







What should have been an easy two day repair turned into a 2 week nightmare. I took the shoe to 183 in Cedar Park, but it really isn't important, they all send them to a factory where a bunch of idiots sit trying to fix our shoes!
The first time the shoe came back, it was not repaired- they couldn't figure out how to fix it, even though the left side was still functional and they could copy i...
I just had to rave about the job Austin Shoe Hospital did on some heels of mine that were looking pretty bad. They needed a facelift and that's exactly what ASH did! Thank you so much. You saved one of my favorite pairs of shoes :)
What an unpleasant experience! I had special ordered a piece of leather to be made in to a leash for my keys. When I went to pick it up the manager, Terry, could not find it. I went back a second time after she located the item only to find that it wasn't made correctly. She said they could add a snap to correct the error. I went back a third time to pick it up only to discover she was going...
I would rather travel further for better customer service and more timely repair. Lady at counter is extremely
rude which makes me never want to give them my business again! Forget trying to be cordial and just go
somewhere else. It took over a month to get a call back a heel repaired .
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