. He backed up all their...
Read More On Citysearch lmoffatt 12/6/2006
Ben White Automotive great service
Ben White Automotive is always clear and up front with their customers. The service is always done fast and on time.
Read More On Citysearch alaina22 12/1/2006
Thorough analysis; ready on time; good customer service
I took my car in for a cam belt replacement and concerns about the front axles and brakes. Oscar and crew changed the belt, then checked out the axles and brakes. The axles were okay. They told me exactly what work was needed on the brake system. They also discovered that the battery was weak and needed to be replaced. Even with the additional work, the car was ready on time.
Read More On Citysearch willwhitetx 11/30/2006
South Austin's Best
Ben White Automotive has met or exceeded my expectations each time I have needed to use them for car repairs. Oscar's customer service style is straight forward and he knows his stuff. I recommend BWA to friends and family a lot. Give them a try and see for yourself.
Read More On Citysearch discman 11/30/2006
The "Mechanics" no longer a scary word
If you are a leary about mechanics as I am look no farther. Ben White will treat you like family. They explained what rhey were doing what needed to be done and why. I never got the feeling that they were trying to add on more work than what was needed. They will even let you know if there is a cheaper way to go. Ben White Automotive is my choice for all my mecanical needs. Thanks
Read More On Citysearch jamesrcleveland 11/27/2006
Great Automotive place
You guys are great very honest and able to get me in on short notice even on the day before thansgiving.
Read More On Citysearch flamingoq7 11/22/2006
Car service repair and oil changes
I love this place! The manager, Oscar, is great and very helpful and honest. I had always taken my car to a fast oil-change place and it was leaking oil. I took it here, where they use the best oil, and no leaking, no having to top it off before my next change, and it wasn't more expensive! So, thanks, everybody. Any repairs I've had done here are done well, quickly, and in many cases less e...
Read More On Citysearch bluestartoo 11/21/2006
best automotive service and repair
Ben White Automotive pairs world class customer service with unparalleled auto repair knowledge to provide an excellent auto repair experience for their customers. Whether in person or on the phone, the frontman Oscar is professional and helpful, putting people's minds at ease when facing a usually unplanned expense. I have total confidence in the abilities of Ben White Automotive and will defi...
Read More On Citysearch sashamc 11/21/2006
Competent, Honest, Reasonable
Had my 30k service plus a brake job done there. No surprises - they did a great job for a reasonable price. Very cordial and service was fast. Highly recommended.
Read More On Citysearch gshymkiw 11/18/2006
EXCELLANT CUSTOMER SERVICE
THEY DO THE JOB RIGHT THE FIRST TIME AND AT A REASONABLE PRICE. THEY TREAT YOU LIKE FAMILY AND NOT JUST A CUSTOMER. BEN WHITE AUTOMOTIVE DOES ALL ARE REPAIRS.
Read More On Citysearch kellygibsonsr 11/16/2006
PROFESSIONALS WHO KNOW WHAT THEY ARE DOING AND GET IT DONE RIGHT THE FIRST TIME!
WHEN I LISTED THE PROBLEMS MY CAR HAD, BURNING BLACK SMOKE, IDLEING TOO HIGH, I WAS VERY PLEASED TO HAVE MY CARE RETURNED WITH NO MORE BURNING BLACK SMOKE, MY CAR WAS NOT IDLEING TOO HIGH, BWA REPLACED MY COMPUTER WHICH WAS CAUSING MANY PROBLEMS TO MY CAR, AND I WAS GIVING DISCOUNTS WHICH HELPED ME FINANCIALLY AS WELL. I WAS ALSO GIVING FUTURE DISCOUNTS. BEN WHITE AUTOMOTIVE IS HIGHLY RECOMMENDE...
Read More On Citysearch santosmi 11/16/2006
Excellent service at a fair price.
Great service from these guys. Oscar was helpful and it was obvious that the staff was knowledgeable. The price was fair, not on the cheap side but not on the expensive either. Overall I was very pleased with my experience and will be giving them all of my automotive business from here on out. Good/honest mechanics are really hard to find and these guys are great!
Read More On Citysearch mblair007 11/14/2006
Truly an Honest Oaisis in a Jungle of Automotive Wolves !
Oscar and the crew are very forthcoming about how to best provide the services that you NEED, and only the services you Need. They are a refreshing change from the usual shop, which is mostly interested in getting you and your vehilce in the door and torn apart. The location is easy to find, the hours are convenient and they can get you the "shop" rate on a tow from Pinky's American Towing if y...
Read More On Citysearch mahasamatman3 11/14/2006
Great Auto Repair
On the way back into town from a trip, we started experiencing car probolems. SInce we had never had auto work done on this car in Austin, we had no idea where to turn for help. We logged onto CitySearch and came across Ben White Automtaive. We were immediately impressed with it's high scores and the glowing reviews by other customers, and I am delighted to say we were not dissapointed! Oscar too...
Read More On Citysearch klagaza 11/14/2006
Quick and honest work.
Always honest about work needed to be done. Tell you what needs to be done versus recommended. Work quickly to return your vehicle to you.
Read More On Citysearch matte23 11/10/2006
Most Trustworthy
I have taken my suburban every time it needs work done. I know I can always depend on Ben White Automotive to get the job done right. They are also very informative and never leave you out in the dark when it comes to the repairs of your car.
Read More On Citysearch abg919 11/8/2006
Recommend for Good Service
Ben White Automotives crew, from the ownership, to the technicians, have always taken good care of my vehicle. Even in the case of human error, when you can really judge what a shops character really is , Ben White Automotive steps up to the task. I have taken my vehicle back numerous times for service, each time I leave totally satisfied.
Read More On Citysearch maldonadog 11/8/2006
these guys do great work
I have had a few different cars repaired here and they have always done a great job. Highly Recommended
Read More On Citysearch wazzup 11/6/2006
A pleasure doing business
Every person I talked with at Ben White Automotive was very polite and friendly. When they were unable to get my car back to me when I needed it to go to work, they paid for a rental car that I could have for 24 hours. They tried to help me make the best decision as to what I needed to have done to my car (making sure I would be covered by warranty for the longest time). So far my car is working ...
Read More On Citysearch voth 11/5/2006
Great friendly service
Really enjoyed working with the people at Ben White Automotive. Very reasonable and fair. They do everything they can to help you. Friendly. Down home folk!
Read More On Citysearch beanswirls 11/5/2006
My car was "Oscarized"!
I've known of this shop for about 4 years, and during the past three years I have had my '95 Plymouth serviced there and have always been impressed by the automotive "know-how" displayed by the shop manager, Oscar; even more impressive to me is his willingness to check his knowlege involving difficult problems with that of the expert mechanics working with him. All the work done on ...
Read More On Citysearch labreeze 11/3/2006
Honest, Reliable & Friendly
No BS here! These guys deliver every time, and stand by their work! They fix what needs to be fixed and make recommendations about future service calls. No pressure or hard-sell, and they never try to sell extra add-on junk you don't need. I've been taking my Jeep here for 3 years, and have always been 100% satisfied. They even set me up with a rental car at no charge. I'll be back! G Oakes
Read More On Citysearch groakes 11/2/2006
Never knew I could be this calm after getting the car fixed!!!!!
These people are sooooo nice. After a local car audio shop broke my heating/AC system while installing a radio, and failing to take responsibility for it, it was truly soothing to deal with Ben White Automotive. They explained to me what had happened, charged me NOTHING, turned on heat for the winter, AND offered to flip it back to AC when it gets warm again!!! I feel like I don't have to drea...
Read More On Citysearch amyb5984 11/2/2006
HONEST WORK!! FAIR PRICES!! GREAT JOB!!!
Ben White Automotive on E. Ben White keeps my 8 year old car on the road. I know very little about "cars with computers", and I know I can trust these people to do what it takes to make sure I am safe on the road. Never pushy, always informative, always polite and NEVER trying to take advantage of my lack of knowledge. These people will go out of their way to help if it's within their ability to ...
Read More On Citysearch marileigh 11/1/2006
Great Customer Service and great automachanical work
I have been coming for years to Ben White Automotive, I believe not long after they opened. I have never had to have the work re-done or brought back to finish up. The "old fashioned" customer service without all the bouncing around from person to person, no double talk or put on hold and left there, numbers to push to get bounced and actual call backs when necessary (Not forgotten). So many bu...
Read More On Citysearch jgillis 11/1/2006
People you can trust
I am a new Austin resident, so it was really nice to find people I could trust to work on my car. Thank you Ben White Automotive!! Sincerely, Lindsey Edwards
Read More On Citysearch brockandlindsey 10/31/2006
Great Service
I only just recently started going to Ben White Auto, but since I have, I have not been disappointed with their work. Their employees are helpful, their service is reasonably priced, fast, and some of the best in town, and they try to help you out as much as possible. I will continue to and have been recommending them to my friends and coworkers for whenever they have trouble with their car.
Read More On Citysearch brian_q 10/31/2006
Ben White saved me BIG BUCKS
Oscar, Ben White's automotive service writer saved me big bucks. I took my son's car to Ben White since the radiator was leaking. Oscar researched the problem and found out from the manufacturer that the radiator was being recalled due to seam defects. Oscar got me a new radiator at no charge and recommended that we put a lower pressure cap on the radiator. The lower pressure radiator cap wi...
Read More On Citysearch hruska 10/28/2006
Fast friendly service
I was impressed to find a shop that still maintains a working knowledge of older model cars. All staff was very helpful and friendly and the work that was done on my car was quality and fast.
Read More On Citysearch mammabear4 10/27/2006
Best auto shop in austin!
oscar, adrian and the team there are VERY good, honest, direct and knowledgeable people. i trust them with all our cars, from my wife's subaru to my tahoe and our classic cutlass convertible. these guys are the best!! i highly recommend them.
Read More On Citysearch mojomorris 10/26/2006
Great place to fix a car!
Oscar is great, everbody there goes the extra mile to get the work done right! He even offered me a ride home when my car wouldn't be fixed in one day.
Read More On Citysearch richardbrown 10/26/2006
Helpful, friendly and patient
I have had a great experience with Ben White Automotive and would recommend them to anyone looking for that permanent mechanic. Recently our mechanic retired and in the search for a new one, we have had a lot of stress trying other mechanics. Oscar at Ben White Auto was very helpful over the phone and in person and was very patient with all of my questions about the car repair. We took our car in...
Read More On Citysearch msolis2 10/25/2006
Easy, fast, honest
I recently moved to Austin, and I didn't have a mechanic. I read the reviews of Ben White Auto on Citysearch and decided to try them. I was very pleased with the quick service that I received. The mechanics were honest and did not try to take advantage of me. I will return in the future.
Read More On Citysearch chalupa6 10/23/2006
Best Automotive repair shop that I have found.
Best Automotive repair shop around, honest, won't sell you a bunch of stuff you don't need. Oscar very honest about what your vehicle needs and doesn't need. I had a reman. engine put in and also I had some trouble with my Jeep stalling on me. Another shop wanted to cut wires, but Oscar and his crew got right on it w/o cutting any wires. The Jeep drives like a new one. Also the recommend that I g...
Read More On Citysearch rwmiller 10/21/2006
Honest & profressional work!
My experience with Ben White Automotive has been very positive. Paul (Business Mgr.) has always taken the time to explain my options and the warranties that come with the different options. The work that Ben White Automotive has done on my automobiles have always outlasted the warranties. Great professional work. Thanks! David Mazariegos
Read More On Citysearch dmazari 10/20/2006
Friendly, Helpful, and Highly Recommended
I spoke with them on the phone before I went into the shop, because I was worried about geting my car repaired, but they were very friendly and helpful, so I decided to go in. Once I got there, I had a very brief wait before getting the news on my car (which turned out to be a very simple thing to fix- a problem with a recent oil change at a less-than-reputable place). It turned out that the pr...
Read More On Citysearch amfreiman 10/19/2006
Great Customer Service
They're great! Friendly and qualified service. They even have a partnership with a nearby car rental agency that will give you a discount on a rental while your car is in the shop. Very convenient. Their website is also very helpful in providing information about cars for those who don't know much about them. Highly recommended.
Read More On Citysearch anna6bball 10/18/2006
The best auto repair facility in the Austin area
I have been doing business with Ben White Automotive for the past 10 years. I have always found them to be honest in their business dealings. They have highly qualified technicians that perform excellent automotive repair. I have full confidence that when they tell me that my car needs a mechanical repair that it really needs to be done. When I let them know that I am running low on expendabl...
Read More On Citysearch mhogan53 10/17/2006
Auto service good, customer service needs help.
We took our vehicle to the Ben White Auto-South in response to a postcard ad for their Fall Special. The service they provided was fine, especially at the promotional rate they charged. Although we were happy with the work they did, the gentleman who handled all of our customer service was helpful enough when we dropped our vehicle off, but in such a rush when we picked it up, he left us with a...
Read More On Citysearch loftlife123 10/11/2006
great custmore service
I had great customer service, I liked that fact they listen to what is wrong with your car and they see what they can do for you. welling to work with you money wise/
Read More On Citysearch t_wall 10/9/2006
Best auto shop
Highly recommended. Though it took me 45 mins to reach here, but thats because I am a naive driver. Oscar, the owner/manager is really good at helping customers. The employees are very nice, and the cost is reasonable.
Read More On Citysearch manishsaggar 10/9/2006
Awesome Auto Repair!
I had the most unbelievable experience at Ben White Automotive. I ran my Corolla up on a curb leaving work really mad a few days ago and brought my car in because it was making awful noises. Oscar, the owner was great on the phone and even better (and really funny) in person. They not only fixed my car but did not charge me. (I am not making this up) Seems that I ran up the curb a bit harder than...
Read More On Citysearch monalisa7 10/6/2006
The best auto repair experience a girl can have!
I was so fortunate to have found Ben White Automotive. It is very close to my job, the employees are very nice, and the cost is reasonable. Being a female, I am always concerned about getting ripped off; being a business professional, I am concerned about being without my car. Ben White Automotive has resolved all of my issues regarding my 2001 out of warranty car service and repairs. They ev...
Read More On Citysearch txtootsie 10/3/2006
Great Automotive repair place!!!! A+++
I've been going to BWAuto for a couple of years now and I have ALWAYS had spectacular service there. Their estimates are always spot on and sometimes the final bill is even less than the estimate. I have never had a bad experience with BWAuto. They are always very friendly and timely in all repairs. I have never had it take more than an 8 hour work day to have something repaired and back in w...
Read More On Citysearch m_m_chelle 9/29/2006
great customer service
I was very impressed with Ben White Automotive. I dropped off my car in the afternoon, and it was ready by the next morning. The staff was quite helpful and very knowledgeable. I also found the price to be reasonable. I would recommend this business to anyone in need of quality automotive service.
Read More On Citysearch rtd2007 9/28/2006
excellent customer service
Communication concerning repairs and all options were discissed prior to repairs being done were excellent. Repairs were done on time and at the price quoted.
Read More On Citysearch eluna 9/26/2006
Great customer service
Ben White Automotive did only the repairs that I needed. Another automotive shop quoted me a much higher price along with a lot of unnecessary work on my vehicle. Ben White Automotive fixed my vehicle quickly and explained to me what the actual problem was and how they fixed it. I'll definitely go back to this shop.
Read More On Citysearch alex6852fbwa 9/25/2006
Very honest
I went to Ben White Auto and had at problem with my car corrected for 10 percent of the quoted price from Firestone because Oscar at Ben White Auto only fixed what needed fixing, instead of adding extra service to increase the price. I definitely recommend this mechanic!
Read More On Citysearch candaced 8/23/2006
good work, reasonable prices, and no baloney
I've dealt with these guys for about 10 years, and they are reliable, don't try to sell you a load of *&%# you don't need, and the mechanics are all ASE certified plus. Oscar will take good care of you. I wouldn't take my vehicles anywhere else!
Read More On Citysearch tjwood 8/21/2006
Great customer service
After taking my car to Ben White Automotive on Ben White Blvd. since Dec. 2002, I can recommend it without reservation. Friendly, customer service and dependable workmanship are in store from minor jobs, such as oil changes to major ones like tune ups, brakes, struts and axle shafts.
Read More On Citysearch yolanda_delgado 8/17/2006
Professional, Considerate car repair!
While traveling through Austin, I noticed my car had a coolant leak when I stopped for lunch. Not knowing any repair shops in the area, I searched the internet. I entered "Automotive Repair in South Austin." Not wanting a large dealership, or one of those "chain stores," I found Ben White Automotive. Their web site was impressive and very informative. They are ASE Certified, offer Nation wide wa...
Read More On Citysearch magnet01 8/17/2006
trustworthy auto repair
5 members of our family have been using Ben White Automotive (South) for auto repairs for 10 years. They have proven themselves to be personable, professional, and accurate in their quotes for both prices and time. If the car only needs an oil change, they say so. If it needs more they clearly explain what and why. After explaining an expensive repair estimate, when asked, they also honestly...
Read More On Citysearch nolesmom 8/15/2006
BEST CUSTOMER SERVICE/MECHANIC
As a single woman, it's really hard to come across an honest automotive shop, much less an honest mechanic. Well I have found both in one place. After talking to over seven different automotive shops, Ben White was my last and final stop. There I found not only great customer service through their service writer Oscar, but a fine mechanic named Adrian. They treated me as a person and not just as ...
Read More On Citysearch cynren 8/13/2006
Great service, great prices!!!
They get you in quickly. They take care of you in ample time. It didn't take long to get my vehicle back. They actually take you in the garage and show you what is wrong with your vehicle. Then when your vehicle is finished they show you the finished product. I believe the pricing is definitely affordable. This place is great, try it!!!
Read More On Citysearch helenajane 8/10/2006
AND YOU THINK HE'S GOOD AT WORK!
Oscar is even better at home! He's a great cook! On the grill or in the kitchen. From Ribs and brisket to Gumbo and Fish. He loves life. He makes me (his wife of 23 years) and his daughter (17 years old) honored to receive his love and attention. We call him "Superman" due to the quality results of anything he puts his mind to. He loves to offer the best he can towards his work, his client...
Read More On Citysearch caroljoyce 8/10/2006
Best Customer Service
This is the type of shop where the staff not only gets to know you on a first name basis, but they also take care of your vehicle with pride and more importantly with integrity. I have had a relationship with Oscar and Adrianne at this location for a few years now and I take all of my personal and work vehicles to them for service. If you want the feel of a home town service in the city (Austi...
Read More On Citysearch stuo 8/9/2006
The Facts
Well run professional repair shop. Clean, friendly competent people. No one else touches my familys cars.
Read More On Citysearch tomasdalin 8/5/2006
Overpriced
I think they are way overpriced. They replaced a front door actuator in my CRV that I found to cost $60 online and charged me $170.
Read More On Citysearch solero10 3/31/2006

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