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Austin Shoe Hospital Reviews

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Reviews from Citysearch

Overall Rating

1. Best L'il Shoe Repair Store in Texas!
   
   Read More On Citysearch by Jardin Blanc at Citysearch 5/25/2011
2. Best Leather Repairs in Town!
   
   Read More On Citysearch by coffield1914 at Citysearch 5/18/2011
3. Austin Shoe Hospital Brings My Shoes to Life
   
   Read More On Citysearch by melsmo29 at Citysearch 5/16/2011
4. Not What It Used to Be
   
   Read More On Citysearch by MomInAustin at Citysearch 2/20/2010
5. Disappointed
   Poor sluggish customer service. I brought in a leather boot to have the zipper fixed, and they charged $50 and didn't even replace the zipper. Next time I tried to zip it up, it still didn't work. Got a refund, but it took some effort on my part.
   Read More On Citysearch vintage21 6/21/2009
6. BEST shoe service EVER
   Found myself in a situation of leaving my fixed shoes at downtown location that was closed on a Saturday. James worked some kind of magic and got my shoes from the closed "sister" store and bought them to his store where he also fixed a few things that were supposed to be done also. You don't get service like that anymore. Would highly recommend. AND my shoes look FAB.
   Read More On Citysearch vintageshoes 6/7/2009
7. Week turnaround for shoe shine?
   Took a standard pair of black dress shoes here to be shined on a Wednesday afternoon, and the attendant told me to come back Friday after 5 to pick them up. I arrive Friday at 5:30 and he tells me there is a problem. He brings out two different black shoes, and asks which one is mine. He says it is not a big problem and he will definitely have this solved by the next morning, telling me he would ...
   Read More On Citysearch Citysearch User 10/22/2007
8. fine for shoes I guess, but DO NOT take a handbag there
   I took a moderately expensive bag to have its strap shortened. The original strap had a buckle, and I wanted the strap shortened and the buckle removed. This should've been simple, as one side of the strap was plenty long enough to create a strap without a seam. But when I went to pick it up, he'd shortened the strap by cutting into the longer side and leaving the buckle there, so that it was ...
   Read More On Citysearch macandcheese 3/30/2007
9. Excellent work in a short amount of time
   I had a pair of shoes that were perfect, except for needing them strecthed and softened a little bit. The cost was very affordable, around $16 for the pair. I took them to the shoe hospital where they were ready in 2 days for me. The service was wonderful, the shoes were in excellent condition when I picked them up, and they have locations all over Austin.
   Read More On Citysearch Citysearch User 11/28/2005
10. Need Shoes Repaired?
    I took my favorite pair of boots here to be resoled and to have one of the zippers fixed. They did an excellent job at the repairs and for a reasonable price. I paid a lot for my boots and when they had problems I had been scared that I would have to get rid of them. This was a great option!!!
    Read More On Citysearch Citysearch User 11/14/2005
11. Great Place to Keep Old Shoes Looking New
    I had these indian sandals for over 3 years but ruined them one night in a night club. I always hear advertisesments of this so I gave it try. They did a great job with the sandals, and seem to put a new life on the sandals. Plus, they gave me whole alot of tips to keep them looking new and taking care of them. The service can be pricey but go in there and kind of know what you want to do, to...
    Read More On Citysearch Citysearch User 4/18/2005
12. barebones service
    I support the idea of shoe repair places. Unless your shoes are really cheap, getting them fixed will always be cheaper than buying new ones. I do not have any experiences with the other affiliates of the Austin Shoe Hospital. I was somewhat dissatisfied with the service at the Windsor Rd. branch, though. They seem to care more about their profit than about their customers satisfaction (even tho...
    Read More On Citysearch Citysearch User 4/7/2005

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