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Stopping in Kruger's is a pleasure each and every time! The folks there are so helpful and make great recommendations.
I especially appreciate getting watches or jewelry cleaned or repaired. Sam and Wyatt have both worked magic and made my tangled chains or loose stones like new again. I love the experience of coming into this store. It's like being in another time.
My fianc? and I had an incredible experience shopping at Kruger?s. We worked with Jennifer, who is amazing! She helped us throughout the entire process. She was friendly and efficient. We looked at several other stores, prior to going to Kruger?s. We really wanted something unique, but still classic and found the perfect thing. David, the Owner was friendly and very helpful. He was willing to wor...
Zoie and Jennifer provided amazing service over a period of two months while details on the engagement ring were getting worked out. Will definitely come back to them in the future.
I received a special ring from my boyfriend this year, and would only take it to Kruger's for sizing. When I went to pick it up, I was OVERJOYED by the craftsmanship. It was a simple task, but one I would only entrust to a truly professional team.
Thanks!
I spoke with David Kruger about having some earrings made and his jeweler (Sam) came through with a great idea, and the finished product looked amazing. I'm already planning on getting some more earrings made from them. They had definitely never made any earrings like these before but weren't hesitant at all. When Sam began he even asked if I had a specific timeframe in which I needed them. I...
My husband upgraded my engagement ring for Christmas- a total surprise to me. David & Rachel worked with my husband to choose the perfect diamond- even buying back my initial diamond from 9 years ago. They resized & re-dipped my rings and they look better than ever! If that wasn't enough, they took my old diamond and put it in a pendant and gave it to my husband to give to me. Who does that? ...
As we stood in Kruger's doorway to shield ourselves from the cold at the Thanksgiving Day Parade, my 6 year old grandson saw the beautiful boxes displayed in Kruger's windows and stated how much his mother would love that "TREASURE BOX" for Christmas. TIme passed and on Christmas Eve, I said, "it's Christmas Eve, Matthew, aren't you excited?" He said "No" and started crying. He had not been able ...
I had them reset a stone in a new ring. price was very reasonable. Their jeweler does high quality work.
Kruger's is a family-owned store that has been doing business in Texas for over 100 years. That kind of staying power said something to me right off the bat. I walked in one day and was greeted by Zoe. She politely asked what she could assist me with and I informed her that I was looking for a bridal set to give to my now fiancee. (She's the one in the picture that looks a whole lot better th...
I recently was in the market for an engagement ring and I stumbled across Kruger's in the Barton Creek Mall. I didn't really know what I was looking for but that quickly changed. With no pressure at all, Melvin explained to me how to judge a diamond. He spoke to me in terms I could understand and didn't try and throw out jargon like some other places I went. I have to repeat that he put no pressu...
I had been looking for a ring for it seemed years, as soon as i walked in the front doors at Krugers I knew that it was going to be the place of i would shop for a very long time. My first steps in the very comfortable shop i was greeted by an employee and helped right away. I went back to the shop several times trying to make a decision on which ring was the perfect one for me and my loved one. ...
I worked for David Kruger for a few years and loved every minute of it. When it comes to a business that really knows about customer service, this is the place. The downtown location is a very special store with some of the friendliest employees in town. Although it has been over ten years since I worked for David, I can't stop going back there. The reason I am writing this review is because...
Yesterday, my wife and I walked into Mr. Kruger's jewelry store while visiting Austin TX. We had noticed a diamond in the window.. Zoe and Jennifer welcomed us as though they had known us for years. They answered several of our questions in a no-pressure cheerful manner. Mr. Kruger came out from the back to answer some of our questions. After several minutes of patient help, we decided to "t...
I have never written a review in my life, but I have to spread the word about Sam at Kruger's on Congress. I have lived in Austin for 13 years, but never found a jeweler I trusted with confidence. When my wedding ring needed new prongs, my hometown jeweler recommended David Kruger. David's jeweler, Sam, not only fixed the prongs on my 9 year old ring, he repaired the damage caused by my band r...
I went shopping for an engagement ring on Valentine's Day with my fiance. The place was packed with shoppers of all types. We were immediately greeted and made to feel welcome while we waited. Anna ended up receiving us with a joyful smile and bubbly attitude which made us feel completely relaxed. We hadn't really shopped seriously before this day and went through every type of setting - Anna...
I had already bought a ring at another store that ended up filing Ch.11, so through a long and painfully drawn-out process, I was able to return the ring, and ultimately find my way to KRUGER'S JEWELRY! They made my engagement ring purchase such a pleasurable experience that I plan on going back to get my wedding ring there and sending any and all of my friends that are getting close to engagemen...
I was very happy to find a place in which people cared about what they were doing. These are real folks with great attitudes, open minds, and helpful suggestions. Thank you David for the awesome deal on on my fiance's engagement ring. Thank you Zoe for your wonderful suggestions and excellent service. I'll be back.
I first went in to Kruger's around Christmas trying to put together a special engraved ring for my girlfriend. I was greeted by a friendly woman and then turned over to Anna. Anna talked with me for a long time trying to sort out exactly what I needed and if we could get it done by Christmas. She turned me on to a hand engraver that could do the difficult piece and told me she could order a sterl...
I will keep this short and brief, because if you research "How To Buy The Perfect Engagment Diamond" you are probably already having issues with your eyes crossing. I did a LOT of researching when it came to selecting a jewler for my engagment ring. Kruegers came highly recommended! Also, as you can plainly see, Kruegers has an extremly high amount of positive feedback. I ended up purchasin...
Well this is the first time I have wrote my own review. I felt that Kruger's Downtown Austin definitely deserved their great reputation. I came to citysearch and read reviews before I chose to take my antique heirloom diamond wedding ring anywhere. I have always heard great things about Kruger's but I was very weary of who would be getting a hold of such a priceless piece of family history. My r...
My husband has been buying me gifts from Kruger's since 1995. The quality of the jewelry is outstanding. Our most recent purchase, an "upgrade" from my original engagement ring, is simply stunning. More importantly, the staff is wonderful. Jennifer has ably steered my hubby in the right direction for years. She is knowledgable and friendly. She even sent a thank you card to us after our las...
Following a friend's recommendation and a desire to support local business my fiance and I went to Kruger's "just to look" for an engagement ring. About an hour later we had decided on and purchased an absolutely gorgeous ring.
I highly recommend Kruger's. The staff is exceptional - friendly, knowledgable and very sincere. We will definately be back in a couple of months to pick out our weddi...
Based on a friend's recommendation, I wandered in to Krueger's one lunch hour. I'm so glad I did. The staff has always been friendly and I lucked out in getting Laurie as my own "personal jeweler." Within a very short time, she was able to pick up on my taste and steer me towards very nice selections that suit me perfectly. Thanks, Laurie.
The think I like best, other than Laurie, is that I fe...
We went to Kruger's initially because it is very close to home and I am so glad we did! We are now loyal customers and would not think of going anywhere else. My engagement ring belonged to my fiance's great aunt and needed repair. After talking with David, the owner, and Zoe, we felt completely comfortable leaving the ring in the hands of their jeweler, Sam. We could not have hoped for a mor...
As soon as I walked into Kruger's I was warmly greeted and assisted by the owner David. He was very helpful, and informative and worked with me to find the perfect ring for my Finance. It was a complete no pressure situation, and every single employee was sweet beyond belief. They worked with me and helped me to find a beautiful ring. My Fiance later purchased my ring from here as well, and the e...
We went to Kruger's looking for an engagement ring and felt nervous and excited about the decision. It was our first time to purchase jewelry and we worried we wouldn't be able to afford something we really liked. The staff at Kruger's was amazingly considerate of our situation and spent a lot of time explaining the various aspects to look for when purchasing a diamond. By the time we made a deci...
I have an antique engagement ring (great great grandma's- pretty darn old) I wanted to get fixed up to wear as my engagement ring, but I was pretty nervous about finding the right people to trust for the job. After seeing the fantastic reviews on citysearch, we went to Kruger's and I could not be happier with the result. Bill was very helpful in giving us the overview about what needed to be re...
I took in a family heirloom engagement/wedding ring set to have it separated, cleaned and some of the settings re-pronged. The salesman, Bill, was extremely nice and helpful and spent a lot of time educating me and making sure I understood exactly what my options were. When I picked up the rings, they were so beautiful and perfect! Such obvious care and attention to detail was given by the jew...
Their sales person Anna Talley was so very helpful. I had a special horseshoe ring in mind & was expecting to have it custom designed, but she found exactly what I was looking for in a ring mounting & had it delivered overnight in white gold. She then worked with me to custom mount the perfect size diamond in the middle. She was very patient as we looked at many diamonds to find just the right si...
We bought our wedding bands from Kruger's. We were having a hard time finding a ring for me. My engagement ring is an heirloom and we were having a hard time finding a band to match. We went to several other stores where the sales associates seemed barely interested in helping us. They would point to the wedding band display, and say that's it, that's all we have. When I showed them my engag...
Even though I am the recipient of the gift, my husband had nothing but good things to say about Kruger's. I asked him about how he felt about Mr. Kruger and the diamond ( I didn't want him to feel pressured)-----He felt the same about both....He said Mr. Kruger was so great about giving him so many options in his choice of diamonds and NEVER made him feel pressured to buy. The diamond was the mos...
from the moment we walked into the store we were treated well and treated liked friends. The service was above average and they were certainly looking out for our best interests. would definitely do business there again!!
Bill and co made every effort to make the purchase and delivery of my girlfriend's engagement ring enjoyable and efficient. We had a slight mix-up with delivery location (my fault) and Bill worked day and night while I was snowboarding to fix the problem and get me the goods I needed that night. Oh, and the ring gets major compliments everywhere we go - very unique designs from a long term jewele...
I was drawn to Kruger's because of its excellent reputation. My heirloom diamonds couldn't be trusted with just anyone. I went in, explained what I wanted, drew the design myself on the spot and was met with enthusiasm and cooperation. Three months later (a little longer than I'd anticipated, but it was worth the wait), I got a custom-made ring that exceeded my expectations. The lady who worked w...
I wandered down to Kruger's on my lunch break to start the search for an engagement ring. I was pretty sure they were a local company but was thrilled when the first person to introduce themselves to me was David Kruger. He was very friendly and helpfu.l Since I knew nothing about diamonds he gave me a 20 minute lesson on buying jewels and put up with my dumb questions. After several months and a...
I just got my engagement ring from Kruger's and cannot say enough about the great selection, customer service, etc. I went into Kruger's based on recommendations I read here and on Yelp. I was only browsing engagement ring styles but came out with much more. I was greeted promptly, and Anna, my salesperson was happy to help. She showed me all of the rings I was interested in (even though I took a...
My husband and I bought my engagement ring and both of our wedding bands at Kruger's and it was a great experience from start to finish. David helped me pick out the most beautiful and unique 3-stone diamond engagement ring, and Bill helped us pick out, order, and deliver our beautiful wedding bands. Even though I ordered my wedding band without much time to spare, Bill made sure that it got to u...
The first thing that impressed me with Kruger's that the owner David dealt with me himself.
The second thing that impressed me was he told me the three month salary guideline
for an engagement ring is marketing BS to encourage young couples to spend more
than they need to. I'm summarizing the conversation but the point is to put together
a beautiful ring, with good proportions and appropr...
Kruger's is the absolute best place in Austin to shop for fine jewelry. I should know. I recently was engaged to my sweetheart of 4 1/2 years... While shopping for "the ring" I looked at about ten different shops in Austin from North to South. There were some decent places that I went to but it just didnt feel right. Once place would have great prices on diamonds but lower quality, some places ...
I went in Saturday morning to buy an engagement ring. Later that same evening my proposal was accepted and my fiancee had a ring she loves. The service was great. Anna Talley made the experience painless and enjoyable. I was also greeted and welcomed by David Kruger himself. They worked within my budget to get me a beautiful ring. They were even able to put my selected diamond into the se...
I recently purchased an engagement ring at Kruegers. It was a beautiful ring, and my fiance loved it. Everyone that sees it raves about how unique and original it looks. Anna was my salesperson and she was wonderful. She made expert yet subtle suggestions that helped me make the best choice. And Mr. Krueger himself gave me a great deal on the ring I wanted at a price that fit my buget. If you are...
I just bought an engagement ring. I have been shopping for several months now. I don't know a lot about jewelry, but I've been learning as I go. I worked with Bill - he was great. I knew that I wanted something simple - a solitaire. He brought a few diamonds out and showed them to me until we found one that suited me. He was so helpful that I was tempted to buy it right then and there, but ...
My girlfriend and I were not sure exactly what we were looking for in the engagement ring arena. We went into Kruger's as an alternative to the pressuring mall jewelry stores and right away found the staff to be very welcoming. My girlfriend (now fiance!) decided on an ascher cut for a center stone, one that Kruger's did not have in stock. I was skeptical that Kruger's could match the online d...
Dear Jennifer Crews at Kruger's dimond jewlers,
My name is Jenna Lynn Hughes and I am 10 years old and wanted to say thank you for giving me a great deal for a pearl braclet I gave my mom for her birthday. I am so greatful because I didn't have a lot of money and you helped me put a smile on my mother's face! Everybody else in the family had awesome gifts so I wanted one too. So since you so...
I drove from southern Houston out to Kruger's in Austin - and I'd recommend the same to anyone else. I worked primarily with Bill to find the perfect engagement ring for my now-fiance, and he was helpful, friendly, and let me take it at my own pace. There was no pressure at all. Bill was also incredibly knowledgable - he could explain the ins and outs of jewelry far better than any of the sales p...
Without to much detail, I had a Dallas jeweler provide me a custom designed engagement ring which turned out to be falsely represented in both materials and quality. I finally returned the ring to this shameful Dallas jeweler and walked down the street to Krugers with ONLY 3 WEEKS TILL THE WEDDING. I was obviously in a HUGE time crunch, as well as skeptical of jewelers in general. I walked in the...
I recently bought an engagement ring here. It was early morning on a Saturday. Bill was very friendly and not pushy. He informed me that I came in on a good day, the last day of the month, and they were wanting to unload some inventory/meet their numbers. I told him what I was looking for. He proceeded to show me quite a few different types of rings within my parameters. Eventually I narrowe...
There is no better place to buy a wedding or engagement ring than Kruger's. My wife and I desperatly needed a wedding band for each of us, and were low on cash. We had her grandmothers wedding ring, but it did not go with her engagement ring and was too big for her finger. We had already tried other jewelers, but none would allow us to use it for trade unless we had bought it from their store. As...
There really isn't enough to say about how amazing the staff is at Kruger's. I have been back to see Anna and Jennifer multiple times over the past three years, most recently to find the perfect ring for my soul mate. I am the happiest I've ever been in my life and they helped turn that into one of the most beautiful diamond engagement rings I could have ever hoped for.
Every time I come int...
If you're in search for that perfect diamond, look no further. You will find it at Kruger's Jewelers. My fiance shopped around over 10 different jewelry stores and compared all their prices, quality and customer service. No matter where he went, Kruger's by-far offered the BEST price, quality and AMAZING customer service. The staff was extremely friendly and non-pushy sales-people. My fiance and ...
They have helped on small items (necklace repair), sentimental items (my father's watch) and have been simply some of the best people I have met as a consumer. In fact, I walked in off the street one Christmas and Mr. Kruger gave me a gift box and a nice ring box for a "funny" sentimental gift and did nothing but give me the box and say "thanks for stopping by". I will buy from them ANY time I ...
The diamond was perfect. The minute that David put that diamond on the counter, I knew that it was meant to be on her finger. I cannot say enough about the level of service. From the first step in the door I was treated like they had known me my whole life. I would recommend anyone looking for that truly Austin experience when buying a diamond to visit Kruger's on Congress. Thanks again.
I had shopped around at many jewelry stores in Houston and here in Austin. Nothing really caught my eye, all kinda boring. I was sent by a friend of mine to go see Bill. The experience was fun and interesting the whole way with Bill's great service and enthusiasm. The other stores were a waste of time, especially after seeing Sam's creations. Bill and David went out of their way to help me get th...
I am very picky, I admit. I originally wanted an antique ring and started my search in early December. My boyfriend and I went to numerous jewelers and antique fairs throughout Texas, and Tennessee. To satisfy my boyfriend, I agreed to look at new pieces as well. After our visit to Kruger's, I knew I wanted to do business with them. Anna went above and beyond our expectations. She was patie...
We recently had a wonderful experience at Krugers. We wanted contour bands to frame an engagment ring and custom made wedding bands. Jennifer Crew at Krugers was extraordinarily helpful. She recommended a wonderful artist who made exactly what we wanted. Jennifer was a delight to deal with. She kept us informed on the status of the work and was genuinely excited for us when the rings arriv...
I?m not rich, and I had never bought a diamond before, but I was looking to buy my wife a nice ring for our 15th anniversary. You see, when we got married I was still in school and just too poor to buy a ring. While she would have loved one, I?m sure, it didn?t much matter to her at the time. But now I can afford one.
Still, buying a nice ring isn?t exactly an impulse purchase for me. I spent...
I have long shopped Kruger's for gifts for all my wives and girlfriends.
The prices are rock bottom, the service is four star, and David is generous and entertaining.
Kruger's was recommended to me by a friend when I was looking to get engaged. They did such a great job helping me, giving me options and working with me that my fiancee and I went back for my wedding band too. Then, a year later, I wanted to get her some diamond stud ear rings. They remembered me, made the shopping comfortable, didn't pressure me as I kept looking and waffling, and made me fe...
I went in with only a general notion of what I wanted (a diamond necklace for my fiance). I was immediately greeted when I entered and Bill started presenting me with a nice set of options within my price range. I ended up finding the perfect item in no time. A pleasant experience.
This was an incredible experience. Their jeweler, Sam, re-created an old wedding ring of my mother's and Bill set me up with a breathtaking engagement ring! The staff is welcoming, allowing your pre-purchase jitters to disappear. Their service is unbeatable and their prices are competitive. My fiancee and I couldn't be happier. Save time and go to Kruger's first.
I found them very helpful and not the least bit condescending. I bought an engagement there that blew my fiance away.
My fiance and I visited Kruger's based on all of the amazing reviews here. We got engaged last October and immediately began searching for my ring. After doing exhaustive research online, I just couldn't find my PERFECT ring. The minute we walked into Kruger's (our first and only stop), we felt welcomed and among friends. Bill was absolutely amazing in his expertise and his service and after ...
I went to Kruger's based on the reviews I read here on Citysearch, and I was pleased to discover that all of the compliments were well deserved. I was looking for an engagement ring, and Natalie and Jennifer helped me put together the perfect one. The level of service was as good as I've experienced at any place of business, and what I thought was going to be a fairly scary process ended up bei...
If you ever need that special present but are lost for ideas, go see Natalie at Kruger's. She is quick to understand styles and picularaties to ensure just the right item is purchased. I've had multiple visits and each time the gift turned out to be perfect. No pushing, no showing you everything in the store, just an immediate drill down to a small subset of gift that one will be just right.
...
I chose to go to Kruger's because of the reviews that were already written and boy am I glad that I did. From the moment I walked in I felt like I was a long time customer even though this was my first time in the shop. Everyone there was very friendly and helpful. I had a custom job that I wanted made and David Kruger helped me come up with a great design that was even more beautiful than I coul...
Me and my fiancee went to (it seems) to every jeweler in town. Looked at countless engagement ring settings and loose diamonds. We could not decide on a cut or setting.
We went to Kruger's and there it was...her engagement ring. We still looked at alot of settings at Kruger's but my fiancee kept going back to one in particular.
Jennifer and Natalie were so patient and full of important infor...
I recently went to Kruger's after hearing they had the best service in town. I was not disappointed. I was shopping for an engagement ring and like most men, I had no idea what I was looking for. The staff was very helpful and patient with me as I selected the perfect ring. I will be buying all of my jewelry at Krugers from now on.
My husband and I are always looking for excuses to come back to Kruger's. My husband bought my engagement ring there after being so impressed by the warmth of the staff. We then bought our wedding rings there and the whole process was so easy and professional. Now that we are married, we love just stopping by to say hello and try on watches or look at other items on display. Kruger's represen...
I have never been married and had very little understanding of what I needed. Even worse I did not know the ring size or diamond preference my soon to be wife would like. I visited Krugers downtown and worked with David Kruger. David was very knowledgeable and spent the time to assist me in my purchase. He guided me to what proved to be the perfect ring. I had anticipated having to exchange ...
As a typical male, I knew nothing about picking engagement rings. Kruger's was great. They explained it all (patiently I might add) to me and my girlfriend (who, curiously, didn't know much other--or at least she acted like it). They worked with my budget too without scoffing at my limited price range.:) Seriously, all aroud great.
I was a first time diamond shopper and went all over town talking to jewelers about buying an engagement ring. Bill and David were the most helpful in explaining how I should compare diamonds and showed me the best value for my budget. No pressure to buy at all. Great experience and service!
I am blown away by how many choices there are in this store. My boyfriend and I shopped elsewhere and were not happy. Krugers has amazing handcrafted unique settings, beautiful diamonds, and the nicest, most helpful staff, I have ever met. Bill was amazing for us! He made us feel welcome, comfortable, and he was just as excited as we were. He helped us make a payment plan that fit our budget. We ...
Kruger's Jewelers on congress completely blew me away! The have the most gorgeous and unquie selection of jewelery and I found exactly what I was looking for in my wedding ring. They worked wonderfully with my fiance to find the perfect hand crafted wedding ring for me. The Kruger salespeople are wonderful- we were lucky enough to have Bill who was extremely kind and helpful to us through this ce...
My husband and I were married in Austin, but lived in NYC. After a nightmare wedding band search and very particular visions, we called Kruger's-- four days before our wedding! Kruger's astonished us from the moment we walked in the door. We had red carpet treatment, and the selection was better than some of the most renowned jewelers in NYC. They had exactly what we wanted! Best of all, the...
I ordered a unique piece of jewelry and Kruger's came through with a beautiful pendant for me with very helpfull, courteous service. I was amazed and I will return to Krugers for my jewelry needs from now on. I highly recommend them to everyone! Bill is very savy and knowledgable. I was on a tight deadline and he surpassed my expectations.
I avoided shopping at Kruger's because I made the assumption a local business in downtown Austin would be high priced with an arrogance amongst the staff. Today I visited on a whim in search of the perfect diamond wedding band. My fiance and I were immediately greeted and welcomed by David Kruger. He was obviously tenured in his knowledge of diamonds and understood exactly what I wanted. Even...
I had Kruger's Jewelry make a custome made piece for me. They were endlessly patient, polite, and I genuinely looked forward to seeing them to tweek the design. David Kruger, Jennifer and Janie and ALL the staff are like a family from almost the first time you go in there! Great Service and I promise THEY REALLY CARE if you are happy with the end product.
A few months ago I walked into Krugers to get a watch battery replaced as Krugers was conveniently right across the street from my office. While waitng for the watch I began looking around at engagement rings as I had recently decided to ask the love of my life (high school sweetheart) to marry me. David Kruger asked if he could help me with anything. Not having any idea what I was looking at or ...
I recently caught my wedding ring and knocked the diamond out. After 28 years of marriage, the prongs had worn down. Fortunately, I did find the diamond. I visited several jewelers with the idea of selling my original diamond for something larger to enhance my wedding band. As luck would have it, I met Jerry (who had recently retired, but was helping out while David was away). He offered me ...
In April of 05 I made a very important purchase at Kruger's for an engagment ring. I knew very little about rings and diamonds and was intent on incorporating my mother's diamond from her wedding ring. The moment I stepped into Kruger's and met David everything came together. I became informed of what my options were and most importantly I was very comfortable with the purchase I made. It was a b...
Every business should aspire to create customer loyalty the way that Kruger's has with me. I was very pleased with my ring purchase (as was she). I checked out about 6 other jewelry stores in Austin and stopped looking after I visited Krugers. All of the other stores lacked the personal touch that was provided at Kruger's. David Kruger and Stacey made me feel very comfortable and helped me make ...
Jennifer Crews and the rest of the Kruger's team are AMAZING!! My Mom was retiring on Friday and as of Thursday my sisters and I had done NOTHING. How awful! Not only did they guide me through the process of finding a gorgeous pendant, but they ordered it, set the diamond and even made a small correction for me by 4:00 PM the following day -- all within my budget! Jennifer was on the phone wi...
This is a small business with an owner that will accomodate to your needs. The staff is very friendly and the atmoshpere is very comfortable. My ring is gorgeous with nothing but superb quality. David Kruger took his time to find the perfect diamond for my setting and the diamond is breathtaking! I highly recommend this jeweler. Thank you David, you made my ring happen when I thought the price wa...
I was looking for a jeweler to do work on my mother's wedding set which had been soldered together. Sam performed miracles in not only restoring the engagement ring itself, but was able to seperate the wedding band while preserving the precious engraving inside from damage. The customer service I received from Stacey was absolutely stellar, and far beyond the expected. Friendly, prompt and consci...
Wanting to find the perfect engament ring, I decided to stop by Kruger's Jewelers after a wonderful conversation with Evlyn over the phone. I entered the store and David Kruger greeted me with a firm hand shake and smile. He informed me Evlyn told him I was going to stop by. He reached in his pocket and retrieved an envelope containing a diamond he set aside just for me. It was perfect. Mr. ...
Oh, my goodness. I walked in with two wedding sets that I wanted combined into one set. I was greeted by Jennifer, who did an incredible job of helping me bring the vision I had for these rings to life. Then, I had the opportunity to work with Sam, a truly remarkable, talented jeweler. Sam was able to bring my vision to life. The set
was even more lovely that I had imagined. To top it a...
Kruger's Jewelers is an excellent choice when deciding to buy an engagment ring. They spent several hours explaining the 4C's, answering questions, and showing various diamonds. I was not only pleased with the variety, but the customer service was exceptional, especially Jennifer. I will not hesitate to return for the wedding bands when the time comes.
Little did I know my (now) fiance had a little visit with Mr. Kruger; all on his own mind you. He was venturing out for the perfect diamond and the perfect setting to surprise me with and WOW- did he- Pure Icing!! David not only assisted him in finding the right setting, but set his choice of diamond as well. When he brought it home, Im not sure who was more proud; me or him. I was completely...
I went to Kruger's in December to buy an engagement ring. I did not want to be bothered with the crowds at the mall before christmas and found a service which blew me away. Jennifer spent over an hour with me and helped me pick out the perfect ring from a set of stones. Plus I learned all about diamonds. I had such a wonderful experience that I even went back and bought a diamond neckless as a ch...
I recently called Krugers Diamond Jewelers to comparison shop for a three stone diamond ring for my wife. After a short discussion of my requirements and price range, I was impressed to find out I was talking directly with David Kruger. David listed my needs and called me back just as he said he would. I was extremely happy to find out that Krugers Jewelers easily beat a well-known competitor tha...
My fiance and I used Kruger's to get the engagement ring, the wedding rings, and he bought a Christmas gift for me there. The service was amazing and it made this process so much fun. Jennifer helped us and she was great with us. They were informative and very willing to give us the time to think about our purchases. I am supposed to move away, but if we need jewelery of any kind, we might just h...
I went in to have a necklace fixed and they were so nice and helpful. If I were going to buy jewerly I would definitely go there. It seems like they are very eager to have happy customers.
Knowledgable, friendly, professional and very helpful. Living in Phoenix AZ we have a lot of choices we could go to buy jewelry..... But we chose Kruger's! David is the best!
I was trying to finish up Christmas shopping and wandered into Kruger's Jewelry Store in Barton Creek Mall to get a gold chain I had repaired while I was shopping. They were able to repair it for under $20.00 for me, and it was done by the time I finished up shopping in the mall. This was nice of them to do, since the mall is pretty scary sometimes around Christmas and customer service can be st...
I was totally pleased with the overall service and products. I originally went in for a ring repair. I was impressed that there was an onsite repairman. The price was fair and the service speedy. I picked up the repaired ring and then proceeded to by a necklace also. The staff was more than helpful and offered service with a smile. they acted as if they were glad you were there. The business has ...
I recently purchased an engagement ring and let me tell you everyone at Kruger's, especially Jennifer, were fantastic. I searched all over town and on the Internet making comparisons, and the price and value at Kruger's was by far the best. They were helpful, but never pushy, and I am sure my girlfriend is gonna love the ring. We will certainly be back for any jewelry needs we have in the futu...
David Kruger, Jennifer, and Alicia were all extremely helpful, polite, and professional without trying too hard to sell me something. They were educated and knowledgeable about their products and gave me helpful tips. Their prices are very competitive and they have a nice variety of quality jewelry.
My experience purchasing a diamond engagement ring at Kruger's was wonderful. Aleca Howard made me feel at ease and very comfortable. Aleca was very patient, knowledgeable and understood that making a large money purchase, like a diamond ring, is not something one does everyday. The store itself is very comfortable and a relaxing environment in which to shop. The prices were very reasonable and o...
When getting into something you know little about the first place you visit can sometimes dazzle you. After leaving Kruger's on my first visit I kept telling myself I could probably get a better deal elsewhere in town. Not even close - Kruger's by far gave me the best deal on a wonderful diamond that my new fiance absolutely loves. The owner, David, was very helpful, educated me about diamonds, a...
David Krueger is the best jeweler in town bar none. He and his assistants gave my fiance and I excellent service. We received an incredible deal, and will definitely be back for the purchase of our wedding bands. In my opinion, Kruegers is the place to go in Austin if you want the best of everything.
No jeweler beats Kruger's!! If you want a jeweler that really cares, a jeweler that can taper in interest of your wants and needs, a jeweler that is reasonably priced and has everything made with the utmmost craftsmanship and quality, look no further than Kruger's Jewelers. From the amazing team of David Kruger, Jennifer and Alecia, my now fiancee and I have purchased quite a few pieces. Their...
I couldn't be happier with the service at Kruger's - I recently made a purchase and was assisted by Jennifer and Alecia who were both fantastic. They walked me through the buying process step-by-step and allowed me to ask as many questions as I saw fit. I was shown several diamonds and settings and was allowed plenty of time to make a decision. Upon choosing a ring, the great service continued...
I recently stopped by Krugers, after shopping around town for an engagement ring. David Kruger was friendly, helpful and did everything he could to assist me in finding the best stone and setting for my budget. I'm very happy with the ring I got, and, more importantly, so is my fiancé. I will go back for my bands and any other jewelry needs.
I just purchased an engagement ring and had to share of the wonderful experience I had shopping and doing business with Krugers . David Kruger actually assisted me throughout my ring purchasing process. From the moment I stepped in the door, his friendly courteous staff aided me and answered all of my questions. After I made the decision on the ring setting and stone, Mr. Kruger told me he coul...
I just purchased a pair of diamond earrings from Kruger's. The beautiful and charming Jennifer and Alecia helped me out. I wanted a more expensive set than they had in the store, and they did their best to convince me that some of the ones they had in-store (less expensive but still great quality) were more than enough - that's low pressure sales! Ultimately I had them order the exact diamonds...
Kruger provides service that you will never find at another jewelry store. A lot of jewelry stores are pushy and just want your money, Kruger is very different and unique. They take care of you, and help you find the perfect ring for any occasion, one of the secrets in Austin. Before you make a jewelry purchase, Id pay them a visit.
Rachel Kruger helped us find the perfect engagement ring and made the entire experience fun-unlike other stores that can be pushy/intimidating. Even when we stayed past business hours the day we found our diamond the staff never rushed us or tried to shove us out the door. No other store in town could beat the quality of diamond at the value Kruger's can offer, comperable diamonds would have co...
David Kruger assisted me in my recent engagement ring purchase. After doing a little research and checking a couple of places I became discouraged; and then I found Kruger's Jewelers. David helped me to select a diamond of superior quality that fit my budget. I am definitely going to purchase our wedding bands from him as well. Kruger's Jewelers is THE location in Austin for fine jewelry.
I stopped into Kruger's to look for some small hoop earrings for my mother. David Kruger assisted me without being pushy and helped me find the perfect pair of earrings. After I decided on a pair, he gave me a discount and gift wrapped them for free. It is rare to experience this kind of customer service these days, especially in Austin. Bravo! I will be going back to design my engagement ri...
Rachael and David Kruger provide a service that I have never found at a jewelry store before, and that is personal service. Those folks went out of their way to assist me with the purchase of a diamond ring for my wife of 14 years. Aside from selling high quality jewelry, they made me feel special. Since I was from VA and only in town for 2 days, they went out of their way to ensure that the r...
My fiance and I bought both of our rings with David Kruger. We had spent a lot of time researching quality and prices in the Austin area always to come away disappointed with both until we found David Kruger at Kruger Jewelers on Congress (and only Congress!). We were both very impressed with the quality of jewelry David had to offer and the prices were unmatchable by anyone else around town. ...
My fiance and I went in just to look at wedding bands, and had such a great experience that we decided to buy them right then and there. David was very nice and extremely helpful. We'd recommend Kruger's to anyone looking for jewelry. Good prices and great service! Thanks, David.
My fiance and I picked out her ring at Kruger's after visiting several Austin jewelers. Rachel and David Kruger were by far the friendliest and least salesmanlike. We couldn't be happier with the ring. The price and quality were exactly what we wanted. We wholeheartedly recommend Kruger's.
Kruger's Diamond Jewelers provide exceptional information and advice to lymen; the sales staff, headed by David Kruger, truly exemplifies professionalism and pride in top-quality product. Generations of experience prove the apple does not fall far from the tree as Rachel Kruger is a brilliant addition to an already sparkling reputation.
Just upgraded my wife's wedding ring for our 10 year anniversary.
I could not have been more pleased with the attention to service by Rachel Kruger, or the expert advise and more than fair dealings of David Kruger. I highly recommend Krugers.
Jerry Valdez
Outstanding experience! Kruger's had exactly what we wanted, for an incredible price! With Valentine's Day coming up, this is where you need to go for that special someone!
I purchased a new engagement ring setting at one of those nationwide mall jewelry stores, and had them set my diamond into the newly purchased setting. When I picked up my ring, I was shocked. The jeweler had done a terrible job, my diamond was set horribly, and the solder job was horrific! I found Krugers on City Search, saw they were voted #1 in Austin, read all the positive reviews, and wen...
We discovered David Kruger when we were looking for something to celebrate a special anniversary. The quality, selection and above all, service, are unbeatable in Austin. It is worth finding a parking spot downtown. I stop in frequently for a little jewelry repair or to have my beautiful ring cleaned and polished and they are always friendly, prompt and efficient.
David and Liz were absolutely wonderful to work with on the design and fabrication of my custom mounting. It is truly a work of art and something that will be cherished in my family for generations. I searched at literally every upscale jeweler in Austin, and I still kept coming back to Kruger's. Their selection is amazing and the service impeccable.
I recently did the round of Jewelry shops looking for an engagement ring for my fiance'. I found Kruger's to be exactly what we wanted - someone local who really took the time to talk with us. Also, he is an Austin-based business, which was important as well. I wish that there were more businesses like them in Austin. I highly recommend them!
After visiting several other jewelery shops in Austin, we found Kruger's in a class of its own. Great customer service, and David is excellent. You fell like you have a friend before leaving the store.
If you're looking for diamonds, this is the place to go. His quality far surpasses anything else I've ever seen and I won't go anywhere else for jewerly purchases.
Kruger's provides the greatest customer service. These people are not dying to make a sale, but they are courteous, friendly, and concerned with your happiness. Mr. Kruger himself is readily available, and has to be one of the finest individuals found in the diamond business. He gave me a great deal on exactly what I wanted, and payment and delivery was prompt and painless. I recommend Kruger's a...
After searching all over town for a wedding set, we finally found exactly what we wanted at Kruger's. David Kruger and his staff are as friendly as they are knowledgeable. Kruger's came highly recommended from a friend who only shops at
Kruger's. The selection is exquisite, unique and affordable. You have lifelong customers in us!
Sincerely,
Andrea and Reed Dravigne
I couldn't have been happier with the service, friendliness, quality and value......Krugers is one of a kind and my soon to be wife and I will be going back as long as we're in Austin. Great Experience. Thank you Jerry.
We visited about 6 jewelers over two days. Kruger's stands out for service, quality, and price. David Kruger obviously loves what he does and was simply outstanding in educating us and helping us form opinions. The pieces at the store are beautiful and of the highest quality. And when we shopped around it turns out the one we wanted has the best price at Krugers too. Top marks.
David Kruger met a last minute request for a custom anniversary ring. The ring cam eout beautifully and at an excellent price. Truely first class service and product.
Starting w/the wax mold of my custom wedding ring, the staff kept me fully informed of each step of the process and showed me the progress of my ring along the way. Together with Mr. Kruger, Sam made sure my ring was exactly to my specifications and would accept nothing less than perfection. The ring was a replacement to an original wedding ring that was lost - the results were phenominal. I a...
Extraordinary customer service, a high-end selection and value pricing all combine to make Kruger's Diamond Jewelers an experience I was pleased and surprised to discover upon recently moving to Austin.
In just the few months I've lived here, I've made two large purchases. In fact, I can't imagine going anywhere else as long as I'm in Austin.
An establishment that is trustworthy and fair. When I was looking for that special ring, I looked everywhere and ended up at kugers for the best service, quality and price. Even after buying the engagement ring, they have always been available to service the ring. They called and reminded us to bring the ring in before the wedding for a cleaning a polish.
My fiance (now wife) and I could not have been happier with Kruger's. We shopped around a bit for wedding bands with negative results, until we found this jeweler. Everyone there could not have been more personable, and welcoming. A great experience all around. Thank you very much!
Good ring, always gets compliments, service good. Recommended by Austin Duck Adventures driver.
I'm picky. After shopping all over town, Lisa and David both helped me find exactly what I was looking for. Only a couple hours after I had made the purchase, my stone was mounted in the ring I selected... I called ahead since I was already running errands downtown and beautiful Lisa was sweet enough to have it waiting at the curb for me so I didn't even have to park! These guys rock. No pun inte...
David Kruger has earned my respect and my business by helping me in my time of need by assisting in the sale of a loose diamond. By getting involved when he didn't have to, he saved my b___. I will take my future business to him and will recommend him to one and all!
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